Network Field Engineer

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

Job Summary:

We are looking for a skilled and reliable Production Executive with an ITI Fitter background to support the signage production team. The ideal candidate will handle the assembly, fitting, and basic fabrication of signage structures, while coordinating workflow to ensure timely completion of jobs. This role combines technical skills with day-to-day production coordination.

Key Responsibilities:

·      Execute fitting and assembly work for signage products such as glow signs, acrylic boards, ACP structures, metal frames, and LED setups.

·      Interpret and work from technical drawings or production plans.

·      Handle tools, machines, and equipment for cutting, welding, drilling, and assembly task.

·      Assist the production supervisor in planning and organizing daily tasks.

·      Inspect completed products for quality, measurements, and proper finishing.

·      Ensure proper use of materials to minimize wastage.

·      Coordinate with design, printing, and installation teams for job readiness.

·      Maintain tools and ensure a clean and safe working environment.

·      Report any delays, material shortages, or technical issues to the Production Manager.

Job Description

Modules: Global HR, Absence Management, Payroll, Talent management, Goals and performance Management.

Skills: functional/configuration skill in both EBS HRMS & Fusion HCM modules

• To design, develop and implement software applications and systems based on users' needs. 
• Understand and analyze the technical specifications and suggest code optimization ideas. 
• Fill timesheets and complete invoicing process on or before the deadline.
• Interact with customers on a need basis and flag any requirements or issues raised by the customer to seniors in the team. 
• Develop software code as per specifications, by understanding customer requirements. 
• Track open tickets/ incidents in the queue and allocate tickets to resources. 
• Constantly review if there is a better way of doing things, which may help with economizing time or money or deliver better to the customer. 
• Adhere to the quality process ¿ update the defect logs, and test scripts, and comply with quality processes and timelines. 
• Perform self-code reviews as per standards. 
• Develop project consolidated status reports and perform all activities related to re-usage, accuracy and efficiency.
• Work alongside others, deliver own goals, and support team members in meeting theirs, thereby contributing to the overall satisfaction of the team. 
• Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

Experience 8+ Yrs.

Bangalore work from office

1. Bachelor's degree or above, computer or related major, more than 5 years of Java EE development experience.

2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with various design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.

3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.

4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.

5. Familiar with distributed development and application scenarios of distributed components

6. Have some experience in concurrent processing and be familiar with performance optimization

7. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.

Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.

Interested candidates connect @Bhavani P on the LinkedIn

or message your number/ id on the cut short chat.

Daily and monthly responsibilities

• Review and coordinate with business application teams on data delivery requirements.
• Develop estimation and proposed delivery schedules in coordination with development team.
• Develop sourcing and data delivery designs.
• Review data model, metadata and delivery criteria for solution.
• Review and coordinate with team on test criteria and performance of testing.
• Contribute to the design, development and completion of project deliverables.
• Complete in-depth data analysis and contribution to strategic efforts
• Complete understanding of how we manage data with focus on improvement of how data is sourced and managed across multiple business areas.

Basic Qualifications

• Bachelor’s degree.
• 5+ years of data analysis working with business data initiatives.
• Knowledge of Structured Query Language (SQL) and use in data access and analysis.
• Proficient in data management including data analytical capability.
• Excellent verbal and written communications also high attention to detail.
• Experience with Python.
• Presentation skills in demonstrating system design and data analysis solutions.

Job Highlights

• Must be proficient in PHP,WordPress MVC,MySQL,CSS,HTML,JavaScript,AJAX,JSON Should possess strong experience on Symfony
• Must have experience in API Development
• Good knowledge of relational databases,version control tools and of developing web services Solve complex performance problems and architectural challenges
• 1 -3 years experience with PHP-framework based Development

Job description

• Looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. His primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to request from the front-end. Therefore, a basic understanding of front-end technologies is necessary as well.

Key Responsibilities

• Head responsibility to evaluate, design, develop and assist application systems. Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Integration of data storage solutions & Contribute in all phases of the development lifecycle. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Develop and deploy new features to facilitate related procedures and tools if necessary.

