Programmer

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Role Overview

We're looking for a highly motivated AI Intern to join our dynamic team. This isn't your average internship; you'll be diving headfirst into the exciting world of Natural Language Processing (NLP) and Large Language Models (LLMs). You will work on real-world projects, contributing directly to our core products by researching, developing, and fine-tuning state-of-the-art language models. If you're passionate about making machines understand and generate human language, this is the perfect role for you!

Skills Needed:

1. Python
2. ML
3. NLP
4. LLM Fine-Tuning
5. Fast API

What You'll Do (Key Responsibilities)

Develop & Implement LLM Models: Assist in building and deploying LLM solutions for tasks like sentiment analysis, text summarization, named entity recognition (NER), and question-answering.

Fine-Tune LLMs: Work hands-on with pre-trained Large Language Models (like Llama, GPT, BERT) and fine-tune them on our custom datasets to enhance performance for specific tasks.

Data Pipeline Management: Be responsible for data preprocessing, cleaning, and augmentation to create high-quality datasets for training and evaluation.

Experiment & Evaluate: Research and experiment with different model architectures and fine-tuning strategies (e.g., LoRA, QLoRA) to optimize for accuracy, speed, and cost.

Collaborate & Document: Work closely with our senior ML engineers and data scientists, actively participating in code reviews and clearly documenting your findings and methodologies.

Must-Have Skills (Qualifications)

Strong Python Proficiency: You live and breathe Python and are comfortable with its data science ecosystem (Pandas, NumPy, Scikit-learn).

Solid ML & NLP Fundamentals: A strong theoretical understanding of machine learning algorithms, deep learning concepts, and core NLP techniques (e.g., tokenization, embeddings, attention mechanisms).

Deep Learning Frameworks: Hands-on experience with either PyTorch or TensorFlow.

Familiarity with LLMs: You understand the basics of transformer architecture and have some exposure to working with or fine-tuning Large Language Models.

Problem-Solving Mindset: An analytical and curious approach to tackling complex challenges.

Educational Background: Currently pursuing or recently graduated with a degree in Computer Science, AI, Data Science, or a related technical field.

Brownie Points For (Preferred Skills)

Experience with the Hugging Face ecosystem (Transformers, Datasets, Tokenizers).

A portfolio of personal or academic projects on GitHub showcasing your AI/ML skills.

Familiarity with vector databases (e.g., Pinecone, ChromaDB).

About Company

ADDV HealthTech Solutions, a UK-based company, operates with a strong IT presence in Ahmedabad, empowering IT professionals and organizations with cutting-edge technologies. As a product and service-based industry, we have excelled in managing UK healthcare projects, leveraging our novel tech-led approach.

ADDV HealthTech Solutions operates as a subsidiary of the renowned UK company, ADDVantage Technologies (https://addvantage-technologies.co.uk/) delivering innovative healthcare solutions like AllDayDr, Healthya, AppLocum, PharmSmart, ADDVantage Minds, and HEALTHYA Stations. Under the visionary leadership of our Founder and CEO, Suhel Ahmed, we continue to expand our expertise and presence across the UK and the Middle East.

What are we looking for in a candidate ?

• Experience of Minimum 3 years is required.
• Strong command of MVC frameworks such as Laravel.
• Complete understanding of the fully synchronous behavior of PHP & Laravel.
• Complete understanding of MVC design patterns.
• Adequate understanding of front-end technologies, such as jQuery, JavaScript, Ajax, HTML, and CSS.
• Knowledge of object-oriented PHP programming.
• Understanding accessibility and security compliance.
• Understanding fundamental design principles behind a scalable application.
• Familiarity with limitations of PHP as a platform and its workarounds.
• Creating database schemas that represent and support business processes
• Proficient understanding of code versioning tools, such as Git.
• Proficient understanding of Pipelining and CI/CD.

What will a candidate be doing with us ?

• Top-notch development and managing and maintaining the code base with latest tech and code trends.
• Design and develop server-side logic using Laravel.
• Define and maintain the database.
• Create reusable, effective, and scalable code.
• Collaborate with a team of developers and UX designers to create a LARAVEL based web application..
• Prepare and maintain all applications utilizing standard development tools.
• Utilize back-end data services and contribute to increasing existing data services API.
• Implement security and data protection measures.
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Keep abreast of new trends and best practices in web development.
• Develop components of the database such as cursor, queries, and Stored Procedure.
• Coordinates with co-developers and keeps project managers well informed of the status of development effort and serves as a liaison between development staff and project manager.

What will we provide to the candidate ?

