Engineering Manager / Engineering Lead

About Blitzy

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We're transforming how enterprises build software, turning enterprise requirements into production-ready code with an agentic software development platform that can autonomously execute 80% of the quantum of software development work. We're backed by multiple tier 1 investors, and have proven success as founders of previous start-ups.

Location: Pune, India (In-Person) - Must be able to also support USA business hours

The Role

The role is to support our clients and ensure a stable environment across the full lifecycle: installation, ongoing upgrades, and day-to-day operation. The L2 Support Engineer works alongside L1 to triage and resolve issues, and escalates unresolved defects to engineering. It operates across Kubernetes, Docker, and the major cloud providers.

What Success Looks Like

• Customers' issues are resolved faster and escalated cleaner.
• Recurring problems turn into runbooks, dashboards, and alerts, not repeat tickets.
• Engineering trusts your escalations because they come with proof, not guesses.
• Customers trust your communication because it's clear, honest, and on time.

Areas of Ownership

• Deploy and install the platform into customer environments, and troubleshoot installation issues.
• Support ongoing upgrades and day-to-day operation, keeping customer environments stable.
• Work alongside L1 to triage and resolve customer-reported issues, driving them to resolution or escalation.
• Diagnose failures across the stack: compute, networking, storage, and the services running on it.
• Reproduce issues safely against live (often multi-tenant) environments using read-only diagnostics first.
• Build and maintain dashboards, monitors, and runbooks so recurring issues get faster to fix: or stop recurring.
• Write up clear, evidence-backed escalations and post-incident notes.
• Communicate status and resolution to customers clearly and on time.

Required Experience

• Distributed-systems debugging. Reason about a request crossing multiple services, queues, and network hops, and isolate which hop failed. You debug by forming a hypothesis and confirming it with evidence (logs, pod state, queue depth, DB rows), not by guessing.
• Kubernetes & Docker.
• Major cloud providers: GCP, AWS, and Azure. Hands-on with at least one deeply and able to work across the others: managed Kubernetes (GKE/AKS), cloud logging, IAM/auth basics, and cloud disk/storage behavior.
• Strong monitoring & observability practice. Fluent with an APM/observability stack (Datadog or equivalent): log queries, correlating across services by request/trace IDs, reading traces, and building dashboards and alerts. You reach for the data before theorizing.

Additional Skills & Experience

• Python and Redis literacy.
• Basic message queueing. Command transport runs over a message queue (Redis/rq). Comfort inspecting queue depth, backlogs, and stuck/failed jobs; concepts transfer from any broker.
• Networking & WebSockets. Many of our hardest issues are connection problems: WebSocket/Socket.IO drops, NAT/idle/LB timeouts, half-open sockets, DNS-vs-routing, TLS. Tell a transport fault from an application fault.
• SQL / PostgreSQL. Query operational tables to confirm what the system recorded.
• Source-control platforms. GitHub (incl. GitHub Enterprise Server), Azure DevOps, and/or GitLab, clone/push/pull, access tokens, app credentials, and their failure modes.
• CI/CD, Helm & deploy integrity. Many "sudden regressions" are a bad or partial deploy: check what version is actually running before chasing architecture theories. Helm and container deploy pipelines expected. ArgoCD is a plus.
• Secrets management. Comfort handling secrets, credentials, and certificates safely, ideally with Vault (strongly preferred).
• Linux and Windows. Workloads run on both; comfort triaging on each OS (process inspection, filesystem, basic networking).
• Methodical, evidence-first temperament. Hold several candidate causes at once, run the cheapest disconfirming check first, and never claim a root cause or fix you haven't proven.
• Multi-tenant safety mindset. Environments are shared and customer-owned: default to read-only diagnostics and understand blast radius before changing anything.
• Incident management & ticketing workflows: Jira or similar (a plus).
• Prior customer-facing support or SRE/on-call experience (a plus).

