Senior Quality Analyst

Job Title: Senior QA Engineer

About the Role

We are looking for a passionate Senior QA Engineer with 3–5 years of hands-on experience to help us deliver high-quality, scalable, and reliable products. You will take ownership of testing strategies, drive automation efforts, and ensure that every release meets world-class standards. This role blends hands-on testing with leadership responsibilities, giving you the opportunity to influence our QA practices and mentor junior engineers.

Key Responsibilities

• End-to-End Testing: Design and execute test plans for web, mobile, APIs, and backend services.
• Automation: Build and maintain automated test suites for regression, functional, and integration testing.
• Quality Advocacy: Collaborate with developers and product managers to embed quality across the development lifecycle.
• CI/CD Enablement: Integrate automated tests into CI/CD pipelines for faster and reliable releases.
• Defect Resolution: Identify, document, and track issues through resolution, ensuring root-cause fixes.
• Mentorship: Support and guide junior QA team members while fostering a culture of excellence.
• Continuous Improvement: Recommend and implement process improvements, new tools, and best practices.

Qualifications

• 3–5 years of QA engineering experience (manual + automation).
• Strong experience with automation frameworks (e.g., Selenium, Cypress, Playwright, Appium).
• Working knowledge of Java, Python, or JavaScript/TypeScript for automation scripting.
• Good understanding of REST API testing (Postman, REST Assured, etc.).
• Experience with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, CircleCI).
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerized systems (Docker, Kubernetes).
• Exposure to performance/load/security testing is a plus.
• Strong problem-solving skills, attention to detail, and ability to work in agile teams.

Why Join Us

• Be a key contributor in a growing engineering team with real impact.
• Work on cutting-edge products with modern tech stacks.
• Competitive salary, benefits, and opportunities for growth.
• Culture that encourages ownership, learning, and innovation.

We are looking for a highly skilled and experienced QA Engineer to join our team. The ideal candidate will have a strong background in manual and API testing for full-stack web applications, with a minimum of 3 years of professional experience. You should be detail-oriented, have a passion for quality, and possess excellent problem-solving skills.

Responsibilities

• Manual Testing: Perform comprehensive manual testing of full-stack web applications, including functional, usability, and regression testing.
• API Testing: Conduct thorough REST API testing using tools such as Postman, cURL, or other relevant tools.
• Authentication & Authorization: Test various authentication types (e.g., OAuth, JWT, API keys) and authorization flows to ensure secure and correct access.
• Data Validation: Validate data in both JSON and XML formats to ensure accuracy and integrity.
• Database Testing: Perform database-level testing to verify data storage, retrieval, and manipulation.
• SaaS and Integrations: Explore and test integrations with various SaaS products, including Webhooks.
• Advanced Web Concepts: Possess knowledge of and be able to test features involving GraphQL, WebSockets, Cookies, Local Storage, and user login sessions.
• Communication: Communicate effectively and professionally with clients in the US, Australia, and the UK on a daily basis.

Required Qualifications

• Minimum of 3+ years of experience in a Quality Assurance role.
• Mandatory experience in REST API testing.
• Proficiency with API testing tools like Postman or cURL.
• Solid understanding of different authentication types.
• Strong knowledge of JSON and XML data structures.
• Experience with database testing and SQL.
• Familiarity with common web concepts such as Webhooks, GraphQL, WebSockets, Cookies, and Local Storage.
• Excellent verbal and written communication skills.

Desired Skills (Optional but a plus)

• Experience with automated testing frameworks.
• Familiarity with CI/CD pipelines.
• Knowledge of performance and security testing.

• 4-8 years of experience in Functional testing with good foundation in technical expertise
• Experience in the Capital Markets domain is MUST
• Exposure to API testing tools like SoapUI and Postman
• Well versed with SQL
• Hands on experience in debugging issues using Unix commands
• Basic understanding of XML and JSON structures
• Knowledge of FitNesse is good to have
• Should be early joinee.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Location: Ahmedabad (Temporary WFH)

Designation: QA Engineer

Experience: Fresher to 3 Years

Salary: As per market standards

Responsibilities

1-Should have played a vital role in Setting up Automation Frameworks, Processes, and Standards.

2-Expert proficiency in automation scripting using Java or other scripting languages.

3-Experience in using automation tools like Selenium/Webdriver, Sikuli, Junit/JMeter, etc.

4-Good expertise in System, Regression, Smoke, Sanity, Ad-Hoc, Browser Compatibility, and Interface testing.

5-Prepare test case for Functional, Non-Functional, Integration and Usability, UI.

6-Experienced with a defect and bug tracking tools like Bugzilla, JIRA, etc.

7-Hands on experience in Test Planning, Test designing, and Test Execution, Defect Tracking & Defect Reporting.

8-Experience working in an agile development environment and scrum methodologies.

9- Involvement in setting up Test Environments, Requirements Management, Requirement Analysis.

10-Good understanding of database.

11-Should have experience in API testing.

12- Should have knowledge of payment gateway testing.

13- Good Knowledge of Performance Testing, Regression Testing, DataBase testing, Android Testing.

Qualifications

Education: B.E/B.Tech BCA/MCA

About The Role

CapitalNow.in technical team is seeking a hands-onQA Engineer with a noted experience on Manual Mobile Application, API Testing  and has the knowledge on Database.. The technical team is responsible for developing the supported mobile application and web app for customers and a control panel for the marketing team involved in CapitalNow.in.

Responsibilities

• Involved in Product discussions and discussions on impact analysis.
• Writing Test cases and Test scenarios for the application and passing QA for regular updates.
• Daily sanity checks to ensure that the product is working as expected.
• Assured quality, security and compliance requirements are met for supported technology domains.
• Leads modules and as an escalation point, provides guidance and direction to less experienced staff in resolution of highly complex technical problems..

Essential Qualifications

• Have at least 3 years of hands-on working experience in Quality Analysis.
• Have 1+ years of experience in Database Queries (mySQL or similar).
• Have in depth knowledge on writing Test Cases and Test Scenarios.
• Have experience on writing complex queries using MySQL.
• Having knowledge on JIRA or similar tracking tools.
• Experience working in large projects with ability to multitask.
• Strong analytical, communication and interpersonal skills.

Desired Qualifications

• Having experience working in the Financial Services domain (good if it's in capital markets) is an added advantage.
• Immediate joiner is most preferable.