
Role Objective
As an ORM Executive, you will be the "digital guardian" of our brand. You will monitor, manage, and improve our brand’s perception across social media, review sites, and search engines. Your goal is to foster positive customer sentiment while swiftly mitigating negative narratives and potential crises.
Key Responsibilities
Active Monitoring: Track brand mentions, reviews, and discussions across social media (Instagram, X, LinkedIn, Reddit), Google My Business (GMB), and industry-specific forums.
Response Management: Draft and post professional, empathetic, and on-brand responses to both positive and negative customer feedback within defined Turnaround Times (TAT).
Crisis Mitigation: Identify high-risk comments or trending negative topics and escalate them to the PR/Marketing leads for immediate action.
Sentiment Analysis: Categorize online mentions (Positive, Neutral, Negative) and provide weekly reports on sentiment trends and recurring customer pain points.
Required Skills & Qualifications
Experience: Minimum 1 year of dedicated experience in ORM or Digital Customer Support.
Communication: Exceptional written English with the ability to adapt tone (from professional to witty) based on the situation.
Soft Skills: A "thick skin" for handling online trolls/hatred and a solution-oriented mindset.
Tech Savvy: Basic understanding of SEO (to understand how reviews impact search rankings).

About Famepilot Internet Private Limited
About
Similar jobs
Strong B2B SaaS Product Manager profiles
Mandatory (Experience 1) – Must have minimum 4+ years of hands-on Product Management experience.
Mandtaory (Experience 2) - Candidate should have worked as Product Manager in last roles.
Mandatory (Experience 3) – Must have worked in B2B SaaS companies only, preferably in Series A to Series C funded startups
Mandatory (Experience 3) – Proven experience owning products end-to-end – from problem discovery and PRD creation to launch, iteration, and impact measurement"
Mandatory (Education 1) – Must be an Engineer and an alumnus of Top 7 IITs only
Mandatory (Education 2) – Year of graduation should be 2019 or later
📢 Hiring: Java Developer at Deqode
🔷 Experience- 2+ Years
🔷 Location- Indore
🔷 Mode- 5 Days WFO
(Only immediate joiners & candidates serving notice period)
✅ Must-Have Skills:-
- 2+ years of hands-on Java development experience
- Strong expertise in Spring Boot & Microservices architecture
- Solid experience with AWS services
- Experience with CI/CD Pipelines
- Working knowledge of Docker
- Solid problem-solving mindset
Job Title: Finance Manager / Head of Finance
Experience Required: Minimum 10+ years in Finance, Accounting & Strategic Financial Leadership
Employment Type: Full-time
Location: Bangalore
About LXL Ideas :
LXL Ideas has been revolutionizing the educational sector for over two decades, creating impactful in-school and digital experiences that integrate life lessons into educational journeys. Leveraging films, events, research, training, and publications, we provide a dynamic learning environment. Our flagship initiative, School Cinema, uses cinematic storytelling and engaging activities to promote the holistic development of students in grades K-10.
About the Role
We are seeking an experienced and strategic Finance Manager to lead our finance function, oversee all financial operations, and support long-term business growth. The ideal candidate will have a strong background in financial planning, accounting, budgeting, and compliance, with proven experience in managing financial risks and ensuring the organization’s financial health. Excellent leadership and communication skills are essential.
Key Responsibilities
- Lead and manage the overall financial strategy, planning, and analysis for the organization.
- Prepare and oversee financial statements, reports, and forecasts to guide business decisions.
- Maintain transparency and integrity in all financial reporting.
- Develop and implement financial policies, systems, and internal controls to ensure accuracy and compliance.
- Manage budgeting processes, cost control initiatives, and variance analysis.
- Oversee cash flow management, working capital, and investment planning.
- Liaise with auditors, banks, investors, and regulatory authorities.
- Ensure compliance with statutory requirements, tax regulations, and internal controls.
- Provide strategic insights to the leadership team on financial performance and growth opportunities.
- Manage and mentor the finance and accounts team, fostering a high-performance culture.
- Partner cross-functionally with operations, sales, and other departments to align financial goals with organizational objectives.
- Support fundraising, capital allocation, and investor relations activities.
- Serve as a key point of contact for investors, auditors, legal counsel, and banks.
Key Skills and Competencies
- Strong knowledge of accounting standards, taxation, and corporate finance.
- Excellent analytical, problem-solving, and decision-making skills.
- Strategic mindset with the ability to translate financial data into actionable business insights.
- Proficient in financial software and ERP systems, with strong expertise in Tally and Microsoft Excel.(e.g., SAP, Oracle, Tally, QuickBooks).
- Strong leadership, communication, and interpersonal skills.