Hours & On-Call: please read

This is a customer support role, and the hours can be unconventional. Customers operate primarily in US time zones, so coverage is anchored to US business hours (roughly ET–PT). If you're based outside the US, expect your working day to shift accordingly.

Incidents don't keep office hours. Expect a rotating on-call schedule and occasional evening, early-morning, or weekend escalations outside a standard 9–5. We structure for it: rotations are shared fairly, on-call is compensated/time-off-in-lieu per policy, and we protect recovery time after heavy incidents.

If you're not comfortable with US-aligned hours and periodic off-hours on-call, this likely isn't the right role, and that's completely fine.

Our Culture

Who we are:

Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of enterprise autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation within the Fortune 500.

How we work:

We move Blitzy Fast: Time is both our company's and our clients' most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.

Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.

Passion for Invention: We're pushing the frontier of what's possible, requiring constant innovation and iteration.

We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships.

We believe in being 'everyday athletes'—taking care of ourselves so we can bring our best minds to work. We promote great sleep, movement, and restorative activities for optimal mental performance. It makes for a happier and more productive team.

Blitzy is an equal opportunity employer committed to building a diverse and inclusive team. We believe different perspectives make us stronger.

Act as the primary liaison between the agency and clients, building and maintaining strong relationships.

Understand client business objectives, marketing goals, and brand requirements to translate them into actionable briefs.

Manage end-to-end execution of campaigns across digital, print, OOH, social media, influencer, and experiential platforms.

Collaborate with creative, strategy, and media teams to deliver campaigns that meet client expectations.

Prepare and present proposals, campaign reports, and performance reviews.

Ensure projects are delivered on time, within budget, and to the highest quality standards.

Proactively identify opportunities for upselling and cross-selling agency services.

Handle client escalations with professionalism and problem-solving skills.

Keep track of industry trends, competitor activities, and innovations to advise clients with fresh ideas.

Nexus Business Solutions Pvt. Ltd. is hiring a Web/ Front-End Developer, who will play a key role in our company.

• Conceptualizing creative ideas with the team.
• Create PSDs including colors and fonts for the visual layout of the web
• Design engaging and responsive landing
• Testing and improving the design of the
• Implement and maintain high-quality SEO policies and features on
• Good understanding of content management
• Preparing design plans and presenting the website
• Optimizing sites for maximum speed and scalability across devices e. desktop, mobile, and tablet
• Proficient understanding of cross-browser compatibility
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Communicate with marketing and research teams to incorporate brand elements and relevant market research findings into

• Bachelor’s in Computer Science, Graphic Design, or related field, or 4+ years’ additional experience
• Excellent hands-on experience in HTML, CSS, jQuery, JavaScript, WordPress, and API web integration
• Proficiency in Graphic design software including Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Craldraw and other visual design
• Professional portfolio with at least 3 (Live Projects) designs for internal review.

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Position: Automation Test Engineer

Location: TJC India, Pune

Job description:

This position involves Software Quality Assurance activities in all phases of the software development life cycle. We are looking for experienced Automation Quality Assurance engineer for SAP cloud-based application, who can carry on End-to-End testing of a newly developed Product and has Strong experience in designing test plans, test cases and test scenarios. Develop and generate scripts for Automating Test cases. Testing Methodologies Involved in manual testing includes functional testing, integration testing, User interface testing and Regression testing. Good understanding of software quality processes and practices is a must.

Required Candidate profile:

• 4-7 years of application Automation & Manual Testing experience.
• Responsible for testing of web based/SAP UI5 and other applications.
• Create detailed Test Plans, Test scenarios and Test cases.
• Experience in API and End-to-End Functional Test Automation. 
• Experience in writing Automation Tests using object-oriented programming in C#.
• Ensure proper version control and configuration management of all test objects developed and test environments use
• Develop and generate scripts to perform automated testing using selenium, Cucumber, Spec Flow etc.
• Execute and analyze automation test results.
• Raise bugs, reproduce failed scenarios, help in resolving bugs
• Familiarity with HTML, XML, Java Script, JSON, Ajax, jQuery
• Familiarity with Version Control GIT, TFS, SVN, at least one.
• Excellent communication skills (written and spoken)
• Highly self-motivated, with ability to work both independently and in a team.
• Interact with team members to develop a strong understanding of the project and testing objectives.
• Strong attention to detail with good understanding of QA concepts and methodologies.

