Business Development Manager

About the Role

We are seeking an experienced OCI L3 / Technical Lead to own the reliability, performance, security, and cost efficiency of our OCI workloads. You will serve as the highest technical escalation point for OCI operations, lead architecture and automation initiatives, mentor engineers, and collaborate cross-functionally to ensure resilient, compliant, and scalable solutions. This role combines hands-on engineering with leadership responsibilities across incident management, platform engineering, and cloud governance.

________________________________________

Key Responsibilities

1) L3 Operations & Escalation Management

• Act as the final technical escalation point for critical incidents, complex problems, and performance issues across OCI services (Compute, Networking, Storage, IAM, Load Balancer, WAF, OKE/Kubernetes, DBaaS/Autonomous DB, Exadata Cloud Service).

• Lead root cause analysis (RCA), produce corrective/preventive action plans, and drive problem management per ITIL.

• Own on-call rotations for priority incidents; coordinate across L2/L1 teams and vendors for swift resolution.

2) Architecture, Design & Governance

• Design and review high-availability, disaster recovery (HA/DR) architectures leveraging OCI regions, ADs, Fault Domains, Backup/Archive Storage, Data Guard (for Oracle DB), and multi-cloud patterns as needed.

• Define landing zone architectures, tenancy/subscription structure, compartment strategy, IAM policies, tagging, and cost governance.

• Establish standards for network segmentation (VCNs, subnets), routing, VPN/ FastConnect, NSGs/Security Lists, and WAF

3) Observability, Performance & Reliability

• Implement and optimize Monitoring, Logging, Alarms, APM, Tracing, and Log Analytics in OCI.

• Capacity plans, and performance baselines; drive performance tuning of compute, networking, databases, and storage.

4) Security, Compliance & Risk

• Enforce OCI security best practices: IAM least privilege, vaults/keys, secrets management, Cloud Guard, vulnerability scanning, CIS benchmarks, and Security Zones.

• Partner with GRC teams on audit readiness, regulatory compliance (e.g., ISO 27001, SOC 2, PCI DSS), data residency, and incident response tabletop exercises.

• Drive patching baselines, image hardening, and secure configuration drift detection.

5) Cost Management & FinOps

• Implement tagging, budgets, usage reports, and cost policies; recommend rightsizing, storage tiers, autoscaling, and reservations/committed use discounts.

• Run monthly cost reviews and produce optimization recommendations; integrate with FinOps dashboards/tools.

6) Migration & Modernization

• Lead migrations into OCI (re-host, re-platform, re-architect) for workloads including Oracle Databases, app servers, microservices, and data pipelines.

• Guide adoption of managed services (Autonomous DB, OKE, Streaming, Functions, API Gateway, Data Integration) and container strategies.

7) Stakeholder Leadership & Mentoring

• Serve as technical lead for cross-functional projects; translate business needs into robust cloud designs.

• Mentor L1/L2 engineers; deliver runbooks, playbooks, and capability uplift training.

• Collaborate with DBAs, App Owners, Security, Network, DevOps, and Product teams for end-to-end outcomes.

________________________________________

Required Qualifications

• 8–12+ years in cloud/infra engineering; 4+ years hands-on with OCI at scale.

• Deep expertise across OCI core services: Compute, VCN/Networking, Block/Object/Archive Storage, Load Balancer, WAF, IAM, Cloud Guard, Logging/Monitoring, OKE/Kubernetes, Autonomous DB/Exadata Cloud.

• Strong in scripting (Python/Bash/PowerShell)

• Solid understanding of ITIL and incident/problem/change processes.

• Proven experience with HA/DR architectures, performance tuning, and cost optimization.

• Hands-on with security hardening, compliance frameworks, and audit support.

________________________________________

Preferred Certifications (Nice to Have)

• OCI Architect Professional

• OCI Cloud Operations Associate / OCI Security Professional

• Oracle Autonomous Database / Exadata Cloud certifications

• CKA/CKAD (Kubernetes), Terraform Associate

• ITIL v4 Foundation/Managing Professional

________________________________________

Technical Stack (Representative)

• Cloud: OCI (Tenancy, Compartments, IAM, Policies, Tags, Budgets)

• Compute/Containers: Compute instances, OKE, OCI Registry, Functions

• Networking: VCN, Subnets, DRG, NAT, Service Gateway, VPN, FastConnect, NSG, WAF, Load Balancer

• Storage/DB: Block/Object/Archive, File Storage, Autonomous DB, Exadata Cloud Service, Data Guard

• Observability: OCI Monitoring, Alarms, Logging, Log Analytics, APM

• Security: Cloud Guard, Security Zones, Vault, KMS, IAM, Policies

• Automation: Terraform, Ansible, Python/Bash/PowerShell, OCI CLI/SDK

• ITSM: Remedy/ServiceNow/Jira (incidents, changes, CMDB), Confluence/Wiki

________________________________________

Soft Skills & Attributes

• Systems thinking, strong analytical and troubleshooting skills.

• Clear communication (can articulate trade-offs and risk).

• Ownership mindset; calm under pressure during Major Incidents.

• Collaborative leadership and mentorship; ability to influence without authority.

________________________________________

Typical Day / Week

• Morning: Review alarms, dashboards, capacity & cost trends; act on exceptions.

• Daytime: Lead solution designs, review plan of actions, mentor engineers, handle L3 escalations.

• Weekly: Architecture council, change advisory board (CAB), cost/security review, RCA review.

• Monthly/Quarterly: DR drills, failure mode analysis, audit support, roadmap updates.

________________________________________

Education

• Bachelor’s/Master’s in Computer Science, Information Technology, or equivalent experience.

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

• Drive development and delivery of top notch technology solutions to clients efficiently.
• Lead development of implementation plan, logic and modules to embed in client solutions and client discussion ready documents /presentations.
• Lead in designing, implementing, maintaining and updating applications that are often high-volume and low-latency, required for mission critical systems.
• Lead in refining and improving system stability by continuously refactoring and measuring performance.
• Drive development of actionable, clean, maintainable, testable, reusable, extensible codes, including standardization and automation of processes.
• Provide technical and functional guidance to team members through expert knowledge and hands-on support.
• Manage projects, resource utilization, time schedules and deliveries to clients.
• Proactively drive discussions with stakeholders to understand their business requirements, business context and guide team to provide robust actional solutions.
• Effectively engage with stakeholders – create and nurture and deepen relationships. 
• Ensure positive & creative work-environment, culture of collaborations, speak-up, high level of energy & enthusiasm, curiosity to learn and continuous improvement.
• Inspire, engage, motivate and provide constructive feedback to team members to develop their technical & soft skills and fully support their development aspirations.
• Drive researching and conceptualizing solution approaches, new techniques or solution frameworks and author high quality discussion papers.

Qualifications, Skills and Experiences

• BE / BTech / ME / M Tech in engineering or MCA or similar relevant field.
• 2 to 17 years (Junior, Intermediate, Senior Role & we have multiple openings)of relevant hands-on experience and excellent knowledge of Java, Python, SQL, Relational Databases, DB schema or ORM technologies.
• Excellent knowledge and experience of building applications, platforms and services in Java, Python and MS SQL or at least two of them.
• 5 + years of experience of managing projects, team and stakeholders.
• Knowledge and experience of agile methodologies.
• Excellent communication and inter-personal skills.
• Experience of working in a fast-paced environment and make quality decisions in moderately to high ambiguous work environment.
• Previous work experience in financial services, especially, capital markets is preferred.

Data Engineer- Senior

Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.

What are you going to do?

Design & Develop high performance and scalable solutions that meet the needs of our customers.

Closely work with the Product Management, Architects and cross functional teams.

Build and deploy large-scale systems in Java/Python.

Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

Create data tools for analytics and data scientist team members that assist them in building and optimizing their algorithms.

Follow best practices that can be adopted in Bigdata stack.

Use your engineering experience and technical skills to drive the features and mentor the engineers.

What are we looking for ( Competencies) :

Bachelor’s degree in computer science, computer engineering, or related technical discipline.

Overall 5 to 8 years of programming experience in Java, Python including object-oriented design.

Data handling frameworks: Should have a working knowledge of one or more data handling frameworks like- Hive, Spark, Storm, Flink, Beam, Airflow, Nifi etc.

Data Infrastructure: Should have experience in building, deploying and maintaining applications on popular cloud infrastructure like AWS, GCP etc.

Data Store: Must have expertise in one of general-purpose No-SQL data stores like Elasticsearch, MongoDB, Redis, RedShift, etc.

Strong sense of ownership, focus on quality, responsiveness, efficiency, and innovation.

Ability to work with distributed teams in a collaborative and productive manner.

Benefits:

Competitive Salary Packages and benefits.

Collaborative, lively and an upbeat work environment with young professionals.

