Product Marketing Manager

8+ years backend engineering experience in production systems

Proven experience architecting large-scale distributed systems (high throughput, low latency, high availability)

Deep expertise in system design including scalability, fault tolerance, and performance optimization

Experience leading cross-team technical initiatives in complex systems

Strong understanding of security, privacy, compliance, and secure coding practices

- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily

- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed

- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans

- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings

- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels

- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance

- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.

- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary

- Participate in business-driven projects and initiatives

- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.

- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.

-Shrinkage & Attrition management

-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.

About the Role

We’re looking for a highly motivated and versatile individual to join the Founder’s Office. This is a high-impact role that provides a front-row seat to the inner workings of a fast-growing startup. You’ll work directly with the founder on strategic, operational, and analytical projects that drive the company’s growth.

You’ll act as a force multiplier — ensuring critical initiatives move forward, decisions are backed by data, and execution happens with precision and speed.

Key Responsibilities

• Strategic Projects: Drive high-priority cross-functional projects — from concept to execution — in areas like growth, product, operations, hiring, and fundraising.
• Business Analytics: Analyze business metrics, identify bottlenecks, and create actionable insights for leadership.
• Founder Leverage: Work closely with the founder to manage priorities, research, investor communications, and strategic partnerships.
• Operations Excellence: Streamline internal processes, define KPIs, and ensure accountability across teams.
• Communication & Coordination: Prepare executive updates, investor reports, and internal documentation.
• Special Initiatives: Own zero-to-one experiments or business verticals that need rapid iteration.

JD

Prior experience of about 6-10years

1 - Must have fair understanding of products like future, forward, options(call and put), bonds, swaps etc

2 - Must have fair understanding of mutual funds and NAV

3 - Should have good communication skill.

4 - Basic SQL

5 - Business analyst experience and should know about BRD.

6 - Good to have Knowledge of risk management in general.

Responsibilities:

Candidate will have to perform data analysis.

Candidate will have to speak with different risk engine team to identify the appropriate engine for given asset classes, and accordingly he has to do requirement analysis and testing.

Should have good product knowledge.

Should have good communication skill.

Nextyn is expanding and is looking for its next superstar - a research consultant. Please note - this is not related to financial or equity research. The role pertains to Market Research (Primary & Secondary)

The candidate must have:

1. At least 3 years of experience working in market research.
2. Must be capable of identifying and understanding new industries, globally and shortlisting research papers written by prominent researchers on the topic.
3. Good communication skills to speak with end clients
4. Prepare presentations to explain their findings to the end client

We're looking at immediate joiners or people with a maximum notice period of 15 days.

We are currently hiring a Frontend developer for a startup in the B2C marketplace space based out of Mumbai.  This startup is an Online Marketplace, that serves as a Discovery and Booking Platform for Kids’ Activity Classes. Operations were launched in  November 2019, and have over 20KParents and 500+ educators listed on our Platform across the major Tier-I and Tier-II cities in India.

Platform details are listed below :

1. A SaaS platform for educators to simplify the management of their classes and

workshops. Educators get access to a dashboard and use our Class Management tool

to create listings, view registrations, manage bookings and payments. The dashboard

also provides analytics for teachers to track visitor traffic, see drop offs and

understand which social media channel generates maximum ROI for them.

1. Discovery & Booking Platform for parents so that they can search, view and book

classes and workshops for their children.

Top 2 role must have’s

1. You should have REACT JS experience of building a product
2. You should be willing to work in a very early stage startup( Not funded yet)

Tech skills required for this role:

• Front end design in REACT JS at least 1.5 years
• AWS server
• Mongo Database
• API's written in Nodejs

• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• BE/BTech/MTech with  1-7 years of experience in .NET Framework like C#.Net and ASP.Net
• Atleast 1-7 years of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/Jquery
• Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc
• Experience in Creating and Testing Stored Procedures and Functions

Secondary Skills

• Ability to analyse the existing code in the application and identify the Program Logic
• Experience in implementing AJAX through Javascript/Jquery
• Experience in Creating Reports and Documents using Crystall Reports
• Experience in creating Front End Validations using JavaScript/Jquery
• Experience in doing Manual or Automated Test will be a plus

Duties and responsibilities:

• Design and defining architecture of complex web applications and microservices.
• Address and improve any technical issues
• Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems

Requirements and Qualifications:

• Previous working experience as a MEAN Stack Developer for 3 years
• BSc/B.tech degree in Computer Science or similar relevant field 
• In-depth knowledge of NodeJS, ExpressJS or Restify
• Experience implementing applications using Angular or React
• Experience creating front end applications using HTML5, Angular, LESS/SASS
• Hands-on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns, minimum one-year experience with MEAN stack paradigm
• Knowledge of the following will be considered as an advantage:
• Consumer Web Development Experience for High-Traffic, Public Facing web applications
• Experience with cloud technologies like AWS or google cloud is also a plus
• Creating secure RESTful-based web services in Node js and Express and MongoDB.
• Continuous integration (Jenkins/Hudson) and version control (SVN, Git)

• Hands on Experience on  PHP, Laravel, MySQL, jQuery, HTML5, Linux
• Knowledge of open source platforms like Wordpress will be an added advantage.
• Experience on Angular JS or React is preferable
• Experience using and deploying on Linux.
• Experience in teams using CI / CD Pipeline -  Git, Jenkins
• Experience working in agile methodology