Automation/Webservices Testing

Palo Alto TAC Engineer

Department: Technical Assistance Center (TAC)

Location: Bangalore

Job Type: Full-Time

Company Name

Inflow Technologies

Company Website

https://inflowtechnologies.com/

Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.

Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.

Inflow has an annual run-rate revenue of USD 700+ Million.

Location: Bangalore

Mode of Working: Work Form Office

Days of Working: 5 Days a week

Responsibilities

About the Role:

We are looking for an experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team. 

Key Responsibilities:

• Advanced Troubleshooting & Escalations:
• Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
• Technical Leadership:
• Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
• Collaboration:
• Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
• Root Cause Analysis (RCA):
• Conduct thorough analysis of recurring issues and drive permanent corrective actions.
• Customer Communication:
• Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
• Knowledge Sharing:
• Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
• Incident Management:
• Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
• Training & Development:
• Deliver internal training sessions for TAC team members and contribute to skills development programs.

Interview process

2 Rounds - 1st is Virtual (1 round can be face-to-face)

Skills:

Required Skills & Qualifications:

• 4+ years in a technical support or network/security engineering role.
• Expert-level knowledge of Palo Alto Networks products and technologies.
• Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
• Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
• Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
• Strong communication and customer-facing skills.

Preferred Skills and Certifications:

• Palo Alto Networks certifications such as PCNSE or PCCSE.
• Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
• Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
• ITIL or similar framework experience is beneficial.

Any other additional information

Commitment Clause of 3 Years

Mandatory (Experience): Must have 6+ years of hands-on experience in DevOps or Cloud Engineering with atleast 3+ years in a product-based or high-scaling startup environment

Mandatory (Scale & Ownership): Must have managed infrastructure at high scale or in fast-moving startup environments with full end-to-end ownership of one or more products

Mandatory (AWS & Cloud): Must have strong hands-on AWS experience as the primary cloud platform with exposure to multi-cloud environments

Mandatory (Kubernetes): Must have deep working knowledge of Kubernetes covering cluster management, deployments, and Helm charts for microservices

Mandatory (IaC): Must have strong hands-on Terraform experience as the primary IaC tool with additional exposure to CloudFormation

Mandatory (CI/CD): Must have experience building and managing CI/CD pipelines using GitHub Actions, GitLab CI, or equivalent tools

Mandatory (Monitoring & Observability): Must have working experience with Prometheus, Grafana, ELK stack, or comparable monitoring and logging tooling

Mandatory (Networking & Security): Must have solid understanding of cloud networking fundamentals and cloud security best practices covering IAM, secrets management, and access controls

Mandatory (Scripting): Must be proficient in Bash and/or Python for automation, tooling, and infrastructure management

Mandatory (Production & Incident Management): Must have direct experience owning production environments including live troubleshooting, incident response, and minimal-downtime resolution

Mandatory (Company): Product companies/high scaling startups (B2B SAAS preferred)

Scrum Master

Bangalore (Marathahalli)

Key Responsibilities

• Lead digital transformation initiatives for global clients within the data engineering domain, aligning technical solutions with business objectives
• Act as a bridge between business and technical teams to gather, analyze, and translate requirements into user stories and acceptance criteria
• Own and manage product backlogs, ensuring continuous grooming and prioritization aligned with client goals
• Facilitate Agile/Scrum ceremonies including daily stand-ups, sprint planning, and retrospectives
• Collaborate with cross-functional teams (Data Engineering, QA, DevOps, and stakeholders) to ensure seamless delivery
• Drive Agile best practices and continuous improvement in processes, timelines, and product quality
• Track and report team performance metrics, sprint progress, and release planning

Required Qualifications

• 8+ years of experience in IT services with a mix of business analysis and Agile delivery roles
• Strong experience working with data engineering teams / data platforms
• Proven experience in delivering client-facing digital products and managing complex stakeholder environments
• Hands-on experience with Agile tools such as JIRA, Confluence, and backlog management platforms
• Strong analytical, communication, and facilitation skills with the ability to balance business and technical priorities

About Web Infomatrix

Web Infomatrix is a fast-growing digital marketing agency specializing in SEO, AI-powered search optimization, performance marketing, web solutions, and online brand growth strategies. We help businesses improve their online visibility, generate qualified leads, and achieve measurable digital success through data-driven marketing solutions.