Qualifications
- Chartered Accountant (CA); Semi Qualified CA with relevant Experience; Bachelor’s degree in Accounting, Finance, or a related field (Master’s degree preferred).
- Minimum 10+ years of experience in finance and accounting, with at least 3–5 years in a leadership role.
Company Overview
We are a dynamic startup dedicated to empowering small businesses through innovative technology solutions. Our mission is to level the playing field for small businesses by providing them with powerful tools to compete effectively in the digital marketplace. Join us as we revolutionize the way small businesses operate online, bringing innovation and growth to local communities.
Job Description
We are seeking a skilled and experienced Data Engineer to join our team. In this role, you will develop systems on cloud platforms capable of processing millions of interactions daily, leveraging the latest cloud computing and machine learning technologies while creating custom in-house data solutions. The ideal candidate should have hands-on experience with SQL, PL/SQL, and any standard ETL tools. You must be able to thrive in a fast-paced environment and possess a strong passion for coding and problem-solving.
Required Skills and Experience
- Minimum 5 years of experience in software development.
- 3+ years of experience in data management and SQL expertise – PL/SQL, Teradata, and Snowflake experience strongly preferred.
- Expertise in big data technologies such as Hadoop, HiveQL, and Spark (Scala/Python).
- Expertise in cloud technologies – AWS (S3, Glue, Terraform, Lambda, Aurora, Redshift, EMR).
- Experience with queuing systems (e.g., SQS, Kafka) and caching systems (e.g., Ehcache, Memcached).
- Experience with container management tools (e.g., Docker Swarm, Kubernetes).
- Familiarity with data stores, including at least one of the following: Postgres, MongoDB, Cassandra, or Redis.
- Ability to create advanced visualizations and dashboards to communicate complex findings (e.g., Looker Studio, Power BI, Tableau).
- Strong skills in manipulating and transforming complex datasets for in-depth analysis.
- Technical proficiency in writing code in Python and advanced SQL queries.
- Knowledge of AI/ML infrastructure, best practices, and tools is a plus.
- Experience in analyzing and resolving code issues.
- Hands-on experience with software architecture concepts such as Separation of Concerns (SoC) and micro frontends with theme packages.
- Proficiency with the Git version control system.
- Experience with Agile development methodologies.
- Strong problem-solving skills and the ability to learn quickly.
- Exposure to Docker and Kubernetes.
- Familiarity with AWS or other cloud platforms.
Responsibilities
- Develop and maintain our inhouse search and reporting platform
- Create data solutions to complement core products to improve performance and data quality
- Collaborate with the development team to design, develop, and maintain our suite of products.
- Write clean, efficient, and maintainable code, adhering to coding standards and best practices.
- Participate in code reviews and testing to ensure high-quality code.
- Troubleshoot and debug application issues as needed.
- Stay up-to-date with emerging trends and technologies in the development community.
How to apply?
- If you are passionate about designing user-centric products and want to be part of a forward-thinking company, we would love to hear from you. Please send your resume, a brief cover letter outlining your experience and your current CTC (Cost to Company) as a part of the application.
Join us in shaping the future of e-commerce!
Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
- Overall accountable for achieving monthly deals target and quarterly revenue target
- Responsible for identifying / qualifying new opportunities for Avekshaa’ solutions andappNeura products mainly in the domestic Market.
- Responsible for building solid qualified pipeline.
- Pursue hot/warm leads and convert them into business.
- Provide operational support for all sales processes including alliances, pipeline
- progression, sales proposals, collections dashboards etc.
- Understand client’s needs and identifying the right solution to solve those busines schallenges
- Understand competitive landscape and constantly improve market intelligence
- Ensure selling effectiveness across the sales cycle.
- Build client database
- Support marketing activities across regions.
Required Skills & Experience:
- Indian market - Lead generation
- Maintaining the database
- Cold calls, setting up the meeting
- 1-3 years of solutions, IT consulting and software product selling experience in the domestic market. Experience of selling APM products-services, IT service management,
- testing and security services will be an added advantage. (People with only Hardware and Network selling experience shall not apply)
- Must be hunter with ability to identify opportunities and convert leads into pursuits
- Go Getter, has a drive to win - gets results despite hurdles, rejection, is persuasive and
- have the drive to win over competition
- Must have achieved / over-achieved revenue targets consistently.
- Ability to understand technical solution and articulate the same to CIO / Buyer over calls / meeting.
- Must have adequate exposure to client management and buyer processes including vendor registration etc.
Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.
We are looking for a DataOps Engineer with expertise while operating a data lake. Amazon S3, Amazon EMR, and Apache Airflow for workflow management are used to build the data lake.
