Mean Stack Developer

The Logistics Executive is responsible for managing and coordinating end-to-end logistics and shipping operations to ensure timely, cost-effective, and compliant movement of goods. The role involves close coordination with internal teams, freight forwarders, CHA, transporters, vendors, and third-party agencies to support smooth export and import operations.

Key Responsibilities

• Negotiate ocean freight rates with shipping lines and freight forwarders and arrange competitive quotations as per shipment requirements.
• Provide daily freight rate updates to concerned internal departments.
• Book vessels and containers in line with shipment schedules and customer commitments.
• Track and update daily shipment status in Excel/MIS sheets and circulate updates to stakeholders.
• Monitor container lift-on, lift-off, gate-in, gate-out, and stuffing activities to ensure operational accuracy.
• Supervise daily container stuffing and coordinate with operations teams to avoid delays or discrepancies.
• Monitor the movement of export documents and ensure timely submission to CHA, forwarders, banks, and customers.
• Coordinate with CHA, forwarders, transporters, vendors, and internal operations teams for smooth shipment execution.
• Track shipments from origin until final delivery at destination and resolve transit-related issues.
• Handle coordination for third-party agency certifications, inspections, and related documentation.
• Monitor freight, transportation, and logistics invoices and coordinate with Accounts department, CHA, forwarders, and vendors for verification and payment processing.
• Identify, track, and report additional local charges and cost variations to management.
• Follow up with forwarders for release of Delivery Orders (D.O.), container availability, and booking confirmations.
• Handle troubleshooting situations such as delays, rollovers, documentation issues, port congestion, or operational challenges.
• Prepare and maintain daily, weekly, and monthly MIS reports for management review.

Reporting & Documentation

• Conduct periodic reporting of all logistics and shipment-related activities.
• Manage documentation, filing, and record-keeping in compliance with company and regulatory requirements.
• Prepare reports as required by the Reporting Manager, Directors, or Managing Director.

Ad-hoc & Development Activities

• Assist in ad-hoc logistics and operational activities as assigned.
• Develop, review, and update Standard Operating Procedures (SOPs) to improve efficiency and compliance.
• Participate in periodic logistics-related visits and meetings with vendors, CHA, forwarders, and service providers as required for smooth operations.

Skills & Competencies

• Strong knowledge of logistics, shipping, and export/import procedures
• Excellent coordination and communication skills
• Proficiency in MS Excel and MIS reporting
• Good negotiation and cost-control abilities
• Strong problem-solving and troubleshooting skills
• Ability to multitask and work under deadlines

 Company Overview:

     Planview has one mission: to build the future of connected work with market-leading portfolio management and work management solutions. Planview is a recognized innovator and industry leader, our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Our solutions span every class of work, resource, and organization to address the varying needs of diverse and distributed teams, departments, and enterprises.

As a Sr CloudOps Engineer II, you will oversee teams of Engineers and be a champion for configuration management, technologies in the cloud, and continuous improvement. You will work closely with global leaders to ensure that our applications, infrastructure, and processes are scalable, secure, and supportable. By leveraging your production experience and development skills you will work hand in hand with Engineers (Dev, DevOps, DBOps) to design and implement solutions that improve delivery of value to customers, reduce costs, and eliminate toil.

     Responsibilities (What you will do):

•  Guide the professional development of Engineers and support the teams to accomplish business goals
• Work closely with leaders in the Israel to align on priorities and architect, deliver, and manage our products
• Build systems that are secure, scalable, and self-healing.
• Manage and improve deployment pipelines.
• Triage and remediate production issues.
• Participate in on-call rotations for escalations.

Qualifications (What you will bring):

•   Bachelor's degree is CS or equivalent experience in related field.
• 2+ years managing Engineering teams.
• 8+ years of experience as a site reliability or platform engineer, preferably in a fast-scaling environment
• 5+ years administering Linux and Windows environments.
• 3+ years programming / scripting experience (e.g., Python, JavaScript, PowerShell)
• Strong technical knowledge in OS’s (Linux and Windows), virtualizations, storage systems, networking, and firewall implementations
• Maintaining production environments in the On Premise (90%) and Cloud (10%) (e.g., AWS, Google Cloud, Azure)
• Solid understanding of networking principles and how it applies to data flow and security.
• Automating deployments of cloud based available services (e.g., AWS EC2 / RDS, Docker, Kubernetes)
• Experience managing CI/CD infrastructures, with a strong proficiency in platforms like bitbucket and Jenkins to streamline deployment pipelines and ensure efficient software delivery.
• Management of resources using Infrastructure as Code tools (e.g., CloudFormation, Terraform, Chef)
• Knowledge of observability tools such as LogicMonitor, New Relic, Prometheus, and Coralogix, as well as their implementation.
• Worked within Agile and Lean software development teams.
• Experience working in globally distributed teams.
• Ability to look on the big picture and manage risks.

