Public Relations

Position: Chartered Accountant

Location: Devanahalli

Reporting to: Deputy Manager / CFO

Key Responsibilities:

Financial Reporting

o Preparation of monthly standalone and consolidated financial statements.

o Coordination with group entities for timely submission of monthly compliance requirements.

o Preparation of monthly expense variance analysis and reporting to management.

Compliance & Audit

o Addressing monthly requirements of Adani Group and other stakeholders.

o Coordinating with statutory auditors / Internal Auditors for quarterly closures and ensuring timely completion.

o Performing quarterly 26AS reconciliation with books of accounts.

Fixed Assets & Banking

o Managing and reviewing the consolidated fixed assets register, including monthly computation and reconciliation.

o Handling monthly banking requirements related to company financiers and ensuring smooth liaison with banks.

General Responsibilities

o Supporting management in ad-hoc requirements related to finance, accounting, and compliance.

o Assisting in process improvements, system enhancements, and strengthening internal controls.

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

Job Title: WordPress Developer cum Designer

Experience Required: 2-5 Years

Job Description:

We are seeking a talented and creative WordPress Developer cum Designer to join our team. The ideal candidate will have a strong background in web development and the ability to create visually stunning and highly functional websites that showcase our interior design portfolio and services. As well as for Paperloft Design Institute for running courses for Interior Design and Digital Marketing.

Roles and Responsibilities:

· Design, develop, and maintain engaging WordPress websites that reflect the aesthetics and brand identity of Interiosplash and Paperloft Design Institute

· Customize WordPress themes and plugins to match project-specific requirements, ensuring seamless integration with design concepts.

· Optimize websites for maximum speed, scalability, and responsiveness across desktop, mobile, and tablet devices.

· Implement advanced security measures to protect sensitive company and client data.

· Collaborate with the design team to translate creative concepts into technical solutions.

· Integrate multimedia content such as images, videos, and interactive features to highlight interior design projects.

· Conduct thorough website testing and debugging to ensure smooth functionality and user experience.

· Implement SEO best practices to enhance website visibility and drive organic traffic.

· Develop e-commerce functionalities for showcasing and selling interior decor products, if required.

· Stay updated on emerging web technologies and trends to bring fresh ideas to the table.

Skills and Qualifications:

· Proficiency in HTML, CSS, JavaScript, and jQuery.

· Expertise in WordPress theme and plugin development.

· Familiarity with SEO principles and API integrations.

· Strong knowledge of UX/UI design tailored to the interior design industry.

· Ability to manage multiple projects and meet deadlines.

· Excellent communication and problem-solving skills.

· Preferred: Familiarity with Adobe Photoshop, Illustrator, and InDesign for design alignment purposes.

Here’s what we need you to own and deliver:

✅ Core Web Vitals compliance (LCP, FID, CLS)

✅ Clean Treemap breakdowns in PageSpeed (no heavy scripts or oversized files)

✅ Lazy loading, WebP image optimization, and zero layout shifts

✅ Mobile-first responsiveness across all devices

✅ Proper caching, GZIP compression & CDN setup (Cloudflare preferred)

✅ No render-blocking resources—async, deferred JS/CSS where needed

✅ Structured navigation and flawless UX flow

✅ Regular speed monitoring via GTmetrix, PSI, Pingdom

✅ Access and transparent reporting through GSC & GA

Preferred:

· Strong knowledge of the Adobe Suite (Photo shop, Illustrator, In-design) for design and layout purposes.

· Bachelor’s degree in Computer Science, Web Development, or a related field.

Qualifications:

· Proven experience as a WordPress Developer or similar role.

· A portfolio of previous WordPress projects, particularly in the interior design or related industries, is preferred.

What We Offer:

· Competitive salary and benefits package.

· A supportive and creative work environment.

· Opportunities for professional growth and development.

If you are passionate about Wordpress development and have a flair for design, we would love to hear from you. Apply now to join our team and help us create beautiful and functional websites that reflect our brand and projects.

www.interiosplash.com

We look forward to reviewing your application!

A Delhi NCR-based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. 

We are a motley crew of smart, passionate and nice people who believe you can build a high-performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.

Position Overview:

As an Android Developer, you will have the exciting opportunity to work on developing, testing, and maintaining Android applications that deliver exceptional user experiences. Collaborating closely with cross-functional teams, you will play a key role in transforming ideas into functional and user-friendly applications that meet the needs of our customers.

Key Responsibilities:

● Participate in the entire application development lifecycle, from concept and design to testing and deployment.

● Write clean, efficient, and maintainable code following coding standards and best practices.

● Continuously research and stay up-to-date with the latest Android development trends, tools, and technologies.

● Assist in maintaining code repositories and version control using tools like Git.

● Collaborate with UI/UX designers to ensure seamless integration of design elements and optimal user experience.

Qualifications:

●     Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

●     Strong passion for mobile app development and a genuine interest in the Android platform.

●     Solid understanding of Java and/or Kotlin programming languages.

●     Basic knowledge of Android application architecture and components (Activities, Fragments, Services, etc.).

●     Familiarity with development tools and frameworks such as Android Studio and Gradle.

●     Adept problem-solving skills and the ability to think critically.

●     Strong communication skills, both verbal and written.

●     Prior experience with personal or academic Android projects is a plus.

●     Knowledge of UI/UX principles and design patterns is a bonus.

Job Responsibilities

• .Net framework
• C#
• SQL Server
• HTML
• CSS
• jQuery
• Javascript
• API web integration
• Mobile Application experience will be an added advantage

Required Candidate Profile

• Candidate needs to have good communication skills
• Ready to learn new technologies
• Candidates need to have good analytics skills
• Problem-solving skills
• Effectively communicate with team members

Perks and Benefits

• Day Shift
• Saturdays WFH
• Provident Fund
• Health Insurance
• Employee engagement activities

What you need to have:

• CA Qualification with overall 3 to 5 years of experience post-qualification preferably in FMCG companies
• Solid understanding of physical products like inventory, warehouse, logistics
• Experience in funded startup preferred
• Excellent verbal and written communication skills

Simultaneously develop app and target for both Android and iOS using third party SDKs and APIs

Required – React Native, Firebase Integration, Third Party SDK integrations