Job Category: Development

Job Type: Full Time

Job Location: Bangalore

Purpose of the position:

This position is responsible for analyses, design, development, co-ordination, implementation, and maintenance of web & mobile application.

As the Senior .NET Developer you will work on a team of Software Engineers developing web/mobile-based applications from end-to-end in a fast-paced Agile environment.

You will develop full-stack web/mobile applications in a technical environment with Microsoft .Net, RESTful web services, HTML5, CSS3, JavaScript frameworks, SQL Server and other technologies such as Azure. This resource will be actively designing, coding, and testing new solutions.

This role requires significant leadership, collaboration, mature interpersonal and professional skills, flexibility, appreciation for craftsmanship, ability to meet project timelines and pays attention to details

Required key skills (functional/technical):

Skills (Technical / Specialist Skills)

ASP.NET, ASP.NET MVC, .NET CORE, .NET Framework 4.5 and later using Visual Studio 2015 (or later);

SQL Server 2016 or other comparable databases

React Native, AngularJS

Exposure to NodeJS

AJAX, HTML5, CSS3, LESS, XML, JSON, JQuery and JavaScript

Cloud-based application development (MS Azure)

PowerShell

Building Application Integrations using REST and SOAP

NoSQL Databases including Hadoop, MongoDB, Casandra, DocumentDB and related databases.

Containers including Docker, Kubernetes

Exposure to Xamarin

Exposure to ETL tools (e.g SSIS or Informatica);

Implement serverless solutions using Azure functions, ADF, Service Bus, Azure SQL etc

Required qualifications/experience:

Bachelor’s in computer science/ Technology or MCA.

More than 8 years of work experience on the above-mentioned technology.

3+ years’ experience working with Azure

Work experience in MNC in delivering software

• Required to work individually or as part of a team on data science projects and work closely with lines of business to understand business problems and translate them into identifiable machine learning problems which can be delivered as technical solutions.
• Build quick prototypes to check feasibility and value to the business.
• Design, training, and deploying neural networks for computer vision and machine learning-related problems.
• Perform various complex activities related to statistical/machine learning.
• Coordinate with business teams to provide analytical support for developing, evaluating, implementing, monitoring, and executing models.
• Collaborate with technology teams to deploy the models to production.

Key Criteria:

• 2+ years of experience in solving complex business problems using machine learning.
• Understanding and modeling experience in supervised, unsupervised, and deep learning models; hands-on knowledge of data wrangling, data cleaning/ preparation, dimensionality reduction is required.
• Experience in Computer Vision/Image Processing/Pattern Recognition, Machine Learning, Deep Learning, or Artificial Intelligence.
• Understanding of Deep Learning Architectures like InceptionNet, VGGNet, FaceNet, YOLO, SSD, RCNN, MASK Rcnn, ResNet.
• Experience with one or more deep learning frameworks e.g., TensorFlow, PyTorch.
• Knowledge of vector algebra, statistical and probabilistic modeling is desirable.
• Proficiency in programming skills involving Python, C/C++, and Python Data Science Stack (NumPy, SciPy, Pandas, Scikit-learn, Jupyter, IPython).
• Experience working with Amazon SageMaker or Azure ML Studio for deployments is a plus.
• Experience in data visualization software such as Tableau, ELK, etc is a plus.
• Strong analytical, critical thinking, and problem-solving skills.

• B.E/ B.Tech./ M. E/ M. Tech in Computer Science, Applied Mathematics, Statistics, Data Science, or related Engineering field.
• Minimum 60% in Graduation or Post-Graduation
• Great interpersonal and communication skills

• As a Senior Software Engineer you will work closely with the Tech Lead, and the rest of the engineering team to build and scale a data-driven platform. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
• Your primary focus will be the development of server-side logic, building new services and APIs, developing core business logic, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization.
• An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.

Must Haves

• You’ve been building web applications professionally for 5+ years
• You’re proficient in PHP 7, Laravel, and PostgreSQL
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
• You’ve the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems

Nice-to-haves

• FrontEnd experience; have built applications in either: React, Vue, Angular, or Svelte
• Startup experience, preferably a tech startup
• Open Source contributor
• You have experience with other programming languages -- e.g. NodeJS, Python, Ruby, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

Bonus

• Experience deploying applications; AWS, DigitalOcean, etc.
• Experience with leading a team of 3+ developers

Apply if

• You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it
• You take ownership
• You’ve an eye for detail
• You’re a problem solver, and a perpetual learner
• You possess a positive and solution-oriented mindset