UI/UX Designer

About CombineHealth

CombineHealth builds AI employees for healthcare revenue cycle management — agents that automate medical coding, billing, eligibility checks, denial management, and appeals for hospitals and physician groups across the US. Our platform runs in production at 97%+ coding accuracy across live customers, integrated with Epic, Cerner, athenahealth, and other major EHRs.

Before You Apply — Read This First

4 days/week in our HSR Layout, Bangalore office. Remote or fully-hybrid-light setups won't work for this team.

Regular overlap with US business hours. Our customers, most of our leadership, and key stakeholders are US-based. You'll need flexibility for calls and collaboration that land in US morning/afternoon (India evening/night) on a recurring basis, not occasionally.

If either of these is a dealbreaker, save yourself and us the time — this isn't the role.

What You'll Actually Do

This is an agent-engineering role. Our systems are LLM-based agents, and the hard part isn't training models — it's making autonomous, multi-step systems reliable and auditable on regulated, high-stakes data. You'll build the agents and own getting them into production reliably. Roughly:

• Build AI agents that read unstructured clinical and claims documentation and produce structured, auditable outputs — codes, claim decisions, denial root causes, appeal drafts
• Design the agent architecture: multi-step orchestration, tool/function calling, retrieval, and context engineering — plus the prompt and evaluation loop that makes it reliable, not just good in a demo
• Build eval harnesses and regression suites with hard accuracy bars. "The eval moved" is the unit of progress here — if you can't measure whether a change helped, it didn't happen
• Own reliability and observability in production: tracing, logging, latency, cost, failure handling — and yes, the pager when your agent breaks at 11pm US time
• Design confidence-threshold and human-in-the-loop review systems — this is regulated, high-stakes data; "mostly right" isn't good enough, and every decision needs a traceable rationale
• Work directly with product and RCM domain experts to translate messy real-world payer behavior into agent requirements
• Own your systems end-to-end: if it breaks in production, you're the one who gets paged, not someone else

What We Need

• 5+ years shipping production software, with real depth building LLM-based systems — agents, RAG, structured extraction. Production systems with real users and real data, not POCs or research. Tenure in classical ML or CV is not what we're screening for.
• Strong engineering fundamentals. You write production-grade Python, not notebooks. You design systems, handle failure paths, and care about latency and cost.
• Fluency in the LLM application stack: prompt and context engineering, tool/function calling, retrieval, and — most important — eval-driven development. You know how to measure whether a change actually improved the system.
• Comfortable owning your system in production end-to-end: deployment, observability, tracing, debugging live issues, cloud (AWS/GCP/Azure). We're not expecting a dedicated infra specialist, but you own your agent in production — you don't throw it over a wall.
• Experience with unstructured/messy real-world text where the output has to be accurate and explainable. Healthcare is a bonus, not a requirement — legal, financial services, insurance, or other high-stakes-accuracy domains count.
• Demonstrated ability to work independently and make judgment calls. We will not micromanage you, and we need people who don't need it.
• Comfortable in a fast-moving startup environment: ambiguity, shifting priorities, and building things that don't have a textbook answer yet.
• Degree from a Tier-1 engineering institute (IIT/IISc or equivalent) is a plus, but we care far more about what you've shipped than where you studied

Nice to Have (Not Required)

• Exposure to healthcare claims, medical coding (CPT/ICD-10/HCPCS), or RCM workflows
• Experience in a regulated data environment (HIPAA, SOC 2, or similar)
• Fine-tuning, distillation, or building smaller task-specific models where a general LLM is too slow or expensive

What Success Looks Like in 6 Months

• You own at least one production model/agent end-to-end — from data to deployment to monitoring
• You've meaningfully improved an accuracy, latency, or automation-rate metric on a live customer workflow
• You can independently debug a production issue in your system without pulling in a senior engineer to hold your hand

How to Apply

Please click on the link and fill in the details: https://forms.gle/XwVzwSu83B9wcaf3A

Key Responsibilities:

- Perform cold calling to generate interest and engage potential customers

- ⁠Arrange and deliver product demonstrations tailored to customer needs

- ⁠Conduct regular follow-up calls to nurture leads and drive conversions

- ⁠Identify, research, and qualify new business opportunities

- ⁠Meet customers in person when required to build strong relationships

- ⁠Collaborate with internal teams to align strategies and improve sales processes

- ⁠Work with international customers and adapt to varied time zones and expectations

Key Requirements:

- Experience selling into the Hospitality Sector strongly preferred

- ⁠Minimum 1.5 years of experience in business development or sales

- ⁠Proven experience working with international clients

- ⁠Strong communication, negotiation, and presentation skills

- ⁠Self-driven with the ability to work independently and meet targets

- ⁠Willingness to travel for client meetings as necessary

REVIEW CRITERIA:

MANDATORY:

• Strong Design / Tech / Marketing Project Manager Profiles (Design is preferred)
• Must have 6+ years of experience in project management, handled design / Tech / marketing projects (Design Project is preferred, If Tech Projects, look for some design aspects in the project)
• Must have 3+ YOE in Client Management role dealing with founders, CMOs, VCs and Government
• Must have expertise in taking project briefs, scope/proposal creation and execution
• Must have experience in drafting project scope, budgets and timelines
• Must have experience in Team Management, managing timeline and work allocation
• Design studio, Design agencies, Web Development Agencies, Marketing studio or agencies, Advertising agencies or studios
• Design Project is preferred. If Tech Projects, look for some design aspects in the project.

