Who we are:
Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
We are looking for
We are looking for an innovative and mission-driven Director, Engineering to play a pivotal role in building the most critical engineering solutions for our business growth. This new role will be supporting the enterprise and Technology organization of business line.
The Director, Engineering works with the Product Owner to understand the business strategy and work together to define the roadmap of product feature development over the next couple of years. Along with that the key aspect is to ensure that the team is aligned to deliver these strategic initiatives which would encompass building data streams, data analytics and feature development across multiple projects in close partnership with our Product teams.
As a Director Engineering in Acqueon you will….
Responsive team player who can proactively contribute for building technical strategies for applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
- Lead a team of strong developers, working on large-scale, complex and cutting-edge systems and ensure that the team optimizes codes, while contributing to business goals and product strategies
- Chalk-out and implement the vision, technology roadmap and business goals
- Operate with scale and speed, amidst flux in the fast-paced environment and evaluate performances regularly and share and seek feedback
- Managing the development and delivery of complex features from design to production according to product requirements
- Work closely with Engineering Leaders, Managers; Product Management, Business Development and Operation teams, and enable them by providing scalable and high quality technology solutions at a rapid pace, estimate and plan projects in an agile environment
- Ensuring that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards
- Building a strong development team that can work independently and at the same time will collaborate with other international R&D teams
- Responsible to review Architecture and design technically robust, flexible and scalable solutions and deep understanding of technologies and architecture in a highly scalable and available set-up
- Expertise in highly transactional, large relational and complex systems
- Strong object oriented design skills, and an uncanny ability to design intuitive modules and class-level interfaces
- Superior management skills to manage multi-engineer projects and experience in delivering high quality projects on time
- Strong technical competence with a track record of individual technical accomplishments
As a Director in Acqueon you will need….
- An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred
- With 15+ years of experience in building and managing highly skilled development teams, and the ability to lead, coach and influence them
- Deep understanding in Java, Golang, SQL/NoSQL database, Elastic search, K8S and Docker
- Experience in developing scalable, concurrent, low-latency, fault tolerant systems
- Strong track record of leading and managing the delivery of software development projects, meeting key milestones and overcoming challenges
- Previous experience in working with other international R&D, product management and support teams
- Proven knowledge in both architecture and implementation-level software design of high-scale distributed systems
- Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
- Work closely with the Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery). Within the established architectural guidelines.
- Ability to manage, track and identify risks, bottlenecks and challenges ahead of time, and oversee technical coordination to resolve them
- Willingness to work in a fast paced, and driven team in a context-switching environment
- Should have experience with CDP platforms, NoSql platforms, java/python, AWS platform, ELT (connectors to fetch data, transform) additionally experience with Sagemaker, AI Modelling and Data Science would be a plus
Similar jobs
Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.
We're looking for a Full Stack Engineering Manager to join our Engineering Team. The Engineering Team forms the backbone of our core business. We build and iterate over our core platform that handles orders, payments, delivery promises, order tracking, logistics integrations to name a few. Our products are actively used by Fynd users, Operations, Delights, and Finance teams. Our team consists of generalist engineers who work on building REST APIs, Internal tools, and Infrastructure for all these users.
What will you do at Fynd?
- Determining project requirements and developing work schedules for the team.
- Managing and mentoring a team of 2-10 engineers, Delegating tasks, and achieving daily, weekly, and monthly goals.
- Build scalable and loosely coupled services to extend our platform
- Build bulletproof API integrations with third-party APIs for various use cases with the team.
- Evolve our Infrastructure and add a few more nines to our overall availability
- Have full autonomy and own your code, and decide on the technologies and tools to deliver as well operate large-scale applications on AWS
- Give back to the open-source community through contributions on code and blog posts
- This is a startup so everything can change as we experiment with more product improvements
- Write technical documentation
Some Specific Requirements
- Atleast 2+ years of Tech Lead Experience, 5+ years of Development Experience
- You have prior experience developing and working on consumer-facing web/app products
- Good understanding of Data Structures, Algorithms, and Operating Systems
- Hands-on experience in JavaScript / Python / Node.Js. Exceptions can be made if you’re really good at any other language with experience in building web-app based tech products
- Good knowledge of async programming using Callbacks, Promises, and Async/Await
- Experience in at least one of the following frameworks - Flask, Sanic, Fastapi would be plus
- Experience in at least one of the following frameworks - Express.js, Koa.js, Socket.io
- Hands-on experience with Frontend codebases using HTML, CSS, and AJAX. Plus knowledge of Frontend Frameworks and Experience in at least one of the following frameworks - React.Js, Angular, Vue.js.
- Deep knowledge of MongoDB, Redis, or MySQL
- Basic knowledge of event-based systems using Kafka or RabbitMQ
- You should have experience with deploying and scaling Microservices.
- You've worked with AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
- Deep Knowledge of Cloud-Native Application Architecture: Docker, Kubernetes, Microservices
What do we offer?
Growth
Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
Flex University: We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture
Community and Team building activities
Host weekly, quarterly and annual events/parties.
Wellness
Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance
We work 5 days from the office and we make sure people have everything they need:-
Free meals
Snacks, goodies & a lot of fun culture
- Backend development along with team management
- Hands on experience in product development
- Preferred candidates from Fintech and Banking sectors
- Exp in Python / Java slong with databases like MySQL, NoSQL, etc
- Knowledge of Agile methodology
We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things from scratch. We are looking to hire a Program Manager who can own verticals and lead functional teams within the company for execution. This is a high-impact, critical role to craft the future roadmap of the organization
Responsibilities:
- Lead implementation of orgn in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the org institute partnerships team, institute management and org inside sales team
- Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of outperformance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
- Self-starter with a high sense of ownership Comfortable to work with minimal supervision
- Hungry to learn and grow
- Passion to learn & be a better version of oneself; motivated to succeed
- Bias for action Have the temperament to experiment and execute in uncertainty
- Hustler Ability to generate resources to solve a problem
- Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs
- Mission-oriented
- Deeply care about delivering value and making an impact on customer's lives
- Startup experience is a must
Experience: 3+ years of extensive experience into .Net technologies.
Requirements:
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
- 5 years of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
Good communication and presentation skills.
Must have worked in
What You'll Do:
- Understand the upcoming development requirement of product in depth.
- Design product architecture as per vision, insights and concurred direction.
- Design and develop the APIs using Java, Spring, and Hibernate required for the product and expose them to be used by the front-end developers.
- Design the database and tables in MySQL/PostGreSQL/NoSQL (whichever is suitable for the need of the product) and guide the team to utilize them in the best possible way.
- Get involved in continuous maintenance of the product and get the bugs fixed in time.
- Coordinate the workflow between the UX Designers and front-end developers.
- Work on integrating flows with external tools - Segment, Branch, Clevertap.
Ideal Profile:
- Proficiency in Core Java & Spring framework.
- Expertise in Web Service technologies.
- Experience in building the architecture as per the product’s need.
- Experience in building REST APIs using Java/Spring.
- Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL.
- Experience in full life cycle development of a product (specifically mobile products) is a plus.
- Experience with Java/Spring-Boot, Hibernate Cloud Services, AWS.
- Experience with security principles and frameworks.
- Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools (primarily Git).
- Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Tomcat, SVN, Git, Postman/Newman.
- Should have worked in Agile methodologies.
- Good object-oriented and problem-solving skills.
- Strong communication skills along with the ability to work in a highly collaborative environment.
Excellent understanding of SDLC patching, releases and software development at scale.
Excellent knowledge of Git.
Excellent knowledge of Docker.
Good understanding of enterprise standards ond enterprise building principles,
In-depth knowledge in Windows OS
Knowledge of Linux os
Theoretical and practical skills in Web-environments based on .Net technologies, e.g. Ils,
Kestrel, .Net Core, C#.
Strong scripting skills in one or any combination of CMD Shell,Bash, PowerShell. Python.
Good understanding of the mechanisms of Web-environment architectures approaches.
Strong knowledge of cloud providers offering, Azure or AWS.
Good knowledge of a configuration management tools, Ansible, Chef, Salt stack, Puppet.
(Good to have)
Good knowledge of cloud infrastructure orchestration tools like kubemetes or cloud based orchestration.
Good knowledge in one or any combination of cloud infrastructure provisioning tools like
ARM Templates, Terraform, Pulumi.
In-depth knowledge in one or any combination of software delivery orchestration tools like Azure Pipelines, Jenkins Pipelines, Octopus Deploy, etc.
Strong practical knowledge of CI Tools, ie, Azure Devops, Jenkins Excellent knowledge of Continuous Integration and Delivery approaches
Good knowledge on integration of Code Quality tools like SonarQube, Application or Container Security tool like Vera Code, Checksum, Chekov, Trivy.
In-depth knowledge on Azure DevOps Build infrastructure setup, Azure DevOps
Administration and Access management
Responsibilities
- Translate designs and wireframes into high quality code
- Design, build, and maintain high performance, reusable, and reliable Java code
- Ensure the best possible performance, quality, and responsiveness of the application
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
Skills
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as “touch”
- Knowledge of the open-source Android ecosystem and the libraries available for common
tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence as per Business Objectives. Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.
The ideal candidate for this position will have at least 8
years of program management office (PMO) with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.
Responsibilities:
- Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
- Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
- Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
- Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
- Traceability: providing the function for managing documentation, project history and organizational knowledge.
- Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence
Skills
- Gathering data about project progress and producing reports
- Developing standards and processes
- Encouraging (or enforcing where necessary) the use of those standards and processes
- Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
- Managing dependencies across multiple projects across delivery team
Requirements
- MBA in Project/Operations/Systems/MIS or MCA Or equivalent
- 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
- Strong Process and Agile Project Methodologies knowledge for managing multiple projects
- Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
- Reporting on financial information such as Project Profitability, Claims and Invoicing
- Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
- Identify and analyze opportunities and make tactical/strategic recommendations
- Hands on project management approach that includes a proven track record of project/program execution
- Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR)
- Ability to quickly switch tasks, multi-task, be highly organized and detail oriented.
- Ability to adapt communication style to effectively work with multiple levels within an organization
- Experience preparing high visibility, executive level presentation materials