Creative Head

hiring for the position of Backend Developer / Senior Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql 

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 2 years relevant experience

About koolio.ai

Website: www.koolio.ai

koolio Inc. is a cutting-edge Silicon Valley startup dedicated to transforming how stories are told through audio. Our mission is to democratize audio content creation by empowering individuals and businesses to effortlessly produce high-quality, professional-grade content. Leveraging AI and intuitive web-based tools, koolio.ai enables creators to craft, edit, and distribute audio content—from storytelling to educational materials, brand marketing, and beyond—easily. We are passionate about helping people and organizations share their voices, fostering creativity, collaboration, and engaging storytelling for a wide range of use cases.

About the Full-Time Position

We are seeking a Junior Backend Engineer (Fresher) to join our team on a full-time, hybrid basis. This role is ideal for motivated recent graduates eager to gain hands-on experience in backend development. Working closely with senior engineers, you’ll play a vital role in enhancing koolio.ai’s backend infrastructure, focusing on building, maintaining, and optimizing server-side applications and APIs. This is a unique opportunity to grow within an innovative environment that values creativity and technical excellence.

Key Responsibilities:

• Assist in developing and maintaining backend services and APIs, ensuring stability, scalability, and performance
• Collaborate with the frontend and QA teams to ensure seamless integration of backend systems with user-facing features
• Help troubleshoot and resolve backend issues, working alongside senior developers to enhance system reliability
• Participate in code reviews, learning best practices and contributing to maintaining high code quality standards
• Support in monitoring and improving backend performance metrics
• Document processes, code, and system architecture under guidance to ensure comprehensive, up-to-date technical resources

Requirements and Skills:

• Education: Degree in Computer Science or a related field
• Work Experience: No prior work experience required; internships or academic projects related to backend development are a plus
• Technical Skills:
• Basic understanding of backend systems and APIs
• Working experience in Python
• Familiarity with basic version control systems like Git
• Knowledge of databases (e.g., MySQL, MongoDB) and basic proficiency in SQL
• Understanding of cloud platforms or services like Google Cloud is an advantage
• Soft Skills:
• Eagerness to learn and apply new technologies in a fast-paced environment
• Strong analytical and problem-solving skills
• Excellent attention to detail and a proactive mindset
• Ability to communicate effectively and work in a collaborative, remote team
• Other Skills: 
• Familiarity with basic DevOps practices or interest in learning is beneficial

Compensation and Benefits:

• Total Yearly Compensation: ₹4.5-6 LPA based on skills and experience
• Health Insurance: Comprehensive health coverage provided by the company

Why Join Us?

• Be a part of a passionate and visionary team at the forefront of audio content creation
• Work on an exciting, evolving product that is reshaping the way audio content is created and consumed
• Thrive in a fast-moving, self-learning startup environment that values innovation, adaptability, and continuous improvement
• Enjoy the flexibility of a full-time hybrid position with opportunities to grow professionally and expand your skills
• Collaborate with talented professionals from around the world, contributing to a product that has a real-world impact

Roles and Responsibilities:

• Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database and keeping the track of the team
• Strong Team leader who keeps the team on track
• Email & WhatsApp conversations with potential leads.
• Make potential leads understand our courses.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others related computer software.
• 
  

Requirements:

• Excellent written and verbal communication skills
• Experience in Team leading in the International process
• Ability to work under pressure.
• Laptop is mandatory.
• Willing to work in a start-up environment (fast paced).
• Willing to work 6 days a week.
• Employment Type-Full-time

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Role: SW Project Manager

Location: Hyderabad

Fulltime

Experience: Should be from Automotive SW Background 

Must Have:

• Experience of working in any of the commercial AUTOSAR stack (EB/Vector/KPIT/Mentor/Arccore etc.)
• Very good problem resolution and debugging skills.
• Very good communication and cross cultural skills.
• Experience in project planning, estimation, budget control, release management
• Very good knowledge in ASPICE

Good To Have:

• Experience in migrating base software from legacy to AUTOSAR architecture
• Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Mem/OS/RTE)
• Experience of working in Vector AUTOSAR stack.
• Experience in Infineon multicore processors - 2xx series.

Job Roles and Responsibilities:

• Manage a team of engineers in the role of local software project manager
• Responsible for software delivery out of India Site.
• Follow ASPICE process (develop SRS, SDD, SW Construction, Software Unit Verification) before delivering software to OEM
• Travel to various ZF locations across the globe based on need.

JD – Attached Sample Profile for Reference

1) WebFOCUS BI Reporting
2) WebFOCUS Adminstration
3) Sybase or Oracle or SQL Server or Snowflake
4) DWH Skills

Nice to have
1) Experience in SAP BO / Crystal report /SSRS/ Power BI
2) Experience in Informix
3) Experience in ETL

Responsibilities

• Technical knowledge regarding best practices of BI development / integration.
• Candidate must understand business processes, be a detailed-oriented person and quickly grasp new concepts.
• Additionally the candidate will have strong presentation, interpersonal, software development and work management skills.
• Strong Advanced SQL programming skills are required
• Proficient in MS Word, Excel, Access, and PowerPoint
• Experience working with one or more BI Reporting tools as Analyst/Developer.
• Knowledge of data mining techniques and procedures and knowing when their use is appropriate
• Ability to present complex information in an understandable and compelling manner.
• Experience converting reports from one reporting tool to another

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus