Network & Security Architect

The Center Manager is responsible for overseeing the overall operations, staff management, and performance of the center. The role ensures smooth day-to-day functioning, achievement of business targets, high customer satisfaction, and compliance with company policies.

Key Responsibilities:

• Manage daily operations of the center and ensure smooth workflow
• Supervise and guide staff, including admin, telecallers, and support teams
• Monitor performance, targets, and productivity of the center
• Handle customer inquiries, escalations, and issue resolution
• Coordinate with head office for reporting and updates
• Maintain records, reports, and center documentation
• Ensure proper maintenance of infrastructure, equipment, and facilities
• Plan and implement strategies to improve admissions, sales, or service delivery
• Conduct team meetings and provide training or motivation to staff
• Ensure compliance with company policies and quality standards

NOTE

(Preferably Femal)

ONLY COIMBATORE CANDIDATES.

Hi all,

We are seeking a highly motivated and experienced Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities.

Exp : 1+ yrs

Location : Mohali

Responsibilities:

• Identify and pursue new business opportunities through market research, prospecting, and lead generation
• Must be familiar with mobile and web based applications.
• Proven work experience with upwork bidding portal.
• Develop and submit high-quality proposals in response to RFPs, RFQs, and other bid requests
• Collaborate with cross-functional teams to develop and execute sales and marketing strategies
• Conduct market research and competitive analysis to identify market trends and opportunities
• Monitor sales performance and adjust strategies as needed to meet revenue targets
• 
  

Qualifications:

• Bachelor's degree
• Minimum 1+ year of experience in business development, sales, or bid management
• 
  

Interested candidates can share their updated cv at manpreet.kaur(at)chicmic.co.in

Thanks

We are a B2B SaaS company that is re-imagining how companies use sales incentives to motivate their employees. We believe great results are only achieved when people are motivated - and our product is nothing but an extension of that philosophy.

On a more day-to-day level, our product takes away the ambiguity and grunt-work behind manual sales incentive calculation, and allows companies to experiment with incentive plans that actually work for every employee - and not just top performers. We are a team of experienced founders who between them have built and sold software products pretty much all across the globe. We are backed by some of the best angels and institutional investors in India - and are growing at breakneck speed.

We are seeking a skilled React JS Developer for a three-month contract to join our dynamic team. You will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. The ideal candidate should have proficient knowledge of React tools, excellent troubleshooting skills, and the ability to translate business requirements into technical solutions.

Responsibilities:

• Develop new user-facing features using React.js.
• Build reusable components and front-end libraries for future use.
• Optimize components for maximum performance across a vast array of web-capable devices and browsers.
• Collaborate with other team members and stakeholders.

Qualifications:

• Proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Past Intership with React.js and its core principles.
• Usage experience with common front-end development tools such as Babel, Webpack, NPM, etc.

Job Description

• Strong understanding of the Ruby programming language and Rails framework
• Proficiency in Javascript including experience with React, Angular or Vue.
• Database understanding (Postgres / MySQL).
• Previous experience maintaining production applications.
• Focus on writing clear, maintainable, tested code.

Skills Required

• Navigating and understanding a large codebase.
• Experience with Git, continuous integration and regular deployments.  Understanding and appreciation of UX and usability.
• Excellent communication skills and diligent ability to contribute to the team by performing code reviews.
• Writing tests using Rsp,c and Capybara.

Role and responsibilities

·      Collect requirements, design, develop and test software code.

·      Fix bugs and provide production support.

·      Prioritize multiple tasks and manage time effectively.

·      Learn new technologies outside his/her primary skills.

·      Develop solutions to challenging problems.

·      Effectively communicate with team members, project managers and clients, as required.

Technical skills requirements

The candidate must demonstrate proficiency in,

·      SQL, PL-SQL & RICE Components.

·      Develop applications, reports and interfaces using standard Oracle development methodologies.

·      BI Publisher, RDF/XML & Discoverer Reports.

·      Form Personalizations.

·      Unit test the reports with standard E-Business suite application.

·      Performance Tuning & Optimization.

·      Table-level technical knowledge of OM, Inventory Management, Purchasing, GL, AR, AP, and FA.

·      SQL Developer, TOAD, SQL Loader

Nice-to-have skills

·         SQL Tuning

·         EBS Finance/SCM functional knowledge

·         Performance Improvements and External Integrations

·         Ability to develop applications and modules keeping scalability and performance in mind.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

This person MUST have:

• B.E Computer Science or equivalent
• 5 years experience with the Django framework
• Experience with building APIs (REST or GraphQL) 
• Strong Troubleshooting and debugging skills
• React.js knowledge would be an added bonus 
• Understanding on how to use a database like Postgres (prefered choice), SQLite, MongoDB, MySQL.
• Sound knowledge of object-oriented design and analysis.
• A strong passion for writing simple, clean and efficient code.
• Proficient understanding of code versioning tools Git.
• Strong communication skills.

Experience:

• Min 5 year experience
• Startup experience is a must. 

Location:

• Remote developer

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.