business development Executive

Job Title: Customer Retention Manager

Company: ICICI Lombard 

Location: Navi Mumbai 

Industry: Insurance 

Experience: 0–2 Years 

Job Type: Full-Time 

About ICICI Lombard: 

ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.

Role Overview: 

We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.

Key Responsibilities:

- Engage with existing customers via phone calls to discuss policy renewals. 

- Explain product features and benefits to ensure continued customer interest. 

- Handle customer queries and resolve concerns in a timely and professional manner. 

- Maintain detailed records of customer interactions and follow-ups using CRM software. 

- Identify opportunities to upsell or cross-sell insurance products. 

- Achieve monthly targets for renewals and retention KPIs. 

- Work collaboratively with the sales and support teams to provide seamless service.

Required Skills and Qualifications:

- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred). 

- Strong communication and interpersonal skills. 

- Ability to convince and build rapport with customers over the phone. 

- Self-motivated and target-driven mindset. 

- Basic computer proficiency and familiarity with CRM systems.

Preferred Skills:

- Knowledge of general insurance products. 

- Prior experience in customer retention or tele-sales roles. 

- Fluency in English, Hindi, and/or regional languages.

Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 10AM-7pm

"FRESHER AND EXPERIENCED SALARY DIFFERS"

Qualifications & Experience: -

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
• 2+ years providing customer-facing technical support (ITOM applications).
• Good Communication Skills.

To be successful in this role, we need someone who has:

• Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
• Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
• Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
• Strong troubleshooting/root cause isolation skills
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concepts.
• Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
• Excellent communication skills (verbal and written).

Preferred: - 

• Solid understanding of object-oriented programming skills (Java strongly preferred)
• A fundamental understanding of ITOM, CMDB and ITIL business process. 
• Experience providing web development support is highly desirable.
• Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
• Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
• Previous experience in software development(or) software consulting.
• Experience supporting and troubleshooting infrastructure level issues.

Responsibilities: 

This role involves a Salesforce Lightning Developer joining the global team to take responsibility for enhancing and implementing the Salesforce system across the retail and investment management business in banking clients. 

 Key Responsibilities: 

- Implement regional and global requirements from the business, using best practices to increase adoption. 

- Integrate Salesforce with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm. 

- Work closely with different teams, taking a hands-on role in the design and development of new features. 

- Ensure that enhancements and solutions are in line with the firm's vision. 

Required Skills and Qualifications: 

- Strong hands-on experience with Salesforce, preferably in Salesforce Lightning in the financial industry. 

- Proficient in APEX, HTML, JavaScript, and CSS. 

- Experience deploying rapid prototyping to quickly envision challenges and credibly propose solutions to complex issues. 

- Basic knowledge of integrating Salesforce with third-party vendors, API integration, and RESTful services. 

- Strong skills in programming, reports, dashboards, and workflows. 

- Good knowledge of databases, including SQL and SOQL. 

- Familiarity with DevOps best practices, including version control, CICD tools, and Salesforce DX. 

- Understanding of the full development lifecycle, including Agile methodologies. 

- Proficient in writing Apex test classes and scripts. 

- Strong written and verbal communication skills. 

Talented C++ Developer who has experience in design, development, debugging of multi-threaded large scale application with good understanding in data structures on Linux packaging, functional testing and deployment automation very good with problem solving.

Key responsibilities :

1. Understand fundamental design principles and best practices for developing backend servers and web applications
2. Gather requirements, scope functionality, estimate and translate those requirements into solutions
3. Implement and integrate software features as per requirements
4. Deliver across the entire app life cycle
5. Work in a product creation project and/or technology project with implementation or integration responsibilities
6. Improve an existing code base, if required, and ability to read source code to understand data flow and origin
7. Design effective data storage for the task at hand and know how to optimize query performance along the way
8. Follow an agile methodology of development and delivery
9. Strictly adhere to coding standards and internal practices; must be able to conduct review code
10. Mentor and possibly lead junior developers
11. Contribute towards innovation
12. Performance optimization of apps
13. Explain technologies and solutions to technical and non-technical stakeholders
14. Diagnose bugs and other issues in products
15. Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Must have / Good to have:

1. 5-7years' experience with C++ development and relevant 3+yrs in modern version 11/14/17 would be a plus. 
2. Design and implementation of high-availability, and performance applications on Linux environment
3. Advanced knowledge of C/C++, Object Oriented Design, STL
4. Good with multithreading and data structures
5. Develop back-end components to improve responsiveness and overall performance
6. Familiarity with database design, integration with applications and python packaging.
7. Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations
8. Familiarity with functional testing and deployment automation frameworks
9. Experience in development for 3-4 production ready application using C++ as programming language
10. Experience in writing unit test cases including positive and negative test cases
11. Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity)
12. Experience with Agile and DevOps methodology
13. Very good problem-solving skills
14. Experience with Web technologies is a plus. 

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We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Location:- Indore

Role:- Node Js 

Experience:- 1 to 3 Year

Responsibilities:-

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions {may include databases, key-value stores, blob stores, etc.}

• Strong proficiency with JavaScript {or CoffeeScript depending on your technology stack}
• Knowledge of Node.js and frameworks available for it {such as Express, StrongLoop, etc depending on your technology stack}
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding fundamental design principles behind a scalable application
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests

Bluetick Softech Private Limited 

Location :- First floor samachar bhawan behind Dainik bhaskar Office Press complex AB road, Indore

Job Title: Odoo Developer
Job Type: Full Time
Job Location: India- Bangalore/Pune
Reporting To: Manager ERP Solutions/Director Cloud Engineering
Work Hours: 9 hours (Indian Shift)

Main Duties and Responsibilities:

The candidate will be responsible for interacting with internal and external customers, gather requirements, map it to the system design solution if required, discuss it with Functional consultant and deploy/implement it and post implementation support.

Qualifications:

BSc Computer Science, Electronics, MSc/MCA, PGDCA or any equivalent degree

Experience – 1- 3 Years

Skills:

Functional Skills:

• Good understanding of ERP Process and system
• Candidates should have hands-on experience in implementing Odoo Sh preferably, Odoo Online, Enterprise, Odoo Community Edition or experience in implementing any other ERP Software.
• Good Knowledge on the following: Purchase Process (Procure 2 Pay), Sales Process(Order 2 Cash), CRM , Accounting, Manufacturing

Technical Skills:

• Must knowledge on core Python programming concepts, Django framework, JavaScripts
• Good knowledge on SQL, PostgreSQL
• Good knowledge on ORM methods, Xml, Jquery/JS
• Good to have knowledge on Odoo Framework, Installing Odoo, Customize modules, create modules.

Personal Qualities and Behavior traits:

1- Be a good team worker demonstrating loyalty and commitment to the organization and team members.

  
2- Good organizational skills and excellent attention to details Interact with individuals to provide needed information

• Good written and verbal communication skills.
• Aptitude for learning new concepts, technologies and understanding them to utilize in a customer facing/service environment.
• Should be able to work in a team environment and independently.
  
  Performance Goals
  1- Able to handle multiple assignments simultaneously.
  2- Ensures timely response to client and internal peers.