Office Assistant

Role: Senior Technical Consultant

Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)

Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance

Company:

Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.

Job Description

Opportunity Summary:

We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.

What would you do?

· Customer Engagement & Solutioning

o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.

o Translate complex technical details into language understandable by both technical and non-technical stakeholders.

o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.

· Technical Implementation & Integration

o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.

o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.

o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.

o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.

· Cross-Functional Collaboration

o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.

o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.

o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.

· Documentation & Process Discipline

o Maintain detailed technical documentation and logs of customer work.

o Track time and deliverables accurately using internal project management and time-tracking tools.

o Follow established PS methodology and internal QA/SDLC standards.

What are we looking for?

· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.

· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.

· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).

Primary Skills:

The candidate must possess the following primary skills:

Core Engineering & Development

· Strong proficiency in scripting and automation (Python, PowerShell, etc.)

· Solid experience with APIs, integrations, and data pipelines

· Ability to design and implement scalable, reusable solutions

Enterprise Search (Hands-On)

· Practical experience with:

· Indexing pipelines and ingestion workflows

· Metadata modeling and enrichment strategies

· Relevance tuning and search optimization

· Ability to diagnose issues related to:

o Missing content

o Poor ranking

o Incorrect search results

AI & Copilot Troubleshooting (Critical Skill)

· Hands-on experience or strong capability to troubleshoot:

· Microsoft Copilot / AI search issues

· Data grounding problems (AI not finding the right content)

· Permissions and access-related issues

· Microsoft Graph / Search indexing gaps

· Strong understanding of:

o Retrieval-Augmented Generation (RAG) concepts (high level)

o How AI depends on data quality, structure, and access

Enterprise Platform Experience

· Hands-on experience with one or more:

· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)

· Salesforce, ServiceNow, or similar enterprise systems

· Understanding of authentication (SSO, OAuth) and access models

Advanced Troubleshooting & Problem Solving

· Ability to diagnose cross-system issues (AI + search + data source)

· Strong root cause analysis skills across:

o Data

o Integration

o Platform configuration

Delivery & Ownership

· Ability to work independently on deployments and complex issues

· Experience in customer-facing or delivery environments

· Capability to guide/mentor junior engineers

Soft Skills

· Fast learner capable of mastering complex products and customer environments quickly

· Self-starter who can manage multiple projects with minimal supervision

· Team-oriented mindset with strong empathy for customers and colleagues

· Passionate about connecting enterprise data with AI to drive intelligent outcomes

· Exceptional troubleshooting and analytical abilities

· Passionate about delivering an amazing customer experience

· Able to have a change of mind, and able to change the minds of others

· Writes clearly and concisely

· Capable of working without a company office, with a fully remote team

Growth Skills

· Possesses a good work ethic; a self-starter with a desire to grow

· Always looking for better ways to get the job done

Work Schedule

· As Mentioned above.

· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

About BA Insight

Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.

Job Title: Intern - Video Editor

Experience Required: 6 months to 1 Years

Location: Gurgaon

Type: Full-time

Roles and Responsibilities

● Edit engaging travel videos including destination promos, itineraries, hotel and holiday

ads, Reels, Shorts, and influencer-led content

● Work with content and marketing teams to turn raw footage into high-impact, story-driven

videos

● Shoot supplementary footage using smartphone or DSLR when required (B-rolls, voice

clips, walk-throughs)

● Edit videos in multiple formats (9:16, 1:1, 16:9) for platforms like YouTube, Instagram,

and Facebook

● Add text overlays, maps, transitions, music, and basic motion graphics to enhance

storytelling

● Perform colour correction and colour grading for all final outputs

● Maintain brand tone, visual consistency, and quality standards

● Organise project files and manage edit timelines efficiently

● Stay updated with short-form video trends across social platforms

● Use AI-based image and video tools for storytelling and digital content

● Collaborate effectively in a fast-paced environment with strong communication and time

management skills

WeMakeScholars is a data-driven platform in the space of International Education. Students from around the world have used our portal to find higher education opportunities overseas. We specifically help Indian students in sorting their education loan for abroad studies by working with the biggest banks in India like SBI, ICICI, BOB, etc.

Role: Full-stack development for our Product https://www.wemakescholars.com/">https://www.wemakescholars.com/ 

Technologies we use: LAMP with Yii framework

Why should you join us?

- We are a 6 years old start-up with a quite small tech team. Hence, you will have a lot to learn.

- We are growing really quickly with more than 5 lac users every month and have a team size of 65 members as on today.

