Operation Manager

1. Work on event planning, design, and production while managing all project delivery elements

within time limits

2. Liaise with clients to identify their needs and to ensure customer satisfaction

3. Conduct market research, gather information, and negotiate contracts prior to closing any events

4. Propose ideas to improve provided services and event quality

5. Organize facilities and manage all events’ details such as decor, catering, entertainment,

transportation, location, invitee list, special guests, equipment, promotional material, etc.

Client Servicing Manager

Location: Goregaon, Mumbai

Experience: 3–8 Years

Employment Type: Full-Time

Industry: Event Management

Job Summary

We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.

The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.

Key Responsibilities

• Act as the primary point of contact for clients and build strong, long-term relationships.
• Understand client requirements, briefs and objectives.
• Coordinate with internal teams, vendors and stakeholders for smooth event execution.
• Manage client expectations and provide appropriate solutions and alternatives.
• Ensure timely and successful delivery of events as per client requirements.
• Prepare regular account status reports and conduct post-event evaluations.
• Identify opportunities for account growth, upselling and cross-selling.
• Handle client concerns and resolve issues effectively.
• Maintain high levels of client satisfaction.
• Stay updated on event industry trends and provide relevant insights.
• Manage multiple projects simultaneously while meeting deadlines and quality expectations.

Candidate Requirements

• 3–8 years of experience in Client Servicing / Account Management.
• Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
• Strong client relationship and stakeholder management skills.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation and coordination skills.
• Ability to manage multiple projects and work under pressure.
• Strong problem-solving and organizational abilities.
• Good knowledge of MS Office and CRM software.
• Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
• Candidates based in Mumbai preferred.

AM:PM is a short form vertical video news platform for Gen Z and millennials. Daily video newspaper at 7:30am. Eleven beats. Every story runs both sides, fact checked.

Editorial decides what gets published. You make sure the organisation runs so it happens on time, every day.

What you do

• Run day to day operations across the org, so every team has what it needs to work without friction
• Plan shift rosters, manage leaves and attendance, and arrange backup when someone does not turn up
• Onboard new joinees across teams, get their systems, access, and paperwork ready from day one
• Keep track of how many stories are in progress and how many are done, and flag to the senior editor early if the day is running short
• Check in on the night desk through the night to confirm the shift is staffed and on schedule
• Run the morning handover so the day team knows what got published and what is pending

What you need

• 2 to 4 years in operations, production coordination, or office and admin management
• Has done this at an early stage company or a newsroom, where the job has no fixed boundaries
• Available for night checks, with the bulk of the role in regular hours
• Good with people, able to follow up firmly without being difficult
• Organised, reliable, and calm when things go wrong

Hiring: Operations Manager – GV India

Location: Hyderabad, India | On-site

Experience: 12+ Years

Reporting To: CEO

We are looking for a highly disciplined and execution-focused Operations Manager to lead the India office and oversee the day-to-day functioning of multiple departments.

The ideal candidate should have strong experience in operations leadership, cross-functional team management, project execution, process discipline, and global stakeholder coordination.

Key Responsibilities

• Oversee day-to-day operations across all departments

• Manage department leads across Design, Procurement, Project Management, Finance Coordination, and Admin/Support

• Set priorities, monitor deliverables, and ensure timely execution

• Hold teams accountable for deadlines, quality, productivity, and responsiveness

• Act as the primary escalation point for operational issues

• Resolve cross-functional conflicts and remove execution bottlenecks

• Reallocate resources based on workload and business priorities

• Drive collaboration between Design, Procurement, and Project Management teams

• Ensure smooth alignment between design, costing, and execution

• Enforce SOPs, workflows, documentation, reporting, and process standards

• Coordinate effectively with USA/Canada teams and ensure global directives are executed in India

• Monitor team productivity, identify inefficiencies, and improve operational performance

• Ensure proper usage of ERP, tracking systems, Google Drive, and internal processes

• Provide regular updates to the CEO on progress, risks, delays, and operational issues

