PR, Communication & Social Media Intern

Company profile:

https://www.thesmartq.com

About SmartQ

A leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD. 

To know more about the 5 key pillars that surround our culture check out our LinkedIn ‘Life’ page. You will be amazed to be a part of our growth story - https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewAsMember=true

Key roles and responsibilities:

Craft and implement programs to enhance employee engagement and motivation.

Organize team-building activities, events, and workshops to foster a positive workplace

culture.

Develop and manage well-being initiatives, such as wellness programs, fitness activities,

and mental health support services.

Facilitate open communication channels between employees and management.

Implement feedback mechanisms and strategies to address concerns and improve the

overall employee experience.

Create and manage employee rewards & recognition programs to acknowledge

outstanding performance and contributions.

Implement initiatives to improve the physical and psychological well-being of employees

in the workplace.

Address and resolve workplace conflicts or issues that may affect employee happiness.

Qualifications:

A bachelor's or master’s degree in human resources, Organizational Psychology, Business Administration, or a related field.

Proven experience in a similar role, preferably in HR, events, or employee engagement.

Minimum 4+ years of experience

Strong interpersonal and communication skills.

Understanding of organizational dynamics and human behavior.

Ability to develop and implement creative and effective employee engagement strategies.

Experience in event management is a plus.

We are looking for Freelance/Contract IT Recruiters with a minimum of 2 years of industry experience to join our team immediately.

Requirements:

Experience in handling Contract, C2C and FTE positions in IT

Strong understanding of the end-to-end IT recruitment process

Ability to work in a fast-paced, target-driven environment

Excellent Communications skills 

What We Offer:

Fixed Salary + Incentives

Opportunity for a full-time hire after 6 months (based on performance)

About the Organisation:

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.

About the role:

The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.

Your role to supplement the Organisational goals:

Develop a technology and data roadmap in line with the operational strategy and growth plan of the

organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)

framework and Programme Operations Team. (Timeline: Sep 2023)

Ensure that all key programs can be mapped onto common parameters and measures.

Create an overall technology and data architecture that outlines and connects key technology components.

Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.

Develop tools and processes for data collection, analysis and management within LCF

Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).

ERP System

Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)

Develop and implement the next version of the organization’s ERP system including reports/

dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)

Support with, and track, adoption across the organization

Partnerships

Identify and engage with technology partner(s) to design and implement the solutions for

effective program and data management. (varying timelines as per solution)

Establish partnerships with IT providers

Infrastructure

Oversee the technological infrastructure (networks and computer systems) in the organization

to ensure optimal performance

Establish a process for and approve, purchases of technological equipment and software

Security

Analyze the costs, value and risks of various aspects of IT implementation to advise

management and suggest actions

Data Management and Analytics

Design automated reporting formats for reporting to key stakeholders such as Government,

donors and board of directors.)

Analyse, synthesize, and produce key insights from the data that can inform the approach and

design improvisations in the program

Data and knowledge management

Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.

Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.

Who we are looking for:

● Education : Masters in Information Technology

● Experience: Minimum 15+ years of experience

● IT skills – familiarity with modern databases and IT systems.

● Analytical skills

● Problem-solving skills

● Partnership management

● Communication skills – must have an excellent verbal and written communication skills.

● High social intelligence : able to engage teams, create relationships of trust with stakeholders.

● Able to reflect, empathetic and a good listener.

● Experience in Need Identification, Project Management, Stakeholder Management

● Ability to manage multiple projects and stay on deadline.

● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

Responsibilities

• Manage the product development and R&D process, ensuring all stakeholder timelines and deliverables are met.
• Source vendors and negotiate for cost-effective purchases, while reducing delivery times.
• Achieve product assortment goals while ensuring product quality, testing standards, and margin expectations are met.
• Work closely with sales to understand customer directives, analyze sales data, and review new product forecasts.
• Use personas, stakeholder maps, customer journey maps, etc. to develop and refine new product concepts.

Requirements

• 10+ years of experience in product development, with a focus on sensors, IoT, and electronics.
• Comfortable with technical aspects of product development and communicating with engineering teams.
• Experience in dealing with the Chinese vendor ecosystem and exposure to China's ecosystem.
• Great negotiation skills and a mix of business acumen and product knowledge.

Role Senior Dot Net Developer

Location India, Remote (Work from Anywhere in India)

Minimum Qualification B. Tech. (or equivalent) from an accredited institution

Indicative Experience 5+ years

Domain : Preferably Life-Sciences/Pharma

Customer Profile : Captive research and development pods for a $ 500 million group of pharma data research companies that help patients gain access to life-saving therapies. We help our clients navigate the complexities at each step of the drug development life cycle, from pipeline to patient.

Other benefits Health Insurance, Provident Fund, Life Insurance, Reimbursement of Certification Expenses, Gratuity, 24x7 Health Desk.

Overview:

The Senior .NET Developer plays a crucial role in the organization, responsible for developing, testing, and maintaining high-quality software solutions using .NET technologies. They are essential in ensuring the stability and scalability of our systems, contributing to the overall success of our software products.

Key Responsibilities:

• Designing, coding, and testing software applications using C# and the .NET framework.
• Collaborating with cross-functional teams to analyze user requirements and deliver robust solutions.
• Implementing and maintaining ASP.NET MVC applications, ensuring high performance and responsiveness.
• Developing database structures and queries using SQL Server for data storage and retrieval.
• Integrating front-end elements with server-side logic using JavaScript and other web technologies.
• Utilizing Entity Framework to map and access data from the database.
• Creating and consuming web services using Web API to support system integrations.
• Participating in code reviews, identifying areas for improvement and implementing best practices.
• Resolving technical issues and debugging software to optimize functionality.
• Collaborating with the QA team to perform thorough testing and ensure product quality.
• Keeping abreast of industry trends and technologies to enhance technical capabilities.
• Providing technical guidance and mentorship to junior team members.
• Contributing to the continuous improvement of development processes and methodologies.
• Adhering to project timelines and delivering high-quality code within established deadlines.

Required Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a .NET Developer, with a strong portfolio of successful projects.
• Proficiency in C#, .NET Framework, ASP.NET, and MVC for developing web applications.
• Solid understanding of SQL Server and database design principles for efficient data management.
• Experience in client-side scripting using JavaScript, HTML, and CSS.
• Familiarity with Entity Framework for ORM, and Web API for building RESTful services.
• Strong knowledge of software development best practices and design patterns.
• Ability to work collaboratively in a team environment and communicate effectively.
• Excellent problem-solving skills and attention to detail in writing clean, maintainable code.
• Proactive attitude towards learning and applying new technologies to enhance development processes.
• Working knowledge of version control systems, such as Git, for code management.
• Certifications in relevant technologies, such as Microsoft Certified: Azure Developer Associate, are a plus.
• Experience with agile methodologies, such as Scrum or Kanban, for iterative and adaptive development.
• Strong analytical and troubleshooting abilities to identify and resolve complex technical issues.
• Understanding of software security principles and implementation of best practices to safeguard applications.

• Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

• Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.

• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials

• Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction

• Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard

• Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication

• Identify and assess the training needs of the business organization.

• Create a curriculum to facilitate strategic training based on the organization's goals

• Develop annual training programs and development needs assessment.

• Effectively manage the training budget.

• Obtain and /or develop effective training materials utilizing a variety of media.

• Train and coach managers, supervisors and others involved in employee development efforts

• .Evaluate organizational performance to ensure that training is meeting business needs and improving performance

• .Becoming a business partner to department heads, provide solutions and help identify challenges.

The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary : Php50,000 - Php65,000

Work Experience Requirements

1. High interests in BPO set-up of Sales and Operations, especially in people development.

2. Ability to build relationships with employees to improve employee well being while upholding company values.

3. Ability to present and communicate effectively.

4. High analytical thinking, planning, organizing, and creativity.

5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.

6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

7. Microsoft Office & Presentation Skills

8. Independent

9. Structured thinking, able to evaluate problems

10.Positive and energetic outlook

11. Willing to be placed in Cambodia

We're seeking skilled front-end developers tasked with creating user-friendly experiences. Working closely with back-end developers, your focus will be on crafting visually appealing layouts, enhancing user interface/interaction, and optimizing overall user experience.

Key Skills Required:

1. Proficiency in HTML, CSS, and JavaScript.
2. Experience with modern front-end frameworks such as React, Angular, or Vue.js.
3. Collaborative mindset to work seamlessly with back-end developers and cross-functional teams.
4. Strong understanding of responsive design principles for various devices and browsers.
5. Knowledge of UI/UX best practices and a keen eye for design aesthetics.
6. Familiarity with version control systems, such as Git.
7. Problem-solving skills and the ability to troubleshoot issues efficiently.
8. Awareness of web performance optimization techniques.
9. Excellent communication and teamwork abilities.
10. Continuous learning mindset to stay updated with the latest industry trends and technologies.