Oracle SCM Consultant

Tech Support Engineer Job Description Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. To meet the qualifications specified: 1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement. 2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application. Roles and Responsibilities Technical Expertise: Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. Customer Support: Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers. Documentation and Reporting: Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics. Quality Assurance: Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment. Tech Support Engineer Job Description Communication Skills: Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving: Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary. Compliance and Security: Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information. Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

We are seeking a talented and enthusiastic Flutter Developer with intermediate-level expertise to join our team. The ideal candidate will have experience in building cross-platform mobile applications and be proficient in API integration and state management. You will work on exciting projects, creating high-quality, responsive, and scalable mobile applications using Flutter.

Responsibilities:

• Mobile App Development:
• Build and maintain cross-platform mobile applications for iOS and Android using Flutter.
• Write clean, reusable, and maintainable code that adheres to Flutter best practices.
• API Integration:
• Integrate RESTful APIs seamlessly into Flutter applications.
• Handle asynchronous operations, data fetching, and error handling efficiently.
• Use tools like Postman or Swagger to test APIs before integration.
• State Management:
• Implement and manage application state using state management libraries like Provider, Riverpod, Bloc, or similar.
• Optimize app performance by efficiently managing state transitions and updates.
• UI/UX Development:
• Create visually appealing and responsive user interfaces based on designs provided (e.g., Figma, Sketch, or Adobe XD).
• Ensure consistent branding, theming, and animations for a smooth user experience.
• Debugging and Testing:
• Debug and troubleshoot issues across different devices and platforms.
• Write unit tests and integration tests to ensure app reliability.
• Collaboration:
• Work closely with backend developers, UI/UX designers, and project managers to deliver high-quality products.
• Participate in code reviews and team discussions to improve development processes.

Skills and Qualifications:

• Flutter Expertise:
• Experience in building and deploying mobile applications using Flutter and Dart.
• Knowledge of Flutter widgets, layouts, navigation, and animations.
• API Integration:
• Hands-on experience in integrating RESTful APIs and managing API responses (JSON).
• Knowledge of HTTP libraries like http or Dio.
• State Management:
• Experience with state management solutions such as Provider, Riverpod, Bloc, or GetX.
• UI/UX Skills:
• Ability to build pixel-perfect designs based on UI/UX wireframes.
• Experience in theming, dark mode, and responsive layouts.
• Proficient in Version Control:
• Familiarity with Git for version control and collaborative development.
• Good Understanding of the Mobile Development Lifecycle:
• Knowledge of deploying apps to Google Play Store and Apple App Store.

Nice-to-Have Skills:

• Knowledge of Firebase (Firestore, Authentication, Cloud Messaging).
• Experience with local storage solutions like SharedPreferences or Hive.
• Familiarity with CI/CD pipelines for Flutter apps.
• Basic understanding of backend technologies to collaborate better with backend teams.

Experience:

• 1-3 years of experience in Flutter development or a related role.

Candidate must have 4–7 years of experience in analytics / business analytics roles.

2. Candidate must have current or recent experience in a fast-growing startup environment.

3. Candidate must have hands-on experience with Python and SQL.

4. Candidate must have experience working with databases/APIs (Mongo, Presto, REST or similar).

5. Candidate must have experience building dashboards/visualizations (Tableau, Metabase or similar).

6. Candidate must be available for face-to-face interviews in Bangalore.

7. Candidate must have experience working closely with business, product, and operations teams.

8. Candidate from large MNCs and Big4 firms will not be considered for this role.

9. . Candidate must be currently based in Bangalore only (no relocation allowed

Job Description:

·      Database Design & Development:

• Design, develop, and optimize database structures, tables, views, stored procedures, and functions in MS SQL Server.
• Ensure data integrity, performance tuning, and security of database systems.
• Collaborate with development teams to design and implement database schemas based on application needs.

·      .NET Web API Development:

• Develop and maintain RESTful Web APIs using .NET Core MVC.
• Ensure APIs are secure, scalable, and optimized for performance.
• Collaborate with front-end developers and other stakeholders to integrate APIs with applications.

·      Data Management & Maintenance:

• Perform data migrations, backups, and recovery strategies.
• Monitor and troubleshoot database performance issues, query optimization, and implement best practices for indexing and partitioning.