We are hiring PHP Developer

Strong understanding of core PHP, MySQL, JavaScript, and any PHP framework Can handle projects independently and should be a good team builder. -Excellent Technical knowledge is a must. I-Excellent problem-solving skills and love a technical challenge.Must have prior experience in WordPress, Codeigniter, Laravel, MVC.

Responsibilities and Duties

• Build efficient, testable, and reusable PHP modules

• Solve complex performance problems and architectural challenges

• Write “clean”, well-designed code

• Produce detailed specifications

• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality

• Contribute to all phases of the development life cycle

• Follow industry best practices

• Develop and deploy new features to facilitate related procedures and tools if necessary

• Required Experience, Skills, and Qualifications

• Core knowledge of PHP 5. X.X

• Good knowledge of APACHE / NGINX configurations

• Good knowledge of MySQL / SQL queries.

• Strong OOPS concept and OOPS usage in PHP.

• Knowledge of MVC Architecture (Codeigniter) based frameworks in PHP.

• Good Skills in HTML, HTML 5. javaScript / Jquery, CSS and AJAX.

• Good Skills in J

• Proven hands-on experience of CMS like Magneto, Word press,

• WooCommerce would be a plus point

• Must have knowledge of WordPress theme Building from Scratch.

• Must be able to handle multiple projects and deadlines.

• Must have Working experience with WordPress themes and Plugins

Additional Skills:

• Good analytical, reasoning, logic, and troubleshooting skills.

• Decent communication.

• Having worked on Linux / Ubuntu systems.

• Job Location: Indore
• 5Dayworking

Making things simple is the most challenging task and that’s what we love to do at Xpresslane. We are an ambitious start-up built by IITM, IIMB and BITS Pilani grads, backed by VCs and Angel investors. We are currently growing rapidly in the market with more than 100 D2C brands and more tech products in the pipeline.

Xpresslane allows online shoppers to complete their purchases within seconds. No passwords, no CAPTCHA, you won't need to fill in your details every time you buy online with Xpresslane checkout. By integrating our plugin, websites can provide one-click checkout to their users, enhancing the online shopping experience at an entirely new level.

We are looking for individuals comfortable in building things from scratch and interacting with founders/entrepreneurs. Exposure to SAAS/tech industries will be a plus.

Key Responsibilities:

• Own customer relationship end to end and maintain ongoing conversation with the clients for continuous feedback
• Establish processes for reducing integration timelines and increasing transparency
• Maintain an advisory role in helping customers get more value from Xpresslane products
• Upsell and cross-sell new product features/products from Xpresslane
• Collaborate with all departments in identifying right solution for customer concerns
• Track the customer conversion metrics
• Maintain high levels of customer satisfaction

Requirements

• 2-4 years of experience in communications, marketing, sales, account management, or customer success
• Bonus - experience working with eCommerce sector
• Excellent interpersonal and communication skills to work across functions in and outside the company
• Self-starter and multi-tasker

Roles & Responsibilities:

• Build and technically lead Android apps in terms of scale, performance, security, and design
• Actively participate in feature design
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Take ownership of the features right from estimating timelines to Production release
• Carry out code reviews and mentor junior engineers
• Instill best practices from following MVP/MVVM patterns to using required Java design patterns within the application
• Understand the latest Android features and practices and lead the efforts towards its adoption within the team and across all mobile pods
• Follow SOPs of Agile methodologies & Sprint deliverables and drive the same within the team

Requisites / Prerequisites:

• Android Work Experience of between 3 to 5 years.
• BE/B.Tech from Tier 1 or Tier 2 institutions
• Strong understanding of Object Oriented Programming, data structures and design patterns
• Experience in developing B2C / B2B mobile applications
• Experience in memory management and in designing high-performance applications
• Strong Java, Design Patterns and OOPS knowledge and hands-on experience
• Experience in shipping applications through the Google play store
• Experienced in Android Material Design
• Basic SQL knowledge
• Experience in working with JUnits and other Unit Testing framework is a plus
• Experience in OpenGL and animations is a plus