Performance/ Growth Marketing

Job description

We are seeking an experienced Billing Manager to oversee our billing operations and ensure our clients' timely and accurate invoicing. The ideal candidate will have excellent attention to detail, strong analytical skills, and the ability to manage a team.

The Billing Manager will create and maintain billing policies and procedures, ensure compliance with regulatory requirements, and develop strategies to improve billing efficiency and accuracy.

Role & responsibilities

BILLING & ERP

• Oversee the preparation of statements and bills through our in house ERP
• Maintain and/or ensure maintenance of client records related to invoicing and bill payment
• Locate, or assist in the location of, hard-to-reach clients
• Draft and distribute weekly reports of invoicing and billing metrics
• Provide customer support to customers with disputes or inquiries concerning invoices or billing process
• Supervise & CONTROL Discounts and Credit Note Issue
• Oversee GST IRN Invoice generation
• Monitor and Supervise Dispatch of Invoice on Email and Mail.

CREDIT CONTROL & CERDITOR MANAGEMENT

• Manage the Receivables and Credit Control Team
• Weekly Review of Creditors with team
• Guide team on difficult cases
• Manage key accounts requiring manual intervention personally
• Receivables Management / MIS / Credit Control

REVENUE ACCOUNTING

• Bulk Upload and manual entry Invoices on latest versions of Tally ERP
• GST Invoice Checking
• GST Return preparation
• Credit Note, Debit Note, Advance Accounting
• Party Ledger reconciliation
• Creditor Management

CANDIDATE PROFILE

• Proven work experience with ERP systems for Billing
• Excellent verbal and written communication skills
• Proficient in Microsoft Excel
• Good understanding of collection practices and laws
• Excellent interpersonal and supervisory skills
• Ability to act with discretion, tact, and professionalism in all situations

DATA ENGINEER

Overview

They started with a singular belief - what is beautiful cannot and should not be defined in marketing meetings. It's defined by the regular people like us, our sisters, our next-door neighbours, and the friends we make on the playground and in lecture halls. That's why we stand for people-proving everything we do. From the inception of a product idea to testing the final formulations before launch, our consumers are a part of each and every process. They guide and inspire us by sharing their stories with us. They tell us not only about the product they need and the skincare issues they face but also the tales of their struggles, dreams and triumphs. Skincare goes deeper than skin. It's a form of self-care for many. Wherever someone is on this journey, we want to cheer them on through the products we make, the content we create and the conversations we have. What we wish to build is more than a brand. We want to build a community that grows and glows together - cheering each other on, sharing knowledge, and ensuring people always have access to skincare that really works.

Job Description:

We are seeking a skilled and motivated Data Engineer to join our team. As a Data Engineer, you will be responsible for designing, developing, and maintaining the data infrastructure and systems that enable efficient data collection, storage, processing, and analysis. You will collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to implement data pipelines and ensure the availability, reliability, and scalability of our data platform.

Responsibilities:

Design and implement scalable and robust data pipelines to collect, process, and store data from various sources.

Develop and maintain data warehouse and ETL (Extract, Transform, Load) processes for data integration and transformation.

Optimize and tune the performance of data systems to ensure efficient data processing and analysis.

Collaborate with data scientists and analysts to understand data requirements and implement solutions for data modeling and analysis.

Identify and resolve data quality issues, ensuring data accuracy, consistency, and completeness.

Implement and maintain data governance and security measures to protect sensitive data.

Monitor and troubleshoot data infrastructure, perform root cause analysis, and implement necessary fixes.

Stay up-to-date with emerging technologies and industry trends in data engineering and recommend their adoption when appropriate.

Qualifications:

Bachelor’s or higher degree in Computer Science, Information Systems, or a related field.

Proven experience as a Data Engineer or similar role, working with large-scale data processing and storage systems.

Strong programming skills in languages such as Python, Java, or Scala.

Experience with big data technologies and frameworks like Hadoop, Spark, or Kafka.

Proficiency in SQL and database management systems (e.g., MySQL, PostgreSQL, or Oracle).

Familiarity with cloud platforms like AWS, Azure, or GCP, and their data services (e.g., S3, Redshift, BigQuery).

Solid understanding of data modeling, data warehousing, and ETL principles.

Knowledge of data integration techniques and tools (e.g., Apache Nifi, Talend, or Informatica).

Strong problem-solving and analytical skills, with the ability to handle complex data challenges.

Excellent communication and collaboration skills to work effectively in a team environment.

Preferred Qualifications:

Advanced knowledge of distributed computing and parallel processing.

Experience with real-time data processing and streaming technologies (e.g., Apache Kafka, Apache Flink).

Familiarity with machine learning concepts and frameworks (e.g., TensorFlow, PyTorch).

Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).

Experience with data visualization and reporting tools (e.g., Tableau, Power BI).

Certification in relevant technologies or data engineering disciplines.

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Software Architect

Bangalore, India / Engineering/ Full-time

Job Overview:

As a Software Architect, you will play a crucial role in designing, developing, and maintaining robust and scalable backend solutions for our software applications. You will be responsible for making strategic technical decisions, and collaborating with cross-functional teams to ensure the successful delivery of high-quality software products with scalable backend infrastructure. 

