UI/UX Designer

Job Summary:

We are looking for a highly motivated and skilled Software Engineer to join our team.

This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.

The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.

Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.

Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.

Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.

Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.

Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.

Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).

Good knowledge on Data Structure and their correct usage.

Open to learn any new software development skill if needed for the project.

Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.

Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.

Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.

Good knowledge on the implications.

Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

You have developed software using web technologies.

You have handled a project from start to end.

You have worked in an Agile Development project and have experience of writing and estimating User Stories

Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.

Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.

Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.

Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.

Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

LOCATION

Delhi/Gurgaon (travel readiness outside home residence is important)

EXPERIENCE 5+ years

ROLES & RESPONSIBILITIES :

• Design, develop, and maintain scalable and secure web and desktop applications using .NET technologies.

• Design, develop, and maintain web and desktop applications usin.NET Framework and .NET Core technologies.

• Build scalable, secure, and high-performance web applications using ASP.NET, MVC, and Web API.

• Develop and optimize data access layers using Entity Framework and interact with SQL Server or other relational databases.

• Implement responsive front-end interfaces using HTML, CSS, JavaScript, and modern frameworks like Angular or React.

• Ensure cross-platform compatibility and responsiveness for web applications.

• Write clean, maintainable, and testable code following coding standards and best practices.

• Collaborate with cross-functional teams including designers, testers, and other developers throughout the SDLC.

• Participate in code reviews, troubleshooting, and performance tuning.

• Ensure application security, scalability, and reliability.

SKILLS AND QUALIFICATION

• 5+ years of professional experience in .NET application development.

• Minimum 5 years of experience in .NET development.

• Strong hands-on experience with C#, ASP.NET MVC, .NET Core, and Web API.

• Proficiency in Entity Framework and SQL Server or other relational databases.

• Solid front-end development skills with HTML, CSS, JavaScript, and experience with Angular or React.

• Strong understanding of object-oriented programming and design patterns.

• Experience in full-stack development with an ability to manage both backend and frontend requirements.

• Familiarity with version control systems like Git.

• Excellent debugging, problem-solving, and analytical skills.

Our client is a SaaS platform that integrates technologies including Artificial Intelligence, Machine Learning, Big Data Analytics, and Automation to offer brands a comprehensive Customer Experience Management Suite. Our powerful analytics algorithms have empowered established brands to solidify their presence in the digital realm and revolutionize their customer experience endeavors. 

Position Description: We are seeking a dynamic Manager - Enterprise Sales to drive revenue growth and expand our B2B SaaS client base. The ideal candidate will have a proven track record of exceeding sales targets, nurturing client relationships, and deep expertise in the SaaS sector.

Key Responsibilities:

- Develop and execute high-impact sales strategies to surpass targets in the B2B SaaS sector.

- Identify and cultivate new business opportunities through strategic networking and leveraging industry connections.

- Build and maintain strong relationships with enterprise-level clients, understanding their needs and delivering tailored SaaS solutions.

- Collaborate with the marketing team to create targeted campaigns and compelling collateral for enterprise clients.

- Conduct product demonstrations and presentations to key stakeholders, highlighting the value proposition of our SaaS products.

- Manage contract negotiations and guide prospects through the sales process from initial contact to deal closure.

- Stay informed about industry trends, competitors, and market conditions to seize opportunities and mitigate risks.

Requirements

- Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.

- 5+ years of successful B2B SaaS Enterprise Sales experience, consistently exceeding sales targets.

- Deep understanding of the SaaS industry, including trends, technologies, and customer pain points.

- Excellent communication, negotiation, and presentation skills.

- Ability to foster and maintain relationships with enterprise-level clients.

- Strong analytical skills to translate client needs into effective SaaS solutions.

- Capacity to work independently and collaboratively in a team environment.

- Willingness to travel for client engagement and industry events.

Benefits

- Medical Coverage: Comprehensive healthcare coverage for you and your family.

- Fast-Paced and Dynamic Work Environment: Opportunity to thrive in an innovative, agile workplace with real impact.

- Learning and Upskilling: Access to professional development resources, including training and workshops.

- Collaborative Workplace: Join a team that values open communication, knowledge sharing, and mutual respect.

• Core Java: advanced level competency, should have worked on projects with core Java development.

• Linux shell : advanced level competency, work experience with Linux shell scripting, knowledge and experience to use important shell commands

• Rdbms, SQL: advanced level competency, Should have expertise in SQL query language syntax, should be well versed with aggregations, joins of SQL query language.

• Data structures and problem solving: should have ability to use appropriate data structure.

• AWS cloud : Good to have experience with aws serverless toolset along with aws infra

• Data Engineering ecosystem : Good to have experience and knowledge of data engineering, ETL, data warehouse (any toolset)

• Hadoop, HDFS, YARN : Should have introduction to internal working of these toolsets

• HIVE, MapReduce, Spark: Good to have experience developing transformations using hive queries, MapReduce job implementation and Spark Job Implementation. Spark implementation in Scala will be plus point.

• Airflow, Oozie, Sqoop, Zookeeper, Kafka: Good to have knowledge about purpose and working of these technology toolsets. Working experience will be a plus point here.

We are building a core technology team at our new startup. If you are interested in working with a startup and growing along with a startup, this is the opportunity for you.

Backend: PHP Laravel (must), NodeJS (knowhow)

Frontend: Any Javascript, ReactJS (preferred)

Others: MySQL or any SQL database, Knowhow of Microservices architecture

• Able to create a UI and UX that would make the app simple to use and delight users.
• Firm grasp of the React Native, JavaScript, and TypeScript language and its nuances, including ES6+ syntax including DOM Manipulation and the JavaScript object model.
• Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)
• Familiarity with RESTful APIs.
• Able to fix the occurring bugs and iteratively improve the app, include newer features and keep the app up to date with all the iOS updates/ libraries that will be released.