UI/UX Designer

• An Engineering/Master’s Degree from a reputed institute
• 5+ year of experience in the B2B/SaaS/Enterprise domain. Great to have someone from the “Conversational AI” space
• Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage
• Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions) is a must
• Should be comfortable in understanding and explaining technology and solutions with a consultative approach
• Should have the ability to work independently and as part of a team
• Strong problem-solving and decision-making skills
• Strong problem-solving and decision-making skills
• Candidates from Edtech/HR Tech companies will not be considered
• Candidates with more than 2 job changes in the last 3 years will not be considered

Job Title: Content Delivery Operations Specialist

Who We Are

At Brainayan, we are a learning and development consultancy partnering with companies

across industries and geographies. We specialize in designing and facilitating impactful

workshops and organizational development initiatives. Our passion lies in customizing

content that aligns with client culture and business needs, creating innovative participant

engagement experiences, and building tech-driven solutions that drive real behavior change.

Role Overview

We are seeking a highly organized and proactive Content Delivery Operations Specialist to

support the execution of our training and development programs. This role is critical in

ensuring seamless delivery of content through meticulous coordination, client

communication, and logistical support. You will work closely with facilitators, clients, and

internal teams to bring learning experiences to life.

Key Responsibilities

1. Training Execution & Logistics

• Coordinate travel, accommodation, and scheduling for facilitators/trainers.

• Liaise with clients to gather training materials, venue specifications, and tech setup

needs.

• Manage training calendars, timelines, and pre-session preparations.

• Provide facilitators for appropriate trainings based on client requirements and

program objectives.

• Ensure seamless execution of all logistical components for both in-person and virtual

training programs.

2. Client Communication & Support

• Serve as the main point of contact for clients post-onboarding for all operational

queries.• Provide ongoing support during program delivery to ensure a smooth experience for

all stakeholders.

• Proactively identify and resolve operational challenges.

3. Administrative & Documentation Support

• Maintain updated records for each training project (including feedback, attendance,

logistics).

• Assist in handling vendor coordination, invoice submissions, and compliance

documentation.

• Prepare and share communications, trackers, and reports for internal and client

purposes.

• Manage and negotiate with vendors

4. Calendar Management

• Schedule internal and client-facing meetings and manage Director’s calendars.

• Prioritize and block time effectively for important deliverables and meetings.

• Coordinate availability across internal and external stakeholders.

Qualifications & Skills

Required

• 3–5 years of experience in training operations, client coordination, or project

management.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to juggle multiple tasks, meet tight deadlines, and thrive in a fast-paced

environment.

• High level of discretion, professionalism, and client orientation.

Preferred

• Experience using project management or scheduling tools (Asana, Trello, Calendly,

etc.).

• Prior experience in the L&D or consulting industry.

Preferred

• Experience in L&D, HR tech, or consulting environments.

• Familiarity with project management tools like Asana, Trello, or Notion.Why Join Brainayan?

• Work with leading global brands and seasoned professionals.

• Be part of a fast-growing team passionate about people development.

• Contribute to meaningful work that creates real-world impact.

• Enjoy a culture that values innovation, collaboration, and continuous learning.

• Coordinating the involvement of additional departments (cross functional), including sales, customer service and management resources if necessary, in order to meet partner performance objectives and partners’ expectations
• Meeting assigned targets for profitable sales volume and strategic objectives in the partner accounts
• Proactively assessing, clarifying, and validating partner needs on an ongoing basis
• Identifying, advising and assisting in implementing new or improved products, processes and procedures
• Leading solution development efforts that best address merchant and partner needs, while coordinating the involvement of all necessary departments
• Identifying key new partners and securing the relationship
• Taking care of all commercial and contractual negotiations with the partners
• Closing partnership agreements while properly balancing company goals, speed, and economic potential in delivering actual results
• Ensuring efficient and effective boarding and implementation of new partners, working closely with the partner’s sales and technical organization
• Taking designated targets for new accounts and getting them added to the pool target to deliver in the planned and promised timelines
• Preparing weekly, monthly, and quarterly report of performance and presenting it to the Vertical Head

Desired Candidate Profile

• MBA with Minimum 3 yrs+ proven track record in partner relationship management or Key Accounts Management
• Alliance or Lending experience is a plus
• Ability to articulate complex issues clearly to partners, management and internal departments
• Continuous learning mentality and eagerness to challenge/ improve current processes
• Creative and strategic thinking with problem solving attitude
• Strong sales orientation – driven by results – and commercial awareness
• Self-motivation and ability to handle stressful situations and failure
• Good initiatives on getting leads and partner
• Excellent MS Excel skills and confidence in timely reporting
• Excellent communications with superior written, verbal, presentation and interpersonal skills    

What you need to have: 

What if, you had a chance to build something iconic?

Selected day-to-day responsibilities include:

1. Creating video lectures for class 6th to 8th (Maths & Science) explaining the concept of assigned topics in your respective regional language (Tamil or Kannada)
2. Show the face is mandatory while making the video lectures
3. You must be good at making interactive PPT and have experience of 2-3 years in the teaching domain
4. Complete the daily target & reporting to the project manager

Contract length: 2 months

Part-time hours: 14 per week

Job Types: Part-time, Temporary, Contract

Salary: ₹12,000.00 - ₹18,000.00 per month