MicroStrategy

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

• Hands-on experience in Power Management System/ EMS Application in Refinery projects.
• Experience in ZENON SCADA (COPA DATA) upgrade projects.
• Minimum 5–6 years of ZENON SCADA experience.
• Availability for 3 months on-site effective from 1st Oct 2025
• Required Manpower – 2 Engineers

Job Description:

We are seeking a talented and experienced React Developer to join our dynamic team. As a React Developer, you will be responsible for designing, implementing, and maintaining user interfaces for our web applications. The ideal candidate is passionate about front-end development, has expertise in React.js, and is well-versed in related technologies such as Redux Toolkit, Redux Saga, MUI (Material-UI), and TypeScript.

Key Responsibilities:

- Develop robust and responsive user interfaces using React.js and related technologies.

- Implement state management with Redux Toolkit and handle asynchronous operations efficiently using Redux Saga.

- Utilize MUI (Material-UI) to create visually appealing and user-friendly components.

- Design and implement custom hooks to enhance code modularity and maintainability.

- Implement OAuth-flow and JWT for secure and seamless user authentication.

- Work with JSON data and integrate external services using Amplify.

- Ensure responsive design principles are applied to deliver an optimal user experience across devices.

- Collaborate closely with cross-functional teams, including UI/UX designers and back-end developers.

- Adhere to coding standards such as Airbnb and use ESLint for consistent code quality.

- Demonstrate strong logical thinking and problem-solving skills in the development process.

- Contribute to the continuous improvement of development processes and best practices.

Key Skills:

- Proficiency in React.js and a solid understanding of its core principles.

- Experience with state management using Redux Toolkit and handling asynchronous operations with Redux Saga.

- Familiarity with MUI (Material-UI) for creating modern and responsive user interfaces.

- Expertise in designing and implementing custom hooks for code modularity.

- Knowledge of OAuth-flow, JWT, and secure authentication practices.

- Experience working with JSON data and integrating external services using Amplify.

- Solid understanding of TypeScript for type-safe React applications.

- Strong command of JavaScript, including ES6+ features.

- Experience with responsive design principles for optimal user experience across devices.

- Adherence to coding standards such as Airbnb and proficiency in using ESLint for code consistency.

- Strong logical thinking and problem-solving skills.

If you are a proactive React Developer with a passion for crafting exceptional user experiences and possess the skills outlined above, we encourage you to apply. Join our team and be a key player in the development of innovative and impactful web applications.

You need to drive automation for implementing scalable and robust applications. You would indulge your dedication and passion to build server-side optimization ensuring low-latency and high-end performance for the cloud deployed within datacentre. You should have sound knowledge of Open stack and Kubernetes domain.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a DevOps Engineer, you will understand the overall movement of data in the entire platform, find bottlenecks,define solutions, develop key pieces, write APIs and own deployment of those. You will work with internal and external development teams to discover these opportunities and to solve hard problems. You will also guide engineers in solving the complex problems, developing your acceptance tests for those and reviewing the work and

the test results.

What you will do

• As a DevOps Engineer responsible for systems being used by customer across the globe.
• Set the goals for overall system and divide into goals for the sub-system.
• Guide/motivate/convince/mentor the architects on sub-systems and help them achieving improvements with agility and speed.

• Identify the performance bottleneck and come up with the solution to optimize time and cost taken by build/test system.

• Be a thought leader to contribute to the capacity planning for software/hardware, spanning internal and public cloud, solving the trade-off between turnaround time and utilization.

• Bring in technologies enabling massively parallel systems to improve turnaround time by an order of magnitude.

What you will need

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the following skills to succeed.

• BS or BE/B.Tech or equivalent experience in EE/CS with 10+ years of experience.
• Strong background of Architecting and shipping distributed scalable software product with good understanding of system programming.

