Product Content Writer

KEY DUTIES

• Independently own and resolve high-priority or complex customer issues with minimal supervision
• Reproduce and analyze product defects using advanced troubleshooting techniques and tools
• Collaborate with developers to identify root causes and drive timely resolution of defects
• Identify trends in escalations and provide feedback to improve product quality and customer experience
• Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
• Contribute to knowledge base articles and process improvements to enhance team efficiency
• Represent the escalation team in product reviews or defect triage meetings
• Build subject matter expertise in specific products or components
• Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
• Participate in Agile ceremonies and contribute to team planning and backlog refinement
• Other duties as assigned

BASIC QUALIFICATIONS

• Typically requires 3–6 years of technical experience in a support, development, or escalation role
• Strong technical troubleshooting and root cause analysis skills
• Proficient in debugging tools, logs, and test environments
• Ability to independently manage multiple complex issues and drive them to closure
• Experience working with cross-functional teams in a collaborative, Agile environment
• Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
• Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
• Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
• Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
• Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Responsibilities

We're searching for a full-time Business Development Intern to join our team. We're inviting applications to join our closely-knit group, where we're passionate about the art of sales.

You'll be part of our outbound sales team. This role would require you to identify the right prospects for Zipy, generate leads, and set up demos.

If you thrive under pressure, possess a creative mind, and are ready to join a dynamic team that's redefining the canvas, we want to hear from you.

Note: This is a 6-month work-from-office internship in Pune. The company may offer you a full-time position upon completion of your internship subject to satisfactory performance.

Who are you?

You have -

• Excellent listening skills
• Captivating communication abilities
• Strong research and analytical capabilities
• A creative and open mindset
• The confidence to express your ideas while constructively challenging others
• A great sense of humour

Company Description

Zipy is a company that aims to fix what matters by helping companies identify and prioritize resolving customer issues based on real-time customer journeys. We are dedicated to helping our customers deliver bugless and exceptional digital experiences.

Description: 

As a Data Engineering Lead at Company, you will be at the forefront of shaping and managing our data infrastructure with a primary focus on Google Cloud Platform (GCP). You will lead a team of data engineers to design, develop, and maintain our data pipelines, ensuring data quality, scalability, and availability for critical business insights. 

Key Responsibilities: 

1. Team Leadership: 

a. Lead and mentor a team of data engineers, providing guidance, coaching, and performance management. 

b. Foster a culture of innovation, collaboration, and continuous learning within the team. 

2. Data Pipeline Development (Google Cloud Focus): 

a. Design, develop, and maintain scalable data pipelines on Google Cloud Platform (GCP) using services such as BigQuery, Dataflow, and Dataprep.

b. Implement best practices for data extraction, transformation, and loading (ETL) processes on GCP. 

3. Data Architecture and Optimization: 

a. Define and enforce data architecture standards, ensuring data is structured and organized efficiently. 

b. Optimize data storage, processing, and retrieval for maximum 

performance and cost-effectiveness on GCP. 

4. Data Governance and Quality: 

a. Establish data governance frameworks and policies to maintain data quality, consistency, and compliance with regulatory requirements. b. Implement data monitoring and alerting systems to proactively address data quality issues. 

5. Cross-functional Collaboration: 

a. Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that drive business insights. 

b. Participate in discussions regarding data strategy and provide technical expertise. 

6. Documentation and Best Practices: 

a. Create and maintain documentation for data engineering processes, standards, and best practices. 

b. Stay up-to-date with industry trends and emerging technologies, making recommendations for improvements as needed. 

Qualifications 

● Bachelor's or Master's degree in Computer Science, Data Engineering, or related field. 

● 5+ years of experience in data engineering, with a strong emphasis on Google Cloud Platform. 

● Proficiency in Google Cloud services, including BigQuery, Dataflow, Dataprep, and Cloud Storage. 

● Experience with data modeling, ETL processes, and data integration. ● Strong programming skills in languages like Python or Java. 

● Excellent problem-solving and communication skills. 

● Leadership experience and the ability to manage and mentor a team.

As a Full Stack Developer; you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities:

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug, and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.

