
Responsibilities:
Workforce Management :
● Manage the reporting team structure and oversee the daily activities of the reporting
team, providing direction and guidance as needed
● Serve as a mentor to the team, actively engaging with them to ensure they maintain a
high level of competence and operational excellence
● Identify and analyze potential risks related to the reporting team that may impact
project success
Talent Acquisition Support:
● Support talent acquisition efforts by participating in recruitment processes,
conducting interviews, and providing input on hiring decisions to ensure alignment
with team goals and objectives
Communication, Coordination and Collaboration:
● Communicate with team members and other stakeholders (VPs, Delivery Director,
Project Teams, HR Team, etc), providing updates on projects, sharing important
information, and ensuring everyone is on the same page
● Proactively keep HR updated about any key escalations, performance issues
● Build and maintain strong relationships with internal and external stakeholders,
fostering collaboration and partnerships
Performance Management Process:
● Coordinate the performance appraisal process, collect feedback ratings &
recommendations from stakeholders, and ensure compliance with organizational
policies
● Leading career progression and associated financial impact projection of the
reporting team
● Closely monitor the overall performance efficiency of the reporting team and work on
ensuring progression of the team and overall increase in productivity
● Evaluate the performance of team members, provide feedback, and ensure proper
documentation as per HR processes
● Implement performance management plans (PMP) for team members whose
performance is below the expected level
● Resolve conflicts within the reporting team to maintain a positive team dynamic and
work closely with HR.
● Identify high-potential employees and develop talent pipelines to ensure continuity of
key roles within the reporting team
HR Processes and Compliance
● Ensure compliance with company policies, procedures, and legal requirements
● Communicate HR policies and processes to the team members, ensuring
understanding and adherence
Analytics and Reporting
● Analyze performance data to identify trends, patterns, and areas for improvement
● Use this information to publish dashboards/reports and make recommendations.
● Compile and analyze HR metrics, such as performance, turnover, retention, and
engagement, to identify trends and areas for improvement for team members within
the assigned region
Learning and Development:
● Conduct skill gap analysis and provide the learning team with insightful training needs
to reach established performance target goals
● Leads development programs that align employee growth with organizational goals,
enhancing career opportunities
● Facilitates connections to essential internal and external learning resources,
supporting continuous professional development
Skills Required:
● 4-7 years of experience in the IT industry with a strong understanding of the software
development life cycle/ functional role progression
● Strong understanding of various stakeholders and their roles in an IT consulting
organization
● Strong leadership skills and the ability to effectively manage a team, providing
direction, guidance and mentorship.
● Knowledge of learning and development with the ability conduct skill gap analysis
and identify training needs to help manage career progression
● Good general understanding of how large-scale software systems are designed, built,
tested, deployed, and delivered to customers
● Experience working across both startups and large organizations
● Strong experience with data analytics and presentation; experienced in interpreting
performance data and statistics
● Competence in building and effectively managing interpersonal relationships at all
levels of the company
● Should possess strong problem-solving skills to address challenges and make
informed decisions
● Openness to change, embracing new technologies, and staying updated with industry
trends
● Ability to explain complex processes and employee development milestones clearly
● Ability to think strategically and execute operationally

About MTX Group
About
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https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
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Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction
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