Project Lead/Tecg Lead

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Key Responsibilities:

Design, develop, and maintain interactive dashboards and reports using Power BI and Looker.

Write and optimize DAX queries to support complex business logic and calculations.

Collaborate with data engineers, analysts, and business stakeholders to understand reporting needs and translate them into technical solutions.

Ensure data accuracy, consistency, and performance across BI solutions.

Perform data analysis and validation to support business initiatives.

Automate and streamline reporting processes for efficiency and scalability.

Stay updated with the latest BI tools, trends, and best practices.

Required Skills & Qualifications:

Minimum 5 years of experience in BI development and data analytics.

Strong proficiency in Power BI, including DAX and Power Query.

Hands-on experience with Looker and LookML.

Solid understanding of data modeling, ETL processes, and SQL.

Ability to work with large datasets and optimize performance.

Excellent problem-solving and communication skills.

Bachelordegree in Computer Science, Information Systems, or a related field.

JOB DESCRIPTION :

Profile: Audit & Taxation

Qualification: CA Inter (drop out)

Years of Experience: 5-6 years - 4 year plus is fine but post internship.

Salary: 50000-60000 - Try and negotitate as much as possible.

Qualification: CA Inter

Roles & Responsibilities:

Having Experience in Statutory Audits of Companies & Banks.

Having Domain knowledge of GST, ability to develop team and lead Indirect Tax Practice and Work under Pressure

Proficiency in Taxation Laws, Accounting Practices, Audit

Major experinec in Direct Taxation & Indirect Taxation

Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting

Desired profile of the candidate

Having knowledge of Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting

Strong analytical and strategic planning skills.

Having knowledge / Experience in Accounting / Direct Tax - Income Tax & TDS / Statutory Audits of Companies

Proficiency in handling Tax Softwares, Tax Portal, Accounting Practices, Audit, Excel, MS Office

Working Days -Time

6 days working

Recruiter Instructions

Complete Address

semi qulified droput with statuory auidt and txation experience

Opp. Turbhe Railway Station,

Vashi, Navi Mumbai - 400 703.

Solid knowledge and experience of working in C/C++ programming language

Solid knowledge and experience of working with PCL (Printer Command Language) or IPDS (Intelligent Printer Data Stream)

Solid working knowledge of object oriented principles: Encapsulation, Classes, Inheritance, Code Reuse, Polymorphism, Decoupling

Responsible for technical design of a subsystem

Knows how to apply architecture and design patterns

Work Description: 

• Storyteller & Fountainhead brimming with ideas on variety of ways to communicate the message to target audience to create pull-marketing advertisements
• Develop graphic, copy & video content using https://medium.com/@gmiecznikowski/shape-your-brand-with-this-exercise-4645ac3ea26d">Brand Key communication framework
• Deliver brand assets like social media content, landing page content, performance marketing creatives, directional scripts for influencers, PR etc. 
• Deeply understand & empathise with consumer insights & create Brand stories around problem, solution, functional benefits, emotional payoffs & social currency to drive awareness, brand attribute scores & sales 
• Provide direction to designers, videographers, editors to develop online marketing campaigns
• Map customer journeys, service design and communication assets to drive engagement
• Coordinate with agencies to create marketing creatives, video content
• Analyze online consumer behaviours & trends to understand product-market fit
• Manage daily marketing & communication operations

Candidature requirements: 

• 5+ years experience in advertising agency with product marketing background
• Prior experience in conceptualization & execution of short 15 secs videos ads
• Strong storytelling visualization skills in form of videos & graphics
• Experience in in women oriented product, service, startup is added plus
• Intuitively sense the market need and visualize marketing & communication tactics

About Us:

6sense is a Predictive Intelligence Engine that is reimagining how B2B companies do

sales and marketing. It works with big data at scale, advanced machine learning and

predictive modelling to find buyers and predict what they will purchase, when and

how much.

6sense helps B2B marketing and sales organizations fully understand the complex ABM

buyer journey. By combining intent signals from every channel with the industry’s most

advanced AI predictive capabilities, it is finally possible to predict account demand and

optimize demand generation in an ABM world. Equipped with the power of AI and the

6sense Demand PlatformTM, marketing and sales professionals can uncover, prioritize,

and engage buyers to drive more revenue.

6sense is seeking a Staff Software Engineer and data to become part of a team

designing, developing, and deploying its customer-centric applications.

We’ve more than doubled our revenue in the past five years and completed our Series

E funding of $200M last year, giving us a stable foundation for growth.

Responsibilities:

1. Own critical datasets and data pipelines for product & business, and work

towards direct business goals of increased data coverage, data match rates, data

quality, data freshness

2. Create more value from various datasets with creative solutions, and unlocking

more value from existing data, and help build data moat for the company3. Design, develop, test, deploy and maintain optimal data pipelines, and assemble

large, complex data sets that meet functional and non-functional business

requirements

4. Improving our current data pipelines i.e. improve their performance, SLAs,

remove redundancies, and figure out a way to test before v/s after roll out

5. Identify, design, and implement process improvements in data flow across

multiple stages and via collaboration with multiple cross functional teams eg.

automating manual processes, optimising data delivery, hand-off processes etc.

6. Work with cross function stakeholders including the Product, Data Analytics ,

Customer Support teams for their enablement for data access and related goals

7. Build for security, privacy, scalability, reliability and compliance

8. Mentor and coach other team members on scalable and extensible solutions

design, and best coding standards

9. Help build a team and cultivate innovation by driving cross-collaboration and

execution of projects across multiple teams

Requirements:

 8-10+ years of overall work experience as a Data Engineer

 Excellent analytical and problem-solving skills

 Strong experience with Big Data technologies like Apache Spark. Experience with

Hadoop, Hive, Presto would-be a plus

 Strong experience in writing complex, optimized SQL queries across large data

sets. Experience with optimizing queries and underlying storage

 Experience with Python/ Scala

 Experience with Apache Airflow or other orchestration tools

 Experience with writing Hive / Presto UDFs in Java

 Experience working on AWS cloud platform and services.

 Experience with Key Value stores or NoSQL databases would be a plus.

 Comfortable with Unix / Linux command line

Interpersonal Skills:

 You can work independently as well as part of a team.

 You take ownership of projects and drive them to conclusion.

 You’re a good communicator and are capable of not just doing the work, but also

teaching others and explaining the “why” behind complicated technical

decisions.

 You aren’t afraid to roll up your sleeves: This role will evolve over time, and we’ll

want you to evolve with it

• Minimum 4 yrs of experience in React JS.
• Experience building single page frontend applications and reusable components
• Solid experience with the core React ecosystem like React Router, Redux etc.
• Master of HTML, CSS, and other display-centric web technologies.
• Comfortable using git, docker.
• Proficient in Javascript (ES6 / ES7) programming with at least 4/5 years of
• experience.
• Good knowledge in writing frontend test cases.

• Good understanding of asynchronous request handling, partial page updates and Promises.

• Strong Problem Solving skills.

• Strong skills in Javascript and ability to write well documented, clean JavaScript Code.

• Very good understanding of ES6/ES7, JSX and Component Lifecycle.

• Deep practical knowledge of native Javascript, ES6, understanding the internals of frameworks like ReactJS, Angular or any other view libraries.

• Knowledge of modern authorisation techniques, such as JWT Tokens.

• Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc.

• Has strong communication skills and self-accountability.