- We do offer ESOP along with salary if you are well on our expectations.

- We like people who love to learn and grow. We equally contribute to your learning by allowing you enough time to participate in online courses or sessions.

- 24 paid leaves in a year. Work from home option available occasionally.

I think we gave you a lot of reasons to join our team.

**Please apply only if you are well versed in LAMP stack. We do not accept applications from freshers, you should have worked in an organization for at least 6 months before applying.

About POSHN

POSHN is a dynamic India-based ag-fintech venture founded in 2020 and supported by leading marquee financial institutions. We are on a mission to organize and digitally transform the global agri-supply chain market. By applying first principles thinking, we are re-imagining solutions with a tech-product-first mindset. The agri-supply chain space is gigantic, complex, and has been largely unorganized. At POSHN, we are taking the hassle out of it by creating a platform that empowers our products and facilitates a better, efficient, and seamless experience between stakeholders.

About the Team

Our core team consists of alumni from BITS Pilani, IIM, and XLRI, each with a decade-long experience in supply chain, technology, and product development. Previously, we have built several highly impactful tech-product startups from the ground up.

About the Role: Full Stack Engineer

We are looking for a talented and motivated Full Stack Developer with 2-4 years of experience to join our team. In this role, you will work closely with our team to define the product roadmap and take ownership of the web development stack. You will have the flexibility to innovate and implement new solutions that enhance our platform, working alongside UX, data engineering, and other key stakeholders.

Key Responsibilities

• Full Stack Development: Design, build, and configure applications to meet business processes and application requirements. You will work across the frontend and backend, ensuring seamless integration and functionality.

• Frontend Engineering: Convert designs into smooth, user-friendly interfaces. Analyze UI/UX designs and suggest the best approaches for implementation.

• Backend Engineering: Build scalable backend systems using microservices architecture. Optimize database models, queries, and ensure high availability and performance.

• Requirements Gathering: Capture and clearly articulate technical requirements by working closely with stakeholders and end customers. Prioritize tasks to meet business objectives.

• Code Quality: Write testable, scalable, and efficient code. Lead code reviews and ensure that software quality standards are met.

• Solution Implementation: Take ownership of assigned products, ensuring timely and efficient delivery. Carry out solution testing, including root-cause analysis, and suggest logical alternatives when needed.

Career Experience

• Experience: 2-4 years of experience in full stack development, including significant contributions to at least three web development projects.

• Technical Expertise: Proficient in frontend frameworks (VueJS, ReactJS, or AngularJS) and backend technologies (NodeJS, Go, or Python).

• Microservices Architecture: Experience building scalable backend microservices architecture.

• Database Management: Expertise in SQL, NoSQL, and database optimization.

• Agile Methodologies: Familiar with agile development practices, including coding standards, documentation, unit testing, and version control using Git.

Bonus Points/Nice to Have

• E-commerce/Supply Chain Experience: Any experience or knowledge in the e-commerce or supply chain industry.

About You

• Creative and Innovative: You enjoy designing and building complex software systems and are not afraid to experiment and try new approaches.

• Ownership: You take responsibility for your work and are committed to delivering high-quality solutions.

• Continuous Learner: You are curious and eager to stay updated with the latest technologies and industry trends.

• Analytical Mind: You have a keen eye for detail and are capable of turning ideas into working applications that deliver real value to customers.

Benefits

• Competitive Salary and ESOPs: Rewarding you for your best work.

• Generous Leave: We believe in work-life balance.

• Exciting Startup Environment: Be a key member of a startup transforming the agri-supply chain industry.

• Collaborative Culture: Work in an open, fun, and supportive environment.

• Training & Development: Grow in the areas that interest you most.

How to Apply

If you are interested for this role, kindly apply on the same. This JD merges the best elements from both descriptions, tailored for a Full Stack Developer role with 2-4 years of experience. Let me know if you need any further adjustments!

Company Overview 

Universal Transit is a leading auto transport company offering AI-powered car shipping solutions across the United States. Our services include nationwide car shipping, utilizing advanced technology to optimize the shipping process for efficiency, cost-effectiveness, and customer satisfaction. We provide seamless online booking, real-time shipment tracking, and comprehensive auto dispatch services. Universal Transit is committed to exceptional customer service and leveraging industry expertise to meet the unique needs of our clients. Our mission is to revolutionize the auto transport industry through innovative technology and unparalleled service. 

