Oracle Commerce Cloud Developer (OCC)

Designation: Campus Admin Officer

Department: Admin

Location: Mahape, Navi Mumbai

Experience Required: Min 1.5 – 2 years

Employment Type: Full-Time

Working Days & Timings

·     It is a 6-day working week.

Office timings:

·     Admin role: 8:00 AM to 6:00 PM

Job Summary

We are looking for a reliable and hands-on Campus Admin Officer to manage and maintain the

Electrical, Telecom & IT systems of our 120-employee office in Mahape, Navi Mumbai. The role

involves end-to-end responsibility for identifying and fixing electrical faults, desktops, printers,

intercom systems, LAN connections, and WiFi networks to ensure smooth daily operations with

minimal downtime.

Key Responsibilities

1. Electrical System Maintenance

 Diagnose and resolve electrical faults promptly to minimize downtime.

 Identifying and resolving issues with electrical appliances, office lights, fans, etc.

 Troubleshooting issues related to generators, UPS, power supply cabling, etc.

2. IT Systems Management

 Maintain desktops and laptops for employees.

 Maintain office LAN network and structured cabling.

 Coordinate with vendors for servicing, repairs, and consumables.

 Maintain inventory of IT peripherals and spare equipment.

3. Intercom & Communication Systems

 Maintain and troubleshoot internal intercom systems.

 Coordinate with service vendors for maintenance and repairs.

Required Qualifications & Skills

 1.5 -2 years of hands-on experience in maintaining Electrical & IT systems.

 Ability to communicate in English, Hindi or Marathi

 Basic knowledge of modems, routers, and switches.

 Good communication skills and ability to support non-technical users.

 Ability to work independently and manage day-to-day operations.

About Us :

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values :

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement :

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.

Role : Lead AI/Senior Engineer-AI

Location : Noida, Delhi/NCR

Experience : 5- 12 years

Education : BTech / BE / MCA / MSc Computer Science

Must Haves :

Conversational AI & NLU :

- Advanced proficiency with Dialogflow CX

- Intent classification, entity extraction, conversation flow design

- Experience building structured dialogue flows with routing logic CCAI platform familiarity

Agentic AI & Multi-Step Reasoning :

- Production experience with Google ADK (or LangChain/LangGraph equivalent)

- Multi-step reasoning and tool orchestration capability

- Tool-use patterns and function calling implementation

RAG Systems & Knowledge Management :

- Hands-on Vertex AI RAG Engine experience (or equivalent)

- Semantic search, chunking strategies, retrieval optimization

- Document processing pipelines (PDF parsing, chunking)

LLM/GenAI & Prompt Engineering :

- Production experience with Gemini models

- Advanced prompt engineering for customer support

- Langfuse experience for prompt management

Google Cloud Platform & Vertex AI :

- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)

- Cloud Functions and Cloud Run deployment experience

- BigQuery for conversation analytics

API Integration :

- Genesys Cloud CX integration experience

- REST API design and webhook implementation

- Enterprise authentication patterns (OAuth 2.0)

Good To Have :

Conversational AI & NLU :

- Multi-language support implementation (Spanish/English)

- Telephony integration (speech recognition, TTS, DTMF)

- Barge-in handling and voice optimization

Agentic AI :

- Agent state management and session persistence

- Advanced fallback strategies and error recovery

- Dynamic tool selection and evaluation

RAG Systems :

- Re-ranking and advanced retrieval quality metrics

- Query expansion and context-aware retrieval

- Corpus organization strategies

LLM/GenAI :

- Prompt versioning, A/B testing, iterative refinement

- Prompt injection mitigation strategies

- In-context learning, few-shot, chain-of-thought techniques

LLMOps & Observability :

- Vertex AI Evaluation Service experience

- Groundedness, relevance, coherence, safety metrics

- Trace-level debugging with Cloud Trace

- Centralized logging strategies

Google Cloud :

- Application Integration connectors

- VPC Service Controls and enterprise security

- Cloud Pub/Sub for event-driven systems

Enterprise Integration :

- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)

- Salesforce, SAP, ServiceNow integration patterns

- Context passage strategies for escalations

Architecture & System Design :