Requirements:

• Backend: Spring (JAVA), Spring Boot, Laravel (PHP), MySQL, NoSQL, NGINXPlus.
• Frontend: Angular 5+ Ngrx/store5
• Infrastructure: Google cloud platform (App Engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Pusher.io (WebSockets), Filestack, Postmark app, 4 Tools: Postman app, JIRA.
• Rest APIs, Microservices, Agile, Oauth, Message Queue, Git.
• 6 years proven experience as a Full Stack Developer or similar role.
• Experience working with service-oriented architectures and web-based solutions.
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
• Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).
• Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache) and UI/UX design.
• Experience working on Agile processes (Scrum, Kanban).
• Experience working on the AWS technologies.
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Degree in B. tech/BE.

About Job

HelloAR is actively seeking React JS developers with strong proficiency in Three.js to join our growing technical team.

Qualifications:

• Proficiency in modern JavaScript, including ES6 and promises.
• Previous experience with React.js in either a commercial setting or personal projects.
• Understanding of common browser APIs and recent HTTP protocol extensions relevant to frontend development.
• Familiarity with state management libraries such as Redux.
• Experience working with 3D libraries like Three.js.
• A problem solver who enjoys challenges and puzzles.

Responsibilities:

• Develop and maintain HelloAR's React applications.
• Create UI components based on provided designs.
• Produce reusable code and libraries for future use.
• Collaborate with team members and stakeholders.
• Contribute to team development and initiatives.

About HelloAR:

HelloAR is a Remote Presentation platform for physical products. Our platform empowers users to create immersive product catalogs, 3D product configurators, sales tools, e-commerce experiences, collaboration tools, and more. We offer well-designed APIs, a 3D design marketplace, a drag-and-drop admin tool, SDKs for various web and mobile platforms, SDKs for VR platforms, and out-of-the-box solutions that enable users to deliver exceptional product presentations to their customers.

Expectations for Our Engineers:

• Tackle challenging problems.
• Take pride in producing high-quality code.
• Display interest in Augmented Reality.
• Build simple yet powerful web applications.
• Embrace the unique challenges of working in a startup environment.
• Possess knowledge (or a willingness to learn) about 3D and computer graphics.
• Be open to experimentation, learning, and becoming experts in new languages and platforms.
• We are seeking developers who not only excel in programming but also have the ability to question specifications and propose better solutions for users.

Responsibilities: 

• Responsible for monitoring project deliverables on day to day basis 
• Required to update relevant stakeholders or team members on the project's progress. 
• Assist, train, and ensure project team members with tasks that you have assigned to them. 
• Test the product modules and manage the change request, bug reports, etc. 
• Assist project managers in the planning, execution, and monitoring of projects Develop and maintain project plans, timelines, and progress reports. 
• Facilitate communication between intern stakeholders, clients, vendors, and management. 

Qualifications:

•  Bachelor's Degree or equivalent experience. 
• 3+ years of relevant Project Management experience. 
• Strong verbal, written, and organizational skills for documentation, user stories, etc. 
• Proficient in MS Excel, and Presentation. Proficient in Jira, Confluence, and Notion is a plus. 
• Excellent organizational and time-management skills. 
• Strong communication skills, both verbal and written. 
• Ability to work well in a team environment. 
• Experience with project management tools and software. 
• Ability to identify project risks and issues, and develop mitigation plans.

• Overall 3+  years of software development experience in building web-based and highly scalable applications. 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in React Native/ReactJS 

• Hands-on coding experience in developing multi platform (iOS & Android) mobile applications with REST APIs.

• Experience working as a Full stack developer is a big plus.

• Experience in building single page applications or Javascript heavy front end applications in ReactJS is a big plus.

• Experience working in cloud environments with CI/CD and infrastructure automation is a big plus.

• Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus. 

• Strong oral and written communication.

• Develop the model virtually for specific design discipline.
• Ensure that the model aligns with the standards and goals set in BIM Execution Plan and BIM project workflow criteria.
• Collaborate and coordinate internally or/and externally with other disciplines design-changes and model changes.
• Create discipline specific BIM Modelling content.
• Develop accurate construction drawings and extract data based on the discipline BIM platform.
• Coordinate design documentation as a methodology with full utilisation of BIM softwares and tools.