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Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in computer science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
Nice to Have:
• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.
• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.
• Knowledge of scripting (Shell/Python) and basic networking is a plus.
• Familiarity with cloud environments (AWS/Azure) and monitoring tools.
Why Join Us?
• Be part of a team supporting mission-critical systems in real-time.
• Work in a high-energy, tech-driven environment.
• Opportunities to grow into domain/tech leadership roles.
• Competitive salary and benefits, health coverage, and employee wellness programs.
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Shift Timing: 10 AM to 6 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/
Location: Vijayawada, Andra Pradesh
Language: English
Salary: 5 LPA to 7.20 LPA
We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.
Requirements:
• Bachelor’s degree in business, marketing or related field.
• 4 - 8 Years of Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
Responsibilities:
• Develop a growth strategy focused both on financial gain and customer satisfaction
• The responsibilities of a Sales Manager Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
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- Good knowledge with any of the Cloud Platform like Azure.
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Marketing Lead (Customer Growth & Retention) - Y Combinator backed Shopify-like platform
About Merito :-
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Our Client :-
Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.
Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.
Key Responsibilities :-
- Responsible for forming and leading the customer growth team.
- Develop bespoke marketing strategies to enable exponential growth for Exly's creators.
- Develop a strong knowledge base of growth strategies that can be leveraged by the entire customer success team.
- Form partnerships with agencies who can lead marketing activities for Exly's creators.
- Organize educational growth webinars for Exly's creator community on how to scale / grow their business.
- Form and run a community for Exly's customers to enable cross-learning
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- 5+ yrs of experience in a start-up environment.
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- Experience in influencer marketing and brand partnerships.
- Ability to build and lead a high performing team.
- Good problem solving skills
What we offer :-
- Opportunity to work with highly talented, motivated and committed people
- Great learning opportunity in a fast paced ecosystem
- Opportunity to work on products that will shape industry's next generation offerings
- Opportunity to own products and observe impact of your work.
- Flexible yet result oriented work culture
- Ample growth opportunities
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To be a successful WordPress/HTML/Bootstrap developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.
WordPress Developer Responsibilities:
- Meeting with clients to discuss website design and function.
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- Creating the website architecture.
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WordPress Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
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- Good communication skills.











