Senior Backend Developer (NodeJs)

Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.

Qualification for SME Insurance:

1. 3-5 experience in the insurance industry
2. Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
3. Bachelor’s degree (or equivalent)
4. English: Fluent

Roles and responsibilities

1. Strong Process & product knowledge of the Insurance products
2. Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
3. Responsible for facilitating OJT for the new joiners on all Insurance related products and processes. 
4. Help in designing a best-in-class customer support and engagement journey for insurance products.
5. Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
6. Ability to take ownership and work for early resolution and closure of customer issues.
7. Ability to accept change and make the best of any situation.
8. Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
9. Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
10. Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
11. Keeping up to date with all the regulatory requirements and changes in the Insurance industry

About the Role

• Architects and design the organization’s digital product(s) from the ground up using modern tools, technologies (Core Java), frameworks (Spring), and systems.
• Build relationships throughout the organization to ensure whole-company alignment and support for their goals, and vice-versa.
• Apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software.
• Work with IT Business Analysts, Technical Leads and Product Managers to effectively translate requirements into solutions that can be implemented by the software development teams across multiple locations.

What Would You Do at ALTRES?

A comprehensive role like this one calls for taking up the following responsibilities:

• Act as an authority in software best practices and be relied upon to propagate these in the broader organization, beyond their individual team.
• Frequently advise others on complex engineering matters. Be a partner and execute with business leaders.
• Build foundation to translate strategy into challenging and meaningful goals
• Expert ability to view the organization as a whole and work with various internal teams, and other groups as needed.
• Leverage and influence key stakeholders.
• Occasional travel to Hawaii will be needed to collaborate with the technical team in the company Headquarters

What Do You Need For The Job?

As a potential candidate, you are expected to have the following skills (technical):

9+years’ experience required in:

• Lead architecting of authenticated multi-role enterprise web applications with a strong understanding of user flows and interactions
• Advanced ability to influence leadership
• Expert commination skills and ability to shift narrative to different stakeholders
• Technical skills required: Java, SQL DB, Continuous Integration/Continuous Delivery. ReactJs and Infrastructure Knowledge.
• Experience with Agile software and test-driven development, as well as the ability to find fulfillment in building innovative products a plus
• A clear IT Support Background, Testing background, and a solution design mindset is required.
• Prior experience of architecting software from a problem statement to a fully developed solution.

What’s In It for You?

• Competitive salary and benefits
• Opportunity to work for both front end and backend development
• Great learning and development opportunities
• Working with an organisation that keeps up to date with industry best benchmarking in every aspect

Key Details:

We are looking for an enthusiastic Front-End Trainer / Full-Stack Trainer. The Trainer has to be a master of his/her respective field and possess technical aptitude combined with a passion for teaching.

• Role : Full-Time Trainer
• Type : In-Person Training
• Base Location : Chennai (with a willingness to travel to other locations when needed)

Job Role & Responsibilities:

● Work closely with our Mentors & Co-founders to gain comprehensive understanding of our

training processes and implement the same in training session

● Handle daily sessions offline at the client location

● Ensure the sessions have a good mix of training classes and hands-on coding sessions

● Determine overall effectiveness of training and make improvements

● Use your own cutting-edge coding content including code-along projects, labs and notes

Skills:

● Must have experience in training on Frontend Technologies

● Expertise in HTML, CSS, Flexbox, React, Redux, TypeScript, DOM, ES6, Cypress, ES Lint, TS Lint

● Minimum 5+ years of Training experience is a must

● Hands-on development experience is an added advantage

● Excellent communication skills with ability to connect effectively with a diversified student base

● Knowledge of various training and teaching pedagogies

● Prior experience delivering sessions for both freshers and experienced preferred

• Understanding business objectives and designing surveys to discover prospective customers preferences
• Perform a valid and reliable market research SWOT analysis
• Provide competitive analysis on various companys market offerings, identify market trends, pricing/business models, sales and methods of operation
• Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations.
• Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
• Develop industry-specific, vertical-level nuances as the function matures
• Actively develop domain expertise, leveraging subject matter experts, and external sources
• Remain fully informed on market trends, other parties researches and implement best practices
• Managing existing clients, responding to them on calls, email and visits.
• Follow up on collections for overdue invoices
• Checking the internal orders, supply management and resolving quality issues if any
• Development of new business, filling new tenders and follow up on prospective Business
• Collecting market information
• Timely escalation of matters to top management for timely resolution.
• Submission of MIS Reports