• Oversee administrative and support functions

• Validate reported progress against actual execution

• Track dependencies, pending approvals, and inputs required from global teams

• Maintain structured reporting and provide actionable insights to management

Required Experience & Skills

• 12+ years of experience in Operations, Project Management, or leadership roles

• Proven experience managing multi-department teams

• Experience working with global teams preferred

• Background in design, manufacturing, or procurement is an advantage

• Strong leadership and accountability

• Excellent communication and problem-solving skills

• High attention to detail and process discipline

• Strong ability to manage multiple priorities

• Strong ownership and execution mindset

• Ability to bring structure and clarity to complex environments

• Comfortable working in a fast-paced, global environment

What We’re Looking For

We are looking for a leader who is execution-driven, process-oriented, accountable, and comfortable managing multiple functions simultaneously.

The candidate should be capable of acting as the central point of execution between the India team and global leadership, ensuring that priorities are translated into structured and timely outcomes.

Location: Hyderabad

About LIV LIF

LIV LIF is an ice cream brand focused on creating enjoyable, engaging, and memorable customer experiences. We are expanding our presence across corporate events, including events hosted by leading MNCs and Fortune companies.

We are looking for energetic and customer-friendly individuals to represent the LIV LIF brand at these events.

Role Overview

As an Event Sales & Stall Operations Associate, you will be responsible for managing the LIV LIF ice cream stall during corporate events and ensuring a smooth and engaging experience for customers.

Key Responsibilities

• Set up and organize the LIV LIF ice cream stall before the event.
• Manage the stall throughout the event and ensure smooth operations.
• Serve ice cream to customers in a friendly and professional manner.
• Interact with customers and create a positive brand experience.
• Promote LIV LIF products and encourage customer engagement.
• Handle basic sales and order-related activities at the stall.
• Maintain cleanliness, hygiene, and presentation of the stall.
• Monitor product availability and inform the concerned team when replenishment is required.
• Assist with packing up and closing the stall after the event.
• Coordinate with the event and LIV LIF team to ensure smooth execution.
• Represent the LIV LIF brand professionally at all corporate events.

Candidate Requirements

• Good communication and interpersonal skills.
• Friendly, energetic, and customer-oriented personality.
• Comfortable interacting with corporate employees and event attendees.
• Ability to work at event venues for extended hours when required.
• Responsible, punctual, and well-presented.
• Ability to work as part of a team.
• Prior experience in sales, hospitality, events, food & beverage, or customer service will be an advantage.
• Freshers are welcome to apply.

Transportation

Transportation and event-related vehicle arrangements will be managed by LIV LIF.

What You Can Expect

• Opportunity to represent a growing ice cream brand at premium corporate events.
• Exposure to MNCs and Fortune-company events.
• Hands-on experience in customer engagement, sales, and event operations.
• Opportunity to work in a dynamic and fast-paced environment.

Ideal Candidate

We are looking for someone who is confident, presentable, enthusiastic, customer-friendly, and comfortable taking ownership of stall operations during events.

Interested candidates can share their CV/contact details with the hiring team.

Manage the executive’s calendar, appointments, meetings, and schedules.

Coordinate internal and external meetings and maintain meeting calendars.

Prepare presentations, reports, documents, and MIS as required.

Handle emails, correspondence, and follow-ups on behalf of management.

Coordinate with internal departments, clients, vendors, and external stakeholders.

Maintain confidential documents and business information.

Arrange travel, accommodation, and other logistics when required.

Prepare meeting agendas, minutes, and track action items.

Follow up with teams to ensure timely completion of assigned tasks.

Maintain records, files, and important documents.

Support management in day-to-day administrative and operational activities.

Handle multiple priorities and ensure deadlines are met.

Location: Bengaluru

Work Mode: Work from Office 4 days WFO and 1 Day Remote

Timigs : 12-8 PM

Experience: 4–7 years

Department: Marketing

About LeadSquared

LeadSquared is a leading SaaS CRM and marketing automation platform helping businesses across industries streamline their sales, marketing, and customer engagement processes. With a strong presence across India and global markets, we work with thousands of businesses to help them acquire, engage, and retain customers at scale.

