Business Analyst

We are seeking a Generative AI Developer to design, build, and scale next-generation AI systems. You will go beyond simple API integration to architect RAG (Retrieval-Augmented Generation) pipelines, fine-tune LLMs (Large Language Models), and develop Agentic workflows where AI can autonomously handle multi-step tasks. You will be responsible for the "System" around the model—ensuring reliability, cost-efficiency, and ethical safety.

Responsibilities :

• Agentic Orchestration: Design and implement AI agents that use tools (APIs, databases) to solve complex, multi-step business problems.
• RAG Architecture: Build and optimize high-performance RAG pipelines using vector databases (e.g., Pinecone, Weaviate, or Milvus) to provide AI with long-term memory and factual grounding.
• Model Fine-Tuning: Customize pre-trained models (like Llama 3, GPT-4, or Claude) using techniques like LoRA and QLoRA for domain-specific accuracy.
• Prompt Engineering: Develop advanced prompt strategies (Chain-of-Thought, Few-Shot) and version-control them as first-class software artifacts.
• Evaluation & Observability: Build "Eval" frameworks to measure model performance, hallucination rates, and latency to ensure production-grade reliability.
• LLMOps & Deployment: Collaborate with DevOps to containerize (Docker/Kubernetes) and deploy models on cloud platforms (AWS Bedrock, Azure AI, or Google Vertex AI).

Required Technical Skills

• Programming: Mastery of Python (FastAPI, PyTorch, TensorFlow).
• Frameworks: Proficiency in LangChain, LlamaIndex, or Haystack.
• Vector Databases: Experience with Pinecone, FAISS, or ChromaDB.
• Model Expertise: Hands-on experience with LLMs (OpenAI, Anthropic) and Open-Source models (Mistral, Llama).
• Data Engineering: Ability to build pipelines for data cleaning, chunking, and embedding.
• Cloud Platforms: Familiarity with AI services on AWS, GCP, or Azure

Industry

• IT Services and IT Consulting

Employment Type

Full-time

Strong Technical Support Leader profile

Mandatory (Company) – Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)

Mandatory (Experience 1) – 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams

Mandatory (Experience 2) – Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams

Mandatory (Team Leadership) – Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management

Mandatory (Technical Depth) – Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows

(to effectively coordinate with architects and engineering heads)

Mandatory (Process & Metrics) – Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting

Mandatory (Ticketing Tools) – Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms

Mandatory (Core Skills) – Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

Job Description:

We are looking for a skilled Manual Tester / Test Engineer with 2-4 years of experience to join our dynamic team. The ideal candidate should have a strong understanding of testing methodologies and be able to ensure the quality and performance of our software applications. Exposure to Python full-stack applications will be considered a strong advantage.

Key Responsibilities:

· Design, develop, and execute manual test cases to validate product functionality.

· Collaborate with the development team to identify and resolve bugs and performance issues.

· Analyze test results and communicate them effectively to stakeholders.

· Perform regression, integration, system, and UAT testing.

· Ensure the overall quality of the product by identifying gaps and improvement areas.

· Document test processes, test plans, and test case results.

· Knowledge of Python FullStack Application.

· Work closely with developers, business analysts, and project managers to ensure seamless project delivery.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or a related field.

· 2-4 years of experience in manual software testing.

· Strong knowledge of software testing life cycle (STLC) and defect life cycle.

· Proficient in writing clear and concise test cases, test plans, and bug reports.

· Experience with bug tracking tools (e.g., JIRA, Bugzilla, etc.).

· Familiarity with Agile/Scrum methodologies.

· Basic knowledge of Python and full-stack applications is an advantage.

· Excellent communication and analytical skills.

· Ability to work both independently and in a team environment.

· Preferred Skills:

· Some exposure to Python full-stack applications (Django, Flask, etc.).

· Understanding of RESTful APIs and backend/frontend testing.

· Familiarity with automation tools like Selenium (bonus but not mandatory).

Job Title: CRM Executive

Location: Thane (Majiwada)

Age Requirement: Up to 30 Years

Experience: 1–2 years (Pharma industry – Cardio-Diabetic segment preferred)

Responsibilities:

• Manage and maintain customer databases, ensuring accuracy and completeness.
• Coordinate with sales and marketing teams to support CRM activities.
• Generate and analyze reports using MS Excel (Pivot, VLOOKUP, etc.).
• Ensure timely communication with clients and internal teams.
• Support day-to-day CRM operations to drive efficiency and client satisfaction.

Key Skills:

• Strong communication & coordination skills.
• Proficiency in MS Excel and data management.
• Pharma experience in Cardio-Diabetic segment is mandatory.

Note: This is a top priority position – immediate joiners will be preferred.

Data Scientists are analytical experts who use their skills in mathematics, statistics, and computer science to solve complex business problems. They collect, analyze, and interpret large datasets to extract meaningful insights and develop data-driven solutions. Their work helps organizations make informed decisions, improve processes, and gain a competitive edge.

Key Responsibilities:

• Data Collection and Preprocessing:
• Gathering data from various sources (databases, APIs, web scraping, etc.).
• Cleaning and transforming data to ensure quality and consistency.
• Handling missing values, outliers, and inconsistencies.
• Integrating data from multiple sources.
• Data Analysis and Exploration:
• Conducting exploratory data analysis (EDA) to identify patterns, trends, and relationships.
• Applying statistical methods and hypothesis testing to validate findings.
• Visualizing data using charts, graphs, and other tools to communicate insights.
• Model Development and Deployment:
• Developing and implementing machine learning models (e.g., regression, classification, clustering, deep learning).
• Evaluating model performance and fine-tuning parameters.
• Deploying models into production environments.
• Creating and maintaining machine learning pipelines.
• Communication and Collaboration:
• Presenting findings and recommendations to stakeholders in a clear and concise manner.
• Collaborating with cross-functional teams (e.g., engineers, product managers, business analysts).
• Documenting code, models, and processes.
• Translating business requirements into technical implementations.

The ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.

Experience : 5 – 9 years

Contract duration : 6 months

Major Accountability

• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.

Essential Skills & Experience

• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.

Education

• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken

Android

• Strong understanding of the OOPS concept.
• Working experience in Java and Kotlin language. (Must)
• Knowledge of Offline Sync, Multithreading, Realm/Room/SQLLite databases, Live data, Socket Programming. (Must)
• Familiar with Android Jetpack components (Must)
• Idea/Experience of MVC/MVVM and MVP
• At least 1 live application on Playstore. (Must)
• Good debugging and problem-solving skills.

Good to have

• Idea/experience in RxJava, RxKotlin
• Idea/experience of unit and instrumentation testing in Android
• Knowledge of Web RTC.
• Experience with tools like Git, Jira, Basecamp, BitBucket, Azure DevOps would be an advantage.
• Good to have experience working with IOT projects, Bluetooth technologies
• Active Open Source, GitHub or Stack Overflow contribution will be a big plus
• Having personal apps in play store will be an added advantage
• Working knowledge of the general mobile landscape, architectures, trends & emerging technologies.

What we look for in people 

critical thinking, openness to unlearn and learn, collaborate seamlessly cross borders, enjoy working in a remote and fast paced environment, curious and passionate about solving customer problems, consensus driven decision making approach, persuasive communication and precision for details

Onsite Opportunity for Oracle Fusion HCM Functional (TalentManagement/ CoreHR) Consultant’s – UAE. Exp.- 8+Years, Very strong in Fusion TalentManagement/ CoreHR. Atleast 2 e2e Implementation in Fusion TalentManagement/ CoreHR. Excellent Communication. Joining time: Max. 10 Days. Kindly contact Ramesh- 782, 938, 2777, rbguddanur AT appstec-me DOT com