Product Manager

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Technical Architect (Databricks)

• 10+ Years Data Engineering Experience with expertise in Databricks
• 3+ years of consulting experience
• Completed Data Engineering Professional certification & required classes
• Minimum 2-3 projects delivered with hands-on experience in Databricks
• Completed Apache Spark Programming with Databricks, Data Engineering with Databricks, Optimizing Apache Spark™ on Databricks
• Experience in Spark and/or Hadoop, Flink, Presto, other popular big data engines
• Familiarity with Databricks multi-hop pipeline architecture

Sr. Data Engineer (Databricks)

• 5+ Years Data Engineering Experience with expertise in Databricks
• Completed Data Engineering Associate certification & required classes
• Minimum 1 project delivered with hands-on experience in development on Databricks
• Completed Apache Spark Programming with Databricks, Data Engineering with Databricks, Optimizing Apache Spark™ on Databricks
• SQL delivery experience, and familiarity with Bigquery, Synapse or Redshift
• Proficient in Python, knowledge of additional databricks programming languages (Scala)

We are looking for a dedicated and dynamic individual to join our Mathematics Department as a Tutor/Assistant Professor. The ideal candidate will have a strong academic background in mathematics and a passion for teaching, mentoring, and fostering academic excellence among students.

Job Description

We are seeking a skilled Full-stack developer. As a Full-stack developer, you will collaborate with an international cross-functional teams to design, develop, and deploy high-quality software solution.

Responsibilities:

Design, develop, and maintain the application.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Working with the product owner to ensure seamless integration of user-facing elements.

Collaborating with DevOps teams for deployment and scaling.

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Insurance domain is appreciated.

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

Strong experience with Spring Boot 3, Java 17 or newer and Maven.

Skills & Requirements

Angular 18+, GitHub, IntellJ IDEA, Java 11+, Jest, Kubernetes, Maven, Mockito, NDBX/ng-aquila, NGRX, Spring Boot, State Management, Typescript, Playwright, PostgreSQL, Sonar, Swagger, AWS, Camunda, Dynatrace, Jenkins, Kafka, NGXS, Signals, Taly.

Webvio is urgently hiring for US Travel Sales Executives for the Kolkata Location.

**Exp candidates in International Sales can apply only**

Shift Timing:-US Shift(Night Shift)

Salary:- 18k-26k inhand+Incentives upto 2lakhs

Required Candidate profile

The candidate should be very good at English Communication Skills.

Should have minimum 2yrs of exp in International Sales

Should be comfortable with US Shift

Should be eager to earn Incentives

Perks and benefits

Salary on 1st of every month

Stable work life

Java Developer

As a senior technical member of the team, you will be expected to lead the team in the design, architecture, and implementation of high-quality, well-architected software products with a specific focus on cloud, distributed systems, scalability, elasticity and SLA rollups into each component. In this role, you are expected to interact with Senior Architects, Product Managers, Solution Architects and occasionally, with Partners and customers to discuss and collaborate on strategies for enhancing features and coming up with next-generation products. Critical thinking and strong leadership skills are a must as the candidate will be involved in leading a team and making crucial road map decisions.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• 8+ years of hands-on experience with Java-based development projects using RESTful APIs, SpringBoot, horizontal scalability, microservices, high availability principles
• You master the entire life-cycle including research, design, application and deployment architecture, development, testing (dev owns quality), continuous deployment and continuous delivery up until to production.
• You will develop complex, highly available, distributed, cloud-based solutions, and maintain its high level of quality software.
• Solid background in OOP, object and data modelling using SQL and NoSQL databases
• Experience using containers, Kubernetes and developing services on AWS
• Monitor resource allocation, consumption, and performance.
• Engage in service software performance analysis and system tuning.
• Challenge yourself to walk in a different path and to deliver quickly while maintaining a high quality
• Experience with automation tools like Jenkins, GitLab CI
• Excellent communication skills essential

We are looking for a Business Development Associate who will be responsible for building strategies to enhance the company's sales and overall organizational growth.

Job Responsibilities:

· Identifying and developing new business opportunities

· Developing and executing strategic sales plans

· Meeting the business goals and objectives

· Conducting market research and analyzing competitor activities

· Identifying and contacting potential clients

· Obtain contact information of potential customers through cold calling, internet research, and emailing.

· Building and maintaining long-lasting business relationships with clients

· Identify and qualify new customers based on the company’s business model and guidelines.

· Initiate and build relationships with customers through phone, marketing mailer campaigns, in-person contacts, and presentations.

· Coordinate appointments, meetings, and calls between customers and senior management for business expansions and new opportunities.

· Manage customer meetings with internal teams for project development and delivery activities.

· Updating client and lead information in the respective databases

· Developing and implementing business growth strategies

· Preparing and presenting client retention plans

· Monitoring and analyzing sales data

· Coordinating with customers about quotations & product feedback

· Creating accurate and detailed sales reports

· Maintain a database of potential customers’ details like numbers, emails, and company information.

· Work closely with the internal team to deliver business services with a high level of customer satisfaction.

· Assist in achieving targeted revenues from current and new customers.

Skills Required:

· Strong analytical skills and attention to detail.

· Committed to the team and the project.

· Good convincing skills

· Good communication skills

Experience: 0-2 years of experience in pre-sales/ telesales/ ad sales/ digital media. (FMCG sector will be preferred)

Qualification: Minimum qualification: Graduation

Languages: Must be fluent in English and Hindi

Job Type: Full-time

Schedule:

• Morning shift

Ability to commute/relocate:

• Vishakhapatnam, Vishakhapatnam - 530007, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.