We are looking for a Lead – BTL Marketing who can own and execute high-impact offline marketing initiatives that strengthen our brand presence, engage our target audience, and contribute directly to pipeline generation.

Role Overview

As the Lead – BTL Marketing, you will be responsible for planning, executing, and measuring LeadSquared's BTL marketing initiatives across events, conferences, industry forums, partner activations, customer meets, roadshows, and other offline channels.

This role requires someone who can think strategically while being hands-on with execution, manage multiple stakeholders and agencies, and build marketing programs that deliver measurable business outcomes.

Key Responsibilities:

BTL Strategy & Planning

• Develop and execute the annual BTL marketing strategy aligned with business, brand, and revenue objectives.
• Identify relevant industry events, conferences, exhibitions, forums, and offline opportunities for LeadSquared.
• Build quarterly and annual BTL calendars across target industries, geographies, and customer segments.
• Identify opportunities to leverage events and offline activations for brand building, demand generation, and pipeline creation.

Events & Activations

• Own end-to-end execution of events, conferences, exhibitions, customer meets, roundtables, roadshows, and other BTL initiatives.
• Manage everything from event ideation and venue selection to branding, logistics, vendor coordination, on-ground execution, and post-event activities.
• Create innovative on-ground experiences and activations that drive engagement and strengthen LeadSquared's brand recall.
• Work closely with sales teams to ensure effective lead capture, qualification, and follow-up from every activation.
• Develop event-specific messaging, collateral, booth experiences, engagement activities, and audience journeys.

Demand Generation & Pipeline

• Design BTL programs with clear lead generation and revenue objectives.
• Partner with sales teams to identify priority accounts, industries, and territories for offline campaigns.
• Develop mechanisms to capture, qualify, route, and track leads generated through events and activations.
• Track event-sourced opportunities and pipeline contribution.
• Analyse ROI and continuously optimise the BTL mix based on performance.

Vendor & Agency Management

• Identify, evaluate, and manage event agencies, vendors, production partners, venues, and other external stakeholders.
• Negotiate commercial terms and ensure effective utilisation of marketing budgets.
• Maintain strong vendor relationships while ensuring quality, timelines, and cost efficiency.
• Manage multiple vendors simultaneously during large-scale events and activations.

Cross-functional Collaboration

• Work closely with Sales, Product Marketing, Content, Design, Partnerships, Customer Success, and other teams to build integrated campaigns.
• Collaborate with the sales leadership team to align BTL activities with business priorities.
• Coordinate with internal stakeholders to ensure timely delivery of event assets, communication, logistics, and follow-ups.
• Ensure seamless handoff of leads from marketing to sales.

Reporting & Optimisation

• Define KPIs for every BTL initiative and maintain regular performance reporting.
• Track metrics such as registrations, attendance, engagement, MQLs, SQLs, opportunities, pipeline, CAC, and ROI.
• Conduct post-event analysis and document learnings.
• Recommend improvements to optimise future events and offline campaigns.

What We're Looking For

• 5–8 years of experience in BTL marketing, field marketing, event marketing, experiential marketing, or demand generation.
• Strong experience in managing B2B events, conferences, exhibitions, roundtables, roadshows, and offline activations.
• Experience working with sales teams and using events/BTL as a demand-generation channel.
• Strong vendor and agency management skills.
• Excellent project management and execution capabilities.
• Strong commercial acumen with experience managing marketing budgets.
• Ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Strong communication, stakeholder management, and negotiation skills.
• Data-driven mindset with the ability to measure marketing impact and ROI.
• Willingness to travel as required for events and activations.

Good to Have

• Experience in B2B SaaS, technology, CRM, MarTech, FinTech, BFSI, EdTech, or other enterprise-focused businesses.
• Experience working with a national or regional event calendar.
• Experience managing large-scale conferences and industry events.
• Understanding of ABM, demand generation, and integrated marketing campaigns.
• Existing relationships with event agencies, vendors, and industry forums.

Why LeadSquared?