Good to have: -

• JMeter, LoadRunner performance testing experience.
• Knowledge of QUnit, SAP/UI5, SAP UI Verify testing frameworks.
• Familiarity with Azure DevOps, Test Case management.
• Experience with Agile Scrum development methodologies would be a plus.

Required Skills: -

UI Testing, Regression Testing, Interface Testing Integration, Testing test Scenarios, Application Testing, Manual Testing, Functional Testing, quality analyst. Automation Testing, Selenium, Cucumber, C#, Spec Flow

Hello Greetings!!!

We are looking for “Angular Developer " for Goregaon (Mumbai)/ Lucknow location.

Experience: 3 - 5 Years

Notice Period: up to 30 days

Location: Goregaon (Mumbai)/ Lucknow

Responsibilities and Deliverables:

• Ability to translate the UI designs in to fully-functional interactive prototypes
• Complete familiarity with web technologies HTML5/CSS3/JavaScript, Jquery and AJAX
• Should be able to design a responsive website
• Should have knowledge of working with modularized structures
• Thorough knowledge on JS frameworks and knowledge of OOPs & MVC.
• Should be able in designing the frontend application and integrating the API's to show the data in frontend.
• Designing the frontend application using HTML and CSS or using bootstrap as well as making the webpage responsive for mobile applications as well.
• Checking the cross-browser compatibility with different browsers. Integrating the API's in angular to show the data in frontend as per the logic provided.
• Strong skills on framework Angular/ React.JS/Ionic
• Data visualizations using Canvas or SVG, High chart, D3.js etc.
• Good Understanding on RWD, SPA & Hybrid app development
• Knowledge of XML, JSON, REST-API & Web services is essential
• Experience working with CSS preprocessors, Bootstrap, Material design
• Familiarity with Testing Automation and Deployment automation tools.

Please provide the following details:

• Current Location:
• Present CTC
• Expected CTC
• Notice Period

• Design of the overall architecture of the web application.
• Optimization of the application for maximum speed and scalability.
• Solve complex performance problems and architectural challenges.
• Integration of user-facing elements developed by front-end developers with server-side logic.
• Learn and use core AWS technologies to design and then build available and scalable backend web services and customer-facing APIs.
• Troubleshoot and debug support issues and code blues autonomously.
• Assure quality of the solutions being developed within the team.
• Maintain technical mastery of the products being developed.
•  Person with a track record of delivering innovative solutions in the field of algorithm development.

• Strong knowledge of PHP frameworks such as Laravel Symfony etc. depending on your technology stack.
• Experience in working with MySQL database and analyzing the efficiency of queries.
• Worked with real time web applications and event driven architectures like Node.js or jQuery.
• Full-cycle PHP code development experience including debugging and performance analysis.
• Building scalable and performance oriented services with caching techniques and systems like Memcached, redis.
• Experience with NoSQL and distributed database like MongoDB, Cassandra or Redis.
• Comfortable with search engines like Solr or ElasticSearch.
• Working understanding of NGINX and Apache web servers.
• Working knowledge of RESTful paradigms and to build API for our front services and mobile applications.
• Passion for products, empathy for users, and aspiration to make big impact.
• Strong database design and query writing skills with a commitment to performance and efficiency.
• Solid engineering principles and clear understanding of data structures and algorithms.
• Knowledge of service-oriented architecture, microservices, and distributed systems.
• Strong problem-solving skills, algorithmic skills, and data structures.
• Experience in agile methodologies like Scrum.
• Good understanding of branching, build, deployment, continuous integration methodologies.