Process Executive - Fresher

Job Description

We are looking for a skilled Flutter Developer with a minimum of 2+ years of experience and expertise in the BLoC (Business Logic Component) architecture to join our development team. You will be responsible for building high-quality mobile applications for both Android and iOS, ensuring robust performance, and providing a seamless user experience.

Responsibilities

- Design, develop, and maintain mobile applications using Flutter and Dart.

- Implement and manage state using the BLoC architecture.

- Collaborate with cross-functional teams to define, design, and ship new features.

- Ensure code quality by writing clean, maintainable, and testable code.

- Optimize application performance, identify and fix bugs, and enhance application responsiveness.

- Integrate RESTful APIs and other backend services.

- Participate in code reviews and provide constructive feedback to team members.

Requirements

- Minimum of 2+ years of experience as a Flutter Developer.

- Strong knowledge of Dart and Flutter framework.

- Proficiency in using the BLoC architecture for state management in Flutter applications.

- Experience with third-party libraries and APIs.

- Familiarity with RESTful APIs, JSON, and web services.

- Understanding of the mobile development lifecycle and app store guidelines for both iOS and Android.

- Proven experience in publishing a minimum of 2 mobile applications to the Apple App Store and Google Play Store.

- Knowledge of version control systems like Git.

- Strong problem-solving skills and attention to detail.

Preferred Skills

- Experience with Flutter for the web.

- Familiarity with other state management techniques in Flutter, like Provider, Riverpod, etc.

- Experience with CI/CD tools and practices.

- Knowledge of agile development methodologies.

- Strong communication and teamwork skills.

• Research and identify potential clients, markets, and growth opportunities
• Assist in reaching out to leads via email, calls, or LinkedIn
• Support the sales team in creating proposals and pitch decks
• Help manage CRM tools, databases, and sales reports
• Work on partnerships, collaborations, and onboarding processes
• Participate in strategy discussions and brainstorming sessions

oC#, 

oASP.NET, 

oSOLID principles, 

oDDD, 

oUnit/integration testing, 

oReact / typescript, 

oSQL, 

oAgile SCRUM 

oOracle, SQL Server, Snowflake 

∙Additional expectations 

oAWS, 

oDocker 

oterraform, 

oCoding with Copilot, 

oGMP or other strict compliance projects, 

oCode reviewing, 

oPair programming, 

oInterest in Functional Programing 

About SumoLogic

At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications. 

Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success.

You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology.

At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment.

What You Will Do

As a Technical Support Engineer, your role will involve:

- Working with customer support tickets in our Salesforce Service Cloud ticketing system

- Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies.

- Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations.

- Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service.

- Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences.

- Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions.

- Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB.

What You Will Bring With You

- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. 

- Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives.

- Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media. 

- Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail.

- Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments.

- Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills. 

- Ability to support multiple international time zones

Desired Technical Qualifications

- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).

- In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng.

- Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles.

- Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.). 

- Query Language Proficiency: SQL or similar query language skills.

- Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management.

- Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc.

- OSS skills in Otel, Prometheus, and Falco are a plus

- Sumo Logic experience is a big plus but not required 

Travel Requirements

Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings.

Education

Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience.

Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies.

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.

TROOLOGY is looking for a highly motivated and results-driven Sales and Business

Development Specialist with a minimum of 2 years of experience in software sales, technology

consulting, and business development.

The ideal candidate will possess strong analytical skills, a proven track record of achieving sales

targets, and the ability to cultivate and maintain relationships with corporate and government

clients.

Responsibilities:

 Identify and develop new business opportunities through strategic prospecting,

networking, and relationship building.

 Build and maintain strong relationships with corporate and government clients to

understand their business needs and promote our products and services.

 Conduct market research and analysis to identify emerging trends, competitive threats,

and growth opportunities.

 Collaborate with cross-functional teams, including marketing, product development,

and customer support, to ensure alignment and support of sales initiatives.

 Prepare and deliver compelling sales presentations, proposals, and demonstrations to

potential clients.

 Negotiate and close sales contracts, ensuring mutually beneficial agreements that meet

both customer needs and company objectives.

 Track and report on sales activities, pipeline development, and revenue forecasts using

CRM software.

Requirements:

 MBA in Sales & Marketing, or related field.

 Minimum of 2 years of experience in software sales, technology consulting, or business

development.

 Proven track record of achieving sales targets and driving revenue growth.

 Strong analytical skills with the ability to interpret data, identify trends, and make data-

driven decisions.

 Excellent communication and interpersonal skills, with a pleasant attitude and the

ability to build rapport with clients at all levels.

 Ability to work independently and as part of a team in a fast-paced, dynamic

environment.

 Experience working with corporate and government clients is preferred.

 Should have excellent written & verbal communication skills.

 Should have experience of preparing proposals, presentations and delivering

presentations to the customer.

Benefits:

 Competitive salary and incentive structure.

 Comprehensive benefits package.

 Opportunities for professional development and career advancement.

 Collaborative and inclusive work environment with a focus on innovation and

continuous improvement.

If you are a proactive and results-oriented sales professional with a passion for technology and

a drive to succeed, we encourage you to apply for this exciting opportunity. Join us in shaping

the future of TROOLOGY and making a positive impact on our clients and communities.

Apply now!

Reward360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day. For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.

You will architect, design & build large scale software systems for loyalty, rewards, commerce and payments that are directly used by customers of large banks. You will have the opportunity to build systems end to end and improve & influence customer behavior. You will also influence best practices and drive how we operate large systems in an efficient manner. If you are excited about this opportunity and meet the requirements laid out below, we would like to talk to you! 

What you’ ll do: 

1. Work as Core Java developer with prime focus on Backend 

2. End to end development from design to development 

3. Code & design review of peers 

4. Troubleshoot critical issues and guide team as well 

What we’ll need: 

1. Overall 4-6 years of experience 

2. 3+ years of hands-on experience in Java/J2EE technologies 

3. Strong Data structures & algorithm skill 

4. Strong communication & design skills 

Technical Skills 

1. Core Java (Collection, multi-threading, design patterns) 

2. Frameworks - Hibernate, Spring, REST Jersey 

3. Front end technologies – Java Script, jQuery, Angular 

4. Database – SQL & NoSQL 

5. Modelling – UML & ERD 

Bonus point if: Candidate from product company would be preferred

• Expert knowledge of C#, .Net and MS SQL
• ANGULAR Experience would be a huge plus
• Ability to work independently
• Proficient understanding of web markup, including HTML 5/CSS 3
• Proficient understanding of client-side scripting and JavaScript frameworks (Angular, JQuery, React, Vue)
• Excellent English communication, presentation, and interpersonal skills
• Time management and organizational skills

• Good experience in AWS services like Elastic Compute Cloud(EC2), IAM, RDS, API Gateway, Cognito, etc.
• Using GIT, SonarQube, Ansible, Nexus, Nagios, etc.
• Strong experience in creating, importing and launching volumes with security groups, auto-scaling, Load Balancers, Fault-tolerant
• Experience in configuring Jenkins job with related Plugins for     Building, Testing, and Continuous Deployment to accomplish the complete CI/CD.