Position Summary 

We are seeking a dedicated Auto Transport Logistics Coordinator (Dispatcher) to join our dynamic team. The ideal candidate will possess strong analytical, mathematical, and logical thinking skills, and be capable of working under pressure. This role involves managing loads, planning routes, and communicating effectively with various stakeholders. We will provide comprehensive training, so prior experience in logistics or auto transport is not required. Applicants should be well-equipped (high-speed internet, a working device with two screens) to work remotely and have excellent English proficiency (at least B2 level). 

Job Title: Auto Transport Logistics Coordinator (Dispatcher). 

Location: Remote (initially for 2-3 months), then onsite Bangalore, India. 

Working Hours: 5 days a week, Monday to Saturday, 8:00 AM - 5:00 PM (New York Time), with a 1-hour lunch break. Off on Sundays and one additional day per week as per the rotating schedule. 

Salary: The base salary is $600 plus bonus. After two months, the base salary will increase to $800, with the potential to earn up to $1,200 through Performance-Based Incentives. 

We are looking for candidates to join our team starting on April at 8:00 AM EST (New York Time). 

Key Responsibilities - 

• Load Management: 
• Locate and secure loads for transport using various load boards and internal systems. 
• Evaluate and select the best loads based on profitability, route efficiency, and driver availability. 

• Route Planning: 
• Plan and optimize routes for drivers to ensure timely and cost-effective deliveries. 
• Monitor and adjust routes as necessary to accommodate changes or issues. 

• Coordination and Communication: 
• Communicate with pickup and delivery locations to confirm schedules and ensure smooth operations. 
• Act as a liaison between drivers and brokers to coordinate load details and resolve any issues. 

• Paperwork and Documentation: 
• Prepare and manage all necessary paperwork for each transport, including bills of lading, shipping orders, and delivery receipts. 
• Ensure all documentation is accurate and up to date in the system. 

• Order Creation and Management: 
• Enter orders into internal and external systems. 
• Track and manage orders throughout the transport process to ensure timely completion. 

• Problem Resolution: 
• Address and resolve any issues that arise during the transport process, including delays, cancellations, and customer complaints. 
• Provide solutions and alternatives to minimize disruptions and maintain customer satisfaction. 

• Compliance and Safety: 
• Ensure all transport operations comply with relevant regulations and safety standards. 
• Stay updated on industry regulations and company policies. 

Qualifications and Skills 

• High school diploma or equivalent, additional logistics or transportation-related training is a plus. 
• Strong organizational and multitasking abilities. 
• Excellent communication and interpersonal skills in English. 
• Problem-solving skills and the ability to make quick decisions under pressure. 
• Attention to detail and accuracy in paperwork and documentation. 
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams). 

Key Qualities: 

• Attention to Detail: Must be meticulous in managing paperwork and logistics. 
• Strong Communication Skills: Ability to effectively communicate with brokers and internal teams. 
• Problem-Solving Ability: Should be able to anticipate and address logistical challenges. 
• Time Management: Capable of managing multiple tasks and meeting deadlines. 
• Adaptability: Should be comfortable with changing priorities and quick decision-making. 

Work Environment: 

• This is a remote position, the candidate must be comfortable working in a home office and have high-speed internet, and a working device with two screens. 
• The role involves regular virtual meetings. 

• Deep knowledge in designing and developing C# .NET based Web applications (MVC, Web APIs).
• Design, develop, update and maintain product
• Proficiency in managing SQL Databases and writing optimised queries.
• Should be able to work independently on a project
• Experience in at least one of the frond-end frameworks - jQuery / Angular / VueJS / Etc..

• Knowledge on AWS or Azure or similar cloud environment knowledge is nice to have
• SaaS based Product development experience is an advantage
• Knowledge in Azure Functions or AWS Lambda is good to have

• Communicate with clients via phone / e-mail for requirement discussions, implementations & support.
• Very friendly and a challenging environment, where you get to work with the BEST of North American and UK clients with the latest technologies

Job Description & Responsibilities:

Selected engineer's day-to-day responsibilities include:

• Performs Database Administration tasks in Oracle & MS/MY SQL. Also performs basic DBA tasks in

SQL Server and DB2 environments as necessary.

• Designs and builds simple to complex database structures from data models.

• Installs, configures and patches Oracle.

• Implements HA and DR systems using Data guard and RAC.

• Builds and manages Data Guard Physical/Logical Standby Databases using Data Guard Broker

• Provides rotating 24x7 on-call support for company's Oracle, SQL Server, and DB2 environments as

necessary.

• Participates in design reviews as required to ensure database design meets application

requirements.

