Principal Software Engineer

About Us

We’re building the next generation of AI-powered business software, and we’re looking for people who want to shape that future with us. With Lumen, we’re reimagining how users interact with CRM — moving beyond screens, menus and dashboards to an intelligent interface where users can simply ask AI to take actions, retrieve knowledge, generate insights and get work done. With Agent Studio, we’re enabling businesses to build, test and deploy their own AI agents for real-world workflows. And with Invorto, we’re bringing AI to voice, allowing businesses to create intelligent voice agents tailored to their customer and operational use cases.

What makes this especially exciting is the stage and scale of the opportunity. You’ll get to work on genuinely hard problems across LLMs, agents, reasoning, orchestration, voice AI, evaluation, reliability and enterprise security — not as isolated experiments, but as products used in real business workflows. You’ll have the opportunity to build zero-to-one, own meaningful parts of the product end-to-end, work closely with customers, experiment rapidly, and see your work reach production at scale.

Why join now? Because the playbook for enterprise AI is still being written. You won’t just be implementing someone else’s roadmap — you’ll help define the product, architecture and experiences that become that playbook. Expect high ownership, fast iteration, hard technical and product problems, direct customer impact, and the chance to build AI systems that have to work reliably in the real world — not just in a demo.

About the Role

We are looking for a QA Engineer who specializes in testing agentic AI platforms. You will design and automate quality processes for systems that involve LLMs, autonomous agents, tool use and orchestration across Lumen and Agent Studio — ensuring that AI-driven workflows behave reliably, safely and predictably in production, not just in a demo.

What You’ll Do

• Design and build automated test suites and evaluation frameworks for agentic AI workflows, including multi-step and tool-calling behaviors.
• Use AI/LLM-based QA tools and evaluation frameworks to test model outputs, agent decisions and end-to-end task completion at scale.
• Define quality metrics and benchmarks for agent reliability, correctness, latency and safety, and track them over releases.
• Identify edge cases, failure modes and regressions specific to non-deterministic AI systems, and build automated checks to catch them early.
• Integrate automated agent/LLM testing into CI/CD pipelines to support fast, reliable iteration.
• Partner closely with AI/ML and backend engineers to reproduce issues, root-cause failures and validate fixes.
• Work with customers and customer-facing teams to understand real-world usage patterns and translate them into test scenarios.

What We’re Looking For

• 2–4 years of QA/test automation experience, including hands-on work testing agentic AI or LLM-based platforms.
• Practical experience using AI-focused QA/evaluation tools to test agent behavior, prompts and model outputs.
• Strong scripting/automation skills (Python preferred) to build and maintain test frameworks.
• Understanding of how LLM-based agents work — tool calling, orchestration, memory, reasoning chains — well enough to design meaningful test cases.
• Comfort working with non-deterministic systems and designing evaluation approaches beyond traditional pass/fail testing.
• Strong communication skills — this is a customer-facing role, and you will be expected to clearly articulate technical concepts, decisions and trade-offs to both technical and non-technical stakeholders, including customers.

Good to Have

• Experience testing voice AI or real-time conversational systems.
• Familiarity with CRM or enterprise SaaS platforms.
• Exposure to enterprise security or compliance testing for AI systems.

Required Skills:-

• 4+ years of experience in Software Testing (Manual & Automation).
• Strong experience with Selenium or Playwright.
• Hands-on experience in API Testing (Postman, REST Assured, Swagger, etc.).
• Experience with CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps, GitHub Actions).
• Strong understanding of Functional, Regression, and Non-functional Testing.
• Excellent analytical and debugging skills.

AI-Specific Skills

• Hands-on experience in GenAI / AI Testing.
• Experience testing LLM-based applications.
• Strong understanding of prompt engineering and prompt validation.
• Knowledge of LLM behavior, model variability, and non-deterministic outputs.
• Experience validating AI outputs for accuracy, hallucinations, bias, and safety.
• Test data management for AI applications.
• Understanding of Responsible AI testing concepts.

About the team

SecurITe’s mission is to build an Agentic‑AI driven security platform that protects critical infrastructure from modern cyber threats. Our focus is on delivering highly performant, resilient, and intelligent network security systems that help defenders stay ahead of adversaries.