Responsibilities:

• Design, implement, and maintain scalable and reliable database solutions on the AWS platform.
• Architect, deploy, and optimize DynamoDB databases for performance, scalability, and cost-efficiency.
• Configure and manage AWS OpenSearch (formerly Amazon Elasticsearch Service) clusters for real-time search and analytics capabilities.
• Design and implement data processing and analytics solutions using AWS EMR (Elastic MapReduce) for large-scale data processing tasks.
• Collaborate with cross-functional teams to gather requirements, design database solutions, and implement best practices.
• Perform performance tuning, monitoring, and troubleshooting of database systems to ensure high availability and performance.
• Develop and maintain documentation, including architecture diagrams, configurations, and operational procedures.
• Stay current with the latest AWS services, database technologies, and industry trends to provide recommendations for continuous improvement.
• Participate in the evaluation and selection of new technologies, tools, and frameworks to enhance database capabilities.
• Provide guidance and mentorship to junior team members, fostering knowledge sharing and skill development.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Proven experience as an AWS Architect or similar role, with a focus on database technologies.
• Hands-on experience designing, implementing, and optimizing DynamoDB databases in production environments.
• In-depth knowledge of AWS OpenSearch (Elasticsearch) and experience configuring and managing clusters for search and analytics use cases.
• Proficiency in working with AWS EMR (Elastic MapReduce) for big data processing and analytics.
• Strong understanding of database concepts, data modelling, indexing, and query optimization.
• Experience with AWS services such as S3, EC2, RDS, Redshift, Lambda, and CloudFormation.
• Excellent problem-solving skills and the ability to troubleshoot complex database issues.
• Solid understanding of cloud security best practices and experience implementing security controls in AWS environments.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• AWS certifications such as AWS Certified Solutions Architect, AWS Certified Database - Specialty, or equivalent certifications are a plus.

• Computer Science degree from an accredited college or university
• 8-10 years software development experience
• Web based development experience (Core PHP, JavaScript, CSS, HTML, SQL)
• Experience in clinical or healthcare applications
• Good communication skills

This is a sales target-driven role that involves managing the day-to-day activities of the HQ marketing team in Bangalore. This role Involves coordination, tracking and managing timelines of deliverables as well as ensuring that quality standards are met.  

Responsibilities:

• Manage the global demand generation engine  
• Work towards increasing the number of sales qualified leads generated  
• Engage partners in areas such as lead generation, joint marketing efforts and events
• Coordinate Subex Secure’s presence in events
• Secure endorsements from analysts and media  
• Manage the digital marketing team
• Prepare content where needed for campaigns, social media, search engine optimization and marketing
• Coordinate with internal teams for preparation of collateral, deriving messaging and ensuring preparation of sales enablement material in a timely manner
• Intervene to improve marketing processes to improve the outcomes and efficiency of our global lead generation efforts

Requirements (please read these carefully before applying)

• Experience in managing planning and execution of global campaigns through Salesforce and Hubspot
• Have carried revenue targets or have at least played a key role in attaining these targets  
• Prior experience in B2B marketing involving a sophisticated product line is a must. Experience in marketing cybersecurity products will present a clear advantage.
• Prior experience in managing teams and revenue targets is an essential requirement
• You should have over 6 years of experience with B2B marketing
• Excellent understanding of SEM and SEO and ways to get leads out of SEM and increase volume of web traffic, improve domain authority and traffic quality through SEO
• Top notch project management skills
• Excellent content writing and presentation skills

The outcomes (KPI) associated with this role would be:

• Rise in the number of qualified opportunities and quality of leads processed by the sales team this includes Sales Accepted Leads and Sales Qualified Leads
• Quality and volume of engagements on social media and improvement in regional web traffic
• Your contribution towards improving our brand presence globally  
• Measured improvement in pipeline velocity
• Attainment of pipeline targets
• Timely execution of monthly and quarterly marketing plans

We are looking for a "Customer care Executive" to join our team. 

Preferred: Female

Preferred languages: English, Hindi, Telugu

Roles and responsibilities : 

1.  Manage incoming phone calls.

2. Handle customer complaints, and provide appropriate solutions.

3.  Keep records of customer interactions, and process customer accounts.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Maintaining a pleasant working environment for your team.

Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)

Regards

Deborah(HR)

USM Infrastructure Pvt Ltd

Jubilee Hills, Road no 10

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively