Voice AI Research Engineer

Voice AI Research Engineer at LeadSquared · Bengaluru (Bangalore) · 4 - 6 years · ₹20L - ₹40L / yr · Bootstrapped · Posted 3 Sep 2026

Voice AI Research Engineer

at LeadSquared

Agency job

via Right Hire

4 - 6 yrs

₹20L - ₹40L / yr

Bengaluru (Bangalore)

Skills

Python

Speech-to-Text (STT)

ASR

Text-to-Speech (TTS)

Large Language Models (LLM)

Generative AI

Test Automation (QA)

Machine Learning (ML)

About Us

Invorto is our Voice AI product, bringing intelligent voice agents to real-world customer and operational use cases. Our voice pipeline is built in Python, running an STT → LLM → TTS architecture on top of the Pipecat framework.

This is a chance to work on hard problems in voice AI — latency, accuracy, naturalness, and reliability — building zero-to-one, owning your area end-to-end, and shipping to production at scale.

Note: This is a customer-facing role, and strong communication skills are essential.

About the Role

We're looking for a Voice AI Research Engineer to join the Invorto team and help build and continuously improve the voice AI systems that power our intelligent voice agents. This role is focused on the specialized craft of voice AI — designing evaluation and automation frameworks that ensure our STT, LLM, and TTS pipeline performs reliably in real-world, production conditions.

What You'll Do

Design and build automated testing and quality frameworks for our STT → LLM → TTS voice pipeline, built on Pipecat
Evaluate and benchmark STT, LLM, and TTS/ASR components on accuracy, latency, naturalness, and robustness across accents, languages, and real-world audio conditions
Work hands-on with STT, TTS, and ASR models — fine-tuning, evaluating, and improving them for production use cases
Identify failure modes and edge cases across the pipeline (background noise, accents, interruptions, turn-taking, latency, pipeline-stage handoffs) and build systems to catch them before production
Collaborate closely with engineering to integrate quality checks and automation into the voice agent development lifecycle within the Pipecat-based architecture
Research and stay current with advances in voice AI, and bring in new techniques, models, and tools to improve pipeline performance
Work directly with customers to understand real-world voice use cases and translate them into evaluation criteria and quality benchmarks
Partner with product and engineering to define what "production-grade quality" means for voice agents and drive the team toward it

What We're Looking For

4–6 years of experience, with a specialization in voice AI systems and automated quality evaluation
Hands-on experience with STT (Speech-to-Text), TTS (Text-to-Speech), and ASR (Automatic Speech Recognition) models
Experience designing and building automated testing/evaluation frameworks for voice or speech systems
Strong understanding of what drives voice AI quality — accuracy, latency, naturalness, and robustness to real-world variability
Strong programming skills in Python; familiarity with Pipecat or similar voice pipeline/orchestration frameworks is a plus
Understanding of STT → LLM → TTS pipeline architectures and the trade-offs involved at each stage
Research mindset — comfortable exploring new models, techniques, and tools and translating them into practical improvements
Excellent communication skills — this is a customer-facing role, and you'll regularly engage directly with customers to understand needs and validate quality expectations

About Us

This is a chance to work on hard problems in voice AI — latency, accuracy, naturalness, and reliability — building zero-to-one, owning your area end-to-end, and shipping to production at scale.

Note: This is a customer-facing role, and strong communication skills are essential.

About the Role

What You'll Do

Design and build automated testing and quality frameworks for our STT → LLM → TTS voice pipeline, built on Pipecat
Evaluate and benchmark STT, LLM, and TTS/ASR components on accuracy, latency, naturalness, and robustness across accents, languages, and real-world audio conditions
Work hands-on with STT, TTS, and ASR models — fine-tuning, evaluating, and improving them for production use cases
Identify failure modes and edge cases across the pipeline (background noise, accents, interruptions, turn-taking, latency, pipeline-stage handoffs) and build systems to catch them before production
Collaborate closely with engineering to integrate quality checks and automation into the voice agent development lifecycle within the Pipecat-based architecture
Research and stay current with advances in voice AI, and bring in new techniques, models, and tools to improve pipeline performance
Work directly with customers to understand real-world voice use cases and translate them into evaluation criteria and quality benchmarks
Partner with product and engineering to define what "production-grade quality" means for voice agents and drive the team toward it

What We're Looking For

4–6 years of experience, with a specialization in voice AI systems and automated quality evaluation
Hands-on experience with STT (Speech-to-Text), TTS (Text-to-Speech), and ASR (Automatic Speech Recognition) models
Experience designing and building automated testing/evaluation frameworks for voice or speech systems
Strong understanding of what drives voice AI quality — accuracy, latency, naturalness, and robustness to real-world variability
Strong programming skills in Python; familiarity with Pipecat or similar voice pipeline/orchestration frameworks is a plus
Understanding of STT → LLM → TTS pipeline architectures and the trade-offs involved at each stage
Research mindset — comfortable exploring new models, techniques, and tools and translating them into practical improvements
Excellent communication skills — this is a customer-facing role, and you'll regularly engage directly with customers to understand needs and validate quality expectations

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About LeadSquared

Founded :

2011

Type :

Product

Size :

1000-5000

Stage :

Bootstrapped

About

LeadSquared is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely - to people, marketing activities, lead sources, products, and locations. Built to handle thousands of users, millions of leads and thousands of activities, LeadSquared is being used by enterprises and small & medium business, across a diverse set of industries. Businesses that have found fitment with LeadSquared include education institutes (EdTech businesses, colleges, universities, offline and online training institutes), financial services (Insurance providers, loan providers, Fintech businesses), hospitals and wellness clinics, and hospitality businesses among others.

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Mandatory Skills: ? Exposure to Web and Mobile Automations using Selenium and Appium with Pythons or Javascript. ? Experience overseeing and directing the development of new test frameworks and applications to ensure the implementation of automated test solutions ? Ability to create a Testing Architecture discipline and resources to lead test strategy development for enterprise and complex systems, define test environment and test data requirements, and develop and executes a global reliability and test strategy ? Proven experience in providing and/or reviewing time estimates, technical recommendations, and proposed test solutions based on technical and business requirements ? Knows how to mitigate risk and escalate to technology leadership ? Proven experience in providing and/or reviewing time estimates, technical recommendations, and proposed test solutions based on technical and business requirements ? Ability to work collaboratively with team scattered across multiple global location and time zone. ? Excellent verbal and written communication skills Desired skills: ? Proven experience providing team oversight during the full software development life cycle, from conception, design, implementation, and testing to documentation, delivery, and maintenance ? Experience establishing a new test organization including, defining, training, enforcing and executing standards and compliance, root cause analysis and defect prevention techniques, testing tool standards and reports, and QA knowledge management and training ? CSPO/PMP certification is added advantage. Roles and Responsibilities: ? Design, implement, and manage the overall strategy for the Quality Assurance team ? Scope and manage the test automation effort with a focus on efficient testing ? Create, measure, and report out key metrics for the performance of the QA team, as well as the quality and health of the various product lines ? Leverage resources to ensure adequate test coverage, and establish best practices ? Lead multiple QA teams on the implementation of test strategies and set the team up for the future by bringing in progressive testing concepts to our organization that focus on efficiency while sacrifice nothing on quality ? Own the QA defect processes and documentation, and ensure that a standard process is being followed across the organization, and that proper tooling and reporting are in place ? Act as a player/coach and bring leadership and guidance to the quality team across all facets of manual and automated testing efforts ? Understand business objectives and build alignment and buy-in cross functionally ? Motivate all team members to deliver high quality projects within committed time and budget ? Responsible for the career development and mentorship of the QA Automation team and for identifying staffing/hiring needs. Qualification: ? 8 to 10 years? experience in Automation project execution and Management ? 3+ years Management experience ? Master's Degree in Computer Science, Information Systems or related field preferred Additional Information (If Any): Key Words: Automation Manager, Technology Management, CPSO, PMP, Appium, Selenium, Pyhton, Javascript, Jenkins, CI/CD, Key Skills: Requirement QA Automation Manager Mandatory Skills: ? Exposure to Web and Mobile Automations using Selenium and Appium with Pythons or Javascript. ? Experience overseeing and directing the development of new test frameworks and applications to ensure the implementation of automated test solutions ? Ability to create a Testing Architecture discipline and resources to lead test strategy development for enterprise and complex systems, define test environment and test data requirements, and develop and executes a global reliability and test strategy ? Proven experience in providing and/or reviewing time estimates, technical recommendations, and proposed test solutions based on technical and business requirements ? Knows how to mitigate risk and escalate to technology leadership ? Proven experience in providing and/or reviewing time estimates, technical recommendations, and proposed test solutions based on technical and business requirements ? Ability to work collaboratively with team scattered across multiple global location and time zone. ? Excellent verbal and written communication skills Desired skills: ? Proven experience providing team oversight during the full software development life cycle, from conception, design, implementation, and testing to documentation, delivery, and maintenance ? Experience establishing a new test organization including, defining, training, enforcing and executing standards and compliance, root cause analysis and defect prevention techniques, testing tool standards and reports, and QA knowledge management and training ? CSPO/PMP certification is added advantage. Roles and Responsibilities: ? Design, implement, and manage the overall strategy for the Quality Assurance team ? Scope and manage the test automation effort with a focus on efficient testing ? Create, measure, and report out key metrics for the performance of the QA team, as well as the quality and health of the various product lines ? Leverage resources to ensure adequate test coverage, and establish best practices ? Lead multiple QA teams on the implementation of test strategies and set the team up for the future by bringing in progressive testing concepts to our organization that focus on efficiency while sacrifice nothing on quality ? Own the QA defect processes and documentation, and ensure that a standard process is being followed across the organization, and that proper tooling and reporting are in place ? Act as a player/coach and bring leadership and guidance to the quality team across all facets of manual and automated testing efforts ? Understand business objectives and build alignment and buy-in cross functionally ? Motivate all team members to deliver high quality projects within committed time and budget ? Responsible for the career development and mentorship of the QA Automation team and for identifying staffing/hiring needs. Qualification: ? 8 to 10 years? experience in Automation project execution and Management ? 3+ years Management experience ? Master's Degree in Computer Science, Information Systems or related field preferred Additional Information (If Any): Key Words: Automation Manager, Technology Management, CPSO, PMP, Appium, Selenium, Pyhton, Javascript, Jenkins, CI/CD

Business Developer

at ODN - Online Distribution Network

1 recruiter

Posted by Narinder Mahajan

NCR (Delhi | Gurgaon | Noida)

0 - 3 yrs

₹1L - ₹3L / yr

Business Development

Client Servicing

Sales

Presales

Salesforce

The candidate will be responsible for building our business across fashion brands who are interested in developing digital content for digital marketing.

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