Marketing Executives & Manager

It is an all-in-one e-commerce logistics platform using modern software to provide

fast and affordable fulfillment. Brands of all sizes use our full-service solution to

store inventory at warehouses near their customers and ship orders with the company carrier

network to improve transit times and shipping costs. Our deep integration with sales

channels enables brands to earn prime-like badges to accelerate their sales.

We are looking forward to onboard a committed Technical Writer who is motivated enough

to combine his analytical, communication and managerial skills in order to administer our

support and customers in the best possible manner.

Managing a team of support agents, providing training, monitoring, and mentoring as needed.

Developing and implementing policies and procedures related to support operations.

Collaborating with other members of different departments to identify and resolve escalated

issues.

Ensuring that support agents have the necessary tools and resources to do their jobs effectively.

Maintaining and reporting on key performance indicators (KPIs) related to support operations.

Developing and delivering training programs to improve the skills of the support team.

Continuously review and analyze business processes to identify areas of improvement and

develop strategies to enhance support performance.

Identifying and implementing process improvements to increase efficiency and customer

satisfaction.

Identifying and documenting business processes

Writing documents like help articles, SOPs, and other materials that explain complex technical

concepts in an easy-to-understand way.

Work with the subject matter experts to gather information about the products or processes

that they are documenting.

Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

Managing the entire documentation process, from planning and research to writing and

publishing.

Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

Very good verbal and written communication

Good knowledge of grammar and sentence formation

Engineering background shall be preferred

Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point

It is an amalgamation of enthusiastic and genius people working on a remarkable

concept, making headway in this industry. It would not only provide you a scope for

professional and personal growth but would also provide you a lot of avenues to experiment

with and expertise in your skills.

Key Responsibilities:

• Design, develop, support, and maintain automated business intelligence products using

Tableau.

• Good understanding of data warehousing and data management concepts including OLTP,

OLAP, Dimensional Modelling, star/snowflake schemas

• Rapidly design, develop, and implement reporting applications that embed KPI metrics and

actionable insights into the operational, tactical, and strategic activities of key business

functions.

• Identify business requirements, design processes leveraging/adapting the business logic, and

regularly communicate with business stakeholders to ensure delivery meets business needs.

• Design and code business intelligence projects using Tableau, ensuring best practices for data

visualization and implementation.

• Develop and maintain dashboards and data sources that meet and exceed customer

requirements.

• Utilize Python for data manipulation, automation, and integration tasks to support Tableau

development.

• Write and optimize SQL queries for data extraction, transformation, and loading processes.

• Partner with business information architects to understand the business use cases

supporting and fulfilling business and data strategy.

• Collaborate with Product Owners and cross-functional teams in an agile environment.

• Provide expertise and best practices for data visualization and Tableau implementations.

• Work alongside solution architects in RFI/RFP response solution design, customer

presentations, demonstrations, POCs, etc., for growth.

• Understanding of Project life cycle and quality processes.

Qualifications:

• 5+ years of experience in Tableau development; Tableau certification is highly preferred.

• Proficiency in Python for data manipulation, automation, and integration tasks.

• Strong understanding and experience with SQL for database management and query

optimization.

• Ability to independently learn new technologies and show initiative.

• Demonstrated ability to work independently with minimal direction.

• Desire to stay current with industry technologies and standards.

• Strong presentation skills – ability to simplify complex situations and ideas into compelling

and effective written and oral presentations.

• Quick learner – ability to understand and rapidly comprehend new areas, both functional

and technical, and apply detailed and critical thinking to customer solutions.

You have 3 to 14 yrs of software engineering & product delivery experience with strong

background in datastructures & algorithms

• You’ve proven software development credentials having successfully built complex

products

• You are experienced with one or more general programming languages (e.g. Java, C/C++,

Go). Ability to learn other coding languages as needed.

• You’ve proven software development credentials having successfully built complex

products

• You have a strong foundation in the fundamentals of computer science, with familiarity in

data structures, algorithms and a strong command of object-oriented principles.

• You have experience in one or more of the following areas: Server Backend, Distributed

and Parallel Systems, Full Stack Development (frontend and backend), Scalable Enterprise

Platforms and Applications, Application Security and Incident Management, Android,

iOS, and Machine Learning.

• You have a spark that separates you from the crowd and ability to think out of the box and

on your feet

• You possess multi-dimensional skills that make you a valuable co-worker in a fast,

changing and ambiguous environment

• You have the ability to learn other coding languages as needed real quick

• You are comfortable in working with a team that deals with ambiguity every day

-Greetings from Paygeek Soft Solutions

-We have an urgent requirement of Exp with excellent communication skill in English for our International Energy process.Looking for atleast 1 yr of exp in any international sales process.

-Required Candidate profile

-Minimum 1yr of exp in any international Sales

-Experience in Australian Energy would be prefered

-Should have an excellent comm skill in English

-Should be comfortable with Night Shift

-Perks and benefits

-Salary on 1st of every month

-5 days working days

Role Responsibilities: 

• Participate in requirements gathering, identify and document user needs after extensive research through interviews and discussions with target users and stakeholders from the business. 
• Design effective new user experiences as well as improve existing ones. Validate the created User Experiences to meet envisaged goals and stipulated standards. All this should be done within agile sprints.
• You are expected to collaborate across the spectrum with product development and marketing teams to facilitate dissipation of the deeper context of the product being worked upon. 

Expected Expertise: 

• Preferably have a B.Des/DesDegree or equivalent degree with experience in Design industry with an amazing design portfolio. Have 0-3 years of experience in UX Research. 
• A user-centred approach to design with experience in conducting user research 
• Experience in employing any of the relevant research methods: unmoderated sessions, Tree sorts, surveys, A/B tests, ethnographic enquiries, UX heuristics and benchmarking, to name a few.
• Effective Communication and collaboration skills that enable team-members to build robust products from the researched insights.
• Should be eager to see the bigger picture by connecting the dots of the product, users, stakeholders and context.