Process Executive

Key Responsibilities

● Verify client documents and evidence for accuracy, completeness, and compliance with company standards.

● Communicate effectively with clients to clarify discrepancies, request additional documentation, or provide updates.

● Maintain organized records of verification statuses and client interactions.

● Collaborate with internal teams to resolve documentation or process-related issues.

● Prepare and maintain reports summarizing verification outcomes.

● Manage daily tasks efficiently to meet deadlines and maintain workflow consistency. 

Key Requirements

Education: Bachelor's degree in any discipline with a strong academic record.

Experience: Freshers are welcome to apply.

Candidates with 6 months or more of experience in any field are also eligible; however, prior experience in backend operations, document verification, or customer support roles will be preferred.

Technical Skills:

● Proficiency in Microsoft Excel and basic computer applications.

● Familiarity with documentation tools and verification processes.

Communication Skills:

● Strong verbal and written communication in English.

● Ability to handle client communication professionally and clearly.

Other Skills:

● Excellent attention to detail and accuracy.

● Strong problem-solving and time management abilities.

● Willingness to work early morning shifts (5:00 AM – 2:00 PM IST). 

• Coordinate daily operational activities and ensure smooth workflow.
• Track tasks, deadlines, and follow-ups.
• Maintain records, trackers, and process documentation.
• Coordinate with internal teams to ensure timely completion of tasks.
• Identify pending tasks and escalate issues when required.

Scope of Work – Voice Email Process

Location: Koramangala, Bangalore(no relocation)

Budget - upto 28k in hand only

Position Title: Voice Email Process Executive

Department: Customer Support / Operations

Experience- 1-3 years only

Employment Type: Full-Time

Shift: Morning 9.30 AM to 6.30 PM and 10.30 AM to 7.30 PM

Immediate joiners only

The Voice Email Process Executive will be responsible for handling customer

queries, complaints, and requests via email. The role focuses on delivering timely,

accurate, and professional responses in line with company policies and service

standards. The candidate will be required to manage a queue of inbound customer

emails, troubleshoot issues, escalate where necessary, and ensure customer

satisfaction.

Key Deliverables:

● Respond to a high volume of customer emails daily.

● Maintain a professional tone and adhere to standard response templates.

● Accurately document customer interactions in the CRM system.

● Collaborate with internal departments for issue resolution.

● Meet or exceed daily response time and quality metrics.

Responsibilities:

● Handle customer service requests via email.

● Follow up on unresolved queries in a timely manner.

● Ensure adherence to response quality and turnaround time SLAs.

● Maintain confidentiality and data integrity at all times.

● Provide feedback to management for process improvement.

Requirements:

● Excellent written communication skills in English.

● Typing speed of at least 30-40 WPM with accuracy.

● Prior experience in email/voice process is preferred.

● Familiarity with CRM software and MS Office.

● High attention to detail and customer-first attitude.

Business Operations Executive

Location: Mumbai  •  Experience: 0–2 Years  

▌ ABOUT BXI WORLD

At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.

▌ ABOUT THE ROLE

We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.

▌ KEY SKILLS

 Client & Vendor Coordination  |   Business Communication  |   Operations & Follow-up  |   MS Office / Excel  |   MIS & Documentation  |   Problem Solving  |   Task Management  |   Process Coordination 

▌ WHAT YOU'LL DO

•    Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure

•    Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly

•    Manage order, inventory, delivery, and other operational follow-ups across multiple requirements

•    Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets

•    Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery

•    Support client and vendor meetings, operational discussions, and on-ground activities whenever required

•    Work closely with different teams to solve operational issues and improve the overall execution process

▌ WHAT WE'RE LOOKING FOR

•    Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline

•    0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome

•    Excellent verbal and written communication skills with confidence in client and vendor interactions

•    Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting

•    Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions

•    Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities

•    Strong coordination, follow-up, problem-solving, and attention-to-detail skills

•    Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required

•    Exposure to B2B marketing or startup environments is a plus

We are looking for a responsible and organized Office Executive to handle day-to-day office activities and administrative tasks. The candidate will be responsible for maintaining office records, coordinating with employees and clients, handling documentation, and ensuring smooth office operations.

Key Responsibilities:

• Manage day-to-day office administrative activities.
• Maintain files, records, documents, and office data.
• Handle emails, calls, and general office correspondence.
• Coordinate with clients, employees, vendors, and other departments.
• Prepare reports, documents, and basic Excel sheets.
• Maintain attendance and other office-related records.
• Handle printing, scanning, filing, and documentation work.
• Support management and other departments with administrative tasks.
• Ensure smooth functioning of daily office operations.

Required Skills:

• Good communication skills.
• Basic knowledge of MS Office (Word, Excel, Outlook).
• Good organizational and time-management skills.
• Ability to handle multiple tasks.
• Basic computer knowledge.
• Marathi/Hindi/English communication skills will be an advantage.

Qualification:

• Minimum 12th Pass / Graduate.
• Freshers can apply.
• Previous office/admin experience will be an advantage.

