Customer Sales Executive

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

B1 – Data Scientist  -  Kofax Accredited Developers

Requirement – 3

Mandatory –

• Accreditation of Kofax KTA / KTM
• Experience in Kofax Total Agility Development – 2-3 years minimum
• Ability to develop and translate functional requirements to design
• Experience in requirement gathering, analysis, development, testing, documentation, version control, SDLC, Implementation and process orchestration
• Experience in Kofax Customization, writing Custom Workflow Agents, Custom Modules, Release Scripts
• Application development using Kofax and KTM modules
• Good/Advance understanding of Machine Learning /NLP/ Statistics
• Exposure to or understanding of RPA/OCR/Cognitive Capture tools like Appian/UI Path/Automation Anywhere etc
• Excellent communication skills and collaborative attitude
• Work with multiple teams and stakeholders within like Analytics, RPA, Technology and Project management teams
• Good understanding of compliance, data governance and risk control processes

Total Experience – 7-10 Years in BPO/KPO/ ITES/BFSI/Retail/Travel/Utilities/Service Industry

Good to have

• Previous experience of working on Agile & Hybrid delivery environment
• Knowledge of VB.Net, C#( C-Sharp ), SQL Server , Web services

Qualification -

• Masters in Statistics/Mathematics/Economics/Econometrics Or BE/B-Tech, MCA or MBA 

iOS Developer

Hiring for the position of iOS Developer responsible for developing app from scratch.

Role

●        Translate design and wireframes into code

●        Design, build, and maintain high performance, reusable, and reliable code

●        Identify solutions through research and collaboration that resolves the root of problems as they arise

●        Unit testing code

●        Experience with cloud message APIs and usage of push notifications

Requirement

∙  2+ years’ strong development experience in iOS

∙  Experience using RESTful web services within mobile applications

∙ Proficient with Swift and Cocoa Touch

∙ Knowledge of iOS UI/UX standards

∙ Understanding of Apple’s design principles and interface guidelines

∙ Experience with code versioning control, such as bitbucket/git

Education: Engineering

About the Role

We’re looking for an Elixir Developer who is passionate about building scalable, high performance backend systems. You’ll work closely with our engineering team to design, develop, and maintain reliable applications that power mission-critical systems.

Key Responsibilities

• Develop and maintain backend services using Elixir and Phoenix framework.

• Build scalable, fault-tolerant, and distributed systems.

• Integrate APIs, databases, and message queues for real-time applications.

• Optimize system performance and ensure low latency and high throughput.

• Collaborate with frontend, DevOps, and product teams to deliver seamless solutions.

• Write clean, maintainable, and testable code with proper documentation.

• Participate in code reviews, architectural discussions, and deployment automation.

Required Skills & Experience

• 2–4 years of hands-on experience in Elixir (or strong functional programming background).

• Experience with Phoenix, Ecto, and RESTful API development.

• Solid understanding of OTP (Open Telecom Platform) concepts like GenServer, Supervisors, etc.

• Proficiency in PostgreSQL, Redis, or similar databases.

• Familiarity with Docker, Kubernetes, or cloud platforms (AWS/GCP/Azure).

• Understanding of CI/CD pipelines, version control (Git), and agile development.

Good to Have

• Experience with microservices architecture or real-time data systems.

• Knowledge of GraphQL, LiveView, or PubSub.

• Exposure to performance profiling, observability, or monitoring tools.

Why Join Us?

• Work with a team that expects and delivers excellence.

• A culture where risk-taking is rewarded, and complacency is not.

• Limitless opportunities for growth—if you can handle the pace.

• A place where learning is currency, and outperformance is the only metric that matters.

• The opportunity to build systems that move markets, execute trades in microseconds, and redefine

fintech.

Office working hours: 9 AM to 6 PM, Monday through Saturday.

Office location: Okhla Phase -2

Requirements:

• Develop a strong understanding of the study abroad industry to tailor content effectively.
• Edit raw video footage into polished, high-quality productions with seamless transitions and captivating visual effects.
• Trim and arrange clips to craft a coherent and engaging narrative.
• Enhance video quality through advanced color correction and grading, precise sound editing, and the integration of royalty-free or custom background music to elevate viewer engagement. Proficient in trimming and sequencing footage, adding motion graphics, subtitles, and transitions, and ensuring overall visual consistency.
• Stay informed about the latest trends and advancements in video editing to bring innovative ideas to each project.
• Capable of optimizing videos for various platforms (YouTube, Instagram, TikTok) while maintaining brand aesthetics and storytelling coherence.
• Design visually appealing thumbnails to complement video content.

