
Responsibilities:
Workforce Management :
● Manage the reporting team structure and oversee the daily activities of the reporting
team, providing direction and guidance as needed
● Serve as a mentor to the team, actively engaging with them to ensure they maintain a
high level of competence and operational excellence
● Identify and analyze potential risks related to the reporting team that may impact
project success
Talent Acquisition Support:
● Support talent acquisition efforts by participating in recruitment processes,
conducting interviews, and providing input on hiring decisions to ensure alignment
with team goals and objectives
Communication, Coordination and Collaboration:
● Communicate with team members and other stakeholders (VPs, Delivery Director,
Project Teams, HR Team, etc), providing updates on projects, sharing important
information, and ensuring everyone is on the same page
● Proactively keep HR updated about any key escalations, performance issues
● Build and maintain strong relationships with internal and external stakeholders,
fostering collaboration and partnerships
Performance Management Process:
● Coordinate the performance appraisal process, collect feedback ratings &
recommendations from stakeholders, and ensure compliance with organizational
policies
● Leading career progression and associated financial impact projection of the
reporting team
● Closely monitor the overall performance efficiency of the reporting team and work on
ensuring progression of the team and overall increase in productivity
● Evaluate the performance of team members, provide feedback, and ensure proper
documentation as per HR processes
● Implement performance management plans (PMP) for team members whose
performance is below the expected level
● Resolve conflicts within the reporting team to maintain a positive team dynamic and
work closely with HR.
● Identify high-potential employees and develop talent pipelines to ensure continuity of
key roles within the reporting team
HR Processes and Compliance
● Ensure compliance with company policies, procedures, and legal requirements
● Communicate HR policies and processes to the team members, ensuring
understanding and adherence
Analytics and Reporting
● Analyze performance data to identify trends, patterns, and areas for improvement
● Use this information to publish dashboards/reports and make recommendations.
● Compile and analyze HR metrics, such as performance, turnover, retention, and
engagement, to identify trends and areas for improvement for team members within
the assigned region
Learning and Development:
● Conduct skill gap analysis and provide the learning team with insightful training needs
to reach established performance target goals
● Leads development programs that align employee growth with organizational goals,
enhancing career opportunities
● Facilitates connections to essential internal and external learning resources,
supporting continuous professional development
Skills Required:
● 4-7 years of experience in the IT industry with a strong understanding of the software
development life cycle/ functional role progression
● Strong understanding of various stakeholders and their roles in an IT consulting
organization
● Strong leadership skills and the ability to effectively manage a team, providing
direction, guidance and mentorship.
● Knowledge of learning and development with the ability conduct skill gap analysis
and identify training needs to help manage career progression
● Good general understanding of how large-scale software systems are designed, built,
tested, deployed, and delivered to customers
● Experience working across both startups and large organizations
● Strong experience with data analytics and presentation; experienced in interpreting
performance data and statistics
● Competence in building and effectively managing interpersonal relationships at all
levels of the company
● Should possess strong problem-solving skills to address challenges and make
informed decisions
● Openness to change, embracing new technologies, and staying updated with industry
trends
● Ability to explain complex processes and employee development milestones clearly
● Ability to think strategically and execute operationally

About MTX Group
About
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Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.