• Designs, maintains, documents and executes database utilities to provide information regarding

database activity.

• Proactively performs database monitoring and performance tuning tasks.

• Identify and provide solutions to performance issues in multiple database environments.

• Provides automation to standard DBA tasks. Able to develop scripts on UNIX and Windows

platforms as necessary.

• Reviews and enforces adherence to the company's Architecture, as well as database design and

usage standards.

• Understands database high availability technologies and guides the company in implementing

appropriate solutions.

• Performs other duties as assigned.

Location : Chennai, Tamil Nadu

Joining : Immediate – 15 days

Education, Experience & other requirements

• B.S. degree from an accredited university.

• Must have solid Oracle RAC , Golden Gate & Data Guard experience.

• 3+ years of extensive experience with Oracle database installation / configuration best practices

and Database upgrade/migration approaches.

• Experience installing, building, upgrading and supporting Oracle RAC environment, ASM,

Grid/Cluster.

• In-depth knowledge and hands-on experience in the installation, configuration and

troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Clusterware,

GoldenGate, Dataguard, Oracle Database Appliance (ODA), Oracle Enterprise Manager 12c.

• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading

and maintenance of Oracle RAC based environment in production.

• Extensive experience in Oracle DataGuard replication and physical standby for Disaster recovery

• Working experience of Oracle Database Appliance.

• Strong knowledge of OEM 12C grid monitoring configuration.

• Strong working experience with RMAN configuration, Job maintenance and backup & recovery

• Experience in database problem identification, problem diagnosis and resolution.

• Experience in building data architecture models and enforcing enterprise architecture standards

and guidelines.

• Excellent communication – ability to explain a technical problem to management.

• Ability to work on high performing teams and deliver under pressure situations.

We are currently hiring freelance academic editors for a wide range of subject area in Medicine.

Please read more about our freelancer role and selection process below. If interested, please click on ‘Apply now’.

Freelance Editors

Freelance editors play a pivotal role in our business model and help us in ensuring author satisfaction by editing academic papers meant for publication in highly acclaimed international journals, across a vast range of subject areas.

What’s in for you?

v Possibility of a guaranteed monthly income while freelancing:

Apart from offering work in the typical freelancing manner, we also offer opportunities that guarantee a minimum monthly/annual income, along with the possibility of an additional annual bonus (monetary), based on your overall performance.

v A smooth performance-driven progression curve with an effective feedback mechanism:

This ensures that the expectation mismatch is nearly zero. In the past, the strong professional bonding with our freelance editors has also led to mutual recommendations—a definite plus factor!

v A rewarding experience, both monetarily and intellectually:

You will get the opportunity to apply your domain knowledge and skills to help non-native authors present their work to the world through esteemed journals and renowned conferences, with the flexibility of timings dedicated to editing.

Qualities we look for in our freelance editors

§ Proficiency and competence in the most widely spoken language across the world—English!

§ Knack for diligently editing, restructuring, and polishing articles written by non-native speakers

§ Format manuscripts in terms of citation style, layout, section headings and tense usage to conform with academic conventions

§ Preservation of the author’s intended meaning even in papers where the content requires extensive revision

§ Extensive subject matter expertise

§ Minimum 2 years of relevant copyediting/academic editing experience

* Freelance editors also thoroughly format the manuscript as per mentioned journal guidelines when clients opt for our journal formatting service

A glimpse at what you would edit

You will be assigned papers of varying difficulty levels (in terms of English, subject matter expertise, and extent of revision needed) written by non-native speakers in either English or their native language (translated papers). These papers are written by what we believe constitute an eclectic group of authors and writers, i.e., we receive work from not only scientists, researchers, and students but also corporates, linguists, and common man trying to communicate in English—from the latest in cutting-edge technology to the timeless fascination with history and arts!

Selection Process

· Step 1: Please click on “Apply Now” and fill the application form.

· Step 2: After hitting the submit button, you will be directed to our sample test platform for Stage I, Stage II and Stage III; you will receive an email for the same.
a. Stage I and II: Multiple-choice quiz
b. Stage III: Sample editing test under your preferred subject expertise

· Step 3: A cumulative score of all the three stages are taken into account as per our benchmarks to present you with a contract, which includes a freelancer agreement, terms of service, and other relevant documents.

· Step 4: Upon completion of the required hiring formalities, we induct you in our expert pool of freelance editors.

Know more about:

Enago @ https://www.enago.com/about-us.htm

Meet our editors @https://www.enago.com/careers/editors-testimonials.htm