🚀 We're Hiring: Sales Managers for Mumbai Location

Join a legacy of design excellence! With over 40 years in architecture and interiors, Interiors is expanding its team in Mumbai. We're seeking dynamic Sales Managers to lead client engagement and drive business growth.

👩‍💼 Female candidates preferred (Excellent English communication required)

👨‍💼 Male candidates must have experience in architecture/interior design

📍 Location: Mumbai

📌 Experience: 5+ years in corporate sales & client handling

🎓 Qualification: Graduate/MBA in Marketing

💰 CTC: Based on experience & interview

Why Join Us?

✨ Work with a legacy brand

✨ Lead corporate client relationships

✨ Enjoy growth, collaboration & competitive pay

📩 Apply now or tag someone who fits the role!

Graphic Design Intern - Join Our Creative Team!

Are you a passionate and creative design student or recent graduate looking to gain hands-on experience? We are seeking a Graphic Design Intern to join our dynamic team and support the design and marketing departments. This is an exciting opportunity to develop your skills, contribute to real-world projects, and build your portfolio while working alongside experienced designers.

Role & Responsibilities:

As a Graphic Design Intern, you will:

* Assist the design team in creating graphics for digital and print materials.

* Edit images and prepare layouts for websites, social media, and marketing campaigns.

* Contribute creative ideas during brainstorming sessions.

* Ensure designs are aligned with our company's branding and messaging.

What Success Looks Like:

* Skill Development: Mastering design software (e.g., Adobe Creative Suite) and improving visual communication.

* Collaboration: Effectively contributing to team projects and sharing ideas.

* Timely Execution: Delivering high-quality work on time and meeting deadlines.

* Brand Alignment: Ensuring designs are consistent with our company's brand identity.

* Adaptability: Taking on new tasks and learning new techniques to improve your design skills.

What You'll Gain:

* Hands-on experience in a professional design environment.

* The opportunity to work on exciting projects that will strengthen your portfolio.

* Insight into how design supports brand identity and marketing strategy.

* Growth opportunities to develop your design career.

Qualifications:

* Currently studying or recently graduated in Graphic Design or a related field.

* Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Knowledge of tools like Figma, Sketch, or web design tools is a plus.

* A portfolio showcasing your design skills and creativity.

* Strong communication skills and the ability to accept and implement feedback.

* Excellent attention to detail and precision in your designs.

* Strong time management skills, with the ability to manage multiple tasks and meet deadlines.

* Creativity and passion for design.

* A good understanding of branding and how design supports it.

* Ability to collaborate effectively in a team environment.

* Eagerness to learn and grow in the field of graphic design.

Why Join Us?

This internship provides a valuable learning experience in a fast-paced, supportive environment. You'll work with an amazing team, contribute to impactful design projects, and have the opportunity to build skills that will set you up for future success.

If you're ready to jumpstart your design career and make a real impact, we want to hear from you! Apply now to become part of our creative team.

#GraphicDesign #DesignInternship #InternshipOpportunity #DesignJobs #CreativeTeam

#JoinUs

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.

ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

Must have-

• Knowledge of Docker
• Knowledge of Terraforms
• Knowledge of AWS

Good to have -

• Kubernetes
• Scripting language: PHP/Go Lang and Python
• Webserver knowledge
• Logging and monitoring experience
• Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc. 
• Build and maintain highly available production systems.
• Must know how to choose the best tools and technologies which best fits the business needs. 
• Develop software to integrate with internal back-end systems.
• Investigate and resolve technical issues.
• Problem-solving attitude.
• Ability to automate test and deploy the code and monitor. 
• Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
• Lead and guide the team in identifying and implementing new technologies.

Skills that will help you build a success story with us

• An ability to quickly understand and solve new problems
• Strong interpersonal skills
• Excellent data interpretation
• Context-switching
• Intrinsically motivated
• A tactical and strategic track record for delivering research-driven results

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.