About the Role

We’re looking for a seasoned Senior Quality Engineer to provide technical leadership and architectural oversight for our next‑generation cybersecurity AI platform. In this high-impact role, you will define the technical strategy for quality assurance, ensuring our agentic AI transforms cyber defense with unparalleled reliability.

You will be responsible for the end-to-end quality lifecycle, from architectural reviews to the deployment of scalable automation frameworks. Beyond technical execution, you will serve as a mentor to junior team members, fostering a culture of technical excellence and driving the strategy that ensures our solutions meet the rigorous demands of critical infrastructure protection.

What You’ll Do

●    Defining and driving comprehensive QA strategies and roadmaps for the cybersecurity platform.

●    Designing, developing, and executing test plans, test cases, and automated scripts to ensure software quality.

●    Performing functional, regression, performance, scalability and security testing to identify bugs or defects.

●    Collaborating with developers, product managers, and other stakeholders to understand product requirements and testing needs.

●    Identifying, documenting, and tracking software defects, ensuring clear communication of issues and their resolutions.

●    Leading deep-dive root-cause analysis for critical system defects and security vulnerabilities.

●    Conducting thorough reviews of product specifications and software design to identify potential areas of concern before testing.

●    Architecting and designing complex, scalable test automation frameworks to optimize CI/CD velocity.

●    Ensuring the software meets customer and business requirements by validating the functionality and performance.

●    Assisting in continuously improving QA processes, tools, and best practices to enhance software testing efficiency and effectiveness.

●    Supporting user acceptance testing (UAT) and assisting clients with product validation.

●    Mentoring junior and mid-level engineers, providing technical guidance and conducting architectural reviews.

Required Experience

●    A Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.

●    8-10 years of proven experience in quality engineering, specifically within network cybersecurity, Identity Providers, or AI-integrated platforms.

●    Expertise in manual and automated testing.

●    Deep domain expertise in complex system validation and advanced automation practices at scale.

●    Proficiency in programming languages like Python to build and run automated test scripts.

●    "Strong knowledge of software testing methodologies, performance testing tools (e.g., JMeter, k6), and security traffic generation/simulation tools (e.g., Ixia BreakingPoint, Scapy, or Snort/Suricata traffic generators)."

●    Understanding of continuous integration/continuous deployment (CI/CD) pipelines and version control systems like Git.

●    Strong communication skills for documenting test results and interacting with cross-functional teams.

●    Excellent analytical skills, attention to detail, and problem-solving ability.

●    Ability to work independently as well as collaboratively in a team environment.

●    A curious mindset with a willingness to quickly learn new technologies and testing tools.

Required Skills & Qualifications

●    Familiarity with cloud-based testing environments (GCP, AWS, Azure).

●    Experience with cybersecurity products or cloud services or IDP or Web UI

The Mindset

●    Problem Solver: You thrive on complex, ambiguous challenges and engineer elegant solutions.

●    Ownership‑Driven: You take initiative, move fast, and deliver outcomes without hand‑holding.

●    Continuous Learner: You stay ahead of the curve in AI, ML, and emerging technologies.

●    Startup DNA: You excel in fast‑moving environments where priorities evolve and impact is immediate.

AI Engineer

We are seeking an AI Engineering specialist focused on AI evaluation, and continuous quality improvement for Ezra MetLife's employee-facing AI platform. This role will establish and scale the testing strategy for enterprise AI agents, ensuring high response quality, reliability, and production readiness. The engineer will build automated regression testing framework (preferred Playwright ), define AI evaluation methodologies, analyze AI performance metrics, and partner with engineering teams to continuously improve answer quality, grounding accuracy, and customer experience. This position is critical to enabling confidence as Ezra expands its AI agent portfolio and employee-facing capabilities.

