Requires HR Executive, Female in Jaipur

About the Position:

We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Ecommerce Operations Executive. The candidate should be reliable, highly energetic, oversees a wide range of cross-functional teams, retail fulfillment teams, as well as third party logistics partners and vendors.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● A comprehensive understanding of logistics systems.

● Learning how to operate the EasyEcom platform.

● Knowledge about ecommerce and warehouse operations.

● Experience in end to end process management.

● Managing master data

● Order processing

● Manage returns and cancellations

● Generate and prepare reports

Requirements:

● 1-2 years of experience in e-commerce industry.

● Candidates from B.Com/B.Tech background with sound computer knowledge are desirable.

● Basic understanding of Microsoft Office is mandatory.

● Have visited warehouses and handled 3PL clients.

Job Title: Process Executive – Voice (Digital Marketing Support)

Location: Gurgaon And Hyderabad

Work Schedule: Rotational Shifts 

Experience:

Freshers with Certification in Digital Marketing

Experienced: 0 to 6 Months in Digital Marketing (Preferred)

Job Summary:

We are hiring for the role of Process Executive – Voice with a specialization in Digital Marketing Support. This role involves providing voice-based customer and client support for digital marketing platforms, tools, and campaigns, including handling complex technical queries and contributing to platform optimization.

Key Responsibilities:

* Act as the first point of contact for advertisers and marketers using digital platforms.

* Handle voice-based queries related to campaign performance, ad delivery, billing, targeting, and account configuration.

* Resolve complex technical and platform-related queries via voice support.

* Collaborate with internal teams to escalate and resolve advertiser issues in a timely manner.

* Detect and track app/platform defects and inconsistencies.

* Provide consultation and guidance on best practices for campaign optimization.

* Contribute to continuous improvement by identifying root causes of recurring issues and suggestions

Experience: 3.5 - 5 years

Description :

- Very good experience in design and development on UI front end Technologies.

- Minimum 3+ Years of web application development using HTML 5, CSS3, Bootstrap, JavaScript.

- Experience in development of Angular 2/4/6.

- Expertise in Responsive web design, HTML5, and CSS pre-processors SASS and LESS

- Good in UML, OOPS, design principles and patterns, architectural trends and data modeling.

- Strong in JavaScript (object oriented concepts) & JavaScript optimization

- Experience on JavaScript frameworks such as AngularJS, ReactJS, NodeJS etc.

- Ability to convert Wireframes in to UI design

- Good designing capabilities using Bootstrap framework, SEO and using strategies for cross-platform design initiatives with a 360-degree digital design

- Strong experience with debugging skills and fixing Cross Browser Compatibility issues and Optimization for web by using best practices

- Good Communication

- Good knowledge of quality standards and best practice

What the Role involves :

· Position holder will be an individual contributor

· Build and manage productive, professional relationships with clients

· Ensure clients are using and deriving benefit from IndiaMART

· Ensure products/services in client’s e-catalog are accurately defined

· Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

· Systematic follow-up and time-bound closures

· Prompt resolution of complaints

Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate :

· Application of sales techniques

· Active listening and understanding the business contexts of clients

· Good Verbal and written communication

· Ability to work independently

Industry

• Computer Software

Employment Type

Full-time

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About Accoona Global

Accoona Global is a multinational offshore software development company Head Quartered in Texas, having development centers in Texas and Pune, India. Company has a large client base across US and strong plans to grow further in technology and services through its cutting-edge technologies in Telecommunication, IoT, Insurance, digital presence, Ecommerce solutions, ERP, BI, data analytics and IT infrastructure services.

Accoona Global is looking to hire an enthusiastic HR Generalist who will be responsible for Employee engagement and recruitment efforts, new employee induction and onboarding, payroll and benefits, company policy and procedure adherence. In addition, you will build strong relationships with stakeholders in order to help them build strong human resource department and maintain strong bonding with employees.

Role and Responsibilities

• Manage, prioritize and close open positions within the set timelines.
• Handle employee queries and grievances
• Complete pre- joining and onboarding formalities
• Conduct employee engagement activities
• Run the payroll process for the organization
• Manage exit formalities and complete FnF procedures
• Handle all compliance requirements and other documentation.
• Manage dynamic relationships with employees, stakeholders and recruitment partners
• Goal setting and performance reviews
• Develop and coordinate all HR policies and procedures

Background and Experience:

• 1 to 3 years of experience in HR generalist role, preferably in the IT and ITES organization.
• Experience in managing end to end recruitment process including sourcing, co-ordination, negotiation and employment branding.
• Experience in handling entire employee life cycle
• Should have working knowledge of MS Office
• A sense of ownership of job responsibilities and drive end to end closure.
• Critical thinker, problem-solving skills and ability to manage timelines successfully.

• Manage and support delivery of key corporate projects on crèche benefit
• Manage the corporate relationships for clients for whom we manage the annual childcare benefit
• Create and maintain systematic corporate MIS (leads, pipeline, hot conversations) to support in business development
• Reach out to new corporates with ProEves services, support in conducting corporate surveys on childcare and maternity benefits
• Respond to queries of corporates who are looking for providing creche benefit to their employees. Understand their need, share ProEves proposal and follow up
• Liase with daycare partners in ensuring smooth childcare benefit for the client 
• Support the Management team in all corporate reach outs - mailers, events, meetings