Data AnalyticsSenior Program Manager – Automation & Transformation Management
Our organization relies on its central engineering workforce to develop and maintain a product portfolio of several different startups and enterprises. Our product portfolio continuously grows as we incubate more startups, which means that various products will likely use other technologies, architecture, & frameworks - a fun place for smart tech lovers!
👊 About the Role
We are seeking a 5**–7 years experienced Senior Program Manager – Automation & Transformation** to lead the design, implementation, and scaling of AI-driven automation across Sales, Recruitment, Payroll, and other BPO Operations.
This role focuses on building AI-powered systems and intelligent workflows that automate 70–95% of business processes, significantly improving operational efficiency, scalability, and decision-making.
The candidate will lead the company-wide AI automation program, ensuring that automation initiatives across departments are strategically planned, executed, and integrated into the organization’s technology ecosystem
📋 Key Responsibilities
AI Automation Strategy
- Define and drive the company’s AI automation roadmap.
- Identify opportunities to automate business processes using AI, intelligent workflows, and automation tools.
- Design scalable systems that reduce manual work and improve productivity.
- Sales Automation, Recruitment Automation, Payroll Automation, Operations Automation
Program Management Leadership
Lead the organization’s AI automation transformation program, including:
- Defining automation initiatives across departments
- Prioritizing automation projects based on impact and feasibility
- Coordinating with Sales, HR, Finance, and Operations teams
- Managing implementation timelines and delivery milestones
- Ensuring alignment between automation systems and business goals
- Monitoring automation performance and ROI
Responsibilities include:
- Prioritizing AI automation initiatives
- Coordinating with Sales, HR, Finance, and Operations teams
- Managing timelines, milestones, and delivery
- Monitoring automation performance and ROI
Project Management & Implementation
Lead the execution of automation projects from concept to deployment.
- Requirements gathering and process mapping
- Automation tool evaluation and vendor selection
- Project planning and execution
- System integration and workflow automation
- User acceptance testing and system deployment
- Training teams and ensuring adoption
AI Systems & Integration
Design and integrate AI-powered systems across the organization, including:
- CRM platforms
- HRMS and payroll systems
- Customer support platforms
- AI automation platforms
- Analytics and reporting tools
- Ensure seamless data flow and intelligent automation across systems.
Stakeholder & Change Management
Ensure seamless data flow and intelligent automation across systems.
- Work closely with leadership and department heads to implement automation initiatives.
- Manage change across teams transitioning from manual processes to automated systems.
- Ensure strong adoption of automation platforms
👨💻 What We’re Looking For
Required Expertise
The candidate must have expertise in the following areas:
- AI & Intelligent Automation
- Business Process Automation
- Program & Project Management
- Systems Integration
Required Skillsets
Technical Skills
- Automation platforms (UiPath, Zapier, Make, Automation Anywhere)
- AI tools and LLM-based workflows
- CRM platforms
- HRMS and payroll software
- API integrations
- Data analytics tools (Power BI, Tableau)
Program / Project Management Skills
- Program management
- Agile / Scrum methodologies
- Project planning and execution
- Vendor management
- Stakeholder management
- Change management
📈 Why Join Us?
You’ll be stepping into a role where your impact is immediate and tangible. It’s a unique opportunity to shape the automation and Program Management process and grow your career in a collaborative, high-growth environment.
🏆 About CAW
CAW is a Product Engineering Company of 90+ geeks.
Some of the products we have built – Ukti, CodeKnack, Hoichoi, Convoisight, OneHealthAssist, Dysko, Fhynix, Space, Interakt, CashFlo, FastBar, etc.
We are (or have been) part of the engineering teams at Haptik, RazorPay, Decklar, Flipspaces, Aerchain, Postman, TitanEmail, Acceldata, and Bureau, among others.
Find us: https://goo.gl/maps/dvR6L26JUa42Website: https://www.caw.tech/Policies: Handbook
Shubham Vishwakarma
Full Stack Developer - Averlon
About CAW.Tech
About
CAW Studios is Product Development Studio. WE BUILD TRUE PRODUCT TEAMS for our clients. Each team is a small, well-balanced group of geeks and a product manager that together produce relevant and high-quality products. We use data to make decisions, bringing big data and analysis to software development. We believe the product development process is broken as most studios operate as IT Services. We operate like a software factory that applies manufacturing principles of product development to the software.
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