Required Skills & Experience

• C# and .NET development experience

• Experience with at least one AI evaluation framework (e.g., prompt evaluation, RAG evaluation, LLM quality assessment)

• Microsoft Agent Framework (preferred) or similar enterprise agent frameworks

• Experience with Azure OpenAI / Azure AI Foundry

• Microsoft 365 Agent SDK

• Azure AI Search, RAG pipelines, and retrieval quality testing

• Infrastructure as Code using Terraform

• Experience building automated testing and AI quality validation processes

• Familiarity with telemetry analysis, AI observability, and performance measurement

• Strong analytical skills with a passion for improving AI response quality and reliability

Skills: AI Agents~Core .NET Technologies~C# 5.0

Experience Required: 10 & Above

Location: Hyderabad :5+ relevant exp in AI + .NET

Role Overview:

As an AI Executor/AI Automation Engineer, you will be responsible for designing and integrating AI capabilities into production systems using Python and key ML libraries. This role requires a strong backend development foundation and a proven track record of deploying AI use cases using tools like TensorFlow, Keras, or OpenAI APIs. You'll work cross-functionally to deliver scalable AI-driven solutions.

Key Responsibilities:

• Design and develop backend solutions using Python, with a focus on AI-driven features.
• Implement and integrate AI/ML models using tools like OpenAI, Hugging Face, or Lang Chain.
• Use core Python libraries (NumPy, Pandas, TensorFlow, Keras) to process data, train, or implement models.
• Translate business needs into AI use cases and deliver working solutions.
• Collaborate with product, engineering, and data teams to define integration workflows.
• Develop REST APIs and micro services to deploy AI components within applications.
• Maintain and optimize AI systems for scalability, performance, and reliability.
• Keep pace with advancements in the AI/ML landscape and evaluate tools for continuous improvement.

Required Skills & Qualifications:

• 2+ years of professional experience as an AI/ML Engineer, including strong backend development expertise in Python.
• Proficiency in libraries such as NumPy, Pandas, TensorFlow, and Keras
• Practical exposure to AI platforms/APIs (e.g., OpenAI, LangChain, Hugging Face)
• Solid understanding of REST APIs, micro services, and integration practices
• Ability to work independently in a remote setup with strong communication and ownership
• Excellent problem-solving and debugging capabilities
• Experience with the MERN stack will be an added advantage.

We are seeking a forward-thinking Mid-Level QA Automation Engineer specializing in RPA, financial systems validation, and AI engineering. You will build and scale end-to-end automation workflows using UiPath for our financial services platform. Additionally, you will pioneer our testing evolution by leveraging prompt engineering, creating custom AI agents, and implementing Model Context Protocol (MCP) servers to bridge AI models with our testing infrastructure.

Key Responsibilities and Duties

   RPA Automation:

·    Design, develop, and maintain robust automated testing workflows using UiPath Studio.

 AI Agent Engineering:

·   Architect, build, and orchestrate custom AI agents to autonomously generate,execute, and self-heal test scripts.

Prompt Engineering:

·   Design, optimize, and manage advanced prompt templates to drive deterministic,high-quality code and test case generation from LLMs.

 MCP Integration:

·    Implement and configure Model Context Protocol (MCP) ecosystems to securely connect AI agents with local data, development tools, and testing environments. 

 Financial System Testing:

·   Validate end-to-end trade life cycles, market data processing, and capital market clearing workflows. 

Regression Orchestration

·   Manage continuous regression schedules via UiPath Orchestrator to ensure financial system stability. 

Mandatory skills

Project Mandatory Skills

Project Desired Skills

UiPath Studio and Orchestrator (UI/API automation activities)

Selenium or Playwright for web-based application testing

Building, deploying, and scripting autonomous AI agents for complex engineering workflows

Calypso treasury and capital markets platform

Prompt engineering — context injection, few-shot prompting, and guiding LLMs to exact test requirements

FitNesse for acceptance testing and collaborative documentation

Model Context Protocol (MCP) — using or developing MCP servers/clients to connect AI tools to external data sources and developer environments

TypeScript, Python, or Java to support agent tool calling and framework extensions

 Qualifications

• 3+ years of professional software QA automation or RPA development experience.
•  Strong understanding of capital markets, trading lifecycles, treasury workflows, or core banking architectures.
• Strong communication and collaboration skills to work across engineering, QA, and business teams.

