Office Assistant

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

About One Impression

One Impression is one of the world’s largest influencer marketing platforms, working with 300+ global brands like Unilever, Nestle, and Amazon to connect with a diverse creator network. Our platform empowers brands and creators to collaborate seamlessly and scale their reach. To capture a significant share of global media ad spend, One Impression is quickly becoming the industry’s go-to influencer marketing platform.

Key Responsibilities:

• Develop and Own Product Roadmaps: Define and manage product roadmaps, prioritizing increments based on inputs from external and internal stakeholders.
• End-to-End Feature Launch Ownership: Plan, scope, and ensure high-quality delivery of increments with complete ownership of end-to-end feature launches.
• Cross-functional collaboration: Work with Sales, Design, and Engineering to develop feature-level specifications (PRDs) inclusive of UX/UI design, then validate assumptions, prototypes, and designs directly with existing or prospective customers.
• Sprint Execution: Participate in regular sprint ceremonies to oversee the execution of planned features.
• Issue Resolution: Resolve issues by closely monitoring product issues and escalating as required.
• Product Marketing Partnership: Partner with Product Marketing on launches and sales collateral, and other technical information required to support internal onboarding and outbound marketing and sales activities.
• Customer Success Collaboration: Work with Customer Success and Sales to account for and co-own NPS and C-SAT scores.
• Data Analysis and Decision-Making: Perform detailed data analysis and structured decision-making to inform product development.
• Customer Feedback Integration: Interact with customer-facing teams (e.g., Sales, Customer Success, Account Management) to obtain customer feedback and structure it to arrive at informed decisions.
• Feature Adoption Analysis: Collect and analyze data for feature adoption, drawing insights to enable better adoption.
• Ecosystem Analysis and Benchmarking: Perform ecosystem analysis and benchmarking to ensure our product is industry-leading and innovative.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA is a plus.
• 4+ years of experience as a Product Manager, in a Start-up or marketplaces .
• Strong understanding of user-centered design principles and best practices.
• Experience with gamification techniques in product design.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Proficiency in product management tools and software.

Pivelabs, an AI-powered SaaS startup for the global digital marketing industry, is seeking a passionate Marketing Specialist. This role involves owning and executing growth initiatives by identifying and scaling alternative acquisition channels to drive awareness, sign-ups, and revenue.

The Marketing Specialist will be responsible for understanding target audiences and implementing marketing strategies across various digital channels.

The ideal candidate will possess 2+ years of digital marketing experience, specifically in cold email outreach, influencer collaborations, directory listings, newsletters and executing partnerships. Experience with paid ads and SEO is also beneficial. This role involves managing and coordinating budgets, planning calendars, assets, materials, and approvals. A strong understanding of marketing principles, coupled with communication skills and a passion for delivering best-in-class digital marketing, is essential.

How will you make an impact?

• Develop and execute outbound marketing campaigns against targeted audiences from execution to campaign analysis.
• Facilitate teams' campaign operations and workflow deadlines, deliverables and processes to ensure successful and on-time campaign execution.
• Support the Marketing team by monitoring KPIs (such as website traffic, top-of-funnel conversions, ad performance, and revenue) and informing on findings
• Perform analysis of key business metrics to evaluate success and growth opportunities

Key Responsibilities - Assisting

• Affiliate & Referral Programs
• Content Collaborations & Partnerships
• Outbound Campaigns
• Email & LinkedIn Outreach
• Community Engagement & Events
• Partnerships (Exploratory/Optional)

What You’ll Bring

• Completed a degree in Marketing, Business, Communications, or a related field.
• 2+ years of experience in growth, marketing operations, or partnerships (startup/SaaS experience preferred).
• Strong execution skills — you can take an idea from draft to live campaign quickly.
• Experience with affiliates, influencer campaigns, or referral marketing.
• Comfort with outbound tools (LinkedIn automation, email outreach, attribution tracking).
• Excellent communication and relationship-building skills.
• Analytical mindset to measure and optimise campaign performance.
• Job Title: Digital Marketing Specialist Intern
• offline/Remote with Compensation: $300 per month

Why Join Us

• Be part of a lean, high-impact team where your work directly fuels growth.
• Full ownership of execution across channels.
• Work on innovative marketing strategies for a fast-growing global SaaS product.
• Opportunity to experiment, learn, and scale what works.