ROLE & RESPONSIBILITIES:

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

JOB DESCRIPTION-

Your job will entail the following broad deliverables:

• Project management
• Business Development
• Support services

You will work under and report directly to the Business Manager at Company Design

Project Management-

• Schedule and manage the project with the client team regularly.
• Gather creative briefs from the client and supervise as well as oversee their execution by the design team.
• Deliver project through strategy and design team assigned to the project.
• Managing project planning to completion and client communication for a wide variety of projects - both simple and complex and large and small - independently or as part of a team.
• Participate and assist the team in creating presentations
• Coordinate between all teams to work seamlessly
• Bring a fresh point of view to our client’s challenges and ensure the brand image is always ahead of the curve in terms of knowledge, expertise and insight
• Participate and contribute towards Strategy and concept directions and creativity to meet the end goal of a successful project delivered in time at high company Design standards.
• Create weekly reports with your Business manager to the CEO of company Design.
• Gather project status, develop mitigation strategy and hold weekly meetings with the team with the Business manager.
• With high client satisfaction and good relationship management, increase scope and billing or acquire additional projects.
• Ensure billing and payment cycles are maintained as per schedule. Work closely with the Accounts Department to deliver the same.

Business Development-

• Marketing: A large part of Business Development at company Design happens through marketing. This function will require you to strategize on how to market company Design to get the maximum impact. Besides overall strategy, the task will involve making a quarter-wise calendar programme, breaking it down into how each vertical at company Design gets promoted to designing the communication and delivering it across various channels.
• Solicitation of new businesses: with the business manager. Being a key driver behind the process of winning new work, creating opportunities and organising and making pitch meetings. This would broadly involve handling new business communication, creating opportunities, designing and creating strategy of approach, planning bespoke proposal and process making, and sales initiatives for different verticals of company design.
• Client acquisition: This will involve interacting with a client prospect, understanding the brief or requirement, business development with strategy pitches, creating a scope of work and timesheet and creating a detailed proposal. Interact with client prospects and bag the project.
• Newsletter: The task will also involve strategizing the newsletter structure, and planning and delivering the same on a monthly basis.
• Company Design website: Coordinate and manage content
• Awards: Shortlist relevant national and international awards company Design should participate in, prepare budgets, design, and deliver the entries.
• Anthony Brand: Promote Anthony as a brand ambassador and principal of company Design. Create a strategy and plan in fructifying the same. This will include, Jury members, Talks, Lectures, workshops, etc.
• For the work above, you will work along with the Business Manager. Also, report to her for planning, progress reporting and delivery. You will also work with the company Design strategy, content and design team to deliver various aspects required. You will assist the Business Manager in creating formal weekly reports to the CEO of company Design.

Support Services-

• Support HR: As part of your involvement with teams and clients, you will be called upon to conduct interviews and coordinate on induction-related support and manage programmes around it.
• Support Administration as and when required in context to projects, facilitating teams, organising transport/tickets, and meeting clients.
• Company Design from time to time organises FORUM and mini-conferences at the studio or online. You will need to organise and manage such events along with the Business Manager with support from the rest of the team.

IDEAL CANDIDATE:

• Strong human relations skills
• Strong business acumen in project planning and management
• Bachelor's Degree or equivalent experience + post-graduation/master's degree is a plus
• Strong verbal, written, and organizational skills
• 6-12 years of Project management experience in similar organizations/similar fields
• Should have managed 4-5 designers directly under them, reporting to them.
• Client-facing experience for design and creative projects is essential, with the ability to take creative briefs from clients and manage delivery with designers.
• Should have worked in design studios or agencies managing design projects.

Education: B.Tech / M.Tech in ECE / CSE / IT

Experience: 10–12 years in hardware board design, system hardware engineering, and full product deployment cycles

Proven expertise in digital, analog, and power electronic circuit analysis & design

Strong hands-on experience designing boards with SoCs, FPGAs, CPLDs, and MPSoC architectures

Deep understanding of signal integrity, EMI/EMC, and high-speed design considerations

Must have successfully completed at least two hardware product development cycles from high-level design to final deployment

Ability to independently handle schematic design, design analysis (DC drop, SI), and cross-team design reviews

Experience in sourcing & procurement of electronic components, PCBs, and mechanical parts for embedded/IoT/industrial hardware

Strong experience in board bring-up, debugging, issue investigation, and cross-functional triage with firmware/software teams

Expertise in hardware validation, test planning, test execution, equipment selection, debugging, and report preparation

Proficiency in Cadence Allegro or Altium EDA tools (mandatory)

Experience coordinating with layout, mechanical, SI, EMC, manufacturing, and supply chain teams

Strong understanding of manufacturing services, production pricing models, supply chain, and logistics for electronics/electromechanical components

Requirements:

· Identifying opportunities in target markets for your organization’s products and services.

· Generating leads through cold calling prospective clients or networking at trade shows.

· Developing and nurturing relationships with key customer accounts

· Keeping up with the latest industry developments, including market positioning of corporate competitors.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.

Responsibilities:

Maintain and manage of current IT infrastructure.

Maintain and Manage current computer Network and Severs.

Provide right solution for user based query / requirement

Handle day to day IT related query / issue in given timeline.

Giving status report to Respective supervisor / Manager on daily basis.

Adherence to the expected roles and responsibilities w.r.t ISMS and QMS standards.

Required Skills:

Network and servers installation and configurations

Linux & Windows system management

Hardware and software installation and management

O365 and G-Suite Management

Client communication and follow up

Vendor communication, follow up