What you'll own

The quality charter. Define and evolve the testing strategy — web application, dashboards, APIs, webhooks, and customer integrations. Establish release criteria, coverage expectations, and quality gates that engineers actually respect because they're fast and they catch real bugs. Automation at scale. Build and maintain end-to-end and API automation suites that run on every PR and give a trustworthy signal. Own the flake rate. Design for parallel execution, deterministic test data, and fast feedback — a suite nobody trusts is worse than no suite. Performance and reliability. Design and run load, stress, and soak tests against APIs and the platform. Profile results, isolate bottlenecks with the engineers who own the service, and set up the monitoring that tells us about degradation before a customer does. Leverage through tooling, including AI. Use whatever gets coverage up and cycle time down: LLM-assisted test case generation from specs, AI-assisted authoring and maintenance of automation, synthetic test data generation, log and failure triage. We expect you to be opinionated about where these tools genuinely help and where they produce impressive-looking noise. Raising the bar. Partner with product and engineering from spec through release so quality risk is surfaced during design, not after code freeze. Mentor the QA team and build the practices — bug triage discipline, root cause analysis, prevention over detection — that outlast any single release.

What we're looking for

Must have

3–6 years in QA roles, with meaningful ownership of automation frameworks rather than only executing existing suites.

Strong test automation skills with a modern framework — Playwright, Cypress, or Selenium — and solid coding ability in Python, JavaScript/TypeScript, or Java. You should be comfortable reading application code, not just testing around it.

API testing experience: REST, auth, webhooks and asynchronous event flows, contract testing, and tooling such as Postman, REST Assured, or Pact.

Hands-on CI/CD integration — GitHub Actions, GitLab CI, Jenkins, or equivalent — including making suites fast and reliable enough to gate merges.

Working knowledge of SQL for validating data correctness, and comfort with logs, traces, and observability tooling for debugging.

Rigorous, systematic thinking about edge cases and failure modes, and the communication skills to make quality risk legible to product and leadership.

Nice to have

Experience testing AI, ML, or LLM-based products, and comfort with the reality that outputs are probabilistic rather than deterministic. Familiarity with Docker, Kubernetes, or cloud infrastructure for standing up test environments.

Performance and load testing with k6, JMeter, Gatling, or Locust, plus the analytical ability to turn results into a specific, actionable bottleneck. Exposure to enterprise SaaS with real integration surface area, or to security and compliance testing expectations of enterprise buyers. - Experience as the first or most senior quality voice on a team.

What we offer

Competitive compensation with equity. Direct ownership of a charter that materially affects how enterprise customers experience our product.

Proximity to frontier AI systems in production, and the freedom to use modern tooling to do your job well.

A fast-moving team where the distance between an idea and a shipped change is short.

Role Overview 

We are looking for an AI Engineer to design, build, and ship production AI systems, including agentic AI applications, for enterprise clients. This is a hands-on engineering role: you will write production code, build and evaluate models and agents, and work closely with architects and product teams to take solutions from prototype to scale. 

Key Responsibilities 

Design and build agentic AI systems: agent workflows, tool/function-calling, memory, and human-in-the-loop patterns. Build and productionise RAG pipelines, prompt-based applications, and LLM integrations across providers. Develop and maintain data and ML pipelines: feature engineering, model training, evaluation, and monitoring. Integrate AI systems with enterprise applications (CRMs, ERPs, ITSM tools) via APIs, events, and MCP-based tool servers. Implement guardrails, prompt-injection defences, and evaluation frameworks to keep AI systems safe and reliable in production. 

Write clean, tested, production-grade code and participate actively in code and design reviews. 

Collaborate with architects, product managers, and delivery teams to translate requirements into working AI solutions. Troubleshoot and optimise AI systems for accuracy, latency, and cost in production. 

Required Qualifications 

8–12 years of hands-on software engineering experience, with a strong, unbroken technical track record. Hands-on experience building and shipping AI/ML systems in production, not just POCs. 

Practical experience with agentic AI systems and at least one major agent framework (LangGraph, CrewAI, AutoGen, OpenAI Agents SDK, Bedrock Agents/Strands, or Semantic Kernel). 

Experience with LLM/GenAI systems: RAG pipelines, prompt engineering, structured outputs, and tool calling across providers. 