You have experience of building and running data lake platforms on AWS. You have exposure to operating PySpark-based ETL Jobs in Apache Airflow and Amazon EMR. Expertise in monitoring services like Amazon CloudWatch.
If you love solving problems using yo, professional services background, usual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.
What you will do?
- Operate the current data lake deployed on AWS with Amazon S3, Amazon EMR, and Apache Airflow
- Debug and fix production issues in PySpark.
- Determine the RCA (Root cause analysis) for production issues.
- Collaborate with product teams for L3/L4 production issues in PySpark.
- Contribute to enhancing the ETL efficiency
- Build CloudWatch dashboards for optimizing the operational efficiencies
- Handle escalation tickets from L1 Monitoring engineers
- Assign the tickets to L1 engineers based on their expertise
What are we looking for?
- AWS data Ops engineer.
- Overall 5+ years of exp in the software industry Exp in developing architecture data applications using python or scala, Airflow, and Kafka on AWS Data platform Experience and expertise.
- Must have set up or led the project to enable Data Ops on AWS or any other cloud data platform.
- Strong data engineering experience on Cloud platform, preferably AWS.
- Experience with data pipelines designed for reuse and use parameterization.
- Experience of pipelines was designed to solve common ETL problems.
- Understanding or experience on various AWS services can be codified for enabling DataOps like Amazon EMR, Apache Airflow.
- Experience in building data pipelines using CI/CD infrastructure.
- Understanding of Infrastructure as code for DataOps ennoblement.
- Ability to work with ambiguity and create quick PoCs.
You will be preferred if
- Expertise in Amazon EMR, Apache Airflow, Terraform, CloudWatch
- Exposure to MLOps using Amazon Sagemaker is a plus.
- AWS Solutions Architect Professional or Associate Level Certificate
- AWS DevOps Professional Certificate
Life at Mactores
We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.
1. Be one step ahead
2. Deliver the best
3. Be bold
4. Pay attention to the detail
5. Enjoy the challenge
6. Be curious and take action
7. Take leadership
8. Own it
9. Deliver value
10. Be collaborative
We would like you to read more details about the work culture on https://mactores.com/careers
The Path to Joining the Mactores Team
At Mactores, our recruitment process is structured around three distinct stages:
Pre-Employment Assessment:
You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.
Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.
HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.
At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.
- Willing to contribute to Small or Large Project Teams
- Must be willing to start Immediately work from home permanent
- Good Communication Skills (English)
- Can Allocate working hours (Flexible) as per Projects Req
- Must have Good Internet & Good Laptop/System
Only a solid grounding in computer engineering, Unix, data structures and algorithms would enable you to meet this challenge. 7+ years of experience architecting, developing, releasing, and maintaining large-scale big data platforms on AWS or GCP Understanding of how Big Data tech and NoSQL stores like MongoDB, HBase/HDFS, ElasticSearch synergize to power applications in analytics, AI and knowledge graphs Understandingof how data processing models, data location patterns, disk IO, network IO, shuffling affect large scale text processing - feature extraction, searching etc Expertise with a variety of data processing systems, including streaming, event, and batch (Spark, Hadoop/MapReduce) 5+ years proficiency in configuring and deploying applications on Linux-based systems 5+ years of experience Spark - especially Pyspark for transforming large non-structured text data, creating highly optimized pipelines Experience with RDBMS, ETL techniques and frameworks (Sqoop, Flume) and big data querying tools (Pig, Hive) Stickler of world class best practices, uncompromising on the quality of engineering, understand standards and reference architectures and deep in Unix philosophy with appreciation of big data design patterns, orthogonal code design and functional computation models |
We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.
The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.
The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.
Responsibilities
- Design and implement business strategies, plans and procedures
- Set comprehensive goals for performance and growth
- Establish policies that promote company culture and vision
- Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
- Lead employees to encourage maximum performance and dedication
- Evaluate performance by analyzing and interpreting data and metrics
- Write and submit reports to the CEO in all matters of importance
- Assist CEO in fundraising ventures
- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
- Manage relationships with partners/vendors
Requirements
- Proven experience as Chief Operating Office or relevant role
- Understanding of business functions such as HR, Finance, marketing etc.
- Demonstrable competency in strategic planning and business development
- Experience in fundraising will be a plus
- Working knowledge of data analysis and performance/operation metrics
- Working knowledge of IT/Business infrastructure and MS Office
- Outstanding organizational and leadership abilities
- Excellent interpersonal and public speaking skills
- Aptitude in decision-making and problem-solving
- BSc/BA in Business Administration or relevant field; MSc/MBA is a plus










