Node Js developer

Full Stack Support Engineer

Node.js, React & Production Application Support

📍 Remote | Full-time | Night Shift | 3+ Years

About the Role

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Full Stack Support Engineer who will own day-to-day application support for a live customer product built on Node.js and React, working a fixed night shift aligned to North American business hours.

The mandatory requirements for this role are prior professional experience working a night shift, and the willingness to continue working a permanent night shift, Monday through Friday, approximately 7:00 PM to 4:30 AM IST, with on-call support coverage on weekends.

The role is fully remote.

The work is hands-on across the stack: triaging issues from monitoring alerts and customer tickets, performing root cause analysis, shipping bug fixes, applying minor framework and library updates, and communicating with the customer directly during the shift.

When there is no active support work, the engineer will contribute to other development projects within the company, so consistent productive output across the shift is expected.

Responsibilities:

Incident Response and SLA Adherence

Acknowledge and act on alerts and customer-raised tickets within the SLA window.

Critical incidents require response within 1 hour and best-effort resolution within 2 to 4 hours.

P1 issues require response within 2 to 4 hours and resolution within 1 business day.

P2 and P3 issues follow the documented SLA matrix.

Bug Fixes and Production Support

Investigate and resolve defects in previously built functionality across the customer-facing portal, internal portal, backend services, and third-party integrations.

Write clean fixes with appropriate tests and documentation.

Monitoring and Proactive Triage

Operate the application and infrastructure monitoring stack.

Investigate anomalies before they become incidents.

Tune alerts to reduce noise and improve signal.

Customer Communication During the Shift

Communicate directly with the customer in English during incidents and routine support, in writing and on calls.

Set clear expectations on status, root cause, and timeline.

Close the loop after resolution.

Minor Framework and Dependency Updates

Apply minor version upgrades to operating systems, frameworks, and libraries to maintain compatibility and security.

Test rigorously before promoting to production.

Hands-On Development Across the Stack

Work in the existing Node.js (Express, NestJS) backend and React frontend codebase.

Make focused changes that respect the existing architecture and patterns.

Contribution to Other Development Projects

When the support workload is light, contribute to other active development projects within Unico Connect.

Pick up well-scoped tasks, ship them to the team’s quality standard, and remain available to drop back into support work as soon as it is needed.

Root Cause Analysis and Write-Ups

For every meaningful incident, document the cause, the fix, the customer impact, and any follow-up actions to prevent recurrence.

Weekend On-Call Coverage

Provide on-call support coverage on weekends.

Respond to alerts and customer tickets within the defined SLA window.

AI-Assisted Support Workflows

Use Claude, Cursor, and similar tools day to day for triage, log analysis, code reading, and patch drafting.

Apply judgment on when to trust AI-generated output and when to verify.

Handover Discipline

Maintain clean shift handover notes for the day-shift team.

Track open issues, in-progress investigations, and customer commitments so nothing drops between shifts.

Requirements:

Prior Professional Night-Shift Experience (Mandatory)

Candidates must have worked a permanent night shift in a prior professional role for a meaningful period of time.

Adjacent late-evening shifts or occasional on-call do not qualify.

Willingness to Work a Permanent Night Shift Aligned to North American Business Hours, with On-Call Support Coverage on Weekends (Mandatory)

The shift is Monday to Friday, approximately 7:00 PM to 4:30 AM IST.

Candidates who cannot commit to night-shift hours on an ongoing basis should not apply.

3+ Years of Professional Full Stack Engineering Experience

With hands-on production work in both Node.js and React.

Strong JavaScript and TypeScript Proficiency

With React on the frontend and Node.js (Express, NestJS) on the backend.

API design experience with REST.

Comfortable reading and modifying an existing production codebase without breaking adjacent functionality.

Production Debugging and Incident Response Instincts

Ability to read logs, traces, and metrics to isolate a problem quickly.

Comfort triaging across application code, database queries, third-party API failures, and infrastructure.

Working Experience with Relational Databases

(PostgreSQL or MySQL), including reading and writing SQL, basic schema understanding, and the ability to investigate data-related incidents.

Familiarity with Cloud Infrastructure

On AWS, GCP, or Azure, at the level of reading logs, restarting services, deploying through CI/CD pipelines, and basic operational tasks.

Working Knowledge of Git, CI/CD Pipelines, and Monitoring Tools

At least one monitoring or observability tool (Datadog, New Relic, Sentry, CloudWatch, Grafana, or equivalent).

Strong Written and Spoken English Communication

This role involves direct customer interaction during the shift.

Calm, clear, professional communication in writing and on calls is non-negotiable.

Bachelor’s Degree

Bachelor’s degree in Computer Science, Information Technology, or a related engineering discipline.

Exceptional candidates with demonstrable production experience and strong portfolios may be considered without a formal degree.

Alertness, Judgment, and Ownership Mindset

Night-shift support work demands self-direction, attention to detail under low-supervision conditions, and the discipline to follow process when fatigued.