Strong Python skills (TypeScript/Node.js a plus), with production-grade testing, CI/CD, and API design practices. Working knowledge of ML fundamentals: model evaluation, feature engineering, and experimentation. Cloud-native experience on AWS and/or Azure: containers, serverless, event backbones, and vector databases. Understanding of LLM safety and reliability practices: guardrails, prompt-injection defences, and observability. 

• 12 - 16 years of experience in Enterprise Software Product Engineering (Development/Quality) 
• Working experience with Enterprise SaaS product companies 
• 6+ years of experience in leading/managing multi-discipline activities - manual, automation, performance and security testing. 
• Experience with AI powered test automation frameworks like Playwright, TestRigor etc is preferable. 
• Experience with security and performance testing tools like BurpSuite, Locust, K6 etc   
• Strong experience in generating and presenting data/metric driven reports to exec/C-level stakeholders. 
• Self drive to achieve team and organization goals with high ROI 
• Result oriented collaborator and enabler of success. 
• Preferred: 
• Enterprise software experience withing the Life Sciences industry and good understanding of GxP requirements 
• Knowledge of cloud native, distributed architecture 

Responsibilities:

• Lead the overall strategy, execution, reporting of ValGenesis’s platform/integration testing activities 
• Own the strategic vision and establish the Software QA processes, tools, frameworks. Ensure, Monitor and Measure of the same in terms of rollout, adoption, results. 
• Change advocate of lean and efficient working – Processes, Tools, Resources. 
• Work with the engineering and cross-functional leaders along with the developers/testers to achieve continuous and incremental quality improvement across all products. 
• Own and deliver automation, security, performance testing frameworks/tools/strategies.  
• Enable the adoption of such tools/frameworks during development phase. 
• Build tools to monitor and generate metrics of all QA activities - test definition, execution, results, production incidents etc. 
• Build a strategy and deliver capabilities to fully automate computer software validation for all product releases. 
• Build and sustain high performance teams – Hiring, Performance and Talent Management 

Job Title – Staff QA Automation Engineer

Location - India, Remote

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters who doers, thinkers, and collaborators are who embrace and live by our values:

• Invested Relationships
• Fiscal Prudence
• Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Egnyte is looking for an experienced Staff QA Automation Engineer to join our team and work on some exciting projects. You should possess excellent communication skills in addition to the desired technical experience.

WHAT YOU’LL DO:

What You’ll Do (but is not limited to):

• Create automated processes to build Egnyte software packages which will be deployed in production environments
• Develop automatic tools to provision build/test environments on cloud infrastructure for hosting internal development and QA activities
• Prepare deployment solutions for QA, staging and production environments
• Create and maintain tools responsible for delivering on-premise services to customer (for example, on-premises server restart and software update)
• Contribute to the development processes, including enhancements to build procedures, test frameworks, verification tools and packaging
• Provide tools and automation workflows to increase software developer productivity
• Assist in defining the process models and tool sets to enable adoption of DevOps methodologies.

Your Qualifications:

• Experience with the Linux operating system, including configuration of subsystems such as storage, networking and file systems
• Strong knowledge of CI/CD tools such Jenkins, git, puppet, ansible, terraform and hands-on experience in implementing automated branching, build, test-automation and deployment pipelines
• Demonstrated abilities of writing and troubleshooting system level scripts in python and bash
• Familiarity with Linux packaging tools such as apt and automated package update mechanisms
• Familiarity with Windows OS internals and experience with QA automation on windows..
• Ability to work with multi-cultural, globally distributed teams to a common unifying product vision and closely coordinate with cross-functional teams in different time-zones.
• Passion to deliver enterprise-grade products to customers and to continuously work with engineering team to refine the product in the field.
• Experience on using AI tools to develop skills, hooks and scheduler

Education and experience:

• Bachelor’s degree in computer science, Computer Engineering or equivalent.
• Minimum 8 years industry experience as a software developer or quality engineer with enterprise software testing.

BENEFITS

• Competitive salaries
• Medical insurance and healthcare benefits for you and your family
• Fully paid premiums for life insurance
• Flexible hours and PTO
• Mental wellness platform subscription
• Gym reimbursement
• Childcare reimbursement
• Group term life insurance

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hrategnyte.com. Egnyte will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hrategnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.