● Implement web or mobile interfaces using XHTML, CSS, and JavaScript
● Analyze and optimize UI and infrastructure application code for quality, efficiency, and performance
● Design & build the backend API servers that talk to the data infrastructure systems for fetching the data to be exposed via Arcana UI.
● Track data quality and latency, and set up monitors and alerts to ensure smooth operation
● Analyze and improve efficiency, scalability, and stability of various system resources
● Effectively communicate complex features and systems in detail.
● Establish self as an owner of a large scope component, feature or system with expert end-to-end understanding.
(Work Experience: 12 min. month)
Location: Jaipur
Job Type: Office work
No. of Post: 2
Salary: 1.00 Lakh – 2.00 Lakh Per. Year
Key Skills:
Telecalling, Telesales ,Telemarketing, Sales, Outbound Calling
We are seeking a talented and creative Video Editor to join our dynamic team. As a Video Editor with 1-2 years of experience, you will be responsible for editing video content to meet the highest standards of quality while aligning with our brand identity and objectives. You will collaborate closely with our content creators, producers, and other team members to ensure that our video projects effectively communicate our message and engage our audience.
Responsibilities:
- Edit video content for various platforms including social media, websites, and other digital channels.
- Utilize video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) to trim footage, add transitions, effects, graphics, and audio elements to enhance storytelling.
- Work closely with content creators and producers to understand project requirements and objectives.
- Implement feedback and revisions from stakeholders to ensure that the final product meets expectations.
- Manage and organize video files and assets effectively to streamline the editing process.
- Stay updated on industry trends and best practices in video editing techniques and software.
- Collaborate with other team members to brainstorm and develop creative concepts for video projects.
- Maintain a high level of attention to detail and quality control throughout the editing process.
- Meet deadlines and deliver completed video projects on time and within budget.
- Provide support for live video production and post-production tasks as needed.
Qualifications:
- Bachelor's degree in Film, Media Production, Communications, or related field (preferred).
- 1-2 years of experience in video editing or a related role.
- Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar tools.
- Strong understanding of video production processes and techniques.
- Excellent communication skills and ability to collaborate effectively with team members.
- Creative thinking and problem-solving skills.
- Ability to work well under pressure and meet tight deadlines.
- Portfolio showcasing previous video editing work.
- Knowledge of motion graphics and animation is a plus.
- Familiarity with color correction and audio editing techniques is advantageous.



Job Summary:
As a Full Stack Developer (Automated Testing Platform), you will be responsible for developing and maintaining a platform for automated testing using Python/JavaScript programming language. You will work with a team of developers, collaborating on projects to create efficient and effective software solutions that meet the needs of clients or end-users in the testing domain. You will need to have a strong understanding of Python or JavaScript programming language and experience with test automation frameworks and tools.
Responsibilities:
- Develop and maintain an automated testing platform using Python/JavaScript programming language.
- Design and implement software solutions that automate the testing process.
- Collaborate with other developers and cross-functional teams to deliver high-quality software solutions.
- Participate in code reviews, debugging, and troubleshooting to improve software quality.
- Stay up-to-date with the latest developments in Python and JavaScript programming language and related testing frameworks and tools.
- Ensure software is delivered on-time and meets or exceeds customer expectations.
- Develop and maintain documentation related to software development processes and projects.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering or a related field.
- Proven experience as a Full Stack Developer or similar role in automated testing domain.
- Strong understanding of Python or JavaScript programming language and its ecosystem (libraries, frameworks, tools, etc.).
- Experience with automated testing frameworks such as Pytest, Selenium, Robot Framework, etc.
- Familiarity with version control systems (e.g. Git, SVN).
- Knowledge of Agile development methodologies.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
Preferred Qualifications:
- Experience with Continuous Integration (CI) and Continuous Deployment (CD) processes.
- Experience with testing cloud-based applications and microservices.
- Familiarity with containerization tools such as Docker and Kubernetes.
- Familiarity with cloud computing platforms such as Amazon Web Services (AWS) or Microsoft Azure.
CTC:
It will be depend on the Interview & the candidates experience.
Thanks & Regards
Anmol Agarwal

