Product Owner

Role Overview

The Automation Lead for the Point of Sale (POS) business is responsible for driving end-to-end automation strategy, framework development, and quality governance across POS applications, devices, and integrations. This role ensures high-quality releases by designing scalable automation solutions tailored to payment systems, in-store hardware, peripherals, and complex retail workflows.

You will lead a team of automation engineers, collaborate closely with product, development, and operations teams, and play a key role in accelerating delivery through optimized test coverage and robust automation pipelines.

Key Responsibilities

1. Automation Strategy & Leadership

•          Define and own the automation roadmap for POS systems (frontend UI, backend services, device interactions).

•          Lead, mentor, and upskill a team of automation engineers.

•          Establish automation KPIs (coverage, stability, execution time) and ensure continuous improvement.

•          Identify opportunities to improve automation maturity across the POS ecosystem.

2. Framework Architecture & Development

•          Design and build scalable, reusable automation frameworks for web, mobile ( IOS & Android), and device-level POS testing.

•          Integrate automation with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, etc.).

•          Implement best practices in coding standards, version control, and documentation.

•          Ensure automation solutions support multi-platform POS devices (payment terminals, printers, scanners, cash drawers, tablets).

3. Functional & Non-Functional Test Automation

•          Automate regression, smoke, and integration test suites for POS workflows (transactions, refunds, offline mode, sync, etc.).

•          Collaborate with performance and security teams to enable load, stress, and penetration testing automation.

•          Drive automation for API, UI, database, and hardware integration layers.

4. Quality Governance & Cross-Functional Collaboration

•          Work closely with product owners, business analysts, and developers to understand POS requirements.

•          Define test strategy, test plans, and automation coverage for each release.

•          Advocate for early testing, shift-left practices, and robust quality gates.

•          Manage defect triage and root cause analysis for automation-related issues.

5. POS Hardware & Integration Expertise

•          Ensure validation of POS peripherals (MSR,NCR, Verifone,  barcode scanners, EMV payment terminals, printers).

•          Support automation for cloud-hosted and on-prem POS systems.

•          Collaborate with vendors on device certifications and compliance (PCI, EMV, L3, etc.).

Required Skills & Experience

Technical Skills

•          Strong experience in automation tools/frameworks:

•          Selenium, Appium, Playwright, Cypress, TestNG, Junit or similar

•          REST API automation (Postman/Newman, RestAssured, Karate, Swagger, etc.)

•          Python/Java/JavaScript/C# for automation scripting

•          Experience in retail/POS/fintech/payment systems.

•          Experience with CI/CD tools and version control (Git).

•          Knowledge of POS hardware and device interaction automation.

•          Good understanding of microservices architecture and system integrations.

•          Experience working with SQL for data validation and backend testing.

•          Experience with bug tracking tools like JIRA , Azure Devops.

Leadership & Soft Skills

•          8–12 years overall experience, with at least 1- 2 years in a lead or senior automation role.

•          Ability to lead distributed teams.

•          Strong problem-solving, debugging, and analytical skills.

•          Excellent communication and stakeholder management.

•          Ability to work in a fast-paced, release-driven retail environment.

Preferred Qualifications

•          Experience in cloud-based POS platforms (AWS/Azure/GCP).

•          Exposure to payment certification testing (EMV L2/L3, PCI).

•          Knowledge of performance testing tools (JMeter, k6).

•          Experience with containerization (Docker, Kubernetes).

•          ISTQB, CSTE or other QA/Automation certifications.

What You Will Drive

•          Faster releases through automation-first delivery.

•          Improved POS reliability across devices and store environments.

•          Highly stable regression suites enabling continuous deployment.

•          A culture of quality across the POS engineering organization.

Why Join Us?

• Work on industry-leading POS and payment systems.
• Collaborative, inclusive, and innovative team culture.
• Competitive compensation and benefits package.
• Opportunities for growth and learning in a dynamic environment.

We’re hiring a Full Stack Developer (5+ years, Pune location) to join our growing team!

You’ll be working with React.js, Node.js, JavaScript, APIs, and cloud deployments to build scalable and high-performing web applications.

Responsibilities include developing responsive apps, building RESTful APIs, working with SQL/NoSQL databases, and deploying apps on AWS/Docker.

Experience with CI/CD, Git, secure coding practices (OAuth/JWT), and Agile collaboration is a must.

If you’re passionate about full stack development and want to work on impactful projects, we’d love to connect!

JD | Senior Software Engineer (J2EE/JEE Full Stack)

Summary

Looking for a senior developer who has strong skills in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and J2EE frameworks.

This position requires J2EE Full Stack development experience of 2 to 6 years. Further it requires good multitasking and communication skills. Further it requires good communication skills - written and spoken, and good multi-tasking skills where he/she can manage multiple tasks with high productivity. The candidate should also have good aptitude, should be able to learn iTech’ s cloud-based products within a reasonable time, hardworking and should have the ability to go the extra mile to complete the assigned tasks on time.

Essential Duties and Responsibilities

• Develop the various modules, features and reports in our products using JEE and database technologies/frameworks
• Take responsibility and work with peer developers in the team in completing the features/tasks assigned.
• Perform code review with peer developers on various features in the product.
• Handle the support tickets which requires development effort and fix them.
• Learning and implementing new front-end and back-end technologies.
• Mentor and guide junior developers.
• Involve in building and deploying the product version in UAT and Production environment.
• Work on multiple versions of the projects in parallel.
• Perform other related duties as assigned.
  • Perform other related duties as assigned.