- Configuration-driven systems (Meta-Agent patterns)

- Microservices and containerization

- Scalable, multi-tenant system design

- Disaster recovery and failover strategies

Product Quality & KPIs :

- Customer support metrics expertise (CSAT, SSR, escalation rate)

- A/B testing and experimentation frameworks

- User feedback loop implementation

Deliverables :

- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions

- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations

- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation

- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)

- Prompt Management : System prompts, Langfuse setup, playbook governance, version control

- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations

- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management

- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation

- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations

- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention

- Graceful degradation and fallback mechanisms

• Strong B2B Tech Sales profiles
• Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
• Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
• Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Mandatory (Note 1) - Total experience should not be more than 7 Years.
• Mandatory (Note 2) - Overall Expected CTC should not be more than 15L

Preferred

• Preferred (Industry Fit) : Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).
• Preferred Companies (Competitors): Candidates from Solvei8, Zilingo, Centric Software, Gofrugal, Ginesys (or similar players in ERP/CAD/Manufacturing Saa

You will work as part of a dedicated consulting team, guided and mentored by experienced managers. Your primary responsibility will be to proactively generate leads and build strong client relationships for our unique product portfolio. Using consultative sales techniques, you will identify client needs and match them with tailored solutions. With comprehensive training and development, this role offers an accelerated career path to management and unlimited earning potential for ambitious professionals.

Key Responsibilities:

• Achieve and exceed budgeted sponsorship sales targets through telephone, email, and face-to-face engagement.
• Research, identify, and develop potential sponsorship and exhibitor opportunities for conferences.
• Build and maintain strong long-term relationships with existing and potential clients.
• Maintain accurate client records and update the company CRM system (Maximiser).
• Prepare invoices and ensure timely closure of agreements with sponsors and exhibitors.
• Support the development of promotional materials to showcase sales opportunities.
• Maintain awareness of conference timelines and sponsorship deadlines.
• Represent the company professionally at industry events, trade shows, and client meetings.
• Collaborate with trade/professional organizations to promote services.
• Delegate administrative tasks effectively to ensure focus on sales activities.

Core Competencies:

• Strong business development and closing skills.
• Commercial awareness and sound business acumen.
• Open-minded, proactive, and results-driven attitude.
• Familiarity with SPIN selling methodology (preferred).
• Prior experience in conferences and exhibitions (advantageous but not mandatory).

What We Offer:

• Direct interaction with top executives from Fortune 500 companies.
• Fast-track career growth with internal mobility and international opportunities.
• Comprehensive training to master the art of selling.
• Exposure to high-profile industry leaders in a dynamic, collaborative culture.
• Attractive earnings with performance-linked rewards.

This requires Night shift

Job Description:

- Experience with Java 4 to 8 years, Spring Boot, Microservices, Angular, Docker, and Kubernetes

Knowledge of multi-threading concepts, TCPIP, databases, and REST-based JSON APIs

- Experience with build and deployment tools: Maven, Git, JUnit

- Experience building and working with DevOps Toolchains (Github actions, Jenkins)

Experience with responsive UI development

Demonstrates great communication skills and initiative to solve problems and convey solutions to peers and product owners.

Experience with the scrum process

Experience with event-driven architecture.

Knowledge of UI testing and continuous integration

Working knowledge of TDD TDD mindset

- Pair Programming experience

Functional knowledge of the Accounts Payable domain is an added advantage.

• Overall 2+ years’ experience developing web applications
• Experience with
  • C#
  • NET Core
  • Entity Framework
  • At least one of the following two databases
    • Microsoft SQL Server
    • PostgreSQL Server
  • Docker
  • Google Cloud

• Hands on coding, systems analysis, design and delivery of projects assigned.
• Completes assigned projects in a timely manner.
• Keeps management informed of project progress and problems, particularly as to needed changes in schedule, resources, or product.
• Responds to problems in a timely, effective manner.

• Familiar with CI/CD pipeline
• Experience working with something other than the Microsoft stack (Python, Java, Scala, Go etc.)

What you need to have: