Practice Lead – Quality Engineering

Responsibilities

• Technical Leadership & Architecture: Serve as a technical authority, define cloud-native standards, and own end-to-end system design for complex, distributed, and high-scale solutions.
• Engineering Excellence: Lead modernization initiatives, transition legacy systems to microservices, and ensure performance, scalability, and security.
• Platform & Cloud Enablement: Champion GCP-native services (GKE, Cloud Run, Pub/Sub, BigQuery, Cloud SQL, Spanner), influence CI/CD, and drive FinOps strategies.
• Mentorship & Organizational Impact: Mentor Lead and Senior Engineers, foster engineering rigor, and collaborate with Product Management to translate business strategy into technical solutions.

Required Skills, Experience & Background

• 12+ years of professional experience building enterprise-grade software systems.
• Proven experience operating at a Lead or Principal Engineer level.
• Strong hands-on experience with Java or another major programming language (e.g., Go, Python, C#).
• Deep expertise in microservices architecture, RESTful APIs, and distributed systems.
• Strong experience with SQL and NoSQL databases and data modeling.
• Expertise in cloud-native design principles (stateless services, scalability, resiliency).
• Strong experience building and operating systems on Google Cloud Platform (GCP).
• Proficiency with containers and orchestration (Docker, Kubernetes, GKE).
• Experience with CI/CD pipelines, Git-based workflows, and observability.
• Experience with Big Data and data engineering technologies (e.g., BigQuery, Spark).

Qualifications

• Bachelor’s degree in computer science or related field (required).
• Master’s degree in computer science or related field (preferred).

Key Responsibilities

 Architect and implement enterprise-grade Lakehouse solutions using Databricks

 Design and deliver scalable batch and real-time data pipelines using Apache Spark (PySpark/SQL)

 Build ETL/ELT pipelines, incremental data loads, and metadata-driven ingestion frameworks

 Implement and optimize Databricks components: Delta Lake, Delta Live Tables, Autoloader, Structured Streaming, and Workflows

 Design large-scale data warehousing solutions with 3NF and dimensional modeling

 Establish data governance, security, and data quality frameworks, including Unity Catalog

 Lead ML lifecycle management using MLflow and drive AI use cases (RAG, AI/BI)

 Manage cloud-native deployments on Microsoft Azure and integrate with enterprise systems (e.g., ServiceNow)

 Drive CI/CD, DevOps practices, and performance optimization of Spark workloads

 Provide technical leadership, mentor teams, and ensure successful delivery

 Collaborate with stakeholders to translate business requirements into scalable solutions

Required Skills & Experience

 10+ years in Data Engineering / Analytics / AI with strong delivery ownership

 Deep expertise in Databricks ecosystem (Notebooks, Delta Lake, Workflows, AI/BI, Apps, Genie)

 Strong hands-on experience with: 

a. Apache Spark (performance tuning & scalability)

b. Python and SQL

 Proven experience in: 

a. Solution architecture and large-scale data platforms

b. Data warehousing and advanced data modeling

c. Batch and real-time processing systems

 Experience with: 

a. Azure Databricks and Azure data services

b. MLflow and MLOps practices

c. ServiceNow or enterprise integrations

 Exposure to AI technologies (RAG, LLM-based solutions)

 Strong stakeholder management and leadership skills

Certifications (Preferred)

 Databricks certifications aligned to data engineering and AI tracks, such as: 

a. Databricks Certified Data Engineer Associate (validates foundational ETL, Spark, and Lakehouse capabilities)

b. Databricks Certified Data Engineer Professional (advanced expertise in pipeline design, optimization, and governance)

 Certifications in Databricks Machine Learning or Generative AI tracks (e.g., ML Associate / Professional) for AI-driven use cases

 Relevant cloud certifications in Microsoft Azure or Amazon Web Services for platform deployment and architecture

• Strong Project Management (PMO) Profile
• Mandatory (Experience) – Must have a minimum 3+ YOE in Project Management/PMO-related roles.
• Mandatory (Skills 1) – Must have hands-on experience in setting up Project Management standards, processes, and governance.
• Mandatory (Skills 2) – Must have experience of managing project status, risks, budgets, deviations, and defect tracking
• Mandatory (Skills 3) – Must have experience in Project Planning & Scheduling using tools such as MS Project Planning and Advanced Excel
• Mandatory (Skills 4) – Must have experience in developing dashboards and reports for management and stakeholders
• Mandatory (Skills 5) – Must have experience in participating in Scrum calls and Agile ceremonies
• Mandatory (Qualification) – Must hold a Bachelor’s degree
• Mandatory (Note 1) - We are not looking for Project Managers. The requirement is specifically for PMO professionals who have worked on setting up PMO processes, standards, and governance.
• Mandatory (Note 2) - Considering candidates from South India only

Sales Target Achievement:

○ Meet or exceed monthly, quarterly, and annual targets.

○ Develop and execute a sales strategy to achieve these goals.

2. Lead Generation:

○ Identify potential clients through research, networking, and cold-calling.

○ Qualify leads to ensure they are a good fit for the company’s products or

services.

3. Client Engagement/Demo

○ Conduct face-to-face meetings with potential clients to present the

company’s products or services.

○ Understand client needs and tailor presentations to address their specific

requirements.

4. Client Engagement:

○ Fixing face-to-face meetings with potential clients to present the company’s

products or services.

○ Understand client needs and tailor presentations to address their specific

requirements with the support of the reporting manager

5. Relationship Management:

○ Build and maintain strong relationships with existing clients to ensure repeat

business.