• Developing the latest user-facing features using React.js
• Designing a modern highly responsive web-based user interface
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Learn and understand user interactions
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers
• As a developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.
Technical skills:
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Familiarity with HTML / CSS
• GIT experience is a plus
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Ability to understand business requirements and translate them into technical requirements
Non-technical skills:
• Team player
• Excellent time-management skills
• Great interpersonal and communication skills
Job Description – Developer (ETL + Database)
Develop, document & Support ETL mappings, Database structures & BI reports.
Perform unit testing of developments done by him/her.
Participate in UAT process and ensure quick resolution of any UAT issue.
Manage different environments and be responsible for proper deployment of code in all client
environments.
Prepare release documents.
Prepare and Maintain project documents as advised by Team Leads.
Skill-sets:
3+ years of Hands on experience on ETL Pentaho Spoon Talend & MS SQL Server, Oracle & SYBASE Database tools.
Ability to write complex SQL and database procedures.
Good knowledge and understanding regarding Data warehouse Concepts, ETL Concepts, ETL
Loading Strategies, Data archiving, Data Reconciliation, ETL error handling etc.
Problem Solving.
Good communication skills – written and verbal.
Self-motivated, team player, action and result oriented.
Ability to successfully work under tight project schedule
Generate Sales and interact with prospective customers through modes likes Mail, Phone, Chat etc.
Verify and nurture daily leads by understanding the Customers requirements.
Communicating with customers, making outbound calls to potential customers, and following up on leads.
Answering potential customers' questions and sending additional information per email.
Manage relationship with key customers and schedule meetings with them on a timely basis.
Assist customers with all knowledge on products and services.
Understanding customers' needs and identifying sales opportunities.
Timely, professional and accurate reply to all incoming sales enquirys received by phone, email and other formats.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Upselling products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Perform follow up for all outbound calls.
Collaborate with team to achieve better results.
Fast learner and passion for sales
Exceptional written, verbal and presentation skills.
Familiarity with IT recruitment is favourably considered.
Qualification: Graduate & Post-graduate.
Note: Only immediate joiners and work at office.

A new-age fintech app that powers group payments for millennials. We’re on a mission to reimagine group payments and enable people to enjoy with their friends without any worry of awkward reminders, delayed payments and multiple transactions.
Founded by IIT Bombay grads with a total work experience of 10+ years in fintech and we are backed by global VC investors including Y Combinator, Matrix Partners, Justin Mateen (Co-founder, Tinder) with a funding of $1.9M.
We are on the lookout for passionate individuals who want to want to be a part of the core team and drive the next phase of cutting-edge fintech innovation.
Role and Requirements
- Frontend developer with skills in React Native to help construct the front-end of our consumer-facing group payments application
- Good familiarity with most of the React Native built-in and popular third party frameworks, libraries, and accelerators; with in-depth expertise on most of the popular ones
- Solid understanding of JavaScript framework and RESTful APIs
- Role requires extensive collaboration with UI/UX Designers and Product Managers to ensure technical feasibility & implementation
- Experience with AWS and/or Node.js is a bonus
- Prior consumer tech or fintech startup experience is a plus
- Work experience: 2 years plus is preferred
- Location: Work from home until further notice but eventually in Andheri East, Mumbai

Ours is a scalable microservices platform and geospatially-aware applications across multiple industries and form-factors. In this role, you must be able to multitask, quickly
adapt to new development environments, learn new systems, create reliable/maintainable
code, and find creative and scalable solutions to difficult and complex problems. You take
pride and ownership in your work as well as the overall contributions of your team. You must also have the ability to take a system-wide understanding, recognize use of system
components and disparate technologies and be able to diagnose and debug components
across an entire system. Your ability to communicate clearly and concisely (both written and verbal) is key, as is being a self-starter.
Primary Responsibilities:
● Build, train, mentor and lead a cross-functional agile team
● Help design, architect and develop advanced software solutions supporting multiple
projects and initiatives in a dynamic agile environment
● Collaborate with product owners and/or the business on requirements definition,
development of functional specifications, and design
● Wok in close collaboration with Scrum masters, Technical Product Manager and
Stakeholders within the team and function to co-own the deliverables
● Collaborate on or lead development of technical design and specifications as required
● Establish and lead best practices in software engineering
● Mentor and grow new employees on your team
● End to end feature development with a team size of 8-10 Dev & QA engineers across
levels.
Requirements:
● Bachelor’s Degree required, preferably in Computer Science or related field
● 10+ years of software development experience using both Frontend and Backend
technologies like - React.js/Angular.js, along with GoLang/Java/Python, or another object-oriented programming language
● 3+ years as an engineering lead or manager
● Experience with cloud technologies (AWS) and containerization (Docker/EKS) and Microservices
● Experience with SAFe Agile is preferred
Note: Role is full stack with more inclination to backend side.