Qualifications

• Tech/B. E./MCA/M. Tech with 2 to 6 years of related work experience
• Working knowledge in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and frameworks such as Spring, Bootstrap, jQuery.
• Exposure to SOAP/RESTful Web Services, XML/JSON technologies, JBoss/WildFly Application Server, PostgreSQL database is a bonus
• Knowledge in any tools including Eclipse IDE, Source Code Control Systems such as Git, and Software Configuration Management systems would be a plus.

Responsibilities

• Research industry-related topics (combining online sources, interviews, and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

Requirements and skills

• Proven 2-3 Years of work experience as a Content Writer, Copywriter or similar role
• Finance Domain preferred.
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines

Bachelor or Master in Marketing, English, Journalism or related field

Why 22by7?

Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.

The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.

Dedicated 24*7 support team

We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.

Culture that has been voted as a Great Place to Work by the People of 22by7

Highly credible and competent Team Members

True work life integration and balance

Other benefits like Medical Insurance, Covid Care, and support structure over and above

About the role

Role-  Enterprise Sales Manager- New Business

Band- L3

Reporting to- Head Sales

Location-Bangalore

Role Type- Individual Contributor

No. of Vacancies-02

Job Profile

• Handling end-to-end sales
• Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
• Selling across verticals Enterprise Accounts
• Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
• Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
• Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
• Pitching the right solution with the help of Pre-Sales team members
• Cross-Selling and Up-Selling- Growing the Account
• Maintaining a healthy strong funnel on solution portfolio of 22by7
• Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
• Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
• Working on BOM and pricing
• Handling presentations, techno commercial negotiations and Closures
• Create Customer Experience Excellence through continuous follow-up and customer interaction
• Working with other cross-functional team like marketing for carrying out different client/vendor related activities
• Take Sales Accreditation on different product lines which helps for strong pitching

 Of the Solutions

Specification-

Education- Open- Any Diploma/Any Graduate/Any Post Graduate

Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must

Person Profile-

• Good verbal and written communication skills
• Good presentation and negotiation skills
• Good at engaging and managing relationship with CXO level
• Excellent at relationship building and managing it
• Who can sniff opportunities
• Good mental resilience
• Drive to win
• Go getter
• Loves to work in fast paced environment and who loves working with target
• Open to travel

Sales Competency Dictionary

Technical Competencies- These are the competencies which are core and directly related to the job.

1. Domain Knowledge & Expertise-

Market

 Product/Technology

Customer

Competition

Client

1. Communication Skill-

Opening a conversation

Listening and Understanding abilities

Assessment of buyer

Growing the conversation

Art of probing/ questioning

Establishing trust, credibility, relationship over a communication

360-degree communication

Closing the communication loop

Presentation skill

Written communication- e-mail, documentation etc.

1. Negotiation Skill-

Uncovering and delivering value, increasing the pie, creating win-win situations

Showing the value/worth

Finish it strong

1. Proactive

Planning & Methodical

Motives

Networking for new sales opportunities

Persuade

Follow-up

Opportunity Sniffer

Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.

1. Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.

Drive to Succeed

                                                                                Competitiveness

Achieving the goal

Sense of Achievement

Fear of Failure

Perseverance or Persuasiveness

Go getter

1. Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.

Handling rejections

Mental resilience

Can take strong decision

Objection Handling

1. Emotional Intelligence- The ability to ‘Read people’

Able to empathize with people

Understands the emotions

Understands motivations that drives human behavior

1. Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.

Accountability for their action

In-charge of their plans and action

Owning up their success or failures

Doers or Action oriented

Strong at execution

1. Organising Skills- The ability to extract information, interpret and plan.

Resourceful

Information collection

Logical interpretation- quickly and accurately

Planning and Prioritizing

Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7

The Role growth- Can grow to Team Lead

Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.

• Required to work individually or as part of a team on data science projects and work closely with lines of business to understand business problems and translate them into identifiable machine learning problems which can be delivered as technical solutions.
• Build quick prototypes to check feasibility and value to the business.
• Design, training, and deploying neural networks for computer vision and machine learning-related problems.
• Perform various complex activities related to statistical/machine learning.
• Coordinate with business teams to provide analytical support for developing, evaluating, implementing, monitoring, and executing models.
• Collaborate with technology teams to deploy the models to production.

Key Criteria:

• 2+ years of experience in solving complex business problems using machine learning.
• Understanding and modeling experience in supervised, unsupervised, and deep learning models; hands-on knowledge of data wrangling, data cleaning/ preparation, dimensionality reduction is required.
• Experience in Computer Vision/Image Processing/Pattern Recognition, Machine Learning, Deep Learning, or Artificial Intelligence.
• Understanding of Deep Learning Architectures like InceptionNet, VGGNet, FaceNet, YOLO, SSD, RCNN, MASK Rcnn, ResNet.
• Experience with one or more deep learning frameworks e.g., TensorFlow, PyTorch.
• Knowledge of vector algebra, statistical and probabilistic modeling is desirable.
• Proficiency in programming skills involving Python, C/C++, and Python Data Science Stack (NumPy, SciPy, Pandas, Scikit-learn, Jupyter, IPython).
• Experience working with Amazon SageMaker or Azure ML Studio for deployments is a plus.
• Experience in data visualization software such as Tableau, ELK, etc is a plus.
• Strong analytical, critical thinking, and problem-solving skills.

• B.E/ B.Tech./ M. E/ M. Tech in Computer Science, Applied Mathematics, Statistics, Data Science, or related Engineering field.
• Minimum 60% in Graduation or Post-Graduation
• Great interpersonal and communication skills