Legal Associate

Job Title :Communication Trainer

Skills :1.Verbal and Non verbal communication

2.Active Listening

3.Presentation and Public speaking skills

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

About Us:

We are an innovative tech company focusing on cutting-edge AI projects. Our mission is to create impactful AI solutions that transform industries and enhance user experiences. We are looking for a skilled Python Developer to join our dynamic team and contribute to the development of AI-powered applications.

Responsibilities:

Develop, test, and deploy scalable AI and machine learning models using Python.

Collaborate with data scientists and AI engineers to integrate models into production systems.

Write efficient, reusable, and scalable code for AI applications and pipelines.

Optimize existing Python codebases for performance and scalability.

Design and implement APIs and microservices to support AI-driven features.

Debug and resolve issues in AI systems and pipelines.

Stay updated with the latest advancements in AI and Python development trends.

Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.

At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

After a successful operation in Chennai, we are launching next in Coimbatore. 

We are currently looking for a Customer Success Executive, Coimbatore.

What will you do at Glint?

Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn. 

• Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
• Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
• Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
• Developing efficient and effective management plans for clients renewals and up-sells of services.
• Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
• Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
• Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn 

What we’re looking for:

• Consistent performer who handles stressful situations and deadline pressures.
• Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
• Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
• Empathy with a knack for understanding what a customer really needs and why they need it
• Bachelor's degree in any business-related course is an added advantage.

Website: https://goglint.in/

Location: Bangalore

At least 8-10 years of experience working as a SAP ABAP Developer.

At least 2 -3 full lifecycle SAP implementation / Rollout

Strong knowledge and experience in the development lifecycle of RICEF objects including performance tuning and transport of each of the objects

Strong knowledge and experience in ABAP Programming Language include Object Oriented development using ABAP Objects, SAP Data Dictionary, SAP design and coding techniques and development tools including BADIs, User Exits, ALV Reports, Forms including Scripts, Smart forms, LSMW, EDI / IDOC etc.. in SAP FICO, SD &

MM Functional Area.

Strong Expertise in SAP PI Interface Developments translate high level functional requirements into technical requirements in a clear manner that is comprehensible for other developers and other team members .

Strong Knowledge and experience with Adobe Forms & Workflows.Facilitate and participate in User Demos of Development Units

Provide technical assistance to the process teams in debugging functional issues as needed work closely with SAP functional teams to analyze and test the effect of system changes as needed Facilitate and participate in User Demos of  Development Units.

• 2+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies   
• Experience with JavaScript, HTML and CSS   
• Experience with Angular 5/6 and TypeScript   
• Experience using SOAP or REST APIs   
• Experience Struts, Hibernate is preferred.   
• Strong communication and interpersonal skills is an absolute must.   
• Immediate joiners preferred.  
• Bachelor's degree or equivalent.   

We’re looking for a Ruby on Rails Software Engineer/Shopify App Developer who has experience working with the Shopify platform and is able to work on a Shopify app.

Your Daily Challenges

When we welcome you aboard we’ll introduce you to your Team, which consists of a front-end developer, a Shopify App Marketer who grew 2 apps to million dollar annual revenue, and a product manager.

These are the people you’ll work closely with on Product development day-to-day. Once you get settled in and learn more about the team, your day to day activities will look something like this:

1. Own the end-to-end development cycle for the Shopify app you’ll be working on.
2. Coordinate with fellow developers to get things done on time. 
3. Implement high quality code in an agile, test driven development environment
4. Review exception reports to identify and fix bugs
5. Development of new apps and features
6. Maintenance of existing features
7. Collaboration with cross-functional teams
8. Contributions of ideas to improve the product

Your Experience

1. 3-5 years of experience with Ruby on Rails
2. Experience with Shopify app development
3. Familiar with Sidekiq, PostgreSQL
4. Good understanding of HTML and CSS (positioning and styling)
5. Excellent communication skills
6. Takes pride in writing clean, organized, efficient code
7. An eye for detail
8. Experience with vanilla JavaScript and React a plus
9. Experience working in an entrepreneurial/startup environment

Your Compensation

1. The compensation range for this role is INR 14-18 LPA (~25K USD) + up to 5% equity.
2. The compensation varies with experience and qualifications. 
3. This is a full-time remote/work from home position.

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