Our team works with the latest AI-based SEO technologies, advanced search optimization methods, and performance-focused marketing strategies to deliver impactful results across industries.

Internship Role

We are hiring enthusiastic and motivated candidates for a Full-Time, On-Site AI-Based SEO Internship at our West Delhi office.

As an SEO Intern, you will gain practical exposure to modern SEO strategies, AI-powered optimization techniques, and advanced search engine marketing practices while working on real client projects.

Key Responsibilities

-Conduct keyword research and competitor analysis

-Perform technical and on-page SEO audits

-Implement on-page SEO optimization strategies

-Work on link-building and off-page SEO campaigns

-Analyze website traffic and web analytics reports

-Optimize content using AEO (Answer Engine Optimization), GEO (Generative Engine Optimization), and AIO strategies

-Use AI-powered SEO tools for performance improvement and automation

-Collaborate with the SEO and content team to improve website rankings and visibility

Required Skills & Qualifications

-Basic understanding of SEO and digital marketing concepts

-Knowledge of keyword research and on-page optimization

-Familiarity with SEO audit tools and web analytics

-Understanding of link-building strategies

-Interest in AI-based SEO tools and automation

-Strong analytical and problem-solving abilities

-Good written and verbal communication skills

-Ability to work effectively in a team environment

-Pursuing or completed a degree in Digital Marketing, Marketing, IT, or a related field

Location

B-68, 40 Feet Rd, Market, Chanakya Place, New Delhi, Delhi – 110059

We are looking for a dynamic and experienced professional to join our team as a Digital Marketing Specialist. This role will primarily focus on collecting, analysing, and interpreting digital marketing data from around the world, with additional responsibility for managing our social media platforms. The ideal candidate will have a strong background in digital marketing analytics, along with proven expertise in social media management across diverse regions and cultures.

Responsibilities:

• Develop and implement data collection strategies to gather digital marketing performance data from diverse geographic regions.
• Utilize web analytics tools (e.g., Google Analytics, Adobe Analytics) to track and analyze website traffic, user behavior, and conversion metrics across different countries and regions.
• Monitor and analyze digital advertising campaigns across multiple platforms (e.g., Google Ads, Facebook Ads, LinkedIn Ads) to assess performance and ROI on a global scale.
• Manage social media platforms (e.g., Facebook, Twitter, LinkedIn, Instagram) across multiple countries and regions, including content creation, scheduling, posting, and community engagement.
• Develop and implement social media strategies to increase brand awareness, engagement, and follower growth in target markets.
• Create dashboards and reports to visualize key digital marketing metrics and insights for stakeholders at all levels of the organization.
• Perform in-depth data analysis to uncover actionable insights and optimization opportunities for improving digital marketing performance.
• Identify and implement data quality improvements and best practices to ensure accuracy and reliability of marketing data across global channels.
• Stay abreast of emerging technologies and industry trends in digital marketing analytics, and recommend innovative approaches to data collection and analysis.

Job Type: Full-time

Salary: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Work from home

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Digital marketing: 1 year (Preferred)
• total work: 1 year (Preferred)

STATE IN CHARGE

Education

Any Bachelor Degree

Job Description

Establishing good relationships with Bank's LHO, RBO, DSH & Link Branches.

- Appointment of Kiosk operators in allocated URBAN locations.

- Responsible for ensuring completion & submission of documents at the Bank's office for opening CSPs.

- Ensuring proper selection of CSP location & Kiosk Operator with vision of business sustainability.

- Working towards increasing business performance of CSP's

- Controlling & monitoring of CSP's to avoid Frauds.

- Manages all state level activities and coordination .

- Representation at regional level offices as well as district level offices.