• Excellent background of Cloud technologies like: OpenStack, Docker, Kubernetes, Ansible, Ceph is must.
• Excellent understanding of hybrid, multi-cloud architecture and edge computing concepts.
• Ability to identify the bottleneck and come up with solution to optimize it.
• Programming and software development skills in Python, Shell-script along with good understanding of distributed systems and REST APIs.

• Experience in working with SQL/NoSQL database systems such as MySQL, MongoDB or Elasticsearch.
• Excellent knowledge and working experience with Docker containers and Virtual Machines.
• Ability to effectively work across organizational boundaries to maximize alignment and productivity between teams.

• Ability and flexibility to work and communicate effectively in a multi-national, multi-time-zone corporate.

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimizehardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide andinfluence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

What's In It for You?

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us…

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable central, state or local laws.

Desired Candidate Profile

Job Description

We are seeking a passionate candidate, who is result orientated, sound knowledge of IT services, with either a proven track record of proposal writing and proposal/bid management in government or commercial proposals. The consultant will be accountable for technical writing for business proposals and managing large and complex proposals as projects.

Key Responsibilities

• To respond to RFP/RFI documents
• Scope analysis and feasibility studies
• To perform bid management, creation of bid plans, schedule, and kick-off packs
• Creation of outlines, storyboarding and win themes
• To create a compliance matrix
• To research and write generic (but technical) content for proposals (for ex: writing a generic solution roadmap for any IT service, but NOT a technical architecture)
• Articulate value proposition and highlight sales messages
• To coordinate with the clients (CXOs) and external stakeholders for inputs required
• Proofread and format documents

Key Requirements

• 6-12 years of experience in proposal writing or bid management
• IT services industry experience is must
• Must have managed large and complex RFPs
• MBA, ITIL is an added advantage
• Ability to work under high-pressure environment and deadlines
• Fundamental knowledge of IT services (web design, web development, cloud, mobility, etc.)
• Experience working with government proposals is an added advantage
• High level of commitment and flexibility
• Strong attention to detail
• Excellent communication skills, both verbal and written

Optional (added advantage)

• Knowledge of Microsoft Office, particularly PowerPoint, Excel, and Word
• Knowledge of IT domain (cloud, mobile apps, web, and portals, analytics)
• Pre-sales consulting background in IT services

Job Summary :
We are hiring a passionate Angular Front-End Developer to join our team at the earliest.
- You will be responsible for delivering a streamlined experience for our users.
- You will be a good fit if you like building top-notch codebase using the best practices of Angular.

Know your work :
- Create and deploy the front-end application.
- Optimize for high-performance on both mobile and web.
- A passionate front-end developer who can combine the latest open source technologies to provide the best -visualization reports using modeling tools.
- Writing and deploying clean and documented codes on Angular v2 and above, JavaScript, HTML5, and CSS3.
- Coordinate between graphic designers and HTML developers.
- Optimize application for maximum speed and scalability.

What you need to apply:
- Working experience on HTML5/CSS3/JS/Bootstraps/Angular v2 and above is a must.
- Minimum 2-year work experience in Angular v2 and above.
- Strong knowledge of Angular 8 and Ivy Engine.
- Aware of any Object-Oriented JavaScript Frameworks (Backbone, Ember).
- Working experience of Node.js would be a plus.
- Working experience in any NoSQL database would be a plus.
- Experience in working out with RESTful APIs would be a plus.
- Aware of Firebase APIs.
- Previous experience on messaging queues - Redis/RabbitMQ/Kafka would be plus.

Good to have additional skills :
- Previous experience with elastic search.
- An interest in ML with experience in the same(though totally optional) is highly appreciated.
- Working knowledge of Docker/Ansible.

What you get :
- Amazing workplace and colleagues in the IT corridor of Bangalore.
- Competitive salary at par with the best in the industry.
- Immense exposure to new technologies.

Notice Period: Immediately or within two weeks
Location: Bengaluru/Bangalore, Pune

#angularfrontenddeveloper #SeniorAngularDeveloper #AngularIVYDeveloper #AngularIvy