Required Skills:

"Overall 5-9 years of experience

Experience of working in Agile projects and aware of key Agile concepts

Good Problem solving and communication skills

Team player, hard working and innovative in his approach

Having stretch mindset and eagerness to learn/adopt new frameworks.

Expertise in Java 8 version or later

Hands on coding experience in Core Java ,Java, J2ee

Should have experience in Spring Boot

Should have good experience in Hibernate, Spring DATA JPA

Experience in RestFull Web services and microservices

Hands on knowledge in JMS and messaging Queues

Hands on Knowledge in Open API spec / swagger 2.0

Hands on knowledge in writing unit test cases using java test framework (Junits, Mockito)

Strong Ability to troubleshoot vulenerabilities and sonar issues and remediate with appropriate sonar rules compliant solution.

Should have hands on experience in SDLC

Should have an excellent client interaction background with Smart, Innovative, Enthusiastic, Proactive

Nice to Have

------------

Knowledge in kafka integeration

knowledge in OCP4 configs and deployment

Knowledge on secret Vaulting

Experience working in Agile project

• Knowledge on CI/CD process.

We are looking for a result-driven BDM to be responsible for monitoring and supervising a team of consultants to achieve the organization's objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the the sales.

Sales Lead Requirements:

• A bachelor's or associate's degree in marketing, sales, or a related

field may be advantageous.

• Experience in sales is necessary.

• Strong sales ability, business acumen, and commercial awareness.

• Excellent communication, interpersonal, and customer service

skills.

• Strong leadership abilities.

• Good time management, strategic planning, and organizational skills.

Position: Team Leader

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Hybrid)

Company: JNJ Technologies & Services

Location: Vijayawada, Hyderabad

Language: English & Hindi

HR Manager - Renowned NGO (Pune)

- We are looking for a well-rounded HR Manager to lead the HR partnership across the 20+ project units.

- You will drive the initiatives/interventions towards culture building, talent management and learning and development for 200+ employees.

Roles & Responsibilities :

- Recruitment ; Manage the recruitment, selection process, succession planning, budgeting, employer branding etc. as per the national expansion requirements.

- Employee lifecycle management ; Manage cyclical HR programs (onboarding to exit) around goal setting, performance management, compensation planning, employment engagement surveys, payroll, employee relations etc.

- HR Systems and Processes ; Develop and monitor overall HR strategies, systems, tactics and procedures as per the growing organisational needs.

- Learning and Development ; Identify the training gaps between the current and future requirements of the organisational roles and fill them. Accordingly, plan role wise training and group training.

- HRIS ; Maintain HR related dashboards and provide insights towards organizational efficiencies. Report to management and provide decision support through HR metrics.

- Compliances ; Maintaining all legal compliances under labour laws of Prevention of Sexual Harassment, Provident Fund, PT and ESIC.

- Organisational expansion ; Setting up of standard HR practices, building and replicating the culture, change management, OD interventions etc across all centres.

Who are we looking for :

- MBA/Masters in Human resource preferred 6 to 8 years of experience in HR, people programs, staffing, or other people management roles in a fast-paced growing organization

- You are a self-starter; you are comfortable working in ambiguity; and you can also work independently with little to minimal supervision

- You are comfortable working with large sets of data and can formulate them clearly into a report or a presentation.

- You have outstanding interpersonal and influencing skills with demonstrated ability to develop relationships and influence at multiple levels within the organization

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Requirements:

• Bachelor’s degree in business, marketing, or related field.
• Experience in sales, marketing, or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Computer Engineering Graduates interested in IT Management consulting, Implementing & customer success management.

We, consult, Implement, and support, Manage Engine IT Management Tools from ZOHO Corporation. These tools help Enterprises Manage IT in their Enterprise, to manage Devices, Servers & networks, IT helpdesk, Assets, with about 70+ tools that are Industry best. https://www.manageengine.com/products.html">https://www.manageengine.com/products.html  
Job Desctiption 

• Learning will be by self based on  provided Online links, u-tubes , literature etc. Senior personnel would be available for some guidance.
• They would then be consulting with customers ( typically Govt., PSU,SME and corporates in Delhi NCR) to showcase how these solutions could enhance productivity, performance, security of businesses
• Aid implementation of the solutions at client site
• Ensure client comfort and ease of use of deployed solutions
• Compare and upsell complementary solutions to those already existing at client locations
• NO CODING will be required in the job profile