
- We are looking for a versatile, highly professional, disruptive, and focused individual who pays attention to detail and has an eye for quality delivery. The individual must have team collaboration skills and be an active listener and communicator; someone who'd come not just with problems but suggestive solutions.
Candidate Profile
- Bachelors / Masters in Computer Science
- Excellent communication and presentation skills
- The candidate should also have knowledge of the industry and ability to work under pressure
- An indefatigable person with high self-esteem and perspicacious nature is that kind of person
- who will thrive in this role
Required Skills
- Must have worked in an environment where they know when to perform what kind of testing; say smoke, regression, integration, sanity
- Must have test plan, strategy, cases development experience.
- Knowledge on Android/iOS app testing (usage of Debugging tools relevant is added bonus)
- Must know to prioritize work items based on the business need
- Knows how to handle tough timelines situations and not compromise quality.
- Must have experience in product management methodology such as agilenon-process oriented environment
- Should have experience in any of the ALM tools such as TFS JIRA or even be open to build application reporting structure in excel.
- Analyzing the requirements from clients
- Analyzing and executing Test Cases
- Run Re-Tests and Regression Tests.
- Develop & Run Release Tests

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Position Summary:
As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.
Key Responsibilities:
- Execute test cases, identify defects, and report issues accurately.
- Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
- Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
- Develop and maintain test plans and test cases for both new features and regression testing.
- Participate in design and implementation reviews to provide input on potential issues.
- Perform exploratory testing to uncover hidden defects and ensure a robust product.
- Automate test cases using testing frameworks and tools.
- Maintain and update automated test scripts as necessary.
- Execute automated test suites to improve test efficiency and coverage.
- Continuously monitor the quality of our applications and participate in the release process.
- Collaborate with developers to isolate and reproduce defects for faster resolution.
- Maintain and document testing processes and procedures for reference.
- Contribute to a culture of continuous improvement in quality assurance.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience as a QA Engineer, with a strong emphasis on manual testing.
- Familiarity with automation testing tools such as Selenium, Appium, or similar.
- Proficiency in writing and executing test cases.
- Strong analytical and problem-solving skills.
- Knowledge of software testing methodologies and best practices.
- Experience with mobile and web application testing.
- Ability to work independently and as part of a team.
- Excellent communication and documentation skills.
- Detail-oriented with a commitment to quality.
- Experience with testing APIs is a plus.
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information
1. Testing the product manually, finding bugs, reporting, and qualifying for test releases
2. Working with the engineering team to make the product bug free
3. Creating a test plan and maintaining the test plan
4. Automating the QA process to ensure that the testing time is reduced
Desired Qualifications
1. Strong attention to detail
2. Fast-learner - ability to understand product quickly and find out usecases and edgecases.
3. Ability to prioritize issues to ensure quality and timely delivery
4. Strong sense of ownership
We are looking for a can do it attitude, and the ability to deliver with high velocity and high-quality at the same time.
This person MUST have:
- BE Computer Science, MCA or equivalent.
- Experience testing IOT devices managed by cloud.
- Manual testing experience and a desire to learn and work with the latest technologies. Web, Cloud and Mobile App testing.
- Develop test plans, cases, and scripts; schedule and execute test cycles; contribute to testability & quality of software.
- Reports all defects accurately; facilitate problem tracking and successful resolution; assess and communicate various risks involved and provide necessary assistance to engineers and stakeholders.
- Basic knowledge of automation know-how [ API automation, Python] - Test to fail mindset, Solid test strategy experience, well versed with QA processes. - Hands on experience on Performance test angle.
Experience:
- Min 1 year experience
- Not more than 10 year experience.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (9 PM IST to 2 AM IST(10 hours in your suitable time) , Monday to Saturday).
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
- Testing and assuring high quality performance of applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making constructive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
Qualification
- Minimum 2 years experience in software testing
- Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
- Testing and assuring high quality performance of customer applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making construc\tive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
- Leading a team of Quality Engineers is a plus

QA Engineer
You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product, Operations and Business groups, so you get to experience a breadth of impact with various groups.
The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Position Overview
- You will be responsible for all testing of an entire project across various platforms
- You will own the development and execution of test plans and test cases for multiple features of an application
- You will develop and maintain testing strategies, including manual and automation testing.
- You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
- You will participate in design and specification reviews, and use this information to design test plans.
- You will promote QA productivity through automation, tools, and other best practices.
- You will promote a culture of quality throughout the organization.
Basic Qualifications
- 3+ year of experience working as a Quality Assurance Engineer
- Experience in manual testing across android app, mobile web and desktop applications
- Bachelor's Degree
- Expertise in test methodologies and test processes.
- Ability to understand technical specifications and generate test cases from them
- Good in communicating with developers and technical leaders, even if they are remote.
- Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
- Shows creativity and initiative to improve product coverage and effectiveness.
- Should be able to generate test reports and dashboards for management communication.

Mandatory Skill Requirements:
- Strong Fundamentals on Manual Testing.
- Some experience on API Automation Testing .
- Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
- Basic understanding of SQL.(During the interview one SQL question will be asked)
- Preferred Experience ( 2-6 yrs)
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Ultimately, you will ensure that our products, applications and systems work correctly.
Responsibilities
Review and analyze system specifications
Collaborate with QA Engineers to develop effective strategies and test plans
Execute test cases (manual or automated) and analyze results
Evaluate product code according to specifications
Create logs to document testing phases and defects
Report bugs and errors to development teams
Help troubleshoot issues
Conduct post-release/ post-implementation testing
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements
Proven experience as a Quality Assurance Tester of minimum 4 years
Must have knowledge in API and Selenium Automation
Must have knowledge of SQL and Linux
Working knowledge of test management software (e.g. qTest, Zephyr, TM4J)
Analytical mind and problem-solving aptitude
Excellent communication skills
Strong organizational skills
Base Criteria
Candidate should be comfortable with APP and UI Testing (Must)
Candidate should be able to write excellent Test cases (+ve and -ve)
Candidate should be good in logical implementations
Candidate should be good in Communication and work approach
Candidate should have good solution oriented approach
Candidate worked with premium Institution or premium product/app will be a great plus

