Product Content Writer

ABOUT THE ROLE:

Job Description:

Overview:

We are in search of a seasoned Technical Lead with expertise in Micro services, Cloud Infrastructure,

API Integrations, Networking, Python, Database technologies, and strong proficiency in DevOps

practices. The ideal candidate will have a minimum of 5+ years of experience, showcasing a

comprehensive skill set and a track record of successful project delivery. This role requires

proficiency in cloud services, a deep understanding of DevOps principles, and experience with

database management. Additionally, cloud migration experience is considered a valuable asset.

Key Responsibilities:

• Technical Leadership:

• Lead and inspire a cross-functional team, providing technical guidance and

support.

• Ensure the successful implementation of technical solutions aligned with project goals and timelines.

• Microservices Architecture:

• Design and implement scalable and modular micro-services architecture.

• Enforce best practices in micro-services development, deployment, and

monitoring.

• Cloud Infrastructure and DevOps:

• Architect, deploy, and manage cloud infrastructure on platforms such as AWS, Azure, or Google Cloud.

• Demonstrate strong DevOps practices to streamline development, testing, and deployment processes.

• API Integrations:

• Develop and integrate APIs for seamless communication between system components.

• Prioritize security and reliability in API integrations.

• Networking:

• Design and implement network solutions for distributed systems.

• Troubleshoot and optimise network performance.

• Programming Skills:

• Proficiency in Python for backend development. Django or flask framework.

• Collaborate with the development team to ensure code quality and

adherence to best practices.

• Database Management:

• Design and optimise database schemas for performance and scalability.

• Experience with both SQL and NoSQL databases.

Mandatory Skills:

• Cloud services expertise any one (AWS, Azure, Google Cloud).

• Strong understanding and application of DevOps principles.

• Database management experience.

Preferred Skills:

• Cloud migration experience.

• Certification in relevant cloud platforms.

• Familiarity with containerisation, CI/CD and orchestration tools (Docker, Jenkins,

Kubernetes).

Qualifications:

• Bachelor's or higher degree in Computer Science, Engineering, or a related field.

• Minimum of 5+ years of experience in a technical leadership role.

• Proven expertise in micro-services architecture, cloud infrastructure, API

integrations, networking, Python, and database technologies.

ABOUT THE COMPANY:

FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual

credit facilities. The solution provides a 100% digital and paperless quick, transparent and secure

way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment

options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build

the best possible Financial Tech products that make the world a better place.

WHAT HAPPENS NEXT?

If selected for an interview, you will hear directly from someone from the HR department, usually

within a week of the closing date.

Head of Creator Community (Remote)

Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.

Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.

Key Responsibilities :
Responsible for developing a sense of community amongst the Client creator base
Ensure all Client creators are benefiting from the community
Formulate customer delight moments
Develop non-product solutions that will enable retention and increase customer satisfaction
Develop partnerships that will help in creator retention

Required Skills :

4+ yrs experience in a startup environment
Strong interpersonal skills, ability to form relationships and build a network
Good network amongst influencers
Content Writing
Strong problem solving skills
3 best things about the job -
A great opportunity to learn and develop yourself, immense career growth
Be part of the leadership team at one of India's fastest-growing start-up
Flexibility and complete ownership of your work

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

* Write “clean”, well-designed code

* Produce detailed specifications

* Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality

* Contribute in all phases of the development lifecycle

* Follow industry best practices

* Develop and deploy new features to facilitate related procedures and tools if necessary

Requirements:

* Proven software development experience in PHP

* Understanding of Frameworks like Laravel, CodeIgnitor, Wordpress, Yii, etc

* Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc

* Good knowledge of relational databases, version control tools and of developing web services

* Experience in common third-party APIs (Google, Facebook, Ebay etc)

* Passion for best design and coding practices and a desire to develop new bold ideas

* BS/MS degree in Computer Science, Engineering or a related subject

• Working closely with the client (typically Marketing / Communication heads) to understand their needs, company goals, vision, and prepare a high-level strategy spanning multiple platforms and types of content.
• Breaking down the client’s requirements in the form of a more granular content calendar
• Coordinating with designers, videographers, and other stakeholders to ensure overall smooth project flow and client satisfaction
• Doing primary or secondary research, as and when required, depending on the context
• Ensuring that the client receives error-free content and copy that is free of plagiarism
• Repurposing existing content into buckets that can be reposted on different platforms
• Brainstorm (along with the Account Manager) about how to drive traffic to the existing content and to improve overall KPIs for the client
• Diligent tracking and analytics of what's working and what's not working, and how to optimiz content for the next cycle

• Working in high paced competitive stock trading environment with core web app development, scripting, data interpretation and manipulation skills
• Designing, creating and maintaining our in-house software for business requirements
• Work on innovative ideas to improve the user experience of our internal systems and applications which are used by the trading teams
• Improve on existing tools to make trade monitoring systems robust and more reliable

Ideal candidate should have:

• Engineering degree in Computer Science (preferred) or any other discipline
• Experience on Python web app development (Preferably Django)
• Ability to work as a full stack developer
• Experience in Shell/Perl or Python scripting
• Prior experience of Linux or Unix based operating systems
• Ability to create automation scripts
• Experience/Knowledge of financial industry
• Ability to work in fast paced environment under pressure and manage multiple high priority projects
• Willingness to learn and work on new technologies
• Excellent communication skills