• Work with a fast-growing SaaS company with a strong presence in India and global markets.
• Own high-visibility marketing programs with direct business impact.
• Work closely with senior stakeholders across Marketing and Sales.
• Opportunity to build and scale LeadSquared's offline marketing engine.
• Be part of a high-energy, execution-focused marketing team.

 Role : Executive Assistant

Location : Pune - Hadapsar

Experience : 0 to 4 years ( Fresher with good communication can apply)

Job Role & Responsibilities :

•      Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis.

•      Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc.

•      Receiving calls, taking messages, screening & prioritizing calls & mails.

•      Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director.

•      Preparing, editing & compiling agendas, minutes, correspondences & presentations.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director.

•      Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office.

•      Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments. 

•      Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director.

•      Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      EA has to work for 09 hours in a day according to the assigned shift.

•      C/off will be availed in case EA has worked on his/her week off for the said week. It should avail within thirty days and it should not be clubbed with weekly off.

•      EA will get only one weekly off once in a week, it may be any one day in a week (Monday to Sunday).

•      Management has reserved all the rights to take decision time to time if required.

About the Company

KGeN is building a Verified Distribution Protocol for AI, DeFi, and gaming, enabling companies to reach verified users and build high-trust digital ecosystems. The platform supports millions of users across 60+ countries and helps organizations scale user acquisition, engagement, and loyalty programs.

Role Overview

We are looking for an HR Operations professional who can help build and streamline HR systems, processes, and employee experience as the company scales globally.

This role will work closely with leadership to ensure efficient HR operations, employee lifecycle management, and process automation.

Key Responsibilities

HR Operations

• Manage the end-to-end employee lifecycle (onboarding to exit).
• Maintain and update employee records, documentation, and HRIS systems.
• Ensure HR compliance, policies, and documentation are maintained.

Employee Experience

• Act as the first point of contact for employee queries related to HR processes.
• Support employee engagement initiatives and HR programs.

Process & Automation

• Improve HR workflows, documentation, and operational processes.
• Work with internal teams to build automation-first HR operations.

HR Analytics & Reporting

• Track and maintain HR metrics, reports, and workforce data.
• Support leadership with HR dashboards and insights.

What We Are Looking For

• 2–5 years of experience in HR Operations / HR Generalist roles
• Experience managing employee lifecycle processes
• Exposure to HRIS systems, HR documentation, and compliance
• Strong organizational and communication skills
• Comfortable working in fast-paced startup environments

 Nice to Have

• Experience working in startup or high-growth environments
• Exposure to automation tools or HR analytics

Quick Commerce & E-commerce Executive

About the Role

We are looking for a Quick Commerce & E-commerce Executive to manage day-to-day operations across our online sales channels, including quick commerce platforms, marketplaces, and D2C operations. The ideal candidate should be detail-oriented, proactive, and comfortable managing inventory, order flow, and platform coordination.

Key Responsibilities

• Manage product listings and operations across quick commerce and e-commerce platforms
• Coordinate inventory planning and stock updates across channels
• Monitor order flow, fulfillment, and dispatch timelines
• Schedule and track FBA and marketplace shipments
• Coordinate with warehouse, logistics, and platform partners
• Track stock levels and prevent inventory stock-outs
• Monitor returns, cancellations, and operational issues
• Ensure smooth backend operations across all sales channels
• Generate and maintain operational reports as required

Requirements

• 1–3 years of experience in e-commerce, marketplace, or quick commerce operations
• Experience working with platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, or similar
• Familiarity with Shopify, Shiprocket, marketplace portals, and FBA operations
• Understanding of inventory management and order fulfillment processes
• Strong attention to detail and organizational skills
• Ability to coordinate with multiple stakeholders and solve operational issues
• D2C or consumer brand experience preferred

What We're Looking For

• Strong ownership mindset
• Excellent execution and follow-through
• Problem-solving attitude
• Ability to work in a fast-paced environment
• Willingness to learn and grow with the company

Location

Full-time, in-office role near Kudlu Gate Metro Station, Bangalore.