Nice to Have

• Prior experience in application support, AMC, or managed services engagements
• On-call experience with documented SLAs
• Experience with feature flag tools, error tracking platforms, or APM dashboards
• Exposure to AI-assisted development tools in a support context

Position Title: Software Development Engineer (SDE-2)

Department: Engineering & Product

Location: Pune, Maharashtra (Remote)

Employment Type: Full-Time

Compensation: Competitive, commensurate with market standards and experience

ORGANISATION OVERVIEW:

Growloc Private Limited is a leading Agri-tech enterprise in India, specialising in Internet of Things (IoT) solutions for modern farm management. We are committed to empowering farmers through innovative technology that optimises resource utilisation, enhances crop yields, and ensures the delivery of consistent, quality produce.

Backed by a team of purpose-driven professionals, Growloc Private Limited is at the forefront of building a more sustainable, efficient, and productive future for Indian agriculture. Our work sits at the intersection of technology and rural impact — and every product we ship makes a difference.

POSITION SUMMARY:

We are seeking an experienced and results-driven MERN Stack Engineer (SDE-2) to join our growing Engineering team. The ideal candidate will possess a deep understanding of Data Structures and Algorithms (DSA), a proven ability to apply Design Patterns, and expertise in Low-Level Design (LLD) to architect and implement robust, scalable, and efficient full-stack solutions. This role is critical for building and maintaining high-quality, lean engineering environments that value smart development practices, quality-first thinking, and the strategic use of modern AI-assisted development tools.

KEY RESPONSIBILITIES:

•       Design, build, and maintain robust full-stack applications leveraging MongoDB, Nest.js, React.js, and Node.js, ensuring optimal performance, scalability, and maintainability through the judicious application of efficient algorithms, established design patterns, and sound Low-Level Design (LLD) principles.

•       Take complete ownership of features from architectural design through production deployment, utilising modern CI/CD workflows including GitHub Actions, Vercel, and AWS.

•       Integrate and strategically leverage AI-assisted development tools (e.g., GitHub Copilot, ChatGPT) to accelerate development velocity, improve documentation quality, and streamline test authoring.

•       Author and maintain comprehensive unit, integration, and end-to-end test suites to uphold rigorous code quality standards.

•       Collaborate cross-functionally with Product, Data, and Hardware teams within an agile, lean delivery framework to drive frequent, high-quality releases.

•       Ensure consistent performance, responsiveness, and scalability across both frontend and backend systems.

REQUIRED QUALIFICATIONS & SKILLS:

Educational Qualification

•       Bachelor's degree or higher in Computer Science, Information Technology, or a related engineering discipline.

Technical Skills

•       2–5 years of professional experience building production-grade applications on the MERN stack (MongoDB, Express.js, React.js, Node.js).

•       Strong proficiency in Data Structures and Algorithms (DSA), with the ability to analyse problem complexity and implement optimised solutions.

•       Demonstrable experience with various Design Patterns (e.g., MVC, Singleton, Factory, Observer) and their practical application in building scalable and maintainable software systems, coupled with a strong understanding of Low-Level Design (LLD) principles for modular and efficient code architecture.

•       Strong proficiency in frontend architecture, including React Hooks, Context API, and/or Redux.

•       Solid understanding of Node.js, Express.js, RESTful API design, and MongoDB schema design.

•       Hands-on experience with CI/CD pipelines, Git-based workflows, and cloud deployment on AWS or equivalent platforms.

•       Proficiency with automated testing frameworks such as Jest, Mocha, and/or Cypress.

•       Demonstrated use of AI-assisted coding tools integrated into day-to-day development practices.

PREFERRED QUALIFICATIONS (GOOD TO HAVE):

•       Exposure to IoT systems or prior experience with hardware device integration.

•       Experience with real-time data technologies, including WebSocket.

•       Professional background in agriculture, climate-tech, or rural technology sectors.

•       Working knowledge of TypeScript or serverless computing architectures.

KEY COMPETENCIES:

•       Strong problem-solving ability and analytical thinking, with a focus on applying Data Structures and Algorithms and Low-Level Design (LLD) principles to solve complex technical challenges efficiently and effectively.

•       High ownership mindset with the ability to drive features independently.

•       Effective cross-functional communication and collaboration skills.

•       Adaptability and willingness to work in a fast-paced, lean startup environment.

•       Commitment to code quality, continuous improvement, and engineering best practices.

What is the role?

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

Key Responsibilities

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

Whom will you work with?

You will closely work with the engineering team and support the Product Team of Plum.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Minimum 2years working experience in Application development using Angular 5/6.
• Strong proficiency in JavaScript and the JavaScript object model, JS MVC frameworks, redux such as Angular5/6, State Management With NgRx(Required).
• RestAPI Integration via Http,
• ThirdParty Integrations (Angular Material or PrimeNG),
• Lazyloading ( custom preloading Strategy ),
• Validation,
• Reactive Architecture ( RxJs Observables & Operators )
• Unit Testing (*not mandatory but would be a plus),

Responsibilities and Duties

• Be part of a full team delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Cooperating with the back-end developer in the process of building the RESTful API
• Develop/Design, implement, and test high-quality web applications in a cloud-based environment.
• Help brainstorm and plan new applications and web services.
• You will take ownership of technical problems and their resolution, including proactively
• Communicating with product managers, developers, architects, and the operations team.
• Provide accurate effort-estimates for deliverables.
• Be committed to the deadlines.