Responsibilities:

• System Architecture:
• Design and architect scalable, efficient, and maintainable backend systems.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.
• Technical Leadership:
• Provide technical leadership and guidance to the development team, ensuring best practices and coding standards are followed.
• Mentor and coach team members, fostering a culture of continuous learning and improvement.
• Backend Development:
• Lead the development of backend components, modules, and features primarily on Ruby on Rails tech stack and also be open to contribute in other tech stacks based on Java/Kotlin and Python.
• Implement and maintain APIs, data models, and database structures to support application functionality.
• Performance Optimization:
• Identify and address performance bottlenecks, ensuring optimal system response times and resource utilization.
• Implement caching strategies and other performance optimization techniques.
• Collaboration:
• Collaborate with frontend developers, product managers, and other stakeholders to integrate frontend and backend components seamlessly.
• Participate in code reviews to ensure code quality, adherence to standards, and knowledge sharing within the team.
• Security and Compliance:
• Implement and enforce security best practices to safeguard sensitive data.
• Stay updated on industry trends and emerging technologies to ensure compliance and security standards are met.
• Documentation:
• Create and maintain comprehensive technical documentation for the backend architecture, APIs, and development processes.
• Continuous Improvement:
• Proactively identify opportunities for process improvement and contribute to the evolution of development methodologies and practices.

Qualifications:

• Overall 10+ years of experience, with 2+ years as a Software Architect with a focus on backend development using Ruby on Rails.
• In-depth knowledge of Ruby on Rails framework, database design, and API development.
• Strong understanding of software architecture principles, design patterns, and best practices.
• Experience with performance optimization, scalability, and security considerations.
• Excellent communication and collaboration skills.
• Leadership experience with a demonstrated ability to mentor and guide development teams.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Bonus points:

• Familiarity with front-end technologies and frameworks(ReactJs).
• Experience with other programming languages.(Kotlin/Python)
• Experience with cloud platforms and microservices architecture.
• Knowledge of DevOps practices and tools.(AWS, Kubernetes, )

Join us in revolutionizing the way software solutions are developed, and contribute to building cutting-edge applications that make a positive impact on our users and the industry.

Experience:
Min 3 year experience

About Clari

Clari uses AI and automation to drive growth and retention for high-performing revenue teams. Clari’s Revenue Operations platform is currently processing over $300 billion in pipeline, and is used by over 50,000 marketing, sales and customer success professionals across 170 countries. Customers include market leaders like Symantec, Adobe, Alteryx, Workday, Lenovo, Zoom, Medallia, Alteryx and hundreds of others.  Clari harvests and analyzes activity signals from dozens of different business systems, including email, calendar, CRM, marketing automation, to shorten sales cycles, increase win rates, and make revenue more predictable. 

The result is passionate and frankly humbling customer loyalty. We consistently hear from our customers how we’ve changed their lives - just check out the reviews on https://www.g2crowd.com/products/clari/reviews">G2 Crowd. It never gets old, and we never take it for granted.

Clari is looking for several key experienced engineering who will focus on implementing many different areas of our solution, including but not limited to our overall web architecture, core application features such as data science driven analytics, user management, content management, social graph integration, personalization, emails, collaboration systems and enterprise content repositories as well as on unstructured data analytics, machine learning and our relevance engine.

Join our core applications team where you’ll work with truly remarkable colleagues on highly diverse, complex, and relevant problems while building scalable applications designed to service millions of mobile and web-based information workers. You’ll work closely with product managers, designers, and others in a cross functional environment on multiple projects, from concept phase through testing, launch and ongoing operations.

We work in an open, collaborative environment and seek exceptional developers who enjoy problem solving and straying outside the routine. You will also contribute to the growth of Clari by being a Brand Ambassador and assist in the hiring of great talent.

Qualifications

• 3+ years of professional server development experience using Java or similar object-oriented language
• Strong understanding of web-based architecture - web servers, load balancing, caching, databases etc.
• Basic knowledge of SQL (Postgres, MySQL) and NoSQL databases (MongoDB)
• Experience developing data driven web applications
• Up-to-date knowledge of latest trends in web application development, including Amazon AWS ecosystem
• Experience building and using RESTful APIs

Nice to Have

• Experience with multi-threading, replication etc. concepts in cloud applications
• Familiarity with large scale business intelligence applications
• Familiarity of JavaScript and other web technologies such as React
•  

Why Clari?

Because we have a big mission, a winning product and an amazing fan base of passionate customers.

We’re changing the world and having a lot of fun on the way. Clari is a fun and fast-growing Silicon Valley company. Clari is one of Inc. Magazine’s best places to work in the US and was named as a 2019 Top Bay Area Workplace for the 5th consecutive year. In October 2019, we closed $60M in Series D funding and are growing at 200%. Our product is a winner - we have perennially been given the highest overall rating in G2 Crowd’s Top 20 Sales Analytics Software. We’re backed by top tier investors including Sequoia Capital, Bain Capital, Sapphire Ventures, Madrona Venture Group and Tenaya Capital, and have a superb and supportive board.

Our team is made up of veteran entrepreneurs, brilliant engineers, and tried-and-true sales professionals who have done this before and want to do it again, this time only bigger.

What’s left to add? You.