○ Provide ongoing support to clients, addressing any issues or concerns they

may have.

6. Reporting & Documentation:

○ Maintain accurate records of sales activities, client interactions, and progress

in CRM systems.

○ Provide regular reports to the Sales Manager on sales performance and

market feedback.

 Office/Delivery Support Staff

• Required: High School Diploma or any Bachelor's Degree

• Experience: 2-3 years

Responsibilities

• Ensuring that orders are executed smoothly and timely.
• Communicate and coordinate with foreign customers for artworks and documents approvals.
• Coordinate with Logistics, Production and purchase team to full file the orders timely.
• Provide support to customers with timely reply’s and provide required information/ Documents.
• Resolving customer complaints quickly and efficiently. 
• Dealing with people of different backgrounds and temperaments.
• Solving customer issues and complaints.
• Offering exceptional customer service to customers.
• Maintaining good relationships with customers.
• Taking feedback from customers to ensure they are satisfied with the service.

Requirements

• Bachelor’s degree in Business Administrator, Marketing or a relevant field.
• 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
• Demonstrate the ability to work in teams and independently.
• Excellent organizational and interpersonal skills.
• Outstanding in English oral and written communication skills.
• Good customer service skills.
• Proficiency in Microsoft Office Tools.
• Ability to maintain sensitive and confidential information.
• Ability to maintain a positive attitude.
• Exceptional people and problem-solving skills.
• Exceptional time and task management skills.

💥 What will you do?

As a Lead Frontend Engineer, you will

• Own our frontend engineering applications for two products each of which run as independent applications which query our backend systems via REST APIs

• Act as a leader and coach within the front-end engineering team, collaborating with and mentoring senior engineers.

• Collaborate on a daily basis with a small, nimble team of product managers, engineers, and UX designers to understand business requirements and user experience goals and pain points.
• Write and review modular, reusable components and features (React.js / Vue.js) and integrate backend APIs to create a seamless front-end user experience
• Integrate third-party plugins to enhance customer experience. These include 3rd party plugins which provide customer support and analytics plugins that help improve the user experience we provide to customers.
• Actively participate in code reviews
• Work with our quality assurance team to improve coverage on our automated testing suites

🙋 What are we looking for? 

While we do not have a strict list of requirements for candidates interested in this role, some indicators that you would fit this role and our engineering culture are 

• Prior experience of a few years (3+ years) with frontend frameworks as React.js or Vue.js would be essential to work on our application stack.

• You actively promote a culture of engineering excellence some of which could be writing efficient code, use of elegant design patterns, and styling your code through code-linting policies.

• You enjoy designing software architecture by collaborating with leads to explore existing systems, determining areas of complexity, potential risks to successful implementation.

• You have an eye for pixel-perfect UI and micro-interactions.
• You enjoy coaching folks to achieve outcomes through nudges.

📢 Other information you may want to consider 

• We will be flexible for the rest of the pandemic and work remotely; however, we are not a remote-first company, and the work location would be Bangalore when things settle.
• Our frontend tech stack includes React.js, Vue.js, Netlify for CI / CD, TestCafe for UX testing, d3.js, and Regraph for visualizations.

The Lead UI/UX Designer must be a great leader with the ability to maximize the talents of the teams. Doing so means being a coach, an instructor, a team leader and a critic all at once. The Lead UI/UX Designer work with User Experience Designers, Visual Designers, User Researchers, Front End Engineers, Business Analysts, Copywriters, and other Marketers on a regular basis to ensure the full experience of the UI/UX of the website, web application or mobile application is being taken care of.

Lead UIUX Design Job Description

• Maintain ownership of the product vision and roadmap and improving the product development process. Lead the team in expanding mastery of the business goals of each design request and pushing back on stakeholders with innovative UX/UI proposals.
• Demonstrate high quality design practices. This includes participation in all aspects of UX: research, ideation, strategy, interaction design, and visual design.
• Conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks, working on a framework for judging the success or failure of the product, prioritising feature development and structuring product failures.
• Empower and mentor designers in the team, fostering a collaborative, productive, and positive environment within a growing team.
• Lead design strategy activities to understand user needs & business opportunities, uncover business/user needs, generate potential solutions, craft a holistic vision for the end-to-end product and develop roadmaps for achieving that future.
• Maintain and further build design team workflows that ensure that all designs delivered are in line with style guides and are of high quality standards.
• Ensure that the projects are delivered on a timely manner.
• Highly communicative and responsive both within the team and to stakeholders across the company while managing a large volume of ongoing projects.

 Requirements:

• 6+ years of industry experience as a UI/UX designer and/or manager in a cross-functional UI/UX team, dedicated to the complete UI/UX design and development lifecycle of several successfully launched desktop and mobile applications.
• Deep understanding of the iOS and Android platforms and experience designing and launching products for both.
• Proven success designing and optimizing high-quality product experiences for a variety of platforms including desktop, web and mobile. Experience in B2B platforms is an advantage.
• Mastery of UX interaction and design principles and deliverables including rapid prototyping, concept diagrams, user scenarios, wireframes, flows, experience maps, design patterns and annotated comps.
• Architect system wide design solutions that satisfy both product and engineering requirements.
• Experience managing a team of around 6-8 UI/UX designers. Ability to communicate with different departments of a multi-national and dynamic company
• Working knowledge of the capabilities and constraints of web front-end technologies including HTML5, CSS, JavaScript, Bootstrap as well as iOS components and Material Design.
• Drive and willingness to go the extra mile with a strong work ethic.
• Experience in other type of designs (online ads, print, etc.) will be an advantage.