Job Type:

Full Time | On-site

Operations Executive

Experience: 0–2 years |

Team: Operations Team

Job Description Operations Executive is responsible for managing day-to-day operations, ensuring smooth workflows, and improving processes for enhanced efficiency. They act as a bridge between various teams, including sales, customer service, and finance, to ensure operational excellence and compliance with company policies. This role requires strong analytical, problem-solving, and organizational skills to support the company’s objectives and deliver exceptional service to clients. Key Responsibilities • Manage day-to-day deal and investment operations • Coordinate with Sales/RMs, Business, Tech & Marketing teams • Ensure updated deal dockets, trackers and operational MIS • Analyse investor, investment and deal-level data • Work extensively on Excel / Google Sheets • Use basic SQL for data extraction and analysis • Support investor-related processes including payouts, reinvestments and settlements • Coordinate with internal teams for documents and pending requirements • Identify operational gaps and drive issues to closure • Support new features/process launches and testing • Identify opportunities for process improvement and automation

Requirements • 0–2 years of experience in Operations / FinTech / Financial Services / Sales Operations • Strong Excel/Google Sheets skills • Good analytical and problem-solving ability • Strong attention to detail • Good communication and stakeholder-management skills • Ability to manage multiple tasks and follow through independently • Interest in financial/investment products is a plus

Internship duration - 3 months

Conversion to a full-time position after the internship will be based on performance. 

🚨 WE’RE HIRING | Operations Executive – Unsecured Loans 🚨

📍 Location: Indore

🏢 Company: Parker's Consulting & Ventures Pvt. Ltd. (DSA)

🧩 Experience: 1–3 Years

💰 Salary: ₹20,000 – ₹25,000 per month

🔍 Key Responsibilities

Manage end-to-end loan operations for Unsecured Loans (Business Loans)

Handle file login processes with NBFCs / DSAs

Perform KYC verification and ensure accurate documentation

Coordinate with Banks/NBFCs for loan approval and disbursement

Track loan files from login to disbursement and closure

Prepare and maintain MIS reports and operational data

Resolve operational issues and support process improvements

🎯 What We’re Looking For

✔️ 1–3 years of experience in Loan Operations / Banking / NBFC / DSA

✔️ Good knowledge of loan processes and documentation

✔️ Strong coordination and follow-up skills

✔️ Good communication and basic Excel knowledge

We are looking for dynamic and detail-oriented professionals to join our Tax Process team. Candidates should possess good communication skills, adaptability, and the ability to work in a fast-paced environment.

Key Responsibilities

• Handle tax-related process operations and support activities
• Maintain accuracy and quality in day-to-day tasks
• Communicate effectively with internal teams and clients
• Ensure timely completion of assigned work
• Follow process guidelines and compliance standards

Eligibility Criteria

• Good English communication skills (written and verbal)
• Comfortable working in Night Shifts
• Flexible to work in different work modes as per business requirements
• Graduate in any discipline

Preferred Candidate Profile

• Quick learner with strong analytical skills
• Good interpersonal and coordination abilities
• Immediate joiners will be given preference
• Basic understanding of tax or finance processes will be an added advantage

Benefits:

• Provident Fund

Ability to commute/relocate:

• Banashankari III Stage, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• in any domain: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Job Title: MIS Operations Executive

Location: Mumbai, Maharashtra

Industry: Insurance

Experience Required: 1 -5 Years

Job Summary:

We are seeking a detail-oriented and analytical MIS Operations Executive to support data management, reporting, and operational efficiency within our insurance business. The ideal candidate will be responsible for generating accurate reports, maintaining databases, and assisting in decision-making through data insights.

Key Responsibilities:

• Prepare daily, weekly, and monthly MIS reports related to sales, operations, and performance metrics
• Collect, analyze, and validate data from multiple sources to ensure accuracy and consistency
• Maintain and update databases, dashboards, and reporting systems
• Support business teams with ad hoc data requests and analysis
• Identify trends, discrepancies, and areas for improvement in operational processes
• Ensure timely submission of reports to management
• Coordinate with cross-functional teams (sales, underwriting, claims) for data requirements
• Assist in automation of reports using Excel or MIS tools

Key Skills Required:

• Strong proficiency in MS Excel (Pivot Tables, VLOOKUP, formulas)
• Basic knowledge of MIS reporting and data analysis
• Good analytical and problem-solving skills
• Attention to detail and accuracy
• Ability to manage deadlines and multitask
• Good communication and coordination skills

Preferred Qualifications:

• Bachelor’s degree in Commerce, Business Administration, or related field
• Familiarity with insurance processes (policies, claims, underwriting) is a plus
• Knowledge of tools like Power BI, SQL, or advanced Excel will be an advantage

Salary: As per industry standards

Working Hours: Full-time

Career Growth: Opportunity to grow into senior MIS roles, data analytics, or operations management within the insurance domain

Key Responsibilities

• Conduct quality audits of US payment transactions and operational activities.
• Review transactions for accuracy, completeness, and compliance with established procedures.
• Validate payment processing, refunds, reversals, settlements, and transaction status.
• Identify discrepancies, processing errors, and potential risks, and coordinate with operations teams for resolution.
• Ensure adherence to SOPs, client guidelines, internal controls, and compliance requirements.
• Perform root-cause analysis to identify recurring errors and recommend corrective actions.
• Prepare quality reports, maintain audit records, and track quality performance metrics.
• Monitor transaction accuracy, error rates, turnaround time, and other quality KPIs.
• Participate in calibration sessions with Operations, Training, and Quality teams.
• Provide feedback to team members to improve accuracy and process performance.
• Support process improvement initiatives to reduce errors and enhance operational efficiency.

Mandatory Requirements

• Minimum 2 years of overall professional experience.
• Graduation is mandatory.
• Minimum 2 years of relevant experience in US Payments.
• Experience in payment processing, transaction auditing, or Quality Assurance is required.
• US international voice process experience is mandatory.
• Domestic voice experience will not be considered.
• Good understanding of payment transactions, refunds, reversals, settlements, and payment disputes.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Good communication and stakeholder-management skills.
• Proficiency in MS Excel and quality reporting.
• Must be comfortable working in US shifts and from the office in Gurugram.
• Must be comfortable with a one-way cab facility.
• PF registration with the previous organization is mandatory.