- Any other work; as and when required pertaining Financial Inclusion business

Requirement of Candidate:

1. Graduate

2. Min Exp. of 5 years

3. financial inclusion (BFSI) sector

4. Should have handled a team .

5. Computer Skills - Mails, MS Excel, MS Word.

6. Good Communication skills (English and local Language) - Written & Oral

Provide guidance, mentorship and effective knowledge management within the team to ensure profitability

#business

- Identify, assess and manage risks arising out of operational plan, design or delivery

- Manage multiple stakeholders and work closely with them.

- Ensure a balance with sometimes, competing needs and priorities

- Develop guidelines for effective reflection, learning, and change

- Work on the results from learning and reflection exercise to create best practices and introduce process improvements

Employment terms: Full time

Preferred Date of joining: Latest possible

Travel expenses & Mobile reimbursement: As per the team budget and requirement of the role.

Manager- Social Media

About SLAY

SLAY Coffee is India's best rated and fastest growing coffee brand with a vision to democratise great coffee experiences through technology & innovative customer experiences. With 3 core lines of business (SLAY Cloud for Online, SLAY Coffee Bars for Grab & Go and SLAY Packaged Coffees for home consumption), SLAY Coffee’s core promise is sophisticated convenience at pocket friendly prices. The brand is 2-years old and currently has a footprint of over 150 locations across 8 cities. 

Culture at SLAY

Excellence is our North Star and our culture fuels this pursuit. We work together as a sports team*; each member is united by a common purpose and drives excellence by bringing their unique self to the team.

We aim to build and nurture a team that finds meaning and fulfillment in the work they do at SLAY. If who you are and what you value is in alignment with what SLAY is and what we value, then the pursuit of excellence becomes meaningful.

The following principles guide us in our day to day working at SLAY:

1. Act with integrity and respect
2. Be passionate
3. Think long-term

Core Values

Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors & skills both at an individual level and collectively at the Company level. New members are added to the team and existing team members are rewarded and developed based on these values. 

1. Customer First
1. Always solve for the customer, not for self or the Company
2. Understand customers and markets deeply 
2. Courage:
1. To think big, act without fear and voice your opinion.
2. To question the status quo- go beyond rules and hierarchies.
3. To act in the best interest of the customer and company, even if it calls for going outside your comfort zone
4. To be transparent and open; we have nothing to hide 
3. Ownership:
1. Act with authority to drive results
2. Prioritize action over discussions
3. Collaborate independently across teams 
4. Communicate proactively, eliminate the need for follow ups
4. Curiosity
1. To push the boundaries and innovate
2. To never settle for less
3. To make mistakes, learn, don't repeat
4. Trust data over opinion

Beyond the salary (and great coffee!)

• Freedom to test out any idea in your function or outside of it. 
• Gender-neutral policies 
• Free Books Program- buy any book that you would like to read for the company library. The Company pays for it.
• 25% of your time can be devoted to the causes you care about. (Pursue your passion or hobby)
• Exclusive talks & insights from the experts for the growth & development of our team
• Full tuition fees sponsorship for Baristas 
• Family support programs for Baristas 

Opportunity

We are looking for a passionate storyteller for this role. As a Manager-Social Media in our Brand and Communications team, you will be responsible for driving brand resonance and engagement across all our social media channels.

Your Boss

You will report into Sr. Manager-Brand and Communications. 

Your Team

You will manage a team of copywriters and designers while working closely with business teams and external partners.

Key Result Areas 

• Establish SLAY’s brand persona through relevant and emerging social media channels including but not limited to Instagram, Twitter, Linkedin etc.
• Create content across formats (long form, posts, videos, podcasts, static images) either directly or through internal and external team members.
• Monitor the communities in real time and assess opportunities for conversations and leveraging any trends
• Dynamic reporting to gather insights basis data and help grow the communities over time
• Online reputation management. Managing queries, complaints, comments, and conversations
• Leverage the latest innovations on the medium and work with the team to stay up to date on the platforms
• Engaging with social media influencers to help build community through moderation & curation of discussions.
• Coordinating with designers, and with external partners.
• Brainstorming ideas for social media strategies.