Performance Testing

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

We are seeking a highly motivated and experienced Sales Manager (Interior) to join our team at YoHo Designs Pvt Ltd, a startup company in Bengaluru. As a Sales Manager, you will be responsible for driving sales and generating revenue by selling our extensive range of interior designs. This is a mid-level position requiring 4 to 6 years of experience in sales.

Qualifications And Skills

Proven experience as a Sales Manager in the interior design industry

Excellent communication and negotiation skills

Strong network of contacts in the industry

Ability to understand client requirements and propose suitable design solutions

Goal-oriented and self-motivated with a track record of meeting sales targets

Ability to build and maintain strong relationships with clients and stakeholders

Proficiency in using CRM software and other sales tools

Knowledge of interior design trends, products, and technologies

Bachelor's degree in Business Administration or a related field

Roles And Responsibilities

Manage the sales process from lead generation to closure, including identifying potential customers, conducting sales presentations, and negotiating contracts

Build and maintain strong relationships with clients, architects, and interior designers to understand their needs and promote our design solutions

Develop and implement sales strategies to achieve targets and expand market reach

Collaborate with the design team to develop innovative design proposals that meet customer requirements

Stay updated with industry trends and competitor offerings to provide valuable insights and recommendations to clients

Track and analyze sales data to identify areas of improvement and optimize sales performance

Prepare sales reports and forecasts to present to senior management

Stay informed about the latest interior design trends, products, and technologies

Role Summary: 

As a Lead Backend Engineer at our dynamic tech company, you will play a pivotal role in shaping the backend architecture and leading a talented team of 5-6 engineers. Your expertise in a diverse tech stack and your leadership skills will be essential in driving our backend projects to success.

Key Responsibilities:

• Guide and mentor a team of 5-6 backend engineers. Ensure the team delivers high-quality code, adheres to best practices, and meets project deadlines.
• Hands-on development using TypeScript, Node.js, and Nestjs to build robust and scalable backend systems.
• Proficient in managing databases PostgreSQL and MongoDB. Implement efficient data storage and retrieval strategies.
• Expertise in Elasticsearch
• Work with Neptune and Gremlin to handle complex data structures and relationships.
• Conduct code reviews, enforce coding standards, and maintain high-quality software.
• Work closely with frontend teams, designers, and product managers to ensure seamless integration and alignment with business goals.
• Plan, track, and report on project progress. Manage resources effectively to meet deadlines.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science or related field.
• Minimum 5 years of experience in backend development.
• Strong proficiency in TypeScript, Node.js, Next.js, PostgreSQL, MongoDB, Elasticsearch, Neptune, and Gremlin.
• Proven experience leading a team of engineers.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Experience in a fast-paced, agile environment.
• Prior experience in a similar lead role.
• Contributions to open-source projects or a strong GitHub portfolio.

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Customer Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies. The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, follow-up with them, and helping in onboarding.
• Record cancellation reasons for customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences.
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives.

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

Job Responsibilities:

• Collaborate with senior developers to understand project requirements and objectives.
• Participate in the design and development of web applications using PHP, WordPress, HTML, CSS, and JavaScript.
• Customize and implement WordPress themes and plugins to meet project specifications.
• Debug and troubleshoot code errors and issues, ensuring optimal performance and functionality.
• Ensure websites are responsive and cross-browser compatible for a seamless user experience.
• Collaborate with designers and other team members to bring creative concepts to life.
• Update and maintain existing websites with new content, features, and enhancements.
• Keep up-to-date with the latest industry trends, technologies, and best practices.

Qualifications:

• 6 months to 1 year of professional experience as a Web Developer.
• Strong experience with PHP development.
• Proficiency in WordPress theme and plugin development and customization.
• Solid understanding of HTML5, CSS3, and JavaScript.
• Basic understanding of responsive design principles.
• Familiarity with version control systems such as Git.
• Excellent problem-solving skills and attention to detail.
• Good communication skills, both written and verbal.
• Ability to work collaboratively within a team environment.
• Self-motivated with a strong desire to learn and grow.

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 5M ecommerce stores built by indian small businesses and growing at a crazy rate.  

We are looking for a Backend Engineer to join our team who will be part of our new innovations team.

Requirements:

1. Strong knowledge of Django, Django Rest Framework and their design principles.
2. Strong knowledge of Django ORM, should be able to leverage it to write complex and optimized queries (E.x Q queries, Case, When, Select related, prefetch related, Subqueries, Annotations, Aggregations, Filtering, etc.) .
3. Should be able to override DRF serializers, filters and viewsets completely according to needs.
4. Should have good experience in Class Based Views to write the backend API’s.
5. Sound knowledge of database design patterns and modelling them to Django models.
6. Sound knowledge of how to write test cases for the APIs.
7. Should be able to write optimized pythonic code adhering to python PEP standards.
8. Strong knowledge of python packaging and how to architect a code base that should be easily scalable and not get cluttered.
9. Strong knowledge of REST API design patterns.
10. Ability to write RAW sql queries and further database level coding will be a plus.
11. Good Understanding of python’s asyncio, threading and multiprocessing library, their benefits and limitations along with their appropriate use cases.
12. Hands on knowledge of celery and its corresponding message broker such as RabbitMQ, Redis, etc.
13. Experience with building a CDC(Change Data Capture) pipeline will be a plus.
14. Experience with Apache Kafka, Kafka connect and Debezium will be a plus.
15. Experience with open source will be a plus.
16. Good knowledge of Algorithms and data structures.

Responsibilities:

1. Understand the ins and out of existing codebase and have a good grasp over it.
2. Write clean, stable and scalable code.
3. Write unit test cases for the APIs.
4. Do whitebox and blackbox testing for your own code and as well as others if required.
5. Understand and implement fast prototype solutions for the business needs.

1. We are looking for designers having good creativity and communication, who are passionate about delivering a well-designed, scalable, intuitive user interface.
2. Motivated to learn things through sharing and experimentation that will help them and company become better at creating solutions.
3. Promotes a humble behaviour and maintains curiosity in learning new things to take on new challenges.
4. Developing user experience for web apps/mobile apps (iOS/Android).
5. A deep understanding of current technologies and design trends, and the desire to innovate using digital platforms.
6. Screen design of new websites or mobile applications using design tools like Photoshop, illustrator, XD etc.
7. Wireframe and UI prototyping.
8. Capability to communicate with clients, provide insight into UX decisions and collaborate with the project team.
9. Coordinate with engineering teams to develop great user experiences and ensure designs are optimized and implemented effectively.