Associate - HR

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

Required Skills:

• Hands-on experience with Databricks, PySpark
• Proficiency in SQL, Python, and Spark.
• Understanding of data warehousing concepts and data modeling.
• Experience with CI/CD pipelines and version control (e.g., Git).
• Fundamental knowledge of any cloud services, preferably Azure or GCP.

Good to Have:

• Bigquery
• Experience with performance tuning and data governance.

Requirements

• 4+ years of experience in professional Web Development
• Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
• Must have 2+ yrs experience in VueJs.
• Experience in ReactJs, NodeJs is a plus.
• Excellent Software Design and Architecting capabilities
• Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
• Complete familiarity and expertise in web markup, including HTML5, CSS3.
• Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
• Complete familiarity and experience working with JSON / XML and REST API structure
• Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
• AWS/Google Cloud Deployment is a must; Devops capability is a plus.
• Excellent knowledge of relational databases, version control tools and of developing web services.
• Sound Database experience with MySQL and PostgreSQL experience
• A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
• Agile and Iterative (TDD) development expertise.

• Job Title:- Marketing Executive
• Location:- Bhuj or Gandhidam
• Basic work territory:- Kutch                                                       
• Marketing industrial plastics piping systems.

We are looking for a Product Marketer who’ll lead all our marketing activities from social media and digital campaigns to advertising and creative projects.

Product marketer responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d like to meet you.

Ultimately, you will run our Marketing department in ways that promote higher profitability and competitiveness.

• Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative
• Prepare and manage monthly, quarterly and annual budgets for the Marketing department
• Set, monitor and report on team goals
• Design branding, positioning and pricing strategies
• Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)
• Analyze consumer behavior and determine customer personas
• Identify opportunities to reach new market segments and expand market share
• Craft quarterly and annual hiring plans
• Monitor competition (acquisitions, pricing changes and new products and features)
• Coordinate sales and marketing efforts to boost brand awareness
• Participate in the quarterly and annual planning of company objectives

There are various job roles within software development, each with its own focus and responsibilities. Some common job roles include:

1. **Software Engineer/Developer**: This role involves designing, developing, and testing software applications or systems.

2. **Front-end Developer**: Front-end developers focus on creating the user interface and experience of websites or applications using languages like HTML, CSS, and JavaScript.

3. **Back-end Developer**: Back-end developers work on the server-side of applications, managing databases, servers, and application logic using languages like Python, Java, or Node.js.

4. **Full-stack Developer**: Full-stack developers have expertise in both front-end and back-end development, allowing them to work on all aspects of an application.

5. **Mobile App Developer**: Mobile app developers specialize in creating applications for mobile devices, often using platforms like iOS (Swift) or Android (Java/Kotlin).

6. **DevOps Engineer**: DevOps engineers focus on streamlining the development process by automating tasks, managing infrastructure, and ensuring smooth deployment and operation of software.

7. **Quality Assurance (QA) Engineer**: QA engineers are responsible for testing software to ensure it meets quality standards and is free of bugs or errors.

8. **UI/UX Designer**: UI/UX designers work on designing the user interface and experience of software applications, focusing on usability and aesthetics.

Key Functions:

• Create new text and video content for our app and website.
• Moderate reviews and other user generated content submitted by millions of users.
• Increase key performance metrics like time on page and bounce rate.
• Reach out to students and colleges to generate content that users need.
• Work closely with technical team to improve consumption of content.

Key skills: Content writing, primary and secondary research, moderation, web content curation.

Desired Candidate:

• Excellent written and oral communication skills
• Strong vocabulary along with impeccable spelling and grammar
• Understanding of what makes content compelling especially web content or blogs
• Good analytical skills and an ability to present information in a proper format
• Passionate about interacting with students and colleges to gather unique information
• Ability to write interesting, relevant content

Support the entire application lifecycle (concept, design, test, release and support) on both Android and iOS
- Build a framework as the application grows so our Apps and SDKs are unanimous. 
- Produce fully functional mobile applications writing clean code 
- Gather specific requirements and suggest solutions 
- Troubleshoot and debug to optimise performance 
- Design interfaces to improve user experience 
- Liaise with Product team to plan new features 
- Ensure new and legacy applications meet quality standards 
- Stay up-to-date with new technology trends
- Work with latest Security protocols and data transfer optimisations

- Proven work experience as a Mobile developer with 3 - 5 years of experience. 
- Must be proficient in at least one programming language from Java, Swift & Objective C and must be willing to learn the other two. 
- Experience with third-party libraries and APIs 
- Familiarity with OOP design principles 
- Excellent analytical skills with a good problem-solving attitude 
- Ability to perform in a fast paced team environment
- Strong understanding of in-device security

Preferences:

If you have experience Building apps for fast-growing startups
- If you have hands-on experience on iOS and Android both
- If you have experience working with Flutter.

Note:Our Android application is being written in Java 
and iOS app in Objective C and Swift.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!