business development Executive

About the Role

We are seeking motivated DevOps Interns to join our team remotely for a 3-month internship. This internship provides hands-on experience with cloud platforms, CI/CD pipelines, and automation tools. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.

Responsibilities

• Assist in setting up and managing CI/CD pipelines.
• Work with cloud infrastructure (AWS, Azure, or Google Cloud).
• Support deployment, monitoring, and scaling of applications.
• Automate routine operational tasks using scripts and tools.
• Collaborate with developers to improve build and release processes.
• Help maintain system reliability, security, and performance.
• Document workflows, configurations, and best practices.

Requirements

• Basic understanding of Linux/Unix systems and shell scripting.
• Familiarity with version control (Git/GitHub).
• Knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI, or similar).
• Exposure to containerization tools like Docker (Kubernetes knowledge is a plus).
• Understanding of cloud services (AWS, Azure, or GCP preferred).
• Problem-solving skills and willingness to learn quickly.
• Ability to work independently in a remote setup.

What You’ll Gain

• Real-world exposure to DevOps tools and workflows.
• Mentorship and guidance from experienced engineers.
• Completion Certificate after the internship.
• Letter of Recommendation based on performance.
• Opportunity to strengthen your resume and portfolio.

Internship Details

• Duration: 3 months
• Location: Remote (Work from Home)
• Stipend: Unpaid
• Perks: Completion Certificate + Letter of Recommendation

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Job Description:

• Drive end-to-end automation from GitHub/GitLab/BitBucket to Deployment,

Observability and Enabling the SRE activities

• Guide operations support (setup, configuration, management, troubleshooting) of

digital platforms and applications

• Solid understanding of DevSecOps Workflows that support CI, CS, CD, CM, CT.

• Deploy, configure, and manage SaaS and PaaS cloud platform and applications

• Provide Level 1 (OS, patching) and Level 2 (app server instance troubleshooting)

• DevOps programming: writing scripts, building operations/server instance/app/DB

monitoring tools Set up / manage continuous build and dev project management

environment: JenkinX/GitHub Actions/Tekton, Git, Jira Designing secure networks,

systems, and application architectures

• Collaborating with cross-functional teams to ensure secure product development

• Disaster recovery, network forensics analysis, and pen-testing solutions

• Planning, researching, and developing security policies, standards, and procedures

• Awareness training of the workforce on information security standards, policies, and

best practices

• Installation and use of firewalls, data encryption and other security products and

procedures

• Maturity in understanding compliance, policy and cloud governance and ability to

identify and execute automation.

• At Wesco, we discuss more about solutions than problems. We celebrate innovation

and creativity.

1. Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
2. Collaborate with functional teams to gather and document requirements for customizations and integrations.
3. Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
4. Develop and maintain technical documentation, including design documents, specifications, and test plans.
5. Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
6. Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements

Job Description

[Job Overview]:

● Perform role of MDG senior functional consultant SAP S/4 Hana ABAP skills will

also be good

● [Primary Skills]: SAP MDG domain in scope - Business Partner and Material

Expertise in any std master data domains like material, Business partner

Customer & supplier.

● Functional configuration of MDG like change request, BRF+ workflow

development, data model enhancements, MDGFPM config, etc Support domain

data replication process.

● Facilitate MDG data load and distribution. Understanding of the impact of the

enterprise on decisions made in MDG.

● Minimum 2 full lifecycle implementations in on Business partner Customer and

supplier and Material master domain.

● Hands-on experience in extending the data models, custom entities, and

attributes.

● Good to have knowledge of earlier versions of MDG and S/4 HANA Responsible

to interact with Business and to gather business requirements and accumulate

information.

● Good analytical skills, strong interpersonal and communication skills.

[Good to have Skills]:

JLPT N3 or N2 certified SAP S/4 Hana ABAP skills or debugging skills

[Responsibilities and Duties]:

● Actively engage with the client team by participating in the business process

discussions, understand the current processes, pain points and new

requirements to design an effective solution in S/4HANA.

● Lead the functional / technical consultants in ensuring successful delivery of the

SAP Solution and ensure deliverables for MDG are successfully handed over for

the closure of the project.

● Identify and escalate issues and risks within project structure as soon as

discovered and not just when the delivery is due

● Prepare Key user & End user training and workshop materials and conduct the

meetings Ensure documentation of all key project deliverables and execute

smooth transition plan to the Application maintenance team

● Support Effort Estimation, Solution Standardizing, conduct Training, Mentoring

and Coaching junior team members Strong client facing experience, Analytical

mind-set with a strong eagerness to learn and able to translate requirements into

designs and code / configuration

● Demonstrates excellent communication skills, both oral and written Open to work

in shifts and flexible to support during weekends / holidays in case of urgency

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1.Job ID-EMJA0120PS

1. Primary skill:

• Must have experience developing in Java latest version (least version is 8)
• Must have experience in design and development using Micro service architecture
• Solid knowledge in OOP concepts, and design principles/patterns for developing scalable applications
• Must have experience developing Spring Bootapplications
• Must have experience developing database access layer using Spring Data JPA/Hibernates
• Must have experience in developing REST Servicesusing Spring
• Good working experience in development of event driven systems using any framework
• Must have experience with any RDBMS and at least one NoSQL database preferably PostgresSQL and Mongo DB
• Must have experience writing unit and integration tests using Junit
• Must have experience using mock frameworks like Mockito, WireMock
• Must have experience using Git
• Must have experience with CI / CD
• Basic hands-on experience in one of the cloud provider (AWS/Azure) or at least docker and Kubernetes
• Familiarity with build tools Maven or Gradle
• Added advantage with experience of Reactive and Functional Programming  

1. Secondary skill:

• Develop Java webservices and components according to a detailed design document.
• Build efficient, reusable and reliable Java code per industry best practices.
• Follow TDD approach and ensure unit-test coverage meets quality requirements.
• Develop Integration tests to ensure coding adheres to acceptance criteria and verify end-to-end behavior of the system.
• Ensure best possible performance, quality and responsiveness of application

1. Years of Experience: 11-12 Years
2. Location: Remote
3. Position-1
4. Budget- Max 40 LPA
5. NP- Immediate

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems and alleviate conflicts or escalate tactifully
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team

• Market research using suitable tools and processes to identify potential clients.
• Lead generation and closure as per weekly/monthly sales/revenue target.
• Rigorous follow up for new business opportunities and setting up meetings.
• Work closely with Subject Matter Expert for developing strategy of business.
• File weekly promotion and business activities report as per company norms
• Overseeing the development of assigned accounts.
• Conduct research to identify new markets and customer needs.
• Keep records of sales revenue, invoices, etc.
• Build long term relationship with new and existing clients.
• Create awareness and usage of company's products by the customers with high impact communication with effective / proper usage of given marketing inputs.
• Regularly provide feedback to the company on competitors activities.
• Internal / external stake holder management
• Key Account Management