
About Skills Alpha Learning Pvt Ltd
About
Skills Alpha is a comprehensive skill management platform that re-imagines the way organizations empower their talent with skills to make their businesses future-ready. Skills Alpha leverages the power of digital and technology to enable superior outcomes in job readiness and professional development for young professionals and new managers, deliver core skills training as defined by the organization, develop corporate behaviors and leadership, and align individual agency with required organizational outcomes.
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Opportunity
As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
Job Description
[Job Overview]:
● Perform role of MDG senior functional consultant SAP S/4 Hana ABAP skills will
also be good
● [Primary Skills]: SAP MDG domain in scope - Business Partner and Material
Expertise in any std master data domains like material, Business partner
Customer & supplier.
● Functional configuration of MDG like change request, BRF+ workflow
development, data model enhancements, MDGFPM config, etc Support domain
data replication process.
● Facilitate MDG data load and distribution. Understanding of the impact of the
enterprise on decisions made in MDG.
● Minimum 2 full lifecycle implementations in on Business partner Customer and
supplier and Material master domain.
● Hands-on experience in extending the data models, custom entities, and
attributes.
● Good to have knowledge of earlier versions of MDG and S/4 HANA Responsible
to interact with Business and to gather business requirements and accumulate
information.
● Good analytical skills, strong interpersonal and communication skills.
[Good to have Skills]:
JLPT N3 or N2 certified SAP S/4 Hana ABAP skills or debugging skills
[Responsibilities and Duties]:
● Actively engage with the client team by participating in the business process
discussions, understand the current processes, pain points and new
requirements to design an effective solution in S/4HANA.
● Lead the functional / technical consultants in ensuring successful delivery of the
SAP Solution and ensure deliverables for MDG are successfully handed over for
the closure of the project.
● Identify and escalate issues and risks within project structure as soon as
discovered and not just when the delivery is due
● Prepare Key user & End user training and workshop materials and conduct the
meetings Ensure documentation of all key project deliverables and execute
smooth transition plan to the Application maintenance team
● Support Effort Estimation, Solution Standardizing, conduct Training, Mentoring
and Coaching junior team members Strong client facing experience, Analytical
mind-set with a strong eagerness to learn and able to translate requirements into
designs and code / configuration
● Demonstrates excellent communication skills, both oral and written Open to work
in shifts and flexible to support during weekends / holidays in case of urgency
Hi,
We are hiring for Data Scientist for Bangalore.
Req Skills:
- NLP
- ML programming
- Spark
- Model Deployment
- Experience processing unstructured data and building NLP models
- Experience with big data tools pyspark
- Pipeline orchestration using Airflow and model deployment experience is preferred
5+ years of solid experience with a wide range of web, backend, or mobile technologies.
● Mastery of at least one of the following languages in a cloud-based ecosystem:
• Ruby on Rails
• Angular
● Experience presenting technical solutions to peers and managers.
● A proven track record of designing scalable and maintainable technical solutions.
• Experience coordinating development efforts across multiple managing projects in
parallel.
● Experience working with off-shore/outsourced developers across different time zones.
● Experience with code review tools and practices to ensure best practices are followed
and code quality gates are achieved.
● Experience with creating documentation, unit tests, integration tests, security, and load
tests.
● Solid Understanding of GitOps principles.
We will provide relocation allowances - accommodation for 10 days including flight tickets.
- As ABSG Senior SAP HCM SuccessFactors Consultant, you will be working with our client with cross-functional teams. IT development team and business users as consulting level.
- Involved in the full process of data gathering and analysis on user requirement, project design, strong project implementation in HCM modules, post-implementation support and roll-out.
- Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
- You will be involved in carrying out SAP HCM-SuccessFactors integration projects; defining iflows, local & exception sub-process, value mapping artifacts.
- SuccessFactors integration related configuration in SAP HCM system (Example- field mapping for hiring candidates etc)
- Employee Central Foundation Objects, Generic Objects, Event Reasons Derivations, Business Rules and Notifications, Custom MDFs and XML
- You will also be involved in SAP HCM ABAP configuration with other basic modules
- Strong function and/or technical skills in all areas of the HCM modules in a consulting environment in various industries
Competent with PHP object-oriented programming & MVC applications.
Ability to develop custom extensions.
Working knowledge shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites.
Should have excellent database design and implementation skills.
Ability to do customization in Magento 2.
Strong understanding of Magento back-end and Magento Framework.
Strong in responsive and adaptive web development procedures.
Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery, MYSQL.
Immediate joiners preferred
About InVideo:
InVideo is an online video creation platform with half a million-plus users from 150+ countries.
We believe that the future of video creation is in the browser, across devices, collaborative and easy.
InVideo has raised over $20M and is backed by marquee funds and angels like Sequoia Capital, Tiger Global, Ryan Hoover (CEO Product Hunt), Gokul Rajaram, Haresh Chawla, Anand C, Kunal Shah, Kunal Bahl, etc.
Responsibilities
· Work closely with engineers and business owners throughout the development and testing life cycle, review requirements, specifications and technical design documents
· Drive the creation of test plans and test cases, efficiently execute test cases across all functional and UI areas of our products
· Estimate, prioritize, plan and coordinate testing activities
· Design, develop and execute automation scripts using open source tools
· Identify, record, document thoroughly and track bugs
· Perform thorough regression testing when bugs are resolved
· Develop and apply testing processes for new and existing products to meet client needs
· Collaborate with internal teams (e.g. developers and product managers) to identify system requirements
· Monitor debugging process results
Requirements
· 4+ years of experience working as a Quality Assurance Engineer
· Experience in manual and automation testing
· Hands-on experience with cypress
· Bachelor’s degree in Computer Science, Computer Engineering or related field or equivalent work experience
· Understanding of QA processes and concepts including test plan, test case preparation, and testing methodologies, agile a plus
· Demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and test suite development and maintenance
· Define test plans, test suites, test cases as well as utilize automated tools to optimize the STLC
· Experience in Core Java, JavaScript scripting and user-level test automation
· Hands-on experience with other automated testing tools like Selenium, Appium for android and iOS
Preferred Qualifications
· Excellent verbal and written communication skills, especially excellence in technical communications with peers who may be remote.
· Good knowledge of software QA methodologies, automation tools and processes
· Experience in writing clear, concise and comprehensive test plans and test cases
· Shows creativity and initiative to improve product test coverage and effectiveness.
· Experience working in an agile/scrum development process
· Experience with performance and/or security testing is a plus
Do you want to work with the company which solves real time challenges by using Artificial Intelligence, Data Integration & Analytics, then read on.
The founder is a qualified physician an innovator at heart. He has immense experience in health management sector and has worked for international healthcare organizations.
- Defining the product strategy and roadmap
- Delivering MRDs and PRDs with prioritized features and corresponding justification
- Running beta and pilot programs with early-stage products and samples
- Working with external third parties to assess partnerships and licensing opportunities
- Setting pricing to meet revenue and profitability goals, delivering a monthly revenue forecast & proposing an overall budget to ensure success.
- Developing the core positioning and messaging for the product & performing product demos to customers.
- Developing sales tools and collateral also brief and train the sales force at quarterly sales meetings.
What you need to have:
- Minimum of 3 years experience as a Product Manager
- Demonstrated success defining and launching excellent products.
- Preferred experience in a job in the healthcare market
- Bachelor’s degree (MBA preferred) and technical background, with experience in data driven projects, analytics dashboards and B2B platforms
- Examples and at least one sample of an effective document delivered in the past
- Excellent teamwork skills. Proven ability to influence cross-functional teams without formal authority








