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JOB TITLE: Customer Support/Virtual Assistant
EXPERIENCE:2 – 4 yrs
LOCATION: Coimbatore
SHIFT:Night Shift
JOB DESCRIPTION:
· A Virtual Assistant is responsible for providing administrative support to clients remotely.
· Duties typically include managing schedules, handling emails, data entry, and conducting research.
· Strong communication, organizational, and multitasking skills are essential.
· Proficiency in office software and the ability to work independently are also important.
· Experience as a Virtual Assistant in financial services would be an added advantage.
SKILLS:
· Interpersonal Skill
· Strong English Communication
· Willing to work in Night Shift (US Time Zone)
· Proven Experience in Virtual Assistant in Financial Services
COMPANY DESCRIPTION:
Vimishaitech, is a leading provider of IT solutions, software development, consulting services and Soft skills Training and Development. We have a proven track record of helping businesses find and hire the best talent to meet their specific needs. We understand the challenges businesses face when trying to recruit top talent in today's competitive market. That's why we offer comprehensive recruitment solutions designed to take the hassle out of the process and help you find the perfect employees for your company. Our service specializes in Soft skills training and development, equipping individuals with essential interpersonal skills like communication, teamwork, and leadership to enhance their professional success.
Regards,
HR Team
Job Description
Responsibilities:
- Collaborate with stakeholders to understand business objectives and requirements for AI/ML projects.
- Conduct research and stay up-to-date with the latest AI/ML algorithms, techniques, and frameworks.
- Design and develop machine learning models, algorithms, and data pipelines.
- Collect, preprocess, and clean large datasets to ensure data quality and reliability.
- Train, evaluate, and optimize machine learning models using appropriate evaluation metrics.
- Implement and deploy AI/ML models into production environments.
- Monitor model performance and propose enhancements or updates as needed.
- Collaborate with software engineers to integrate AI/ML capabilities into existing software systems.
- Perform data analysis and visualization to derive actionable insights.
- Stay informed about emerging trends and advancements in the field of AI/ML and apply them to improve existing solutions.
Strong experience in Apache pyspark is must
Requirements:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Proven experience of 3-5 years as an AI/ML Engineer or a similar role.
- Strong knowledge of machine learning algorithms, deep learning frameworks, and data science concepts.
- Proficiency in programming languages such as Python, Java, or C++.
- Experience with popular AI/ML libraries and frameworks, such as TensorFlow, Keras, PyTorch, or scikit-learn.
- Familiarity with cloud platforms, such as AWS, Azure, or GCP, and their AI/ML services.
- Solid understanding of data preprocessing, feature engineering, and model evaluation techniques.
- Experience in deploying and scaling machine learning models in production environments.
- Strong problem-solving skills and ability to work on multiple projects simultaneously.
- Excellent communication and teamwork skills.
Preferred Skills:
- Experience with natural language processing (NLP) techniques and tools.
- Familiarity with big data technologies, such as Hadoop, Spark, or Hive.
- Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.
- Understanding of DevOps practices for AI/ML model deployment
-Apache ,Pyspark
Professional experience in Python – Mandatory experience
Basic knowledge of any BI Tool (Microsoft Power BI, Tableau etc.) and experience in R
will be an added advantage
Proficient in Excel
Good verbal and written communication skills
Key Responsibilities:
Analyze data trends and provide intelligent business insights, monitor operational and
business metrics
Complete ownership of business excellence dashboard and preparation of reports for
senior management stating trends, patterns, and predictions using relevant data
Review, validate and analyse data points and implement new data analysis
methodologies
Perform data profiling to identify and understand anomalies
Perform analysis to assess quality and meaning of data
Develop policies and procedures for the collection and analysis of data
Analyse existing process with the help of data and propose process change and/or lead
process re-engineering initiatives
Use BI Tools (Microsoft Power BI/Tableau) and develop and manage BI solutions
RESPONSIBILITIES:-
As a Business Development Manager working under FMCG segments, an ideal candidate must perform the following responsibilities:
· Approaching potential leads a close them within a stipulated time frame.
· Create exclusive distributors, exclusive super stockist and business associated for the company towards business growth.
· Finding and developing new markets and improving sales.
REQUIREMENTS:
· Bachelor’s degree in business, marketing or related field.
· Experience in sales, marketing or related field.
· Strong communication skills.
· Excellent organisational skills.
Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
We are hiring a Recruitment Executive who can take care of hiring and team building.
Job Roles and Responsibilities:
- Coordinate with managers to identify staffing needs.
- Determine selection criteria.
- Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
- Design job descriptions and interview questions that reflect each position's requirements.
- Lead employer branding initiatives and manage a team of Recruitment executives.
- Forecast monthly, quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Requirements:
- Must have experience in Non IT and leadership roles hiring, preferably for startups.
- Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
- Experience in volume/bulk hiring for Sales roles.
- Familiarity with social media, resume databases and professional networks.
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
- Excellent verbal and written communication skills.
- A keen understanding of the differences between various roles within organisations.
- B-Tech or MBA in Human Resources Management.
- Rain-maker who understands the challenges faced by the customer and how Salesforce
Customer Success Platform can help
- Identifying and creating new qualified sales opportunities from leads from India-based
customers.
- Achieving monthly quota of qualified opportunities.
- Engaging with customers via telephone and email to analyze their needs.
- Profiling the account and overcoming prospect objections to generate quality opportunities for the Account Executive team.
- Collaborating with Marketing and sales on lead quality and conversion.
- As this is the first point of contact with the customers, conduct business dealings in a
professional and proactive manner.
- Become a trusted resource for internal and external contacts.
- “Multi-channel” follow-up – help uncover new deals and nurture existing opportunities.
- Maintaining active communication with leads by sending monthly targeted materials.
Required Skills/Experience:
- Bachelor’s Degree.
- Fluency in English required.
- 3-6 years of business experience (software sales a plus).
- Team player and ability to work in a high energy sales environment.
- Excellent communication skills – verbal and written.
- Highly motivated and ambitious.
- Strong desire to work in sales.
- Passion to grow into a sales role.
This position is not for freshers. We are looking for candidates with AI/ML/CV experience of at least 4 year in the industry.