Product Owner

Job Title: Business Development Manager

Location: Vashi, Navi Mumbai

Company: Grexa AI Pvt Ltd

About Grexa

Grexa is a new-age, venture-funded AI startup founded by four seasoned entrepreneurs and former CXOs of Testbook.com - Ashutosh Kumar, Narendra Agrawal, Ayush Varshney, and Arpit Oswal. Together, they built Testbook from the ground up into a $30Mn ARR business with 1,000+ employees, which was later successfully acquired by a leading edtech company. The founding team comprises IIT Bombay and IIT Kanpur alumni, each with over 15 years of experience in building high-growth digital businesses powered by cutting-edge AI.

At Grexa, we're on a mission to build the world’s first Marketing AI Agent for small businesses - a fully autonomous system that drives real revenue growth by automating and optimizing every aspect of digital marketing. Our goal is to make powerful digital marketing accessible to every small business on the planet.

We’re assembling a rockstar team to create one of the fastest-growing AI startups from India, poised to disrupt the global digital marketing space.

If you're excited about solving meaningful problems and building transformative AI products - we’d love to hear from you. Apply now and be part of this journey.

Role Overview

We are looking for a Business Development Manager with strong expertise in sales, strategy, digital marketing, and team leadership, particularly in the local business technology solutions space.

Key Responsibilities

• Lead sales operations, including lead nurturing, consultation pitching, and deal closures.
• Develop and execute smart sales strategies to deliver high conversion numbers.
• Analyze market trends, competitor offerings, and customer pain points to refine sales tactics.
• Work closely with the marketing team to optimize lead conversion through targeted campaigns.
• Conduct pricing and value comparisons to demonstrate ROI to clients.
• Oversee the entire sales pipeline, ensuring smooth follow-ups and post-sale satisfaction.
• Track performance metrics, prepare sales reports, and implement strategies for continuous improvement.

Requirements

• Proven 4+ years of experience in business development, sales and digital marketing (preferably in local business tech solutions).
• Strong expertise in sales pitch, sales strategy, digital marketing, and team leadership.
• Excellent communication, negotiation, and presentation skills.
• Comfortable with using and selling technology platform solutions
• Self-motivated, target-driven, and adaptable to a fast-paced environment.

Nice to Have

• Experience in selling digital marketing services or SaaS products to local businesses.
• Understanding of SEO and Local SEO, online reputation management, and Google and Meta Ads.
• Experience in handling high-ticket sales and negotiating long-term contracts.

Key Responsibilities:

• Lead and mentor a team of Java and Python developers, providing technical guidance and fostering a culture of continuous learning and improvement.
• Oversee the design, development, and implementation of high-performance, scalable, and secure software solutions for the financial services industry.
• Collaborate with product managers and architects to translate business requirements into technical specifications and ensure alignment with overall product strategy.
• Drive the adoption of best practices in software development, including code reviews, testing, and continuous integration/continuous deployment (CI/CD).
• Manage project timelines and resources effectively, ensuring on-time and within-budget delivery of projects.
• Identify and mitigate technical risks, proactively addressing potential issues and ensuring the stability and reliability of our platforms.
• Stay abreast of emerging technologies and trends in Java, Python, and related fields, and evaluate their potential application to our products and services.
• Contribute to the development of technical documentation and training materials.

Required Skillset:

• Demonstrated expertise in Java and Python development, with a strong understanding of object-oriented principles, design patterns, and data structures.
• Proven ability to lead and mentor a team of software engineers, fostering a collaborative and high-performing environment.
• Experience in designing and developing scalable, high-performance, and secure software solutions.
• Strong understanding of software development methodologies, including Agile and Waterfall.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Bachelor's or Master's degree in Computer Science or a related field.
• Experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra).
• Experience with cloud platforms (e.g., AWS, Azure, GCP) is a plus.

What essential skills do you need?

• Able to demonstrate good technical & problem solving skills
• Possess relevant hands-on experience with developing automation scripts using tools like protractor, selenium, rest assured, cucumber, POM model etc.
• Should be ready to explore, learn and develop solutions for problems

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Fresh graduates or up to 4 years of experience in HR role

Startup experience preferred

Manage hiring and day to HR operations of our engineering team

Digital marketing executive job duties include:

• Prepare social media marketing strategy and campaign by coming up with content

ideas, planning the budget, and implementing it.

• Utilize various social media channels to promote the company’s products and

services.

• Increase the visibility of the company’s social content by optimizing individual

company pages on social media platforms.

• Utilize the digital marketing aspects of the social media marketing roadmap to

increase website traffic, audience engagement, and revenue.

• To achieve certain goals, you must generate leads, qualify leads, develop

marketing communications, build your brand image, and convert sales leads.

• Taking steps to improve campaigns and other marketing efforts by monitoring

their performance and evaluating their effectiveness.

Requirements for Digital marketing executive

• A graduate degree in marketing or a related field is required.

• 1-3 Years of experience in digital marketing.

• Efforts to lead and manage SEO/SEM, marketing databases, email campaigns,

social media campaigns, and display advertising campaigns.

• Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
• Managing relationship with onboarded customers and taking feedback and resolving customer queries
• Receiving in-bound calls from the customer and helping them to understand Oxyjon’s plans and offerings
• Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
• Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system

Desired Candidate Profile

• A decent understanding of the sales and customer acquisition processes
• Good social skills with ability to understand customer needs and develop relationships with people
• Past experience in successfully closing sales deals remotely is a must
• Must be open to move around in NCR and meet doctors
• Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
• Fluency in English and Hindi is a must
• Must at least be a graduate in any stream from a reputed university
• Person must be proficient in using internet and tools such as Microsoft word and Microsoft Excel    

Square Yards is India’s largest Real Estate Platform. Founded in 2014, Square Yards has become the category leader in both real estate and mortgage marketplace space. SQY today ranks in the top 20 consumer tech start-ups in India in terms of GTV (~USD2bn), top 50 in terms of revenue, and is amongst the handful of consumer tech start ups in India which are profitable. Square Yards has achieved a significant scale in just 7 years and is one of the few Indian start ups which have successfully expanded globally. It has a direct presence in 20+ cities globally and has more than 5,000 employees across 9 Countries.

Square Yards’ integrated online to offline (O2O) transactional model and positioning as a one-stop-shop for the entire home services model (new homes, resale, rentals, property management, home interiors, property-related services, virtual property viewing ) brings exhaustive supply, demand, and distribution together to tap the highly fragmented real estate market.

Why Square Yards

• Multinational company (Global Approach)

• Performance & Salary review.

• Attractive incentives & mobility across regions

• Fast track growth

• Good Incentives

• Fastest Growing Cross Border Real Estate Platform

• Diversified role

• Multiple International Scope through Internal Job promotions

• Partnering with hiring managers to determine staffing needs

• Develop https://resources.workable.com/tutorial/faq-talent-acquisition">talent acquisition strategies and hiring plans

• Perform sourcing to fill open positions and anticipate future needs

• Plan and conduct recruitment and selection processes (interviews, screening calls etc.)

• Take steps to ensure positive candidate experience

• Assist in employee retention and development

• Supervise recruiters

• Organize and/or attend career fairs, drives or other events

• Use metrics to create reports and identify areas of improvement

• Proven experience as talent acquisition manager

• Experience in full-cycle recruiting, sourcing and employment branding

• Understanding of all selection methods and techniques

• Proficient in the use of social media and job boards

• Willingness to understand the duties and competencies of different roles

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.