Product Manager

Conduct market and company research using Apollo.io, Lusha, and LinkedIn Sales Navigator to build verified client lists.

Study industry trends and identify high-potential customer segments for outreach.

Perform verification calls to confirm CRM usage, IT decision-makers, and company requirements (no sales pitching).

Qualify and categorize leads based on industry, company size, geography, and expected needs.

Prepare accurate and structured lead sheets for the sales team to use in outreach.

Create company profiles, background summaries, and research briefs for Senior Consultants.

Schedule discovery meetings once leads are validated and properly qualified.

Manage personalized email outreach campaigns via Instantly.ai and improve sequences based on engagement.

Maintain clean CRM data, update records, and prepare weekly reports on lead flow and market insights.

Candidate should be organized, analytical, detail-oriented, with 1–2 years of experience and strong written & spoken communication skills.

About the Organisation: 

WeMakeScholars is an organization funded and supported by the Ministry of IT, Government of India under the 'Digital India Campaign'. We offer international education finance via scholarships and education loans, to study abroad aspirants. We are currently a 120 members team. Last financial year, we disbursed 2200 Cr in education loans to 8300 students across India.

We are looking for a PHP Developer who is keen to work in a startup environment esp. a product-based company. 

Job Overview

We are hiring developers (from 0 to 10 experience) with relevant knowledge and experience with the development and deployment of large-scale cloud-native enterprise systems on PHP, REST APIs, Node Js, Flutter, AWS & MySql. 

As a full-stack engineer, you will be working to create scalable, maintainable, bug repellent state of art web applications. 

About Tech Department:

• Our internal tech team is responsible for end-to-end in-house tech support which includes and is not limited to design, development & deployment. 
• We are continuously developing and improvising our products to enhance customer and team experience.
• As we are in the Fintech space, our team has to ensure the database security of the application.

Job Summary:

• Participate in the full development life cycle, working within broadly defined parameters including design, development, testing, and maintenance of the existing application with minimal supervision.
• Work on optimization and performance improvement activities. Instrument and test performance metrics.
• Participate in peer-to-peer code review to improve the quality and maintenance of the codebase.
• Collaboration with multiple internal/external stakeholders such as product, business, DBA, and Dev Ops.
• Design and implement APIs for web/mobile (both Andriod & iOS) applications.
• To be available on call for the projects or features developed by you. Things break, you will be responsible to fix it when it does.

Experience & Skills Required:

• 3+ years of experience (we are hiring freshers too for junior positions)
• Hands-on experience and knowledge of engineering end-to-end systems.
• Understanding of complete software development life cycle, including coding standards, code reviews.
• Familiarity with multiple software development practices and tools
• Ability to write clean, modular, and loosely coupled code by the use of design patterns.
• Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing.
• A solid foundation and implementing principles of computer science is a must. Ex: object-oriented programming, concurrency, fundamentals of computer science, SQL databases. 

Value addition:

• Experience with AWS
• Working knowledge of payment gateways 
• Good knowledge of Mysql Query optimization and Database design. 

10+ years of experience in web application design and development

• 10+ years experience with Ruby on Rails

• 5+ years of experience in Jenkins and must have an understanding of CI/CD pipelines

• Analyze, design, develop, and maintain scalable solutions.

• Participate in code review.

• Collaborate with design team to create customer friendly solutions.

• Work with the support team to fix any bugs that arise in code.

• Perform debugging and troubleshooting of existing code base. • Good knowledge of Dockers containers. • Experience with Git/GitHub/AWS DevOps. • Work within a wide range of new and legacy code and technologies in a mature codebase o Experience with React-o Experience with AWS Lambda

Nice to have: Experience with building integrations with 3rd party services/tools such as:o Experience with Sinatra Experience with WordPress, Drupal, Sitecore Experience with MongoDB

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

Assist in the formulation of strategies to build a lasting digital connection with consumers
    Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
    Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
    Be actively involved in SEO efforts (keyword, image optimization etc.)
    Prepare online newsletters and promotional emails and organize their distribution through various channels
    Provide creative ideas for content marketing and update website
    Collaborate with designers to improve user experience
    Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,WebTrends etc.)
    Acquire insight in online marketing trends and keep strategies up-to-date
    Maintain partnerships with media agencies and vendor.

Python experts for NSO work

• Strong coding Experience in programming language like Python (Minimum 5+ years of experience)
• Proven hands-on Software Development experience
• Proven working experience in Python development
• Hands on experience in designing and developing applications using Python platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Python Java and JEE internals
• Knowledge of Yang data modelling, Netconf (Must) and XML
• Knowledge on REST/ SOAP API's
• Basic knowledge of Networking i.e., MPLS, L3 VPN.
• Bachelor's degree in computer science or equivalent
• Very strong aptitude and reasoning
• Ability to break complex problems into parts and solve them
• Must be able to communicate thoughts clearly to the team
• Good understanding of various database i.e., Mongo DB, MYSQL.
• Good understanding of the DevOps tools Jenkins, GitHub for version controlling.

·      Knowledge on NSO 

• Designing and building advanced applications for the Android platform
• Collaborating with cross-functional teams to define, design, and ship new features
• Unit-test coding for robustness, including edge cases, usability and general reliability
• Working on bug fixing and improving application performance
• Continuously discovering, evaluating and implementing new technologies to maximize development efficiency

Desired Candidate Profile

• Bachelor's degree in computer science or related technical discipline
• 3-6 years Android app development experience
• Strong hands on experience in developing high performance mobile applications
• Strong knowledge of Java, Kotlin, Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns and best practices
• Experience with offline storage, threading and performance tuning
• Ability to design applications around natural user interfaces, such as touch
• Familiarity with cloud message APIs and push notifications
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometer
• Experience in BLE and BT
• Good understanding of unit, system and end to end testing and automation of mobile applications / Android applications
• Familiarity with the MVC and MVVM design patterns
• Knowledge of the open-source ecosystem and the libraries available for common tasks
• Experience building, testing and distributing native apps that consume RESTful services
• Proficient understanding of code versioning tools such as GIT
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly    

We are looking for HTML Integrators, responsible for both back-end and front-end development, including creating themes and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on).

The candidate should have a strong understanding of industry trends and content management systems. Experience with the responsive and adaptive design is strongly preferred. Also, an understanding of the entire web development process, including design, development, and deployment is preferred.

Responsibilities:

• Good command on PSD to HTML conversion.
• Good Exposure on HTML, CSS and Photoshop
• Having knowledge on JQuery, wordpress & bootstrap will be an added advantage
• Optimize applications for maximum speed
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Create quality mockups and prototypes
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

Requirements:

• Good exposure on Photoshop, HTML5, CSS3, Bootstrap, Wordpress and Jquery
• Hands on experience with markup languages
• Good exposure on "PSD to HTML conversion"
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics