Presales and Field officer

Job Title: PROJECT COORDINATOR

Job Type - Full Time

Location – Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. The role involves collaborating with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1.   Customer Data and Project Management:

·        Effectively manage customer data and all the related information.

·        Ensure accurate documentation and organization of work flow details.

·        Collaborate with the Design team for creating mockups and visuals.

·        Communicate design concepts and seek customer approval via email correspondence.

2.   Development and Progress Tracking:

·        Liaise with the Development team to facilitate smooth task flow.

·        Monitor and track work progress, ensuring adherence to timelines.

·        Verify websites to ensure alignment with customer requirements.

3.   Testing and Quality Assurance:

·        Coordinate with the Testing Department to assess task status and identify bugs.

·        Collaborate with team members to address and resolve identified issues.

·        Ensure rigorous testing to maintain high-quality website deliverables.

4.   Customer Engagement and Feedback:

·        Deliver beta versions of websites to customers for review and feedback.

·        Collaborate with team members to implement customer-suggested changes to beta websites.

·        Act as a point of contact for customer feedback and promptly address their concerns.

·        Need to communicate with customers over email for their concerns and changes

5.   Website Deployment and Live Process:

·        Manage the transition from beta to live website by following customer approvals.

·        Oversee the live website deployment process, ensuring a seamless transition.

·        Implement customer-requested changes post-approval, ensuring a polished final product.

6. Product Management:

·        Effectively manage and Upload customer and vendor product information.

·        Collaborate with the team to ensure accurate representation of products on the website.

·        Update and maintain product details to provide up-to-date information to customers.

7. Website Maintenance and Continuous Improvement:

·        Facilitate day-to-day website changes and improvements to enhance user experience.

·        Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

·        Good to have IT background.

Experience:

·        2 to 3 years of experience as a Project Coordinator role.

·        Experience in IT sector is must.

Skills:

·        Clearly articulate ideas and project requirements.

·        Foster open and transparent communication within the project team.

·        Prioritize tasks and manage time efficiently.

·        Handle multiple tasks simultaneously without compromising quality.

·        Be proactive in identifying potential problems and addressing them promptly.

·        Navigate unforeseen challenges with flexibility and resilience.

·        Ensure accuracy in project documentation and data management.

• Education: BE/MCA or equivalent.
• Solid experience in software testing, with a combination of development experience being a plus.
• Good knowledge of web and mobile testing principles and techniques.
• Familiarity with various technologies, including Web and Client-Server.
• Good understanding of testing methodologies, such as Waterfall, Agile, and Iterative.
• Competent in functional testing (manual and automation) with a good understanding of basic testing techniques.
• Hands-on experience with testing tools relevant to web and mobile testing (e.g., Selenium, Appium).

ROLES AND RESPONSIBILITIES

As a Full Stack Developer at GoQuest Media, you will play a key role in building and maintaining

web applications that deliver seamless user experiences for our global clients. From

brainstorming features with the team to executing back-end logic, you will be involved in every

aspect of our application development process.

You will be working with modern technologies like NodeJS, ReactJS, NextJS, and Tailwind CSS

to create performant, scalable applications. Your role will span both front-end and back-end

development as you build efficient and dynamic solutions to meet the company’s and users’

needs.

What will you be accountable for?

● End-to-End Development:

● Design and develop highly scalable and interactive web applications from scratch.

● Take ownership of both front-end (ReactJS, NextJS, Tailwind CSS) and back-end

(NodeJS) development processes.

● Feature Implementation:

● Work closely with designers and product managers to translate ideas into highly

interactive and responsive interfaces.

● Maintenance and Debugging:

● Ensure applications are optimized for performance, scalability, and reliability.

● Perform regular maintenance, debugging, and testing of existing apps to ensure

they remain in top shape.

● Collaboration:

● Collaborate with cross-functional teams, including designers, product managers,

and stakeholders, to deliver seamless and robust applications.

● Innovation:

● Stay updated with the latest trends and technologies to suggest and implement

improvements in the development process.

Tech Stack

● Front-end: ReactJS, NextJS, Tailwind CSS

● Back-end: NodeJS, ExpressJS

● Database: MongoDB (preferred), MySQL

● Version Control: Git

● Tools: Webpack, Docker (optional but a plus)

Preferred Location

This role is based out of our Andheri Office, Mumbai.

Growth Opportunities for You

● Lead exciting web application projects end-to-end and own key product initiatives.

● Develop cutting-edge apps used by leading media clients around the globe.

● Gain experience working in a high-growth company in the media and tech industry.

● Potential to grow into a team lead role.

Who Should Apply?

● Individuals with a passion for coding and web technologies.

● Minimum 3-5 years of experience in full-stack development using NodeJS, ReactJS,

NextJS, and Tailwind CSS.

● Strong understanding of both front-end and back-end development and ability to

write efficient, reusable, and scalable code.

● Familiarity with databases like MongoDB and MySQL.

● Experience with CI/CD pipelines and cloud infrastructure (AWS, Google Cloud) is a

plus.

● Team players with excellent communication skills and the ability to work in a

fast-paced environment.

Who Should Not Apply?

● If you're not comfortable with both front-end and back-end development.

● If you don’t enjoy problem-solving or tackling complex development challenges.

● If working in a dynamic, evolving environment doesn’t appeal to you.

We are looking for a MuleSoft RPA & IDP Developer with at least 5 years of experience in developing and implementing MuleSoft-based automation and integration solutions. The ideal candidate should be proficient in MuleSoft RPA (Robotic Process Automation) and IDP (Intelligent Document Processing) and have hands-on experience with Mule ESB, Anypoint Platform, API Management, and integration workflows.

• Key Responsibilities:Develop and implement automation solutions using MuleSoft RPA & IDP.
• Design and build integration flows using Mule ESB, Anypoint Platform, and API Management.
• Create and configure MuleSoft Connectors for seamless data exchange between systems.
• Optimize business processes by integrating automation solutions into enterprise applications.
• Troubleshoot and debug integration issues to ensure seamless data flow and automation.
• Collaborate with stakeholders to gather requirements and implement best practices for integration.
• Ensure compliance with security standards and industry best practices.
• Required Skills & Experience:5+ years of experience in MuleSoft development, including Mule ESB, Anypoint Platform, API Management.
• Hands-on experience with MuleSoft RPA & IDP for automating business processes.
• Strong experience in designing RESTful APIs, SOAP services, and DataWeave transformations.
• Expertise in integrating cloud-based and on-premise applications using MuleSoft Connectors.
• Knowledge of error handling, logging, security, and performance optimization in MuleSoft.
• Experience in CI/CD deployment processes for MuleSoft applications.
• Strong problem-solving skills and ability to work independently.
• Preferred Qualifications:MuleSoft Certifications (MuleSoft Certified Developer / Architect)
• Experience with Java, Spring Boot, and other integration tools is a plus.
• Prior experience in banking, healthcare, or financial domains is a bonus.
• Application Process:Immediate joiners preferred. Candidates currently serving their notice period and available to join before month-end will be given priority.

Technical & Professional
Requirements

• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• MERN stack developer should know Git Repository
• Integration of data storage solutions [RDBMS, NoSQL DB]

• Implementation of security and data protection
• Elementary knowledge of GRAPHQL
• Understanding of performance testing and optimization techniques
• MERN software developer must have good communication & interpersonal skills
• Ability to work independently with minimum supervision.

Type of Work

• 80% Backend 20% Frontend
• Building SAAS products inhouse and working on SI(System integrator) projects for other SAAS companies

• Graduation in computers –Full-time B.E / B. Tech or an MCA degree (Regular Program, no part-time or long-distances courses).

What we look for:

Resourceful individuals with a creative spirit to sketch our brand image through vividly portrayed content.

Responsibilities:

• Develop persuasive SEO-optimized content for blogs, campaigns, and newsletters

• Create research-oriented industry-specific content for websites

• Proofreading content before delivery

• Identify customers’ needs and gaps in content and recommend new topics

• Generate fresh content ideas for social media

• Work with graphic designers to digitally deliver content concepts

Requirements:

• Graduate in any stream with exceptional writing skills

• Good communication and interpersonal skills

• Proficient with Microsoft Office Suite and Google Docs

• Ability to multitask, prioritize and manage time efficiently

• Execute and manage the company’s brand strategy as well as corresponding brand elements in order to maximize the brand’s equity
• Responsible for the creation and placement of advertising that is in support of the business’s initiatives through media planning, creative development, metrics, market research, and vendor management.
• Drive programs and projects across the various customer touch points to drive customer consideration and trust for our products
• Execute aggressive multi-channel marketing plans to drive customer acquisition and retention
• Take ownership of the brands voice by defining guidelines and best practices across products and platforms
• Work with digital teams to create digital first assets that can help drive acquisition & engagement
• Establish metrics for the purpose of measuring campaign effectiveness against KPI’s.
• The role will report to the Head of Brand marketing

Key skills

• Customer Centricity
• Innovative and creative thought process
• Analytical
• Exposure to Brand Communication and Media Planning
• Prior experience in an internet/digital company, or managing digital first brands is preferred

Industry we can Look at: FMCG/ Consumer Durable/Retail or any B2C

Based Location: Bangalore (work from Office)

Responsibility

• Manage largeamounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Must be Graduated or Post-Graduated.
• Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Must have:

• Knowledge on design, development and deployment of applications based on CMS and Dot Net technology framework
• Strong Analytical, Logical Reasoning and Problem-Solving skills
• Strong in SDLC concepts, RDBMS concepts and SQL/PL-SQL, Data Structures
• Ability to effectively work with a highly technical and virtually located team

Good to have:

• Considerable knowledge in the following: Drupal, .NET MVC, PHP, CSS, Angular, jQuery, Microsoft SQL Server, MySQL, DevOps, Agile software development 
• Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)

Soft skills:

• Ability to co-ordinate among various user groups and internally within the team. This is a critical skill
• Excellent communication skills, both written and oral
• Ability to multi-task and prioritize
• Deliver on commitments
• Self-Starter and willing to learn many new skills on the job
• Willing to work flexible hours as the job demands
• Excellent trouble shooting skills
• Ability to think through various business issues and come up with solid design solutions that will stand the test of time
• Good listening and influencing skills; a strong customer focus is a must