Java
Elastic Search
Amazon Web Services (AWS)Who we are:
Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
We are looking for
We are looking for an innovative and mission-driven Director, Engineering to play a pivotal role in building the most critical engineering solutions for our business growth. This new role will be supporting the enterprise and Technology organization of business line.
The Director, Engineering works with the Product Owner to understand the business strategy and work together to define the roadmap of product feature development over the next couple of years. Along with that the key aspect is to ensure that the team is aligned to deliver these strategic initiatives which would encompass building data streams, data analytics and feature development across multiple projects in close partnership with our Product teams.
As a Director Engineering in Acqueon you will….
Responsive team player who can proactively contribute for building technical strategies for applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
- Lead a team of strong developers, working on large-scale, complex and cutting-edge systems and ensure that the team optimizes codes, while contributing to business goals and product strategies
- Chalk-out and implement the vision, technology roadmap and business goals
- Operate with scale and speed, amidst flux in the fast-paced environment and evaluate performances regularly and share and seek feedback
- Managing the development and delivery of complex features from design to production according to product requirements
- Work closely with Engineering Leaders, Managers; Product Management, Business Development and Operation teams, and enable them by providing scalable and high quality technology solutions at a rapid pace, estimate and plan projects in an agile environment
- Ensuring that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards
- Building a strong development team that can work independently and at the same time will collaborate with other international R&D teams
- Responsible to review Architecture and design technically robust, flexible and scalable solutions and deep understanding of technologies and architecture in a highly scalable and available set-up
- Expertise in highly transactional, large relational and complex systems
- Strong object oriented design skills, and an uncanny ability to design intuitive modules and class-level interfaces
- Superior management skills to manage multi-engineer projects and experience in delivering high quality projects on time
- Strong technical competence with a track record of individual technical accomplishments
As a Director in Acqueon you will need….
- An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred
- With 15+ years of experience in building and managing highly skilled development teams, and the ability to lead, coach and influence them
- Deep understanding in Java, Golang, SQL/NoSQL database, Elastic search, K8S and Docker
- Experience in developing scalable, concurrent, low-latency, fault tolerant systems
- Strong track record of leading and managing the delivery of software development projects, meeting key milestones and overcoming challenges
- Previous experience in working with other international R&D, product management and support teams
- Proven knowledge in both architecture and implementation-level software design of high-scale distributed systems
- Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
- Work closely with the Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery). Within the established architectural guidelines.
- Ability to manage, track and identify risks, bottlenecks and challenges ahead of time, and oversee technical coordination to resolve them
- Willingness to work in a fast paced, and driven team in a context-switching environment
- Should have experience with CDP platforms, NoSql platforms, java/python, AWS platform, ELT (connectors to fetch data, transform) additionally experience with Sagemaker, AI Modelling and Data Science would be a plus
Shubham Vishwakarma
Full Stack Developer - Averlon
About Acqueon Technology
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About Us
Design is at the heart of everything we do. We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding. Across both, design has played a crucial role so far and it will continue to be one of the most important hires for interface. Hence you will be working directly with the CEO.
Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.
Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.
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- Branding - All design aspects of creating, evolving and maintaining the brand
- Conversation Design Principles - You will create and own the Conversation Design Principles, which will be used by the rest of the teams to design how our AI Assistant will converse.
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- Growth mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Think like an engineer, empathize like an end-user
- 4+ years of experience in SaaS Product Design
- Experience in owning Product and Branding as a Full Stack Designer
- Experience in owning Conversation Design Principles previously is a plus otherwise you are a native English speaker who has an eye for UX with words and worry the UI/UX as we know today will not exist soon :)
At interface, just like many other companies, we have made mistakes as we grow. But we have learnt from it and have gotten better. And we thank all of our employees who provided genuine feedback on the forums like Glassdoor. For others, it has become a punching bag of sorts specifically former employees who have had short tenures with us. If this bothers you, we understand. But people who typically work in startups understand this happens.
We recommend you reach out to any of our employees who have stayed with us over an extended period if you would like to get an unbiased view if necessary.
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Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
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The Company:
Virtual Engineering Services Pvt. Ltd. (VES) is the exclusive development center for VEST, Inc. USA. We engineer desktop and cloud apps, and enterprise platforms for VEST, Inc. to help create high quality, scalable, cost-effective solutions, and services for major global OEMs. More details, please visit our website : https://www.vestusa.com">https://www.vestusa.com
The Opportunity:
The Opportunity, as a Full Stack Developer, you'll be at the heart of our company - The Engineering Team. You will be the brain behind crafting, developing, testing, going live and maintaining the products. Will help the Quality Assurance Team by squashing those annoying bugs!
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Talented and supportive peers who value your contributions and drive your learning.
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Transparency: an open, honest, and direct communication with co-workers, seniors and even all our senior management is approachable.
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- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon