Operations Manager

Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.

Responsibilities

• Lead the full channel sales cycle, from partner identification to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across diverse regions and industries.
• Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Own and achieve revenue targets for specific partner regions or verticals.

Requirements

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
• Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
• Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
• Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Benefits

• Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Job Title: Customer Retention Manager

Company: ICICI Lombard 

Location: Navi Mumbai 

Industry: Insurance 

Experience: 0–2 Years 

Job Type: Full-Time 

About ICICI Lombard: 

ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.

Role Overview: 

We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.

Key Responsibilities:

- Engage with existing customers via phone calls to discuss policy renewals. 

- Explain product features and benefits to ensure continued customer interest. 

- Handle customer queries and resolve concerns in a timely and professional manner. 

- Maintain detailed records of customer interactions and follow-ups using CRM software. 

- Identify opportunities to upsell or cross-sell insurance products. 

- Achieve monthly targets for renewals and retention KPIs. 

- Work collaboratively with the sales and support teams to provide seamless service.

Required Skills and Qualifications:

- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred). 

- Strong communication and interpersonal skills. 

- Ability to convince and build rapport with customers over the phone. 

- Self-motivated and target-driven mindset. 

- Basic computer proficiency and familiarity with CRM systems.

Preferred Skills:

- Knowledge of general insurance products. 

- Prior experience in customer retention or tele-sales roles. 

- Fluency in English, Hindi, and/or regional languages.

Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 10AM-7pm

"FRESHER AND EXPERIENCED SALARY DIFFERS"

Role: Java Developer

Overall: 4 to 8 Years

Location: Chennai

Notice: Immediate to short joiners

Job Description:

We are looking for a skilled and enthusiastic Java Developer to join our team in Chennai. The ideal candidate should have strong hands-on experience in Java development with a focus on backend frameworks such as Spring Boot and Hibernate. If you’re passionate about clean code, scalable applications, and delivering robust software solutions—this is the role for you.

Key Responsibilities:

• Design, develop, test, and maintain backend applications using Java, Spring Boot, and Hibernate.
• Write efficient, scalable, and reusable code.
• Participate in design discussions, code reviews, and deliver high-quality software.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Troubleshoot, debug, and upgrade existing systems.
• Ensure best practices in software development and Agile methodologies.

Required Skills:

• Strong proficiency in Core Java (Java 8 or above).
• Hands-on experience with Spring Boot and Hibernate.
• Proficient in working with RESTful APIs and Web Services.
• Experience with SQL and relational databases (e.g., MySQL, PostgreSQL).
• Familiarity with version control tools like Git.
• Knowledge of software development lifecycle and Agile practices.

We are seeking a Data Engineer ( Snowflake, Bigquery, Redshift) to join our team. In this role, you will be responsible for the development and maintenance of fault-tolerant pipelines, including multiple database systems.

Responsibilities:

• Collaborate with engineering teams to create REST API-based pipelines for large-scale MarTech systems, optimizing for performance and reliability.
• Develop comprehensive data quality testing procedures to ensure the integrity and accuracy of data across all pipelines.
• Build scalable dbt models and configuration files, leveraging best practices for efficient data transformation and analysis.
• Partner with lead data engineers in designing scalable data models.
• Conduct thorough debugging and root cause analysis for complex data pipeline issues, implementing effective solutions and optimizations.
• Follow and adhere to group's standards such as SLAs, code styles, and deployment processes.
• Anticipate breaking changes to implement backwards compatibility strategies regarding API schema changesAssist the team in monitoring pipeline health via observability tools and metrics.
• Participate in refactoring efforts as platform application needs evolve over time.

Requirements:

• Bachelor's degree or higher in Computer Science, Engineering, Mathematics, or a related field.
• 3+ years of professional experience with a cloud database such as Snowflake, Bigquery, Redshift.
• +1 years of professional experience with dbt (cloud or core).
• Exposure to various data processing technologies such as OLAP and OLTP and their applications in real-world scenarios.
• Exposure to work cross-functionally with other teams such as Product, Customer Success, Platform Engineering.
• Familiarity with orchestration tools such as Dagster/Airflow.
• Familiarity with ETL/ELT tools such as dltHub/Meltano/Airbyte/Fivetran and DBT.
• High intermediate to advanced SQL skills (comfort with CTEs, window functions).
• Proficiency with Python and related libraries (e.g., pandas, sqlalchemy, psycopg2) for data manipulation, analysis, and automation.

Benefits:

• Work Location: Remote
• 5 days working​

You can apply directly through the link:https://zrec.in/e9578?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Position: Business Development Manager

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Location: Vijayawada, Andra Pradesh

Language: English

Salary: 5 LPA to 7.20 LPA

We are looking for a motivated and ambitious Business Development Manager to

expand our clientele. You will be responsible for applying different sales strategies and

work with dedication to increase sales. Your ultimate goal will be to drive sustainable

financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer

satisfaction

• The responsibilities of a Sales Manager Own recruiting, objectives setting,

coaching and performance monitoring of sales representatives.

• Prepare sales contracts ensuring adherence to law-established rules and

guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Digital and Technology Architecture

• Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
• Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
• Plans tasks and estimates for the required research and volume of activities to complete work
• Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
• Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
• Drive the team to ensure appropriate documentation is developed in support of value realization
• Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

• Ownership of overall Enterprise Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
• Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

• Ownership of overall Data Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
• Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Expereince : 2-4 yrs experience

• Experience in woocommerce customization
• Experience in theme and plugin customization
• Knowledge of Jquery & Javascript is an added advantage.
• Hands on experience with any E-commerce website will be an advantage

• Experience implementing large-scale ETL processes using Informatica PowerCenter.
• Design high-level ETL process and data flow from the source system to target databases.
• Strong experience with Oracle databases and strong SQL.
• Develop & unit test Informatica ETL processes for optimal performance utilizing best practices.
• Performance tune Informatica ETL mappings and report queries.
• Develop database objects like Stored Procedures, Functions, Packages, and Triggers using SQL and PL/SQL.
• Hands-on Experience in Unix.
• Experience in Informatica Cloud (IICS).
• Work with appropriate leads and review high-level ETL design, source to target data mapping document, and be the point of contact for any ETL-related questions.
• Good understanding of project life cycle, especially tasks within the ETL phase.
• Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment.
• Excellent communication and presentation skills.
• Effectively worked on the Onsite and Offshore work model.