·      Collaboration & Communication:

• Work closely with business analysts, project managers, and QA teams to understand requirements and deliver solutions.
• Participate in code reviews, provide constructive feedback, and adhere to development standards and best practices.

·      Documentation:

• Create and maintain technical documentation for database structures and APIs.
• 
  

Required Skills and Qualifications:

·      2-3 years of experience in MS SQL Server (2016 or later), including database design, writing complex queries, stored procedures, and performance tuning.

·      Strong experience in developing .NET Web APIs (using .NET Core MVC).

·      Proficiency in C# and understanding of RESTful API principles.

·      Strong experience in Entity Framework for data access.

·      Familiarity with SQL Profiler and other database performance monitoring tools.

·      Basic understanding of front-end technologies (HTML, JavaScript, etc.) is a plus.

·      Strong problem-solving skills, attention to detail, and ability to work independently and in a team environment.

·      

Preferred Qualifications:

·      Experience with Azure SQL Database or other cloud-based database solutions.

·      Understanding of Agile development methodologies.

Provide 24X7X365 NOC Support for Voice related issues

·       SMSC, SMPP, HTTP, HTTPS, SIGTRAN, SS7 experience

·       Knowledge and relevant experience on VPN and messaging nodes (SMSC, Bulk SMS, SMSR, SMS HUB)

·       Manage day to day operations of SMPP SS7 SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting

·       New clients interconnect and interconnection testing

·       Monitoring of all alarms/alerts/Performance from system and System health checklist for various nodes

·       Monitoring €“ Disk Space, log files, Dumps/logs purging, application up-time

·       Capacity management and reporting in case of possible breach of capacity

·       Answer customer emails/calls and provide timely & high level of service

·       Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events Head to Head testing/configuration with clients

·       Management reporting as per requirement Maintain a good understanding of all NOC processes and implement them appropriately

Skills

●      Telecom industry experience will be an added advantage.

●      Understanding of all selection methods and techniques

●      Average communicator

●      Well-organized

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If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build like we do, and if

You’re looking for a place that will challenge you to improve every day, then we think

that you’ll feel right at home with us 

Key responsibilities:



Prospect for potential new clients and turn this into increased business.



Cold call as appropriate within your market or geographic area to ensure a robust

pipeline of opportunities. Meet potential clients by growing, maintaining, and

leveraging your network.



Identify potential clients, and the decision makers within the client organization.



Research and build relationships with new clients.



Set up meetings between client decision makers and company’s practice

leaders/Principles.



Plan approaches and pitches. Work with team to develop proposals that speaks to the

client’s needs, concerns, and objectives.



Participate in pricing the solution/service.



Handle objections by clarifying, emphasizing agreements and working through

differences to a positive conclusion. Use a variety of styles to persuade or negotiate

appropriately.



Present an image that mirrors that of the client.Skills required:



Excellent verbal and written communication skills.



Energy, passion and a real drive to get ahead



Capable, quick, determined



Immaculate attention to detail



Team player



Startup mentality, high willingness to learn, and hardworking

Counseling the students over the study abroad options.

Handling enquiries and getting the enrollments done .

Achieving monthly sales targets, cold calling.

Work Schedule: 6 days a week (including weekends), any 1 fixed weekly off.

11am-7pm / 12pm - 8pm - Mon to Fri

10am to 7pm / 11am to 8pm - Sat n Sun

We are looking for a passionate hands-on technologist who has experience developing Python web applications with Django as a framework and has the expertise to integrate the same with a UI built using Angular JS. Basically someone, who has worked as a Full Stack Python Developer delivering web applications from end-to-end.

You will be working on our revolutionary and niche products developed for the Fintech domain. You will develop new software for web applications, perform research & development of new technologies, integrate with other systems, and maintain and support proposed web applications. All we are looking for is a person who must be a core developer at heart and able to write, review and fix source code and database issues as they arise. You must be : able to accept change in a dynamic environment and be able to adjust priorities, able to think outside the box, pragmatic, able to voice and effectively communicate opinions, great listeners and detail oriented.

Here’s an opportunity for you to be a part of a Fintech venture with completely disruptive visions like robo advisory and more.. Lets go one step further to see if you can fit in!

Responsibilities

• Write effective, scalable code
• Develop back-end components using REST API to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solution
• Assess and prioritized feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

• 2-3 years Work experience as a Full Stack Python Developer
• Expertise in Django and Angularjs
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field