• 5 days working.
• Flexible working hours
• International Exposure (UK projects)
• Training and development
• Appraisal every year
• Employee oriented policies
• Easily Adaptable Working Environment
• Various Learning and growing opportunities

Role: My SQL DBA

Work Location: Noida/Hyderabad

Exp : 3+ Yrs

About the Role:

The ideal candidate would be working on the servers which impact various SaaS AI/ML products and

1000+ models in AI/ML. As a DBA administrator the server support would be provided for various

industry verticals like Finance, Telecom, Travel & Transportation, Healthcare, Government etc. This role

would give an opportunity working on multiple and complex databases for fortune 500 customers which

have impact on their data related to AI/ML products/models of the company.

About the Company:

We are America’s oldest machine learning solutions company. With offices across US, China and India,

we hire people with a broad set of technical and domain skills who can contribute to the creation of

machine learning solutions across verticals such as financial services, telecommunications, healthcare,

consumer products etc.

Preferred Qualification:

(Must have)

· Three years or above working experience, more than two years in MySQL, familiar with MySQL

database architecture.

· Have good experience in database troubleshooting and solutions for the whole system chain,

including OS, Database, storage, network, application, cloud and so on.

· Familiar with SQL tuning, know about how to split large tables in MySQL.

· Familiar with the daily backup and restore operations of MySQL, and know about the HA

principles of MySQL replication and MySQL Cluster. Experience in PostgreSQL is preferred.

· Familiar with Linux operating system, be able to write daily scripts with Shell/Python.

· Experience about NoSQL databases is preferred, such as MongoDB, Redis.

· Experience about distribution databases is preferred, such as Greenplum, Clickhouse.

· Oracle DBA or SQL Server DBA working experience is preferred.

· Careful work, strong sense of responsibility, good learning ability and team spirit.

Responsibilities:

· Responsible for the daily maintenance and troubleshooting for all Databases, such as MySQL

and postgreSQL, make sure all database system running safely and stably.

· Establish MySQL daily backup and recovery policies, and data security policies.

· Responsible for the design and implementation of Database tables, and large table split policy.

· Provided daily support to the development team and application team, such as database design

specification and performance tuning suggestions.

Responsibilities

• Coordinate with hiring managers to identify staffing needs and candidate selection criteria
• Source applicants through online channels, such as LinkedIn and other professional networks
• Create job descriptions and interview questions that reflect the requirements for each position
• Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
• Organize and attend job fairs and recruitment events to build a strong candidate pipeline
• Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders

Required skills and qualifications

• Two or three years of experience in a talent acquisition or similar role
• Experience in full-cycle recruiting, using various interview techniques and evaluation methods
• Proficiency with social media, CV databases, and professional networks
• Experience in using LinkedIn Talent Solutions to proactively source candidates
• Proficiency in documenting processes and keeping up with industry trends
• Excellent interpersonal and communication skills

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in human resources management or similar field
• Knowledge of applicant tracking systems

Company Description

Codetasker Technologies Private Limited is a leading Shopify design and development agency based in India. They specialize in creating user-friendly and conversion-focused e-commerce solutions to drive growth and success for brands and businesses. With a dedicated team of experts, Codetasker aims to deliver tailor-made solutions that align perfectly with their client's brand identity and business goals.

Role Description

This is a full-time on-site role for a Business Development Manager located in Surat. The Business Development Manager will be responsible for generating leads, pitching services to potential clients, negotiating contracts, and maintaining strong client relationships. They will work closely with the sales and marketing teams to drive business growth and achieve revenue targets.

Qualifications

• Strong sales and negotiation skills
• Experience in business development and client relationship management
• Excellent communication and presentation skills
• Knowledge of e-commerce industry trends and technologies
• Ability to work collaboratively in a team environment
• Bachelor's degree in Business Administration, Marketing, or related field
• Experience with Shopify or e-commerce platforms is a plus

Job Summary:

We seek aggressive and results-driven folks to identify and pursue new business opportunities. The ideal candidate will have a strong understanding of our industry and be able to build relationships with key decision-makers.

Key Responsibilities:

Identify and pursue new business opportunities through nurturing, networking, and lead generation using an already existing customer base.

Build and maintain relationships with key decision-makers at prospective levels.

Take video counseling sessions with parents and students and close sales by providing the right product.

Meet or exceed weekly and monthly sales targets.

Requirements:

- Prior experience in business development or sales, preferably in Edu-Tech.

- Proven track record of success in identifying and pursuing new business opportunities.

- Strong understanding of our industry and the needs of our clients.

- Excellent communication, negotiation, and relationship-building skills.

- Ability to work in a fast-paced environment and meet deadlines.

What you will do:

• Assess the nature of product or service issues and resolves support problems..
• Interact with customers to help troubleshoot and resolve complex product problems or issues.
• Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts.
• Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
  Perform Gap-Fit analysis
• Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
• Develop functional and technical specifications for delivering new and maintaining existing business applications.
• Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
• Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client