NAV-BI Developer

Prelude

We are BeyondScale, on a mission to build the mobile learning app to help organizations create internal courses for their workforce easily. eLearning is booming and we aim to tap into the under-served non-IT L&D market and make a difference in the livelihoods of millions of people.

We’re now looking for a passionate “Django Developer” who is willing to join us at an early stage and help us build a world-class product. 

Django Developer 

Job Description:

• 2+ years of experience coding with Python.
• Design, build, and maintain efficient, reusable, and reliable code.
• Eager and proactive to learn new technical skills.
• Hands-on experience in developing web APIs and writing database queries in PostgreSQL (MongoDB, MySQL and DynamoDB is a plus).
• Good understanding of OOPs, Multiprocessing and threading.
• Proficient in testing and debugging programs.
• Well-versed with Git and modern development workflow practices

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

We seek an adept and skilled UI/UX Engineer to create and mold an exceptional, user-oriented product and experience tailored for our customers. Your primary tasks will revolve around resolving user experience issues and crafting visual elements. You will possess the ability to make purposeful design choices and seamlessly transform user journeys into intuitive interactions. The perfect candidate will be a visionary with a flair for design, proficient in communication to grasp project requirements, and deliver meticulously crafted user designs and experiences.

Requirements:-

• Develop Devin's Design System, which includes:
• Creating a visual identity system that aligns with our brand identity.
• Emphasizing the use of reusable components during the design process.
• Crafting a comprehensive style guide.
• Collaborate with the product team to comprehend business objectives and transform them into tangible elements, such as:
• Information architecture (UX) to ensure a well-organized user experience.
• User journeys and app flows (UX) to map out the user's interactions and experiences.
• Low-fidelity designs and wireframes (UI) to outline the initial design concepts.
• High-fidelity designs (UI) for detailed and polished visual representations.
• Work closely with the QA and Engineering teams to verify the proper implementation of the designs.
• Identify and troubleshoot UX issues by utilizing instrumentation tools and conducting regular customer reviews.
• Present and justify design decisions, ensuring they align with the overall design roadmap and follow fundamental principles like color theory and visual weight.
• Effectively communicate how the creative vision will contribute to achieving the company's objectives.
• Ensure that the designs are responsive and compatible with all devices, including Web, Tablet, and Mobile platforms.

Job Description:

1. Experienced in developing .NET Core, http://asp.net/" target="_blank">ASP.NET MVC, Web applications, WEB /REST APIs with C# Language.
2. Proficient in OOP and design Skilled in the use of Structured Query Language (SQL) as a tool for retrieving, updating, inserting, deleting, manipulating, and managing data stored in enterprise databases.
3. Strong knowledge of Database concepts and Relational Database Management Systems such as Microsoft SQL.
4. Work closely with the other team members to meet the goals.
5. Work with Quality Analysts to ensure changes are thoroughly tested before release.
6. Communicating project status and timelines to business stakeholders and IT management.

Job Summary:

• Willingness to work on highly scalable cloud-native solutions based on microservices.
• Quickly learn the technologies and deliver using the same.
• Take complete ownership of the customer requirements.
• Motivated to deliver world-class quality.
• Inclined to bring new ways of thinking, working and providing solutions.
• Drive the concept of quality into everybody and have a zero-tolerance towards bad quality.

• Understand requirements from product management, customer and able to comprehensively break this down to manageable tasks.

Experience:

● 3-9 years of development experience.

Technical Skills:

Mandatory:

• Java - Advanced concepts concurrency, reflection, lambda, Java Springboot, Spring security,
• Actuator/Prometheus/Grafana/Servo (metrics),
• EFK/ELK stack (log analysis)
• OpenAPI/Swagger (documentation)
• RDBMS (PostgreSQL, MySQL, Maria or any other)
• NoSQL (Anyone of Mongo DB, Redis, Cassandra, Neo4J or other DBs)
• Automated unit tests/e2e tests (JUnit, TestNG, RestAssured etc)
• CI/CD pipelines (Jenkins, Sonar, Maven/Gradle etc)

Optional: (But highly recommended)

• NewSQL DB (TiDB, CockroachDB)
• AMQP/RabbitMQ
• Kafka
• Docker
• Kubernetes