ERP Engineering Supervisor

About Medvarsity

Medvarsity is a leader in healthcare education, specializing in upskilling professionals with innovative digital learning solutions. We are expanding our Inside Sales team to help drive growth and support our learners.

Key Responsibilities

• Handle inbound and outbound sales calls with prospective and existing customers.
• Engage in tele sales activities to promote Medvarsitys healthcare courses and products.
• Achieve monthly and quarterly sales targets set by the management.
• Maintain strong follow-up with leads through calls, emails, and messages.
• Understand customer requirements, provide product information, and guide them through enrollment.
• Learn about new courses and healthcare related educational products to effectively communicate with clients.
• Update daily sales reports and customer details in the CRM system.
• Collaborate with the marketing team for effective lead management.

Required Skills & Attributes

• Excellent spoken communication skills in both English and Hindi.
• Ability and willingness to engage in outbound (cold calling) and inbound sales calls.
• Quick learner and receptive to training in healthcare education products.
• Confident, persuasive, and target-oriented approach.
• Basic computer and CRM software skills.
• Resilience to handle objections and turn prospects into enrollments.

Qualifications

• Graduation in any discipline (preferred, not mandatory for exceptional communicators).
• Prior experience in inside sales, tele sales, or customer service is a plus. Freshers showing strong communication are welcome
• EdTech industry or similar kind of B2C sales would be preferable.

• Strong experience in Core Java, Multi-Threading, data structures (List/Map/Set) and unit testing
• with (Junit, Mockito)
•  Strong experience with Spring Framework (Spring MVC, Spring REST, Spring Data), ORM
• frameworks (JPA, Hibernate) and RDBMS (Oracle/MySQL/Postgres)
•  Strong experience in applying Object-Oriented design principles and Design Patterns
•  Good knowledge of Multi-Tier architecture, Micro Services architecture and Service Oriented
• Architecture 
•  Exposure to AWS Cloud, NoSQL Database (Mongo, Cassandra), Message Broker (Active
• MQ/RabbitMQ/Apache Kafka) and Big Data Technologies (Hadoop/Hive/Spark)
•  Additionally, must possess capability to review code, produce technical specification document
• and knowledge of code quality tools (PMD/FindBugs/Sonar)

Greetings !!!

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing project partner all over PAN India.

Designation :  Senior Database Administrator/Lead

Company- TSG Global Services Pvt Ltd

Client -  (CMM 5 Level)

Position –Permanent

Job Location – Jhansi

Experience- Min 5 Years

Notice Period: Immediate To 30 Days

Accommodation @ Jhansi is free & Transportation will reimburse.

Career options:  https://www.unisoltsg.com/career.php">https://www.unisoltsg.com/career.php

Skills:

DBA should have:

• Excellent problem-solving and analytical skills
• Good communication, teamwork skills
• familiarity with the main data manipulation languages and the principles of database design the ability to work to tight deadlines under pressure
• Good organizational skills flexibility and adaptability
• The ability to create and maintain strong working relationships with colleagues and client business awareness and understanding of business requirements of IT 
• a willingness to keep up to date with developments in new technology
• a commitment to continuing professional development (CPD)
• an understanding of information legislation, such as the Data Protection Act.

Tools:

• MySQL, MSSQL, PostgreSQL, Oracle Database, DevOps, ESM Tools.(Any)
• Visual Studio Code (Optional)

• Responding to escalated customer issues from L1 Customer Support Specialists.
• Excellent communication skills, especially related to relaying information between technical and non-technical parties
• Working closely with support and Level 3 teams.
• Building a deep technical knowledge of our product capabilities for both the front and back end.
• Escalating issues when required according to defined escalation paths.
• Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
• Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
• Work continuously to document product and technical knowledge.
• Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

Notice period : immediate to 30 Days

• Server Monitoring
• Deployments
• Collecting information about the reported issues
• Ensuring whether all the information has been logged in the ticketing system or not
• Must be able to follow and execute instructions specified in user guides, emails to run, monitor and trouble shoot
• Must be able and willing to document activities, procedures
• Must have trouble shooting skills and have knowledge on Antivirus, Firewall, Gateway
• Should be ready to work for extended shifts, if
• Good customer management skills bundled with good communication skills
• Databases: concepts and ability to use DB tools such as psql,
• Good Understanding of Oracle, weblogic, Linux/ Unix Terminology and able to execute commands
• Internet Technologies : Tomcat/ apache concepts, basic html, etc
• Able to use MS- Excel, Power Point

• Handling recruitment cycle for both technical as well as non-technical roles
• Understanding the hiring requirements from various hiring managers
• Sourcing potential candidates through various platforms, efficiently
• Screening the profiles based on the requirement specified
• Evaluating applications and screening candidates via calls or emails
• Scheduling interviews for shortlisted candidates with the concerned business units
• Following-up and ensuring that the offer letter/ appointment letter is released to the selected candidates on-time
• Following-up on collecting relevant and necessary documents from the candidates who are shortlisted
• Ensuring that the shortlisted candidates are on-boarded on-time and the hiring requirement is closed
• Acting as a point of contact for the shortlisted candidates and building professional candidate relationships during the selection process
• Working closely with internal stakeholders such as internal teams and external stakeholders such as vendors
• Maintaining and updating recruitment database and reporting the same to the management in regular intervals

Desired Candidate Profile

• Graduation is a must
• 2 – 4 years of relevant work experience in the entire recruitment cycle
• Knowledge and work experience in recruiting for both technical as well as non-technical roles
• Ability to multi-task and exceptional ability to source, screen and interview candidates
• Excellent communicating, listening and negotiating skills